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3322 Topics
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Kelly82582Community Member
asked in How Do I...?
Calendly cancellations are not synching to Outlook 365 or to Zoom

Calendly appointments are correctly creating an Outlook 365 meeting and a Zoom session, however when a client cancels in Calendly, the cancellation is not showing up on Outlook or Zoom.

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David
Community Manager
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Jimmcc09Community Member
asked in How Do I...?
Wrong language on meeting invite

Am brand new to Calendly and based in UK. Did a test invite to myself to check the system. And it went okay except the invite date and time etc was in Italian, not English. I checked my seetings on the Scheduling page and the language is set for English. So why am I getting an invite in Italian? It reminded me that every Calendly invite I’ve received in the last 2 years from anyone in any country (US, Belgium, Canada) has also come into me in Italian. Is there some problem in Calendly that all (or some) contacts in the UK are getting invits in Italian by default?

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Agenda12636Community Member
asked in How Do I...?
RDV distincts sur évenements distincts non pris en compte

Bonjour,J’ai créé 3 évènements distincts avec des disponibilités distinctes mais parfois identiques et lorsqu’un RDV est positionné sur l’un des évènements, le créneau est supprimé des autres évènements alors qu’il ne devrait pas.Comment faire ? 

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Silvercap03431Community Member
asked in How Do I...?
How to configure one landing page for two users (with joint & individual meetings)

I need help figuring out how to configure our Calendly landing page. I run a financial planning practice with two individuals (myself and a partner).We hold many of our appointments jointly, but we also each have our own individual meetings. We’re on the Professional plan with two seats. Both of us are signed in, and our Outlook calendars are linked.So far, I’ve: Created individual event types for each of us. Created “collective” event types for clients to meet with both of us. Here’s the issue:When clients use the landing page link on our website (accessed from our website, or emailed by our office manager), the page only shows my event types. It does not include my partner’s event types or the collective event types I created.How can I best configure this so we have one landing page where clients can choose: Meeting with me, Meeting with my partner, or Meeting with both of us? Thanks in advance for any advice!

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David
Community Manager
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cristianovCommunity Member
asked in How Do I...?
Can't log into account through Microsoft

My company's domain has changed. Although I still have access to my old email address, Microsoft won't recognize it to let me log into my calendly account. Can't login to ask for support. Can't ask for a password reset since it logs using Microsoft SSO. 

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RickSCommunity Member
asked in How Do I...?
Saving New Availability

Hi,I’m hoping for some help….I’m in Availability and using the calendar to update the times I’m available.  I’m clicking Apply in each calendar box, and then clicking Apply in the Event box - I only have one event.  But, the changes I’m making aren’t saving to what the public sees...they only see a random list of various times.How can I ‘save’ the changes I’m making so that the public sees the correct available times?Thank you,Rick

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Edwin63234Community Member
asked in How Do I...?
Form notifications

Hi - is there a way to get a notification when someone submits through the “rooting form”?

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David
Community Manager
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Quote77242Community Member
asked in How Do I...?
Error "Your meeting request could not be finalized with this host" When people try to book a meeting

Hello,when people try to book a meeting they see this error: Oops, something went wrong.Your meeting request could not be finalized with this host. If you feel you've reached this message in error, please reach out to support with below error code.  Even when I try to preview the booking page here in Calendly and try to schedule a test event I see the same error.Has anyone seen similar problem? Any idea?Will appreciate any help.

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David
Community Manager
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EQ14465Community Member
asked in How Do I...?
Two times coming up for one event.

My event is set for 7pm UK time, it is a 1 host, multiple invitees event. When I go through the link it shows two times where I can book in. 7pm and 12 am the following date.

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David
Community Manager
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AngelEyesCommunity Member
asked in How Do I...?
Contacts-Full Name, Need Separate First and Last

In the contact list, there is no way to filter contacts by last name since the name field is first & last combined.Does Calendly have any plans to update this so we can filter by last name? If the name field was separated by first and last, we could choose to filter by either one.Thanks

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David
Community Manager
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PamelaBBCommunity Member
asked in How Do I...?
Google My Business Featured BOOK Button : When available?

Dear Calendly, I am another Calendly user who has been trying to work around the fact that Calendly is not integrated directly with Google My Business. While I understand that I can add Calendly to my Google My Business account, the lack of direct integration means that the very visible BOOK ONLINE BUTTON is unavailable. I understand from reading other posted questions on this subject that Calendly is considering this problem. I would like to have an update on your timeline for Google My Business integration. If such integration is not scheduled in the shortterm future then I, like many others I assume, will be forced to change to another booking App which has Google My Business Integration .For many sole practitioners whose business traffic works quite extensively through Google and their review system, the lack of a direct visibility BOOK ONLINE BUTTON on our My Business profile page is severly detrimental to our practices. I am a wellbeing coach and many of my clients find me throug

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jillian
Community Manager
jillianCommunity Manager
published in Asked + Answered
Do invitees need to login to book through Calendly?

