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2769 Topics
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Jonathan08660Community Member
asked in How Do I...?
Cant access my paid for service.

I have been having issues using Calendly and I simply want to speak with customer support. Does Calendly not provide this service? 

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David
Community Manager
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Rivet400
posted in How Do I...?
Booked individual sessions are blocking out my Group Time sessions

I have created both an Individual and Group session, and have noticed that students are able to join a Group session, but when a student makes an Individual session that corresponds to the Group session time, it blocks out the Group sessiion, preventing other students from joining the particular group. Even though both the Individual and Group sessions for the particular date are now blocked, I still want the Group time for the particular date to remain open, while blocking out the Individual time slot, but do not know how to do this. Thank you Paul

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David
Community Manager
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SpinCityCommunity Member
asked in How Do I...?
Help! I want to set 24/7 availability

Hi,  I am trying to setup the availability of my music studio on calendly. The studio has 24/7 access and i want my clients to see this when they try to book a slot. The calendar only goes up to 7.45pm event thought i have adjusted and set the availability times in the availability tab. I have also set it so that Invitees can schedule indefinitely into the future with at least no set notice.  I am still getting the problem. Any one know how to solve this ? Thanks

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David
Community Manager
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mlauCommunity Member
asked in How Do I...?
How to set max meetings for one event type?

I’d like to restrict a total of X meetings for one event type.I’m running usability testing sessions and want to stop receiving bookings once I have enough participants. From this page it seems that you can do it, but when I go to edit my event, my UI looks different and only allows me to set a daily limit?TIA :)

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Adeline31478Community Member
asked in How Do I...?
tva

Bonjour, après la fin de ma période d’essaie, je m’apprete a prendre l’abonnement annuel le basic ( à120E) mais lors du paiement on me demande la ref de ma TVA mais j’en ai pas vu que je suis en micro entreprise et j’ai peur d’avoir fais l’erreur au debut de l’inscription , puis je modifier ca quelque part pour pouvoir enfin prendre la version payante ? 

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ScottWorld
ScottWorldCommunity Member
posted in How Do I...?
Canceling a Calendly appointment should also cancel the associated Zoom meeting

I have Calendly setup to automatically create & attach Zoom calls to my meetings.But I noticed yesterday that if a Calendly meeting gets canceled through Calendly, Calendly doesn’t automatically delete the Zoom call that was attached to that meeting.Yesterday, one of my customers canceled their Calendly meeting by using Calendly’s cancel link, but their Zoom call was still left behind in my Zoom account. So when I log into Zoom, the Zoom calendar lists an upcoming Zoom call that is no longer happening.This was confusing for me, because I had thought that the event was canceled — which it was.It would be great if Calendly would also cancel the associated Zoom calls if a Calendly event is canceled.Thank you!Scott 

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ScottWorld
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MICHAEL16111Community Member
asked in How Do I...?
Hopefully a simple solution to my problem. Please respond

Hello GroupMy name is Michael and I am new to the calendy platform and have some questions for you who have used this platform for years. I have a very simple business where I have to help onboard people in the evening when I call them back after they set their appointment.I only do this from 6:30 pm to 9:00 pm. 30 minute slots. 5 slots per night. 630pm 7:00pm 730 pm 8:00pm and 8:30pm. Only Three days a week. Tuesday – Wednesday- Thursday.That’s it. That’s the set up. Simple right?Now Questions:Can I just set up the calender on just one week? And be through. Will the calender move the same 3 day info to the next week, automatically?My customers are All going to sign up for their appointments on Mondays ONLY.Tuesday – Wednesday -Thursday are the 3 days I will be calling them back.Can this be done very simply?Would someone in the group be willing to walk me through the process to get this done? Please contact me at Michael Lee.  Thank you for your help

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David
Community Manager
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Rosana15385Community Member
asked in How Do I...?
Integracion de Caledly con Paypal

pague Calendly para recibir pagos pero no me deja completar el proceso porque me solicita dirección y numero de seguro soial de USA, pero no tengo ya que vivo en argentina.

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David
Community Manager
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Cathy36362Community Member
posted in How Do I...?
Scheduling Issues

I am trying to schedule an appointment with my doctor and it says nothing is available until July when it prompted me and said I had availability for the 14th of April so I'm a bit confused

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David
Community Manager
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Kent01446Community Member
asked in How Do I...?
Four meetings are being created instead of one

Twice I have had someone book a meeting with me and Calendly creates four meetings that are all identical. Can anyone help? Support is not available in a timely way. This is a bug which is not listed as a category that I MUST choose.

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David
Community Manager
Lindsay Cope
Employee
Lindsay CopeEmployee
posted in Featured Tips + Tricks
Using Calendly to schedule webinars

Hey Calendly Community! What are your best practices for scheduling webinars with Calendly? I’d love to hear any pro tips and lessons learned 😄(In case you haven’t tried it yet, you can set up a Group event type to allow multiple invitees to sign up for a single event + integrate with Zoom, Google Meet, Microsoft Teams, GoTo Meeting, and Webex!) 

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David
Community Manager
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Karl07608Community Member
asked in How Do I...?
This calendar is currently unavailable.

