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Trying to figure out how to do that thing? We can help.

  • 3,128 Topics
  • 7,580 Replies
3128 Topics
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Anthony86486Community Member
asked in How Do I...?
blocking times on calendar

I followed the instructions to adjust time on calendy by removing my available time to where it says unavailable. Hit Apply but it doesn’t change on my calendar when I access it through my website. 

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David
Community Manager
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Collenne17051Community Member
asked in How Do I...?
je désir crée un rappel

bonjour, j'aimerai crée un workflow automatique dès l'instant ou la denière réunion du contact date de plus de 15 jours

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David
Community Manager
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Steven44115Community Member
asked in How Do I...?
Adding Meeting duration on booking page

How do i display the meeting durations along with the meeting names so people dont have to click into them to find out?

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Sean Marlin
Community Manager
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nabelekt-vlCommunity Member
posted in How Do I...?
Allow invitees to choose meeting durations

This thread was closed, but I don’t believe the issue was resolved.I need to be able to send a single link and have the invitee be able to choose the meeting duration from a list of options that I give.

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Sean Marlin
Community Manager
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E28808Community Member
posted in How Do I...?
I'd like to allow invitees to choose meeting durations

Hey all. I generally love Calendly, but one missing feature bugs me. For some meeting types, I want to allow invitees to choose the duration of the meeting, within some choices I specify, sort of like this:Calendly support suggested this:The problem is, I already have multiple event types (Client, Prospect, Student, Client including evenings and weekends, Student extended hours etc.) If I clone all these events to allow for 45 / 60 / 90 / 120 min meetings, I will end up with an unwieldy list of way too many event types. Then if you need to edit an event, you also need to remember to edit all the various duration instances of the same meetings. It’s wildly inefficient and unruly.Is there any reason you could see why Calendly is not letting us specify these choices for SOME meeting types?For Calendly employees reading this: Is this feature in the works? If not, why not? 

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Sean Marlin
Community Manager
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Alex74770Community Member
asked in How Do I...?
Flexible Duration

Hi thereI’ve seen this mentioned in other topics, but they’re now closed.I would like to request that the invitee be able to set the duration of the meeting.I’ve seen that a workaround is to use a Routing Form, however, this is only available to higher tiers. Seeing as the subscription fee is already high, and this being the only feature that i’d be upgrading for, I don’t think it would be worth the extra monthly cost, especially as it’s only a pretty clunky workaround.Please let me know if this feature is in the pipline and when it might be implimented.BestAlex

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Sean Marlin
Community Manager
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Sam30524Community Member
asked in How Do I...?
Multiple durations

I just left Youcanbookme and was able to set multiple durations on the same booking page with them - I noticed a lot of people asking about a year or two ago whether they can do this with Calendly also but at the time the response was that you couldn’t and to setup multiple events or create a landing page. People will be clicking through from an email and I want to avoid extra clicks to avoid losing them - is this possible yet and if not, are you able to give a rough guide as to when you plan to incorporate it please?

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Sean Marlin
Community Manager
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Just_DamieneCommunity Member
asked in How Do I...?
I hope you can help - provide different appointment types & durations to choose from on the same day

I have a simple question but it seems complicated to me - new user, looking to upgrade, but need to make sure certain features are possible:I want to create different options to book with different time lengths, for the same day.Egsample:I want to offer:1] Short support session of 30mins2] Live support Zoom session of 60mins3] Done-For-You platform setup session of 180minsAll 3 apointments available to choose from, on the same day - between 7am to 7pm Should one of the 3 be selected, it removes my availability in my calendar, but the remaining time is available to fit in other options, if this makes sense? Please help me understand if this is possible, and if i can have all the options on one appointment scheduler page, instead of sending a link to different relevant appointments, depending on the clients needs. I cant wait to hear back from you, would be extatic if this was possible - i will upgrade immediately!

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Sean Marlin
Community Manager
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Maren80506Community Member
asked in How Do I...?
Customer can select the duration of the meeting at an event

Hello everyone, we would like to give our potential clients the option of how long they would like to talk to us in our initial meeting. Therefore, we would like to offer two options, e.g. 15 minutes and 30 minutes. From what I've seen, I can only choose one duration per event - or is there a special trick or is this only possible for a certain type of event? Many thanks for your support.

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Sean Marlin
Community Manager
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Labrina111122Community Member
asked in How Do I...?
Created mutiple durations

Hi, can you create multiple duration selections under one event type?

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Sean Marlin
Community Manager
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Dirk31787Community Member
asked in How Do I...?
One event with different durations to chose from

I am looking for an event type with selection e.g. 15 min., 30 min,. 45 min. and 60 min and after the selection the customer sees in the calendar where I have time for it

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Sean Marlin
Community Manager
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jhallCommunity Member
asked in How Do I...?
Masking email address for 1:1 events

Hi! Is there a way to mask email addresses for 1:1 events? I took a look at the group events feature outlined here, but since the invitee limit has to be greater than one, it doesn’t work for our use case.Similar to that use case, we don’t want the interviewee seeing the email address of our internal users.   The group events works, except for the fact that it doesn’t block our internal users’ calendar when one person picks the time slot. Is there a way to accomplish this?

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BrucePCommunity Member
asked in How Do I...?
Calendly not working suddenly

Yesterday was fine.  Today events from Google Calendar do not show on Calendly.

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jillian
Community Manager
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Cameron88001Community Member
asked in How Do I...?
Urgent: Unable to Cancel My Account Due to Email Access Issue

I’ve been trying to cancel my account for several months now but haven’t been able to because I’m currently locked out of the email address associated with the account.Please let me know what alternative steps I can take to verify my identity and successfully cancel the account.

