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How Do I...?

Trying to figure out how to do that thing? We can help.

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  • 6,472 Replies
2693 Topics
Cas68054
Cas68054Community Member
asked in How Do I...?
Profile photo/Icon issue - changes my photo - it rotate its sideways!

I’m using a Mac every time I upload a photo of me into my profile - calendly rotates it so I’m sideways!I’ve logged into Calendly on my Iphone and can’t even find where to upload a profile in the settings to try this way.  Any ideas please

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David
Community Manager
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The17544Community Member
asked in How Do I...?
Minimum Notice per day of the week

Is there anyway to have different minimum notices depending on the day of the week? For example, I’d like to be able to have a 12-15 hour minimum notice for the weekdays but 48 hours on the weekend (when it takes more time to plan.) For companies that have limited weekend hours, but still want to be able to book meetings on the weekends, it’s a pain to constantly be changing this setting week after week.

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David
Community Manager
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Matthew58042Community Member
asked in How Do I...?
Login email and Scheduling email customization

Can the login email be different form the email i would like to use to schedule meetings? And how do i update that?

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David
Community Manager
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Dresses24752Community Member
asked in How Do I...?
Accepting IDEAL payments still not an option...

Hello, I see  multiple topics about IDEAL acceptance and they go for years back. Can you please make sure this feature will be available very soon? It's such a populair payment method in the Netherlands and holds us back from collecting payments online because the stipe and paypal options are not popular here.Can you please make sure this issue will be fixed, so many people asked for it...

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Carrie04816Community Member
asked in How Do I...?
Event Limits - Daily Limit

In Event Type Scheduling Settings you can have a event daily limit (from what I understand this sets the maximum events allowed per day). I have this set to 1 event. If I am understanding correctly, that means if I already have an appointment on my calendar from this event type it shouldn’t allow another event of this type to be put on my calendar.I am currently testing events to use this feature, but it is allowing me to schedule multiple appointments on the same day for the same event type. For example, I am scheduling Event A on Sept 8. I go back to schedule Event A as a different person and it is still allowing the person to schedule on Sept 8, even though Event A is already on my calendar for Sept 8 with a different client. Is there a different setting to fix this? 

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David
Community Manager
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Heath50043Community Member
asked in How Do I...?
Setting up Teams conferencing link on a seperate account not tied to the one connected with Calendly

I have Calendly tied into a specific email calendar for Outlook 365.  My problem is arising in that while I have that tied into my account, my Teams account is tied into another email account not related to the Calendly connection.So when I go to connect the Teams in integration, its ignores the request and automatically ties it to the wrong account.  Is there a way to stop this from happening so I can connect to the Teams account I want within integrations?

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David
Community Manager
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Rob32812Community Member
asked in How Do I...?
Need help - offering one morning and one afternoon appointment each day

Hi, I want to allow customers to select either a morning (starting at either 9:45am or 10am) or afternoon (starting at 2:00pm or 2:15pm) appointment each day.  The appoints run for three hours. Once one morning is selected, the morning is then blocked our and the same will apply for the afternoon. I havent been able to set this up correctly, as it will only me to set the duration of each appointment for 30 or so mins, not the three hours. If anyone has any steps or suggestions, I’d be grateful. 

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David
Community Manager
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Luka02207Community Member
asked in How Do I...?
Calendly synchroni

Calendly doesn’t see when I’m busy or doesn’t recognize the already existing events on my Outlook calendar?Synchronisation the other way around is okay however, and I can get new appointments from Calendly that go straight into my outlook calendar.  Yes, I already updated my schedule conflict options.

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David
Community Manager
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Heidi18715Community Member
asked in How Do I...?
Event title

How do we remove “seats filled” from the group event title. (our reps do NOT want this listed on events they are booking with us)

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David
Community Manager
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BLDBDICommunity Member
asked in How Do I...?
Feature Request - recurring meeting

Hello,It seems odd that since Calendly integrates with our google and outook and other calendar platforms, that there is no option to set up recurring meetings in Calendly.  I want to do this because I like the reminder feature in Calendly.  I think people would really like to have this option.  Thank you

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Sagar21271Community Member
asked in How Do I...?
Who can see contacts?

Who can see the contacts feature in Calendly?If there are clients for Host A and another client for Host B, can Host A see Host B's contacts list? Can the owner view the entire contact list for all hosts in the organization?

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David
Community Manager
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Explorer48124Community Member
asked in How Do I...?
Trouble Connecting Microsoft Exchange 2013 (DomainFactory) to Calendly

Hi Calendly Support,We're testing Calendly for company-wide use, but we’re unable to connect our Microsoft Exchange 2013 account hosted by DomainFactory.We followed the steps in this guide:https://help.calendly.com/hc/en-us/articles/360037900034—including using the EWS URL—but the connection still fails.How could we solve this? Can you help us troubleshoot this?

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David
Community Manager
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Xavier53532Community Member
posted in How Do I...?
Time Zones and Availability

Hi community, I have had a phone meeting come into my calendar at a time I do not have available. The client is in a different time zone, however, the time is not available in my availability. Not sure how this can happen? Thoughts?

