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How Do I...?

Trying to figure out how to do that thing? We can help.

  • 3,225 Topics
  • 7,819 Replies
3225 Topics
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Jim85046Community Member
asked in How Do I...?
How long before Calendly syncs with Google Calendar?

Just that.  If I’ve allowed Calendly to sync with my Google calendar, how long will it take until Calendly reflects unavailable days?  It wasn’t instant.

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David
Community Manager
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Nilo03688Community Member
asked in How Do I...?
Time Zone update for date-specific availability

I need to change my time zone for my date-specific availability schedule. I have already changed it on my account settings, but when I go to the Availability page and change it for the specific schedule, I see the notification that it saves, but the date-specific hours do not adjust. I have 100s of meetings scheduled for very specific hours, so this makes me really nervous. What does it mean that the time zone has changed? Is it keeping the same pacific hours, and applying those in the eastern time zone? I want all the hours to go up by 3 hours to accommodate the change. Or do I need to do this manually to reflect the new assigned time zone? 

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Arabella00158Community Member
asked in How Do I...?
Help! I cannot unsubscribe it's costing me a fortune for no usage

Why can’t I cancel my subscription.  the chat bot raises a request that is not actioned. I am so frustrated. I can’t talk to a human.  I have tried and failed several times to cancel and I’m paying over a year for no usage whatsoever.  I can’t find a way to talk to anyone at Calendly.  Can anyone help???

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David
Community Manager
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DJ21418Community Member
asked in How Do I...?
The authentication method used is incorrect for this account.

Im having an issue with my other Calendly Account that's connected to my work email address: I tried to unlink the account with my MS account, and then reconnect, but had a log in issue and now I can't log back in to relink the email. Even trying to reset the password didnt work. When I try to log in, I get this prompt: An account already exists for dj####@whitecap####.com. The authentication method used is incorrect for this account. Help!

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David
Community Manager
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Patricia36000Community Member
asked in How Do I...?
Problem accessing Developer Account

Good afternoon everyone! I subscribed to the Standard plan and now I need to access Calendly Developer. However, I'm getting a message saying it's unavailable. Google and Apple aren't available. Could you help me?

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Mark87827Community Member
asked in How Do I...?
iOS Calendar integration

Hello, I am brand new to Calendly and am frustrated with only one thing so far.I work exclusively in a MAC environment.  I would like to know why Calendly doesn’t integrate / sync with  Apple calendar in iOS.  I have a MacBook, iPhone and iPad that all sync calendars, but Calendly makes me manage a separate Google Calendar which can sometimes get tricky if I miss a conflict on one calendar or the other.  I can’t switch everything else from iOS to Google because that would be a real headache.Why is iOS not supported?  Is there a plan to eventually integrate in the future? Is there a work-around that I might be able to use?Thanks.

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Caryn50766Community Member
asked in How Do I...?
Feature Request: No Late Reschedules

I’d like to request a feature: an option to not allow rescheduling within a certain time window (e.g., 24 hours). I love that clients can reschedule themselves, AND I have a policy that requires clients to reschedule at least 24 hours in advance to avoid additional charges. I would love to be able to not allow late reschedules, so they would have to cancel the session and reach out to me directly or schedule a new event.

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Erika54275Community Member
asked in How Do I...?
Workflows based on Invitee Question Answers

Looking for a solution where if an invitee answers “No” to one of our questions, a follow up email or message is sent clarifying. I’m not finding that type of if/then workflow or option. Any ideas or solutions are welcome!

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David
Community Manager
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Kent67606Community Member
asked in How Do I...?
integration

How do I integrate Zoom into my meetings?  I can’t figure it out 

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David
Community Manager
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RedphoneboothCommunity Member
asked in How Do I...?
 Help with Workflow for Tour Booking Notifications + Calendar Invites to Multiple People

 Hi Calendly Community,I could use a little help figuring something out. I manage multiple restaurant and event space locations, and I've set up individual booking forms (event types) for each location that allow prospective clients to schedule a tour.Here's what I'm trying to do:When someone books a tour through a Calendly form: I want to receive an email notification. I also want the on-site manager of the location to receive both an email notification and a calendar invite for the scheduled time/date. I know I can assign multiple hosts to an event, but in this case, I don’t necessarily need the manager to be a co-host—just someone who gets alerted and added to the calendar for awareness and scheduling purposes.Is there a way to do this through Workflows, or another automation within Calendly? I’ve tried a few setups but haven’t found a clean solution yet.Would love any ideas, best practices, or workarounds others may be using for multi-location coordination and notifications!Thank

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David
Community Manager
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rich90210Community Member
asked in How Do I...?
No times in July

Hello, I have an event and made time slots available as you can see in the screenshot below, yet the calendar says "No times in July" and I have no idea why. Can you tell me how I can make all the time slots show up? Here's the link to the calendar  

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Red36245Community Member
asked in How Do I...?
Problemas de Sincronización con Google Calendar

Hola. Desde hace algún tiempo ya no sincroniza Calendly con mi Google Calendar. He desvinculado 3 veces, pero nada. Sigue sin funcionar. A alguien más le pasa?

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Bénédicte71245Community Member
asked in How Do I...?
Affichage icone Rendez-vous dans fiche Google

BonjourJe constate que certains professionnels ont un bouton “Rendez-vous” sur leur fiche Google qui pointe vers leur agenda Calendly.Malgré le fait d’avoir renseigné sur Google business  le lien vers mon agenda Calendly, je ne vois pas apparaître ce bouton “Rendez-vous”. Pour quelle raison ? Merci par avance pour vos réponses. 