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jillian
Community Manager
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Christi24178Community Member
asked in How Do I...?
How to create Multi-session Event

I would love to read the article that was mentioned in the above related topic for “How to create a multi-session event (like a 6-week class), but the article is not found. Can anyone assist in how to set up a multi-seek event - like a 6-week course?

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jillian
Community Manager
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Motasem87003Community Member
asked in How Do I...?
Letting invitee choose duration

Hello, so i saw this and it seems like it is new, is there a way to make it so that the invitee chooses his own custom duration (e.g. 90 min for this example) 

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jillian
Community Manager
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raydeckCommunity Member
asked in How Do I...?
Polls hidden?

When I try to go to https://calendly.com/app/scheduling/polls?id=...(with a poll ID) like from a poll notification email I get redirected to https://calendly.com/event_types/user/me. The help article tells me to click on “polls” from the scheduling screen, which is not present. Is this happening to others? what am I doing wrong?

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VivienCommunity Member
asked in How Do I...?
Kalender zeigt verfügbare Termine - die nicht in den Öffnungszeiten vorhanden sind

Hallo.ich habe Öffnungszeiten hinterlegt und der Kalender fügt jetzt teilweise Zeiten anders hinzu, die es gar nicht gibt. Wie 23:00 Uhr oder 00:00 Uhr. An was liegt das und wie kann ich das beheben? Macht keinen professionellen Eindruck.Grüße

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David
Community Manager
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John83586Community Member
asked in How Do I...?
Rescheduling Events After the Start Time — How Can We Keep the Info and Set a New Time?

Rescheduling Events After the Start Time — How Can We Keep the Info and Set a New Time? We’ve run into a recurring issue with Calendly and are hoping for a solution or workaround. Our sales team uses Calendly to schedule appointments with homeowners. Sometimes, these appointments need to be rescheduled after the scheduled start time, such as when:• The homeowner is a no-show, or• Only one decision-maker is present, or• They no longer have the full 60–90 minutes available. When we try to use the reschedule link after the event has started (even by a minute), Calendly blocks the action and says: “You can’t reschedule an event that has already passed.” This creates a major issue because we now have to:1. Cancel the event entirely2. Re-enter all of the same information manually to create a new booking This is inefficient, especially when our setters already collected detailed notes on the customer and project. What we need:A way to reschedule a meeting even after the original start time ha

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David
Community Manager
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Pam14265Community Member
asked in How Do I...?
Calendly stopped adding meetings to Google Calendar

Calendly stopped putting meetings onto my google calendar, but the meetings are listed in Calendly. How do it get to connect to Google again? The robot chat was unable to help

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David
Community Manager
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Leadership64576Community Member
asked in How Do I...?
“Undo your cancellation to make changes to your plan" Notification

Dear everyone,When I invite user to create a collective booking, I receive this message “Undo your cancellation to make changes to your planYour subscription is set to expire on 2 Aug 2026.Before you can get an accurate price for your new plan, you'll need to restore your subscription.” But I dont really get what it tells. Can you pls explain to me what it means and what I am supposed to do?Many thanks!

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David
Community Manager
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Sukari20543Community Member
posted in How Do I...?
Workflows - Cancellation / No Shows

The workflows are not to be trusted.Set up no-show workflow - the system emailed every old no show in the past. I’m new to this so luckily it was only 2 prospects and myself (the tester).  Emails should not go out to past meetings. Links “Reschedule here” are broken.   Paragraphs are spaced way to far apart. SMS text messages have no reply.  If a client receives a text reminder, then assumes he/she can reply to you directly, they’re wrong.  You will never see that message.  No good.

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David
Community Manager
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John83586Community Member
asked in How Do I...?
How can I reassign a Round Robin meeting to a different team member (host)?

How can I reassign a Round Robin meeting to a different team member (host)?We’re using Calendly’s Round Robin with “maximize availability” setting to let our appointment setters book meetings for our sales team. It’s working well, but occasionally we need to manually switch the host for a specific meeting.Here’s the issue: Once a meeting is booked through Round Robin, it’s assigned to one of the sales reps based on availability. If we delete and reschedule the meeting, it goes through the Round Robin logic again, which could result in assigning it to the same rep or a different one unintentionally—but not necessarily the correct one we’re trying to assign. What we need is a way to reassign the meeting to a different team member without rerunning Round Robin or deleting and hoping the correct person gets picked. Is there a way to change the host of an already-scheduled meeting from one user on our team to another—ideally: Without having to cancel and rebook entirely Or by allowing

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David
Community Manager
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Adam43322Community Member
asked in How Do I...?
Override for collective event unavailability?

I have several collective events with a colleague—I’m based in Belfast, and he’s in Melbourne. We use collective events to ensure he’s included on invites, even if he doesn’t need to actively participate. He just needs to be aware of the meetings. However, I’m running into an issue: I need to schedule a customer support call in GMT. I’m available, but my colleague is asleep during that time. Because collective events require all hosts to be available, there are no available time slots—even though he doesn’t need to attend. Is there a way to override the requirement that all hosts must be available for a collective event? Or is there a different event type that would allow this kind of setup (where one host is optional or just included for visibility)?

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David
Community Manager
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Virginia26837Community Member
asked in How Do I...?
Integration issues

 Hello Support, I am a brand-new user of Calendly, helping my boss in her setting account. She integrated her Calendly account with her personal Zoom account that is different I used for setting up Calendly Account. She had issues in her meetings. She could not see the person and had breakdowns. I do not know if it has to do with that.  Should the Gmail from setting up and integration be the same ? On other hand, if in case of using different Gmail accounts would not affect the effective operation of Calendly, and she disconnect, reconnect and authorize to integrate again her Zoom Account. Would the pending meeting links still work? Thanks 

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