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David
Community Manager
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Jeff36465Community Member
posted in How Do I...?
Suggested

I want to re-open this request/idea/suggestion as I think I would love to see this implemented. I typically get appointments with down time in between (more so than any buffer I add) - I think it would be great to add the ability to customize suggested or recommended times to users when they first click on a calendar or date on the calendar to try to make efficient use of the day.For example - I have 2 appointments on a Monday. One at 8am and another at 1:30pm. Instead of getting another at 4pm - I would rather it be next to one of the existing meetings as long as there is availability there on my calendar. So I would love for the user booking a 30 minute meeting to be presented with Recommended Times of 7:30, 8:30, 1:00 or 2:00 (given no buffer built into meeting setup). If they don’t want those times - that is fine, but I think this could help make my appointments more balanced and efficient in the day. It could be something that could be turned on or off too depending on user prefer

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David
Community Manager
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Henderson47574Community Member
asked in How Do I...?
Calendar sync: Can't use same calendar for "Check for conflicts" and "Add to calendar"

Calendar sync:From the online tutorials it looks like I should be able to use the same calendar for "Check for conflicts" and "Add to calendar"I have a Google Calendar I am trying to sync to. I have disconnected the calendar multiple times to resync it as well, but it still doesn’t work.

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David
Community Manager
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Claudia18145Community Member
asked in How Do I...?
Telefono

En un evento tengo como pregunta obligaria: Nombre, correo y nro. de telefono. Las ultimas citas han sido reservadas sin el nro. de telefono. Verifique y la pregunta obligatoria del telefono esta inserida. No comprendo que tengo que cambiar, porque esta configurado correctamente.

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David
Community Manager
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sylvCommunity Member
asked in How Do I...?
How do I restrict rescheduling?

How do I restrict rescheduling? I have a 24 hour cancellation policy, so I don’t want calendly allowing people to reschedule with me  with shorter notice than that. I saw a thread about this from almost a year ago - looks like several people have asked for this. Any updates?

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David
Community Manager
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Zoua45047Community Member
asked in How Do I...?
subscription auto renew

Does the Calendly subscription auto renew? If so, how do I stop it from auto renewing?

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David
Community Manager
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Dianne07246Community Member
asked in How Do I...?
how do i find the link to set appt for house to show

how do i find the calendar  link to create showing of a house? 

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David
Community Manager
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FortitudoCommunity Member
asked in How Do I...?
How to send a test e-mail / test event

I can't find the option anywhere. I have created different events and workflows…So it should work. But how do I test it? I can't find the option of a “fake appointment” anywhere.

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David
Community Manager
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Candace30834Community Member
asked in How Do I...?
Question about availability

 I have two event types. Can have a different availability schedule for each one>

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David
Community Manager
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ConciergeCFOCommunity Member
asked in How Do I...?
How do I tell calendly to only consider my calendar appointments as busy time?

Hello,I’m a newbee…On my linked calendar (Google) I only want Calendly to consider my “appointment schedule” as busy.  Events and tasks should not be considered busy blocked out time.  How do I accomplish this? Thank you.-Elizabeth

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David
Community Manager
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Helen36642Community Member
posted in How Do I...?
my new client is also the owner of MY calendly

Hi, First of all, I’m sorry for my English :  I’m French :DI have a space calendly owner trouble.I’m working for 2 clients and I have a free version of calendly :My first was Emmanuelle, she has a pro calendly, she could share it, but I took mine. It was easier for the beginning.2 days Ago, my second client, Céline, add me on her pro.Till then, she has everything from me, also my Emmanuelle’s schedules.On the settings, it appears that I’m the only owner of my Emmanuelle’s schedules. I have no possibilities to lock Céline from it.I also have pro options, also for Emmanuelle. And Céline thinks that’s it’s not fair to pay for my other client.So, Emmanuelle told me that she could add me on her pro. But I worry about having everything open for her to (Even Céline’s one). What do you think about that ? Does anyone had some stuffs like this ?Thanks for all <3   

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David
Community Manager
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CoachKCommunity Member
asked in How Do I...?
Adding Clients After group meeting started

I presently use Momence for my bookings which is a crm but wanted to get away from it but it does allow me to add the bookings if someone shows up to my class late or I forget to add them ahead of time, I can add them later.  Makes a big difference for me.  Also would like to change the time of an individual group event if it needs to be changed for that specific day.  I love calendly with everything else but if that could be added, then it would be the cats meow. If not, I have to move on.  Thanks for listening

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David
Community Manager
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caperkathCommunity Member
posted in How Do I...?
Enhancement Request re: Dealing with "View next month" inertia

I am a therapist with a busy schedule. Most of my clients book their own sessions via my website.  I have been using Calendly for years now, and I’m happy with it.  But you could make he happier. 😏I am often fully booked for 3 or more weeks in advance. But only at the beginning/middle of a calendar month. As we approach the end of any calendar month, there are typically a large-ish number of session slots available in the next month. In other words (and I know this sounds crazy but) a non-trivial percentage of my clients simply don’t click the “View next month” button. I’d like to make it easier for them to book sessions into the “next month”. Off the top of my head, here are some ideas:Give us a configurable option to either display the current month OR the first month for which there is actually availability. (I realize this has been discussed before in this Community.)  Instead of displaying calendar months, display the next x calendar weeks (where x is configurable). After all, to

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