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I am using Calendly, and the booking shows a scheduled time from 9:00 AM to 10:00 AM. However, the issue is that the 10:00 AM time slot is missing from the booking, not the 9:00 AM slot.We have already troubleshooted the time settings and buffer rules, but the issue is still occurring. Could you please advise on how we should proceed and fix this as soon as possible? We are concerned that this may cause double bookings in the future if not resolved promptly.Thank you for your immediate assistance.

If i set up an email in workflow can the reciepents respond to email? 

We have a nonprofit where volunteers on our team meet to consult with individuals from the community.  There aren’t many team meetings, there are no sales, etc.  We just need to individually be able to show availability and have ‘clients’ book times that fit, but from a centrally managed system.  Some important items:Individual scheduling (volunteer identifies availability; client selects available time) Online booking Administrator access Confidentiality (volunteers can not see other’s calendars) Ease of use for volunteers Automatic connection to volunteer’s personal calendar (once set up) Virtual meeting option (ideal if each volunteer could toggle availability on/off)Is Calendly a good solution for us?    I’ve poked around a bit, but don’t yet see how one would set up a team to individually manage their own schedules for independent bookings.  Suggestions on where to start?

I can’t find it as an option in the settings…How do I do this? Thanks!!

Neither the guest nor the organizer is receiving the confirmation email. However, when I cancel the event, the cancellation email is successfully sent. When rescheduling, the email is not sent either. This means the problem only affects confirmation and rescheduling emails, as the cancellation emails are being received correctly. I've been waiting for over a week without a resolution. They tell me it's an internal issue, but I'm not getting any answers.

Follow these steps to submit an email ticket:Click the chatbot in the bottom-right corner of any Calendly page. NO CHATBOX ANYWHERE Request to submit an email ticket. NO EMAIL  ADDRESS PROVIDED If prompted, sign in to your account. I DID Select Open an email ticket with a Support Agent. NO OPEN A TICKET LINK Provide as many details as possible and send your message. EDUCATION DISCOUNT, but given the level of support, this is probably a good sign not to move forward with this platform?

Hi- I set up the integration with my new Stripe account so that I can take payments for events. Is there a way to test that integration without doing an actual payment before I make this live on my website? Thanks

Can you add one more feature to prioritize earlier or later spots once we have more than one spots available for example if i have opening rage of slots from 5 pm to 9 pm. it will open only earlier spots until it filled then open a new other later spots

Hi, I don’t know if anyone has every encountered this before.I’ve created bespoke dates with custom timesBut when I preview via the landing page no dates show upIt’s the same setup I’ve used previously, I’m completely stuck.Any points would be very appreciatedBernie

What am I doing wrong here: I set the meeting type for 1 person. Calendly indicates it’s an “error” and I must have more than 1 person in the meeting. Fine. I set it up for 2.  Then I receive double bookings! 2 different customers selecting the SAME date, SAME time, SAME meeting type.  And I’m frequently left have to reschedule someone. How do I fix this? 

Information on appointment needs to be corrected and can't seem to find how to edit

Scenario / QuestionWhy isn’t HubSpot assigning contact ownership when leads book through Calendly routing with HubSpot forms, and how can I set ownership automatically? OverviewWhen you use Calendly’s standard HubSpot integration, HubSpot will create a new contact if one doesn’t exist and won’t change the owner on existing contacts. If the contact already exists, HubSpot logs the meeting activity without changing the contact’s details or owner.With HubSpot forms + Calendly Routing, HubSpot creates the contact at form submission, (before the booking) so by the time the Calendly booking occurs, the contact is “existing.” Per HubSpot behavior in our integration, existing contacts are not reassigned; meeting activity is logged, but

In my company we have two owners. I am the sole user of calendly. We also have those who sign up for weekly events (meetings) with our company. Is there a way for the guests to see the full calendar without having a seat to log in or syncing our calendar with them. I know they receive emails that they can then sync to their calendar but we want this to be more of an open viewing schedule for them so that we don’t constantly have to remind them. Not everyone who signs up is great with technology and I’ve tried the sharing my google calendar with them but it requires them having the google calendar app and for those with storage issues that’s a no . I don’t want them to have access to anything else. Only viewing the calendar. I’m hoping this all makes sense. If there is no way to do this other than paying for them to have a seat i would suggest this be something of the future. 

I’m new here! I already have a M365 subscription which includes Teams.  In order to integrate Teams with Calendly am I required to pay this monthly subscription fee for Teams?

When I create a one-off meeting or meeting poll, and get the view of my synced calendar, my other Calendly holds are listed only as “Reserved Time” rather than the name of the event (e.g. “Q1 Project Meeting” or “Coffee - Person A | Person B”). On my actual synced Google calendar, I can see the full name of the event reserved from Calendly.It would be helpful to see the full name of the event in the Calendly calendar view, too - sometimes I may choose to bump an unimportant or internal meeting if a newer invite chooses the same spot, but I have to click out of Calendly to see what the “Reserved Time” is for. Is there a way to do this?

When I try to book more than two meetings, Calendly no longer allows me to book and gives the error “too many requests.” It’s done this to me pretty much every day. I paid for this service to book clients, since I can’t book more than two clients, can I have a refund?

Hi teamI’ve followed the steps to connect both my Google calendars to Calendly (and, yes, I’ve disconnected and reconnected them). It says in the Availability section that it’s ready (see below). However, my meetings sections shows a blank, even though there’s multiple meetings in both calendars already.Can you please support?Thanks   

Am I able to see which individuals voted for what times after voting has been completed on a meeting poll? I have not booked the meeting yet and want to see who voted for what days/times.

I created a meeting appointment that people can join. They can join in 3 different hours every week. The thing is that I invite them through a link, and they set their assitance. But, if they want to cancel, when they click the same link again there is no option to cancel but to join a second time the same meeting.How can I manage this?

The time zone options in Calendly seen a bit incoherent. It’s not that I can’t find the time zone I need per se, but they are a mess of zones, regions, countries and cities with inconsistent naming conventions and order.  Many regions and countries are not listed. In practice it means that if your country or city is unlisted, you must find a match and ensure that the matched option will not differ in the future because of DST.Here are some examples:America/HavanaAmerica/MazatlanMexico City TimeMontevideo TimeAmerica/MiquelonAmerica/HavanaAmerica/MazatlanMexico City TimeMontevideo TimeAmerica/Miquelon

I am experiencing an issue where my booking link is allowing invitees to schedule meetings during times that are marked as "Busy" on my connected Google Calendar.I have already verified the following: Check for Conflicts: My "Check for conflicts" settings are pointed to the correct Google Calendar. Event Status: The events in my Google Calendar are explicitly set to "Busy" (not "Free"). I have connected and disconnected my calendar in calendly again and again ... I did check for time zone conflicts  There is no way to choose specific calendar in my free account (Although my events are in my primary calendar) 

I cannot get my text messaging on WhatsApp to work for the life of me.  It is not a carrier issue.  It is a Calendly issue.  I have subscribed to another app to try this, and it works in my country.  How do I get the app to collect the phone numbers of my clients, if this is an issue.  The text message still does not work, even when I update the contact information manually.

How can I re-connect again my Calendly account to my O365 account? It is already connected via Exchange and O365 but still my calendar say it is not available

Hello, all!Our organization recently switched from Zoom.us to Zoom.gov, which seems to be an issue as when we try to connect Calendly via the Zoom integration, you cannot change the Zoom domain to zoomgov. Is there a workaround for this?Thanks!