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How Do I...?

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  • 7,806 Replies
3220 Topics
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Les voix de l'InvisibleCommunity Member
asked in How Do I...?
Devise CHF

Bonjour, avez-vous une date quand à l’intégration de la devise suisse sur calendly?Merci pour votre réponse.

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David
Community Manager
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SOUL40485Community Member
asked in How Do I...?
Apple pay not showing on payments page

When will Calendly resolve the issue that apple pay is not loading on the payment collection page for many users ? When booking , very few clients carry a physical card  and the failure to have an apple/google pay option is destroying my business.A solution or fix from Calendly must be actioned swiftly.

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David
Community Manager
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Akasha45225Community Member
asked in How Do I...?
Payment Rejected Error During Booking – Calendly + Stripe Integration

Hi Calendly Support,I’ve successfully integrated Stripe with my Calendly account, and the payment setup appears to be complete. However, when clients attempt to book an appointment and proceed to payment, an error message appears stating that the card or payment has been declined.I’ve tested this with multiple valid cards and the issue persists. The Stripe account is active and functioning correctly outside of Calendly, so the issue seems to be with the integration during the booking/payment process.Could you please assist in identifying the cause of this error and guide me on how to resolve it?Thank you,

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David
Community Manager
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Tom05081Community Member
asked in How Do I...?
Evaluating Calendly for multi-teacher interview coaching platform

Hi Calendly community,I’m building a platform like Exponent, but focused on interview practice for non-native English speakers.  We’d love to use Calendly for scheduling and want to confirm it fits our use case and which plan you guys would recommend. Core needsMulti-teacher setup: 2-10 instructors to start, each with their own calendar plus pooled/round-robin availability. Student booking: 1:1 lessons (trail class +  30/45/60 min classes) selectable from a catalog. Support a 30 min free trail class Payments: Students pay via Stripe at booking; support for refunds/cancellations. Notifications: Confirmation/reminders to students and teachers, calendar invites (ICS) Nice to havePackages/credits: 5- or 10-lesson bundles that decrement one credit per booking. Promo/discount codes at checkout. Routing & matching: Simple form to route students to the right teacher (time zone, skill focus). Single-use booking links after payment.

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David
Community Manager
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BioHeadSpaCommunity Member
asked in How Do I...?
Politique d'annulation

Bonjour, Je ne trouve pas comment modifier la politique d’annulation, bien que j’aie l’abonnement standard également. D’ailleurs, est-il possible d’ajouter un délai de sorte que les utilisateurs ne puissent modifier leurs rendez-vous moins de 24 h avant le rendez-vous ? Merci pour le temps que vous m’accordez. Cordialement 

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David
Community Manager
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FINEO83451Community Member
asked in How Do I...?
One single calendly link for both scheduling a call and downloading a brochure?

Dear Calendly Community,I am trying to figure out how to have one single Calendly link for prospects to schedule an introductory session and at the same time download our course catalog. The link would be available on a QR code that would be displayed on a poster at our booth at an upcoming trade show.Could anyone please be so kind as to let me know if this is possible at all and if yes, how to do that? We currently have a free Calendly account.Many thanks in advance for your response.

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Nicole61415Community Member
asked in How Do I...?
Multiple meetings with multiple host

We are preparing to launch a new tool across all of our field devices. This is a significant effort, as more than 1,000 customers will need to schedule a support call. Our support team consists of eight members, and we want to streamline scheduling by sending one single link to all customers.Ideally, the scheduling calendar should display all available times across the eight support team members. However, if I add all eight members as hosts, the system currently blocks the same time slot for everyone when only one person is booked.In other words, we need the ability to “double book” time slots so that multiple customers can schedule at the same time, as long as different support members are available.Is this possible?

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Reyna50565Community Member
asked in How Do I...?
"No times in August"

Hello, I have the whole rest of August available, yet the calendar says "No times in August" and I have no idea why. How can I solve this? Here's the link to the calendar, 

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Blanca31333Community Member
asked in How Do I...?
consulado de colombia

Por favor si me pueden ayudar en como puedo hacer la cita para el consulate de Colombia en Orlando Fl gracias

241
David
Community Manager
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Debbie40318Community Member
asked in How Do I...?
Send out calendar for lunches or coffee - not showing entire availability

How to send out availability calendar for lunches or coffee - not showing entire availability

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David
Community Manager
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BrucewanabeCommunity Member
asked in How Do I...?
Connecting to Google to allow me to share availability via Google Email

When I tried to connect Calendly to allow sharing availability with my contact, it errored out, saying that Google doesn’t allow Calendly to connect.  How do I fix this?

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David
Community Manager
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Frank61337Community Member
asked in How Do I...?
how to align calendly with my Outlook agendas on my laptop?

I downloaded and installed the plugin, selected the calendars in outlook.com, but still calendly apparently can’t see what is in my outlook agendas. What is wrong/missing?Who can help me out?(My Outlook is stand-alone running on my laptop, under an Micorsoft Office Professional Plus 2016 license). 

