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1886 Topics
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Siri15785New Community Member
asked in How Do I...?
Date-specific hours/Date overrides have disappeared from Availability menu in account settings

I went to add a date override today and I could not do it. I tried on my phone and PC, and the option was not there.This is a disaster for me, as I have irregular and frequently changing availability. This is urgently impacting me and for now I have to stop using calendly.What has changed and is there any fix? Or am I simply missing something?I understand that you can add custom days off using the “time off” feature but I need to change my available hours on a weekly basis. Picture from my phone but the same thing happens on my PC. 

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2 days ago
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joshCommunity Member
asked in How Do I...?
Calendly Analytics

Hello! I’m looking to see how I can run reports on how many Calendly clicks I had versus how many people booked an appointment.  Is this possible? What analytics can I pull?  Thank you! Josh 

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David
Community Manager
2 days ago
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Dani16877Community Member
asked in How Do I...?
Please please add a feature that allows the calendar to start on a monday

I can see plenty of requests from UK users asking for a basic feature/setting enabling the week to start on Monday (the first day of the working week.)I want to register my frustration and my request that this please be an option in the settings.Thanks

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David
Community Manager
2 days ago
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PrevinPillayCommunity Member
asked in How Do I...?
Need help to fix calendar/booking issue

I recently signed up to Calendly and integrated 5 different calendars. I’ve set up event types and availability. When I click the booking link for any of my event types, it opens the booking page but automatically shows No Dates Available.  I’ve checked my calendars and there’s no pre-existing bookings or conflicts. The availability settings on my account and events are all correct. The time zones across calendars, Calendly, events is all set to Perth, Australia. There is a 15 minute buffer before and after each event but no limits on number of events. The Invitee can schedule up to 60 days into the future. The calendars appear to be synced properly and they’re all working properly individually. I cannot figure out what is wrong. Please help!

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3 days ago
Kelsi
KelsiCalPal Emeritus
asked in How Do I...?
How can I allow invitees to apply discount codes to the price of my event/s upon booking?

I am offering package deals for my event types and would like to allow my invitees to book multiple dates for a discounted price. How can I do this? 

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3 days ago
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yadadadaCommunity Member
asked in How Do I...?
Link showing wrong available times regardless of timezone

Hi! I tested my Calendly link & it is showing different available times (completely) then I set up. I made sure to set up my timezone correctly, and I am opening the link from the phone with the same timing. Also I set up a few different timings during the day (9-12 and 2-4Pm) which do not project in the link neither, it just shows completely unknown schedule. 

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David
Community Manager
3 days ago
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Carrie88813Community Member
asked in How Do I...?
Correct zoom link?

How do I check that the zoom link that has been set up in my calendly is actually correct? I can’t find a way to open it to check if I need to change it….

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3 days ago
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Warren32534Community Member
asked in How Do I...?
Contacts in workflow

I am trying to create a Custom Workflow that triggers an email to another person outside of my organisation but their email address isn't accepted. Any help will be appreciated.

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3 days ago
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LO44234Community Member
asked in How Do I...?
How do I add a text on the booking form?

Hi,The standard text used for asking the tel number for the SMS is somehow confusing. I have understood that it is not possible possible to edit that text (pain point that should really be fixed some day...)>> Is it possible to just add a text block in the booking, that would allow us to give more information?Exemple:((text block:)) “You have the possiblity to get a reminder prior to our meeting via SMS. To do so, add a tel number here below”.And then, the user would see your standard text asking for the tel number.Thanks!

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David
Community Manager
3 days ago
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Danish41023Community Member
asked in How Do I...?
How Can I Use Calendly to Streamline Booking for Retaining Wall Service Consultations?

Hi Calendly Community,I'm setting up a booking system for my retaining wall service business, Venald and I’m looking to streamline consultation scheduling for potential clients. I'd love to hear your advice on the best practices for using Calendly in this context.Specifically, I’d like to know:How to set up Calendly to allow clients to choose specific types of consultations (e.g., on-site vs. virtual). Any tips for integrating Calendly with my website to provide a seamless booking experience. Ideas for automated reminders and follow-ups to reduce no-shows and improve communication.Thanks so much for your help!

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David
Community Manager
3 days ago
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Anthony65136Community Member
asked in How Do I...?
Calendly Double booking on free version

I have the free version and will not purchase the standard version unless I can resolve the following issue. I have previously only used my Apple calendar to track my schedule. Unfortunately Calendly no longer integrates with iCal, but does with Google Calendar. What I have done is to sync my iCal calendar to my Google  calendar which appears to work seamlessly. Now, in attempting to sync my free version of Calendly to my Google Calendar, I’m encountering the following issues. Utilizing the Integration & apps feature, I selected Google Calendar which took me to the Calendar Sync page. In the “My Calendar Account” section my Google Calendar associated email address is displayed.In the “Check for conflicts” section of the “Configuration” section, I am presented with three selection choices of places to check for conflicts: 1.) Appointments on Facebook for Assistance Insurance Agency, 2.) My Google Calendar associated email address, 3.) Home.When I select only # 2, My Google email add

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David
Community Manager
3 days ago
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Dan16685Community Member
posted in How Do I...?
Send several meeting time options, not my entire calendar

I want to send several meeting time options and not send someone my entire calendar to choose from. How do I do this? 

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David
Community Manager
3 days ago
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IDTCommunity Member
asked in How Do I...?
Email Validation

I saw two different posts about restricting the types of emails (e.g. non Gmail) that can request a booking. Has this feature been implemented? If not, I vote that it be added.

81
David
Community Manager
3 days ago
jillian
Community Manager
jillianCommunity Manager
asked in How Do I...?
Not Getting Email Notifications

I know I’ve got new scheduled events coming in, but I’m not seeing the email notifications I’m expecting. Where are they going? What can I do?