Hello,I have paid and free Calendly account,  In both account I have issue which is: This calendar is currently unavailable.You are logged in as . This message is only visible to you.It looks like there is an issue with your Exchange Calendar:. Please visit the Calendar Connections page to resolve. I use EWS and Calendly works sometime and not other time. I need your help guys. Thank you

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Kamila81285Community Member
asked in How Do I...?
Buffer Time Not Working Properly Between 30-Minute Sessions

Hi,I'm experiencing an issue with buffer times not being applied correctly between my 30-minute 1:1 sessions.Here’s what I did: I set up a 30-minute event type. I added a 10-minute buffer time after each session in the "Limits and buffers" section. However, Calendly still allows invitees to book sessions back-to-back with no break in between. I’ve double-checked the settings, saved everything, and even tested the booking page — but the buffer time is still being ignored. Could you please help me resolve this issue?Thanks in advance!

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David
Community Manager
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Karen71171Community Member
asked in How Do I...?
discount or prepaid code at checkout

I need to be able to sell packages with people then booking the session without payment. So, applying a discount code. How can I do this? Or an option to not pay for the session? not as a secret clone, but properly

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David
Community Manager
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ExpatsiBrettCommunity Member
posted in How Do I...?
Enabling coupon codes is urgent

I’ve seen people ask about offering coupon codes and this workaround. I feel like this is unfeasible.Coupon codes can have rules about expiration dates, number of uses per person, number of uses overall, etc. They’re also easy to communicate and can work across my Stripe products and be managed in one place.I don’t feel it’s reasonable to make multiple versions of all of my events and try to keep people from only using the links once, etc. I also want to offer different discounts to many segmented groups, and I can’t do that unless I make more dupes, etc.Is there any way to escalate this feature? I think I could sell so many more of my consultations if I could use a coupon code.

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ScottWorld
ScottWorldCommunity Member
asked in How Do I...?
Removing a buffer from an existing meeting

Hello there,I would like to remove a buffer from an existing meeting.However, Calendly is not giving me any options to remove the buffer from existing meetings.This support article on Calendly's website seems to indicate that we are allowed to remove buffers from existing meetings, but it seems like that support article is outdated because it no longer matches what I see when I log into Calendly’s website.Is there any way to remove a buffer from an existing meeting?Because that support article didn’t work for me, I went in and removed the buffers from this particular event type, but Calendly still shows the buffers attached to all of my events that have been scheduled with this event type.Thank you!Scott

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ScottWorld
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Renee25255Community Member
asked in How Do I...?
Calendy confirmation email has the wrong time at the top

i just noticed this today - Calendly email is including a summary of the meeting at the top of the email, but it’s always wrong. It’s wrong with 2 clients, and I tested it with myself and it’s also wrong. The subject shows the correct time of 2:00 pm, the body shows the correct time, but there’s this little box at the top of the email that shows the wrong time of 3:00 and asks if this is correct. I click thumbs down and nothing changes.   

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Tricia13345Community Member
asked in How Do I...?
Setting up for a weekly event

Can someone help me with why my calendar only shows 1 of the 3 days of my event to register for.I have a Summer Series that will be June 2-3 from 1-5 and then on the 4th from 1-6. I have input the dates and they show on my calendar; however, when I click the booking link, it only shows availability to register for the 4th.This summer series will take place every week in June. The first 2 days will be 1-5 and the last day will last until 6:00.

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David
Community Manager
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Betteshanger64183Community Member
asked in How Do I...?
Why calendly cancels meetings?

After our free trial finished, calendly started to cancel appointments on it’s own. Is there a way to fix this, or do I need to pay to fix this?I know for a fact the invitees didn’t cancel meeting, neither did we.

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David
Community Manager
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Adam37088Community Member
asked in How Do I...?
Clients responding to email reminders

I have had several instances when a client responds to a reminder about a virtual meeting, to cancel the meeting, but I don’t receive the message, only to show up to an empty meeting. I understand the email address is a no-reply address, however if they don’t notice (or aren’t tech savvy), they reply all the same. Is there a way to change the reply email address, or some other way to resolve this?

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David
Community Manager
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NicoleMC114Community Member
asked in How Do I...?
Pay what you can option

I saw this asked on some older forums, but is Calendly planning to add a feature that offers a pay-what-you-can option? Right now I have to specify what my clients pay when they book, but I want to offer an open pay scale with a baseline/minimum price. Having to specify the price for each level on the scale requires me to create different events for each pay level, meaning I have to share multiple links. Being able to leave the price open would eliminate a lot of steps for me and my clients. Would also love the ability for clients to pay one price and book multiple dates, so I can offer packages. Thank you

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David
Community Manager
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Merel32263Community Member
asked in How Do I...?
foutmelding

Ik kan de evenement details niet bijwerken ik krijg meteen een foutmelding.Ook niet in de gekopieerde versie. 

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David
Community Manager
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Jay13323Community Member
asked in How Do I...?
Paypal Integration - Card payments

 Many of my clients do not have a Paypal account, and while Paypal does work with debit cards using the Guest Checkout option, this is not obvious to the user when booking with Calendly, because the only option is a button that says “Pay with Paypal”.   The user has to click on it to get to a screen that offers a debit card option.Paypal offers customizable payment buttons.   Some of the options make the debit card option more prominent.   They can also process ApplePay options.   Could these be added to Calendly’s Paypal integration? 

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SoulsearcherCommunity Member
asked in How Do I...?
Print all workflows?

I am pretty sure the answer is not possible but here goes: How do I print our robust workflows including the email and text content for each workflow and the associated logic for each.  

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David
Community Manager
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MSJ80060Community Member
asked in How Do I...?
Can an invitee invite someone else?

When someone schedules a meeting with me, are they able to invite someone else to the meeting too?

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David
Community Manager
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