357
David
Community Manager
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WinstonthefindyourflowguyCommunity Member
asked in How Do I...?
Switch between Calendly Accounts without logging out?

I work with two different Calendly accounts; one for my business, and another for a client’s business. It’s cumbersome to have to log out of one to then log into the other one. In Zoom, it is a simple process because I can stay within the platform and still switch easily... Just a request unless this is already possible? Thanks!

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David
Community Manager
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Yvonne82286Community Member
asked in How Do I...?
Email confirmation text error

My email confirmations have this type 鄵`�!秈OP����周/� 0��3� .... anyone know what this is about?

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NeighborhoodwindowtingCommunity Member
asked in How Do I...?
Meeting Settings are Hidden

Meeting settings a blocked. How do I fix this?  

133
David
Community Manager
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Caroline33546Community Member
asked in How Do I...?
Comment supprimer le bouton "Réservation en ligne" Google ?

Bonjour,Je cherche à supprimer de ma page professionnelle le bouton " réservation en ligne" sur Google, quand je consulte l'aide en ligne on me dit de contacter directement ma plate-forme de réservation.Comment puis-je donc supprimer ce bouton ?Merci pour votre aide !

151
David
Community Manager
Z
ZukCommunity Member
asked in How Do I...?
Help with Google Calendar setup (multiple calendar - round robin)

Hi,I need to connect multiple Google Calendars to the same event (to allow booking multiple appointments) or alternatively create multiple events, each linked to a specific calendar."I saw that it’s possible to assign an event to multiple hosts using the round robin mode (TEAMS plan), but is it possible to check whether that host is available in that time slot and then publish the booked event on their calendarCould you please advise me on how I can set this up? Also, which subscription plan would you recommend for this use case?Thank you in advance for your support.

617
David
Community Manager
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LA CHIAVE MAGICACommunity Member
asked in How Do I...?
Calendly showing unavailable for times I'm making available

PLEASE HELP ME BECAUSE I CAN’T FIGURE OUT WHY DOESNT WORK

51
David
Community Manager
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Gisela72875Community Member
asked in How Do I...?
server error

It is striking that customers are increasingly experiencing problems when booking and receiving a ‘server error’ message.This is not helpful and cannot be allowed to continue.What is the solution here?Thank you for your support.

211
David
Community Manager
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Vicky DiGiCommunity Member
asked in How Do I...?
Group Custome Date/Hours not appearing

Hi.  I have a group event set up.  I selected Custom Hours for Oct 13th 2025 with a 90 in future and 5 days prior.   This date and time appears when I select calendar view during configuration.  When I save it and test it, it does not show as a booking option.   HELP.  

111
David
Community Manager
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David15370Community Member
asked in How Do I...?
2 Offices

How can I record that I’m available in 1 office 3 days of the week, but then unavailable the other days (when I’m in the other office) & vice versa?

51
David
Community Manager
J
JUAN34327New Community Member
asked in How Do I...?
trouble with location

the link that I send to my contacts for schedule dont allow choose a location for the meeting

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David
Community Manager
H
Hristo33740Community Member
asked in How Do I...?
Assigning managed workflows to managed events

Hi! I have some managed events and some managed workflows in Calendly. When I am in the planning view and click on a managed event, I can choose more options and go to notifications and workflows. Here I would expect to be able to assign some managed workflows to my managed event. Instead I have a confusing message: The message says that only the owner of the event can do changes to the workflows. This message makes little sense to me as I have the admin role. I have a suspicion that the reason why I can’t do assignments is because the managed event is already assigned to the managed workflow over the managed workflows settings and the managed workflow will anyways be triggered every time when the event happens.The GUI is in my opinion confusing at this point. Why is this message about ownership displayed that makes no sense to an admin instead of displaying a read-only list of the workflows that are triggered by the event and a message that tells where to go in order to do changes.  W

233
David
Community Manager
M
Matthew23524Community Member
asked in How Do I...?
Is there a way to stop Calendly creating a new meeting when a customer reschedules?

I found this topic from last year but it seems to be closed now » Every time a meeting is rescheduled, a new Microsoft Teams meeting is generated. Can I get it to stop? | CommunityOur problem currently is whenever a customer reschedules a meeting, it creates a new meeting without deleting the old meeting. Is there a way to prevent this, or is this a limitation please?NB the thread started to discuss moreso the issue with the meeting defaulting to teams.

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Debbie-CFICommunity Member
asked in How Do I...?
Submitting an Email Ticket via Chatbot

What if there is no chatbot?!Your website says….Submitting an Email Ticket via ChatbotFollow these steps to submit an email ticket:Click the chatbot in the bottom-right corner of any Calendly page. Request to submit an email ticket. If prompted, sign in to your account. Select Open an email ticket with a Support Agent. Provide as many details as possible and send your message.Need more help? Join the conversation in the Calendly Community.I am a paying customer with a standard plan. I cannot find help. I cannot find a chatbot. Frustrated! 

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David
Community Manager
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