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Hello team, I noticed that the “Forgot Password” button is not working as expected. I would like to report this issue because users may have difficulty resetting their passwords and regaining access to their accounts. Expected behavior: When I click the “Forgot Password” button, I should be redirected to the password reset page or shown a password recovery form. I should be able to enter my registered email address and receive a password reset link. I should receive an appropriate confirmation or error message. Currently, when the forgot password is clicked on https://login.calendly.com/, only the # is added to the url (“https://login.calendly.com/#”). Request: I would appreciate it if you could investigate and fix this issue so that I can use the password recovery feature without any problems. Thank you.
Does anyone know how to make a second option to purchase several sessions at once at a lower price (payment through stripe). For the life of me I can’t figure it out.
What happened to the lovely monthly calendar where I used to be able to see my availability for a month at a time? It was the only layout that made sense to my very visual brain. Has the path changed, or is it gone?
I’ve been locked out of my paid Calendly account for more than 48 hours and have yet to receive assistance from a human support representative.My company recently rebranded, and I renamed my existing Google Workspace primary email address. The underlying Google account remains unchanged, but Calendly continues to associate my paid account with the previous email address.When I attempt to sign in through Google using my updated email, Calendly displays an error stating that no account exists. My original account is still recognized under the previous email address, and I can still receive emails there, but I cannot authenticate through Google Sign-In.Here’s what I’ve done so far:Contacted Calendly Support approximately 48 hours ago (Ticket #4075502). Received an automated response acknowledging that human intervention was required. Followed up requesting escalation to a human support representative. Contacted Calendly’s Billing department separately. Attempted to access this community,
Hello,I am using Calendly Standard together with a WordPress/Elementor website.The booking itself works correctly. A user can choose a time, complete the booking, and Calendly confirms the appointment successfully.For the relevant event type, I have configured:After booking → Redirect to an external sitewith this URL:https://mathematik-lernen.com/termin-bestaetigt/The redirect URL has been saved correctly in Calendly.The target page exists in WordPress and is publicly accessible.However, after a successful booking, Calendly still remains on its own confirmation page and does not redirect to the external URL.This happens both on iPad and Mac/Desktop.Could you please clarify the official recommended solution for this setup?Does external redirect work reliably with an embedded Calendly booking form? Does the redirect need to be configured separately for each event type? Are there any restrictions with WordPress/Elementor embeds? Is there a specific embed method required for redirect-after
Has anyone found a reliable way to trigger an automation when someone submits a Calendly routing form but doesn’t complete the booking? I’d like to follow up with those leads without manually checking which submissions never turned into meetings.
I am having problems with my Calendly account not connecting to my apple calendar. I cannot link to iCloud either as it is asking for an app specific password. This has resulted in clients not being able to book any services with me.
We have a group of about 40 calendars where a round robin event has to grab availability and who’s next to get an intro meeting with a person using our experience. As soon as the person views the monthly calendar, it takes 20-30 seconds to load availability. If they go to the next month, it again takes 20-30 seconds to load the calendar. We’re tied to Outlook calendars and I imagine that is the reason for the extreme slowness. Are there ways to configure Calendly or our integration with Outlook to speed this up?
I have reached out to Calendly customer support for one week. My team of 7 recruiters has not had the Calendly bot attend any TEAMS meeting for since October 2. As there is no bot attending the meeting, we have no AI notetaker either. Why is their support so miserable? I expect a refund as I’m paying several hundred dollars a month for this service.
Hello! I’ve seen two previous questions on this topic, both with links to articles that are no longer there. Is there an updated link or guide for how to do this?
Teamwork makes the dream work! With its many native integrations, Calendly teams up with tons of other softwares and seamlessly integrates into your flow. Three of my favorite integrations for enhancing automation are our Zapier, Stripe, and PayPal integrations. Who can use these features? Our integrations with Zapier, Stripe, and PayPal are available to users on our Standard, Teams, and Enterprise plans, as well as the legacy Professional plan. FYI: The Teams plan is available for both multi-user organizations as well as for individual use. To learn about the features in each plan, feel free to check out our pricing page! ZapierZapier is a productivity tool that lets end users - like you! - integrate thousands of other applications and create automations. There are SO many ways to use Zapier, so I’ll start with a layman's overview of Zapier’s logic and what can be done with it. How it works:When someone schedules or cancels a Calendly event with you, Zapier will trigger an action in
Recommended Feature: Allow administrators or designated team members to reassign a staff member’s upcoming appointments to another team member when the original staff member becomes unexpectedly unavailable. This functionality should support both Round Robin teams and individually managed events within the same Group. Additionally, administrators should have the ability to override a team member’s availability when buffer times, booking date ranges, or other scheduling settings prevent an appointment from being reassigned.Use Case: When a staff member calls out or becomes unavailable at the last minute, we need the ability to quickly reassign their scheduled appointments to another available member of our team without having to cancel and manually recreate each appointment. In these situations, we also need the ability to override the receiving team member’s availability when existing buffer times or booking date ranges prevent Calendly from accurately reflecting their ability to accom
One of my Google Calendars isn’t syncing with just one of my Meeting Types. I have troubleshooting everything I know how to do and that includes everything that the new AI assistant has told me to do. I have asked for a live person to help and nobody has responded. Nothing is working and my clients are double booking on my calendar. Help!