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David
Community Manager
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Isabelle75018Community Member
asked in How Do I...?
Supprimer des réunions déjà passées

Bonjour, Est-ce qu’il y a une façon de supprimer complètement des réusions qui sont déjà passées. Je désire repartir à une date fixe et je veux supprimer les réusions qui ont eu lieu avant cette date.Merci

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Tammy61686Community Member
asked in How Do I...?
Can a scheduling software program called Use Session be connected to Calendly?

Need advice if it can be used and if so, how to connect to?  

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Samantha30014Community Member
asked in How Do I...?
Booking for Clients - TEXT REMINDERS

I tend to book my clients’ follow-up appointments for them from my contacts page, but when I do this, there isn’t a spot to add in a phone number (even though my client has already given their number). Because of this, my clients do not receive reminder text messages that I have set up. Can Calendly add in a space to add a phone number so that they will receive these messages? They don’t sign up themselves because these are recurring appointments, which you ALSO do not offer. Them not receiving text reminders is an issue. If Calendly could just include the phone number section regardless of which way people book, that would be ideal. I understand they have to opt in, but there isn’t even an option on the back end. 

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David
Community Manager
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Christelle28217Community Member
asked in How Do I...?
Problème de synchronisation entre créneaux outlook et calendly

Bonjour, Je suis nouvelle dans l’utilisation de calendly. J’ai pris la version gratuite. Il y a quelques mois j’ai créé un évènement en one-to-one et n’ai pas eu de difficulté à le connecter à mon agenda outlook. J’ai désactivé ce premier évènement et en ai créé un nouveau avec de nouvelles plages de date et créneaux. Mes créneaux choisis sont bien présents dans le calendrier calendly mais ne s’affichent pas dans mon lien de présentation comme si aucune date n’était disponible. Je n’ai qu’un seul calendrier utilisé. Comment faites-vous le lien entre les créneaux choisis dans calendly et leur affichage dans votre calendrier outlook ? Se créent-ils tous seuls dans outlook une fois définis dans Calendly ou bien faut-il créer des RDV récurrents dans outlook ? Si oui faut-il les créer d’une façon particulière ?Je vous remercie par avance pour votre aide, car après y avoir passer de nombreuses heures et avoir écumé pas mal de tutos je suis toujours coincée ! 

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David
Community Manager
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Jeny71326Community Member
asked in How Do I...?
ajout lien calendly sur google page

Bonjour, sur ma page Google, mon lien Resalib a été ajouté alors que je souhaiterai mettre le lien Calendly pour la prise de rdv.pourriez-vous le faire svp?

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David
Community Manager
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rlbtCommunity Member
posted in How Do I...?
New Feature Request: Set Link Expiry Time

Hi, I would like to request three features:Set links to expire after a certain amount of time (e.g. 30 days, 60 days, 90 days). Set custom text for the “something went wrong” page for if an invitee clicks on a deleted link or event type. Add an option to only allow appointments to be booked at the earlier of the available event times (e.g. if a 1 hour event link is sent and available times on a certain day are 10am/10.30am/12pm, the invitee will only see 10am).Thank you.

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David
Community Manager
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Els87618Community Member
asked in How Do I...?
Other Stripe payment methods

Hi,After one year of use I have to conclude that I loose clients because of the payment methode.Calendly blocks our European ways of paying. Mosts clients don’t have creditcards here!So please, why can’t you allow paying with Bancontact in the Stripe connection?URGENT!

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Michelle61685Community Member
asked in How Do I...?
Calendly not syncing

Hi thereAll of a sudden calendly is not syncing with my calendar. I have followed suggestions in threads of the same issue (eg. unsyncing, resyncing and then emailing support with screenshots). I haven’t heard back from support and would really like this issue fixed.How do I escalate for resolution?

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Patsy65832Community Member
posted in How Do I...?
Account Help

I’m not able to login. It’s saying my account does not exist. Please advise 

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David
Community Manager
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AlignCommunity Member
asked in How Do I...?
Setting up conference room with Microsoft 365 Groups

We have a single conference room that may need to be booked by multiple users.  According to https://help.calendly.com/hc/en-us/articles/12303248557719-How-to-schedule-with-conference-room, we decided to buy a paid seat on Calendly for the conference room.  The calendar for the conference room also needs to be visible to everyone in our organization with the ability to manually add events.  We use Office 365 and created a Group called Conference Room that is accessible by everyone and has the email address conferenceroom@company.com.We then created the Calendly user conferenceroom@company.com - but cannot figure out how to connect the Group calendar to this user in Calendly.  The Group has an email address but does not seem to have a separate Office 365 login, as it is accessed via the individual users’ accounts.  We need to link the Group calendar so Calendly can (1) check availability and (2) add events to the calendar.  Any advice would be greatly appreciated!  Thank you!

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samridhi17717Community Member
posted in How Do I...?
Zoom Scheduled meeting Not done

I had my Interview Scheduled at 8:30 Today ithe link is not working as it showing some kind of error 

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David
Community Manager
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MumtazEbrahimCommunity Member
posted in How Do I...?
Can Calendly Add Payment Gateway Support for South Africa (e.g. Paystack)?

Many South African (and broader African) service providers face challenges using Calendly’s current payment integrations, as we are unable to create Stripe accounts and PayPal is not a viable option for many clients. Our local clients prefer to pay in South African Rands to avoid international transaction fees, currency conversion charges, and card declines.It would be incredibly helpful if Calendly could integrate with African-friendly payment gateways like Paystack or Yoco to make the platform more accessible for the African market.

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