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2845 Topics
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Jennifer17610Community Member
posted in How Do I...?
Contact Card and Override available times

Is there a way to allow admins only to book meetings using the “contact card” and then the “override available times” option on user calendars? As an admin, I can only utilize the override available time feature on my profile. I would like to be able to use this feature with my users to assist them with “double booking.” I do not want this feature available to our clients when they book meetings, like the free time feature you currently have available. 

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David
Community Manager
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Alec56836Community Member
asked in How Do I...?
Specific dates per group event

Hi, I need to create several group events with separate dates for potery classes. I bought the standard Calendly version. Some classes for adults, some for kids, some longer or shorter. I can't find how to show only specific dates per group event. When clicking on an event, all group events dates show, not only the ones of that specific event.

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Matthew80485Community Member
asked in How Do I...?
Request for Native Two-Way Sync with Zoho Calendar

Hey Calendly team,We've been going back and forth with Zoho support about the two-way sync issue. Right now, there's no way to connect Zoho Calendar to Calendly for full sync, which makes it tough for teams like ours that run everything through Zoho.Any plans to add native support for Zoho Calendar? It would be a game-changer for scheduling and seems like a big gap in your current integrations.Let me know if this is on your radar or how we can help push it forward.Thanks,Matthew Mertens

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COMMUNICATE101Community Member
asked in How Do I...?
calendly on godaddy

I have made my website on GoDaddy. Does anyone know how to add calendly on that. I am not a developer.

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wafflesstephanlCommunity Member
asked in How Do I...?
How to Prevent After-Hours Appointments (e.g., 12am–4am) from Being Scheduled?

Hello,Is there a way to block when folks can schedule an appointment. For example, is there a way or setting to ‘ghost’ or make your availability unviewable during the times of like 12am-4am? Without having to manually toggle events as ‘secret’. Our organization is trying to combat an issue of ‘fake’ appointments being created during these times and ensuring that our employees time is not taken up by appointments made by bots. I would love to hear any possible solutions or practices others have implemented.

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David
Community Manager
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Marion43166Community Member
asked in How Do I...?
Double calendrier (visio / présentiel)

Bonjour,Je souhaiterais mettre en place deux calendriers distincts pour la prise de rendez-vous : l’un pour les consultations en présentiel (à mon cabinet), l’autre pour les consultations en ligne, via Google Meet. Est-il possible d’ajouter une question préalable permettant aux personnes de choisir entre un rendez-vous en présentiel ou en visio, et de les rediriger automatiquement vers le calendrier correspondant en fonction de leur choix ?Je vous remercie par avance pour votre aide et votre retour.Bien cordialement, 

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David
Community Manager
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Gudu20658Community Member
asked in How Do I...?
multiple people booked on same day and time

we only have one schedule calendar for Calendly and yet randomly it will allow more than 1 person to be scheduled for the same time and date.   twice it has allowed 3 different people to be scheduled at the same time slots.  we do not use another calendar both for our own convenience but also for keeping things simple for this app.  most of the time this does not happen but when it does it creates a big mess with clients who expect this to be a very easy process.please provide some guidance. Thanks 

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David
Community Manager
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KazuHagaCommunity Member
asked in How Do I...?
Limit TOTAL number of bookings across multiple events

It seems like there are several threads with related questions but not exactly this one, so my apologies if this has been answered elsewhere.I have multiple events on my calendly (15-min, 30-min and 1-hour meetings), and I would like to limit the TOTAL number of meetings people can book in a day, regardless of the length of the meeting. For example, if I want to limit my meetings to no more than 3 per day, even if those three meetings are 3 15-min meetings, 1 15-min and 2 30-min meetings, or 3 1-hour meetings. Let me know if any one has any thoughts. Thanks so much!

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David
Community Manager
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Stop02827Community Member
asked in How Do I...?
My original topic / question disappeared?

Hi. Less than a week ago, I had been posting that “one” of my two webinars, which I’ll abbreviate as “Webinar 101” just totally went wonky. It suddenly stopped showing for me and any potential registrant. Not only that, it also showed a date that I never even created for Webinar 101! Someone even signed up for that wrong date. I had to remove that person, refund that person, and luckily, that rogue date is not showing anymore. But NOTHING shows for Webinar 101 anymore, not even under Booking, or for me.  It had all been working all of April very smoothly. The other webinar called “Webinar 201” has been fine as far as scheduling with registered customers. From a guy here who had been kindly helping (before my posts here disappeared and I now get “Access denied” ???), he gave me the email to contact Calendly Support. I sent that last Wednesday morning with all the details. But no one responded Wednesday, Thursday, or Friday. Does anyone know why I’ve gotten no response from Support in as