20169
David
Community Manager
3 days ago
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Lorraine31368Community Member
asked in How Do I...?
Scheduling multiple meetings for one fee

A Calendly user asked this question 11 months ago and the admin responded that the feature might be added in the future. I am in the same situation and would appreciate the ability to allow a client to book multiple meetings for one set fee. Have there been any updates?“I am a coach and typically work with clients in 6 session blocks.  It would be super neat, if a client could pay once and then book session by session until the number of sessions they’ve paid for is spent.Or if a client can book and pay for multiple sessions at a time.Is this possible or perhaps a feature coming soon?”Thank you.

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David
Community Manager
3 days ago
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JenikaFICommunity Member
asked in How Do I...?
Calendar syncs to wrong calendar

I created Calendly account with my old email and started using it as the bookings sync calendar.Now I have a new email that I use as my work calendar, but am unable to change the booking sync to it from the old email. The sync is still connected to my old email only. My calendar sync configuration is as follows: Check for conflicts:New emailOld emailOld emailNew email Add to calendar:New emailOld email In the event booking options the host is simply me and no option to choose the email sync.In my profile Im not able to find an option to change my primary email. Help please? :)

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3 days ago
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OliverGCommunity Member
asked in How Do I...?
Icloud calendar sync no longer possible?

Hello there,I would like to sync my iCloud calendar with Calendly so that Calendly knows when I already have appointments scheduled. However, following these steps, I encounter the problem that iCloud sync is not selectable anywhere. Only Google, Outlook, and Exchange calendar sync options are offered. The same issue arises under Integrations & Apps >> Calendars, where no iCloud sync can be found either.Is there another way to do this?ThanksOliver

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6 days ago
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Nathan66273Community Member
asked in How Do I...?
How do I schedule multiple 1:1s with several different customers?

I like the one-off feature where I can override availability when scheduling a one-off meeting. I want to do the same thing but be able to provide the same link (with those times that I have overriden my regular availability by still selecting a time that I am free to meet when my general availability shows that I am not) and allow them to pick first-come first serve from those times.I understand I can change my general availability, but I have a lot of recurring meetings that if needed, customers can pick from a time where I’ve overridden my availability. Nathan

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David
Community Manager
6 days ago
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Scott38784Community Member
asked in How Do I...?
Feature Request: Update availability when rescheduling

When I go to reschedule a meeting. The current time of the meeting is blocked as busy. For example, If I have a 3pm Meeting for 1hr in Calendly, and I need to push the meeting back a half hour, I can’t reschedule to 3:30 because the time is booked by the meeting that I am in the midst of rescheduling.  If I go to reschedule a meeting. The time the meeting is currently at should be marked as open while I’m rescheduling, that would allow me to push the meeting back or forward by a little bit to accommodate participants’ schedules.

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6 days ago
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Hang11346Community Member
asked in How Do I...?
Sync Calendly with outlook but confirmed appts don't show in outlook

Hi. I synced my outlook calendar with Calendly, appts don’t show on my outlook calendar. Why is that ? can somebody help?Thanks,Hang

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7 days ago
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Dave BNew Community Member
posted in How Do I...?
Calendly-Zoom integration lacks ability to auto-enable Zoom Meeting Summary

We've encountered a limitation with the Calendly-Zoom integration that’s impacting our team. The Zoom Meeting Summary feature, which significantly improves our Support team’s operating efficiency, isn't automatically enabled when meetings are scheduled via Calendly, despite being configured as such on the Zoom-end.Zoom Support confirmed that this is due to Calendly not passing the necessary API parameter to auto-start the meeting summary: Upon further checking, for meetings that are scheduled using calendly, they use our API to schedule a meeting for the user. The meeting create request JSON has not passed "auto_start_meeting_summary":"true" so the summary didn’t start automatically.It seems Calendly does not support this scheduling option yet. For this setting to be integrated within the system of Calendly, you may need to contact them (Calendly Support) directly. Calendly Support informed me that altering this behavior is considered a feature request. This functionality would benefit

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7 days ago
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Rachel14556Community Member
asked in How Do I...?
Microsoft Teams not landing in calendar invites

My Microsoft Teams Conference isn’t landing in the calendar, it’s integrated. Please help!!

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David
Community Manager
7 days ago
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Don34033Community Member
asked in How Do I...?
Share one link with multiple invitees for one-on-ones at specific times

I want to allow my 10 clients to book individual feedback meetings with me during a defined set of specific dates -- say all 5 days of the coming week. I want to send out one Calendy link in a group email to all 10 clients and let them choose their times from the slots available.  That does not seem possible in Calendy; as soon as one client uses the link it goes dead for the other 9 clients. The only way to do it is to send separate emails to each of the 10 clients with an separate link to the event in each one. That is very inefficient and time consuming. Surely there must be a way to invite a group of people to each choose their individual meeting times. Can someone help me with that.  I’m fairly new to Calendy and am trying to master the fundamentals. 

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7 days ago
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L82405Community Member
asked in How Do I...?
Change email when linked to M365 and no access to the email account

Hi all, I need to change my registered/login email address. However, I don’t have access to the email account that is linked to M365 to be able to access the email Calendly sends. How do I change it in this situation? Thanks!

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7 days ago
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Zach70746Community Member
asked in How Do I...?
Round Robin - add additional host for specific dates

Hi, we have multiple round robin events for our users, and in some cases we need to add an additional host to that event when others are on vacation. We know the vacation dates well in advance, is there a way to add a new host in only for specific dates? That way we could schedule it out and not have to remember to remove that person from the host option. Thanks!

361
David
Community Manager
7 days ago
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