Hey Calendly Community 👋I’m so excited to share that coupon codes are officially available in Calendly!With coupon codes, you can now create and manage flexible discount codes for your Stripe-powered paid events, directly from Calendly. Coupon codes are unique to each event type, and fully customizable. ✨ How to create your first code:Select the event type where you want to offer a discount. In the editor, click More options, then scroll to Payment. Make sure you're connected to Stripe and have a price set.(Need help? Here’s how to connect Stripe and set your price) Click Create coupon code to open the setup window. There, you’ll:Add a unique coupon code (what your clients enter at booking) Include a coupon name (what appears on receipts and invoices) Choose between a percentage or flat-rate discount (Optional) Limit the code to first-time bookings, set usage limits, and add an expiration date Once your code is created and saved, your customers can easily enter the code at checko
Hi Calendly Support,I'm writing about an ongoing issue with my account. Several of my real, returning clients are being blocked when they try to book an appointment. They used my scheduling page without any problem before, and now it fails. What clients see: • The page keeps loading and no available times appear. • After a few minutes it asks them to refresh the session, and the same thing happens again. • Finally they get this message: "This booking cannot be completed. For security reasons, we are not able to finalize this booking from your current session."Error code shared by one of my clients:tid-rb-236ac2a3-a91f-40fe-b157-0d2a33476e63It is happening to several clients, some of them coworkers who may be booking from the same network. They are genuine clients, not spam. This is affecting my business directly, since clients cannot book their appointments. Thank you for your help.Best regards,Sofía Zabala
Hello. I cant change my organizator profile picture… I tried everything. I have my account and have classic profile picture, but event organizator is just empty... Please help...
We have quite a few clients that do not have email addresses due to age or they just do not want to supply us with an email address. In that instant how would we add them to the contact lists?
Hi! I work at a higher ed institution in the advising department. I have a team of 6 advisors that use calendly. There are 5 different events that students can schedule (priority registration, continuing student registration, new student registration, general, and academic probation). The routing page asks the type of appointment, their major, if they are currently enrolled, and if they are a special population. My routing answers are correct and list the correct meeting type I want the students routed to. However, this is not happening correctly due to how the events are listed on the logic page. My question is, is there a way around this so that students are routed based on their answers? For example - when a student selects general meeting, their major, they are currently enrolled, and a special population, it routes them to a Priority Registration Appt instead of a General Meeting appt since the Priority Registration Appt is listed first in the logic. Any help/guidance would be ap
I have emailed numerous times to cancel our plan dating back to october 2025 and have not had a reply from customer service!! How do i talk to an actual person to get a refund and this resolved?
I was invited to join a Calendly team plan for one project using my work email address. I’ve now started a second project with a different organization, and they’ve asked me to create a free Calendly account so I can set up a booking page for interviews.Both projects use different organizations, but I understand that my work email address can only be associated with one Calendly account.My question is: since my existing Calendly account is part of a team plan that is paid for by the first organization, would the first organization be billed for the booking page I create and use for the second project? If not, how do I set up a booking page so that the first organization is not billed for activities of my second project?I want to make sure the second project doesn’t inadvertently create a charge for the organization that pays for my existing team plan. Any clarification would be appreciated!
Legacy plan. Have used this plan and zoom links have been included, I get message now saying i need to interate zoom but when I click it says its not an option with my plan.
A question at community[dot]calendly[dot]com/how-do-i-40/appointments-from-calendly-are-not-adhering-to-my-default-outlook-reminder-notice-2960asks a question similar to mine, but I want Calendly to automatically set appointment reminders to 24 hours, as is the default interval for my Outlook setup. How do I achieve that?
I want to go to my contacts and view a client . Then see ALL future meetings they have booked with me in a future meetings list
Hi there,since today, we received a notification for 5 of our Calendly accounts asking us to check the connection for the existing Salesforce integration for the respective Salesforce org. Unfortunately, we are unable to establish the connection for any of the accounts, and we are receiving an error message indicating that there is a problem. I would appreciate a response, as we’ve not yet received any reply to the support ticket and (as mentioned) 5 accounts are affected. Thanks and regards, Jasmin
I’d like Calendly to not schedule a meeting in days with >x hours of planned events already, regardless of whether those events were scheduled by Calendly or not.
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