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DavidFACommunity Member
asked in How Do I...?
Issues with recap, zoom, and zoom ai companion

Hello Calendly Community,I'm currently exploring the Meeting Recaps feature and have encountered some challenges. Specifically, I haven't been able to generate a recap when scheduling meetings with myself. Here's my setup and the issues I'm facing:Current Setup: Calendly Integration: Connected with my Google Calendar and Zoom accounts. Meeting Type: Self-scheduled meetings (i.e., meetings where I'm the sole participant or I am the host and a participant). Requirements Before Deployment: Recording Notification: It's imperative for compliance and privacy reasons that Zoom clearly indicates when a meeting is being recorded. AI Companion: I prefer not to have Zoom's AI Companion enabled during these meetings. Questions: Self-Scheduled Meetings: Should the Meeting Recaps feature trigger when I schedule a meeting with myself? Or does it require multiple participants to function properly? Recording Notifications: Will the integration between Calendly and Zoom ensure that participants ar

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David
Community Manager
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Astrid00617Community Member
asked in How Do I...?
Calender closed after a certain date? How to reset?

For my clients my calendar only shows availability until July 15. On my side the calendar seems open from that date onward.Why is this and how can I fix it.Thanks!

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David
Community Manager
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Deborah20652Community Member
asked in How Do I...?
Need to Unlink Google email and set Password

My Calendly account is set to use Google as my login.  I need to work with a marketing team and they need a password.  But Calendly keeps sending me the verification code and it is not showing up in my email on-file.  Is there another way to get my Google unlinked and set up a password without losing my account?

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David
Community Manager
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Dan70Community Member
asked in How Do I...?
This Calendly URL is not valid

Hi, sometimes the link works, often not I send the link via EmailTo me on the admin board all seems fine and set?What can be the problemThxDan

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David
Community Manager
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bbzbaliCommunity Member
posted in How Do I...?
Oops, something went wrong.

I’ve been testing Calendly for the past two days and was actually planning to upgrade to a paid plan after the trial – mainly for the Google Ads integration. Everything is already set up and successfully connected to Microsoft Exchange.My first test yesterday worked perfectly. So I replaced Microsoft Bookings and made Calendly fully live on our website, which is currently receiving around 300 clicks per day from a running ad campaign.Today, however, I’m getting an error page every time someone tries to complete a booking – right at the final step, after clicking the "Schedule Event" button. This happens both inside the embedded iFrame on our website and via the direct Calendly link, regardless of the browser.To rule out configuration issues, I even created a second test event with default settings, completely basic – and the exact same error still appears at the booking confirmation step.Is Calendly really that unstable?Since I’m still on the free trial, I can’t find any phone number,

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David
Community Manager
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Pauline MarceloCommunity Member
asked in How Do I...?
Créer un évènement de groupe à deux dates différentes

Bonjour, J’essaye sans succès de créer un évènement de groupe à deux dates spécifiques, un le 5 juin et un le 19 juin de 10h15 à 11h45. Malgré le fait que j’ai suivi à la lettre les indications que j’ai pu trouver dans la communauté (Vidéo de Kelsi) et la FAQ, rien ne fonctionne. Les dates spécifiques ne s’ouvrent pas dans la page de réservation.Merci pour votre aide,Pauline

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David
Community Manager
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Jaskanwar11180Community Member
asked in How Do I...?
Blocked Calendar Still Getting Booked

Hi [Support Team/Helpdesk],I’m trying to raise a support ticket, and the Help Centre mentions that it can be done via the chatbot. However, I do not see the chatbot icon on my screen. Could you please guide me on how else I can raise a ticket?I have two concerns related to my calendar: Blocked Calendar Still Getting Booked: I’ve tried blocking time on my calendar, but I’ve noticed that meetings are still being booked during those slots. I’m not sure if the block wasn’t saved properly or if something else is causing this. Calendar Visibility Settings: I’d like my calendar to automatically reflect as Busy when I have an event, and Available during open times. However, I’ve noticed there’s no option for it, especially when meetings are scheduled directly via email (not via Calendly). Is there a way to configure this so that my availability status updates properly regardless of how the meeting is scheduled? Thanks in advance for your help.

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David
Community Manager
David
Community Manager
DavidCommunity Manager
published in How Do I...?
Cancelling your Subscription

Need to change plans or stop using a paid subscription? You can cancel at anytime by switching to the Free Plan. You can follow the steps below to walk you through this! From your Calendly home page:Navigate to the Admin Center and select Billing.     On your Billing page, select Change plan, then Downgrade. Choose the plan that best suits your scheduling needs.  You can cancel your subscription by switching to Calendly's free plan.  You’ll keep your paid features until the end of the billing cycle. Once the billing period ends, you’ll be switched to the free plan automatically. If you’d like to discuss payments on your account, you can reach out to our billing team at billing@calendly.com FAQQ. Will I get a refund?A.​​​​​​​ Any refund requests will need to go through billing@calendly.com after your subscription is cancelled. Keep in mind, refunds aren't guaranteed and are evaluated on a case-by-case basis​​​​​​​.Q. What happens to my booked events?A. All of your booked events will r

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David
Community Manager
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Borja30418Community Member
posted in How Do I...?
Make the availability visible in Google Calendar

It would be wonderful if  the times you have marked as available in Calendly would be reflected in your Google Calendar, even if you don't have any scheduled meetings during those times, but in a visually different way to distinguish them from confirmed events.

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David
Community Manager
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Quest14885Community Member
asked in How Do I...?
Auto generated Emails to Host

There are auto generated emails when a client books a meeting via calendly that go out to the Meeting Host.  Is there a way of changing the format?  I am searching but have found that the initial confirm to the host cannot be shut off with Teams subscription.  Please confirm.  Thanks. 

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James05062Community Member
asked in How Do I...?
Calendly Workflow Variables Not Populating in Reminders – Ongoing Issue

Hi everyone,I’m running into an issue with Calendly Workflows where custom email and SMS reminders are not properly populating variables. For example, instead of inserting the actual data, the reminder shows this to the invitee:Hi, Invitee Name. This is a friendly reminder about your upcoming meeting with Event Organizer at Event Time today. Talk to you soon!The placeholders (Invitee Name, Event Organizer, Event Time) are not being replaced with actual values.I submitted a support ticket almost a month ago, but I haven’t received a working solution yet.Has anyone else experienced this issue, and were you able to resolve it?Any insight or workaround would be greatly appreciated.Thanks in advance.

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Bridget60124Community Member
asked in How Do I...?
How to organize events on the home page

Does anyone know how to organize the events on the home page/dashboard? I have several events for the same client and want to group them together. The Help Center said to click and drag but nothing happens when I try to do that. 

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Nao17775Community Member
asked in How Do I...?
Max meetings across event types

I run a business and use Calendly for clients to book in meetings, I have 10 different event types and I have set each one to max 2 per day. The problem is because the event types are all different, there’s nothing stopping more than 2 being booked each day. I have set 30minute buffers but don’t want really long buffers as it means clients have very restricted time slots to choose from. However, I also don’t want more than 2 events to be booked in a day! I don’t think there’s an ideal solution to this yet. But I think my best option is once I have 2 events booked on a day, I change my availability to “unavailable” for that day, so no other clients are able to book a slot. My question is, would this cause the already booked events to be cancelled? 

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Maju44840Community Member
asked in How Do I...?
Meetings gosts

I have organized the days and times of my appointments, but inexplicably days and times appear that were not selected by me. How do I correct this error?

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David
Community Manager
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Oliver22735Community Member
asked in How Do I...?
I'm the Calendly Owner, but not the meeting host?

Today I hosted an event with 80 attendees, but I as not able to act as the host in Google Meet. Only as a participant.  I am the owner of the Calendly account and use the same email for my Google Meet.  Is the higher number of attendees an issue? 

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David
Community Manager
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Stop02827Community Member
asked in How Do I...?
Why did Calendly totally & completely prevent me from having my webinar today??

Today, Tuesday May 13th, 2025, was when I, as the organizer, was supposed to run my Webinar 101. From a notice on Google Calendar, there were FOUR paid registrants. And the Zoom link YET, NO ONE SHOWED SHOWED UP. Not only that….I got NO INDIVIDUAL EMAILS representing each of the four that were shown on my Google Calendar to have signed up for today, May 13th. Not only that, because I got no individual emails for each of those four, I also didn’t get to see their two questions each which they would have filled out when registering.   Not only that, on my Meetings page, today’s Webinar 101 wasn’t even showing for today.  Not only that, it was shown that I have a May 20th availability for Webinar 101 and one person signed up. BUT THERE IS NO MAY 20th WEBINAR for 101. But there is one for my Webinar 201 on May 20th. Yet I could NOT remove May 20th for the Webinar 101. Not only that, the Booking for Webinar 101 only shows May 20th, when I clearly have May 13th for 101, and May 27th for 101.

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