Scenario / QuestionWhat setting needs to be changed so invitees do not have to sign up or log in? OverviewInvitees do not need to create a Calendly account or log in to book a meeting with you. As long as your invitees have an email address, they can schedule time directly from your booking page—no signup or login required. Step-by-StepShare your Calendly booking link: Copy your event or scheduling page link and send it to your invitees. Invitee opens the link: The invitee clicks the link and is taken to your booking page. Invitee selects a time: They choose an available time slot. Invitee enters details: They provide their name and email address (and any other required information you’ve set up). Invitee confirms the booking: No Calendly account or login is needed—just submit the form to complete the booking. Key Notes & LimitationsInvitees only need an email address to book; no Calendly account is required. If your booking page is asking invitees to log in or sign up, double-chec

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jillian
Community Manager
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Nathan41864Community Member
asked in How Do I...?
URGENT | Promo Codes Addition

Team at Calendly, I have been building up my business for about 3 weeks now planning to release on Monday next week. I had my business model down everything ready to go. My last step was to set up payments which went smooth.  However, a big part of my business model was to have different promo codes for segmented groups. I realized that calendly and integration with either stripe/paypal does not offer this.  Now, I am spiraling. Researching different platforms to use instead of calendly. Is the team able to explore this opportunity? I see many others have brought it up in the past with no action from the team. Thanks,Nathan

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jillian
Community Manager
jillianCommunity Manager
published in Asked + Answered
How does Calendly work?

Scenario / QuestionHow does Calendly work, and what specific features does it offer to streamline scheduling processes for individuals and businesses? OverviewCalendly is a scheduling automation platform that connects to your personal or work calendar. It checks for events marked as "Busy" and prevents invitees from booking over those times. When someone schedules with you, the meeting is automatically added to your connected calendar and appears in your Calendly dashboard. Both you and your invitee receive email confirmations, making it easy to coordinate appointments, meetings, and more. Step-by-Step SolutionConnect your calendar: Sign up for a Calendly account and connect your preferred calendar (Google, Outlook, iCloud, etc.). Set your availability: Define your working hours, breaks, and holidays so Calendly knows when you’re open for meetings. Create event types: Set up templates for different meeting types (one-on-one, group, collective, or round robin). Share your scheduling lin

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jillian
Community Manager
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Ged56783Community Member
asked in How Do I...?
Discount Codes

Many people have been asking for the ability to offer / apply discount codes to paid bookings. It’s always met with positive feedback and something that is going to be implement but there is never a firm commitment to timescale. When will this be available?I know about the work arounds and I’m not interested in the work arounds it’s not practical.If it isn’t soon, with some regret we’re going to have to find another booking and diary management provider. Thanks

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David
Community Manager
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MatiasAOCommunity Member
asked in How Do I...?
can't make the updated availability show in the landing page

I tried to extend my availability for this Saturday in order to include another appointment.I have nothing on that day in the linked Google calendar.It still doesn’t show. Can anyone help me with this please?

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Erika42524Community Member
asked in How Do I...?
Adding new member in Collective event

Hi Team, I noticed that when I add a new member to my team, they are automatically added to all of our existing collective events. Could you advise on how to prevent this or adjust the settings?

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Denis31300Community Member
asked in How Do I...?
Réservation de créneau qui devrait disparaître

Bonjour, je suis thérapeute et je n’arrive pas à configurer mon Calendly. J’aimerais que, lorsqu’un patient réserve un rdv, ce créneau n’apparaisse plus comme disponible pour les visiteurs suivants. Je précise que je ne veux pas lier mon Google agenda, ni n’importe quel autre agenda à Calendly.Merci d’avance pour votre aide. :)

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Jonathan84807Community Member
asked in How Do I...?
Reschedule to another team member

I want to change the Team Member that an appointment has booked with but I can’t. When I reschedule it only takes me to the page to choose a time with that Team Member. 

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David
Community Manager
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Elodie84345Community Member
asked in How Do I...?
Durée événement spécifique

Bonjour,Je souhaite définir une durée d'événement à certaines dates (1 mercredi sur 2), différente de la durée des événements habituels.Par exemple : la durée standard de mes événements est de 90min. 1 mercredi sur 2, je souhaite pouvoir réduire cette durée à 80min. Est-ce possible ?J'ai donc 2 questions :- possible d imposer une durée de 80min ?- possible de définir une durée différente sur certains événements ?Merci !

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David
Community Manager
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slytleCommunity Member
asked in How Do I...?
Sunday to Saturday vs. Monday to Sunday

My coworker and I share our calendars with the same customers at the same time.(They pick a meeting with him and a meeting with me.)His calendar starts on Monday and mine starts on Sunday.This is going to cause customers to pick the wrong day on one of our calendars and we can’t find where to change it. Help?

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Anwar38130Community Member
asked in How Do I...?
I can't cancel, despite sending 3 emails to support.

I have been trying to cancel for 14 days. There is no cancel button in the backend, and when I try to downgrade, I get an error message. I have not received any response from support or anyone else. I would like to cancel my subscription on time and with immediate effect. I find it terrible that Calendy does not provide a simple option and does not respond to my emails.I don't want to take legal action, but if I can't cancel my subscription, I will unfortunately have to take action. Please help me cancel this subscription on time, and not by emailing support@calendly.com because nothing happens there, no response, no confirmation, nothing. Thanks in advance,Anwar 

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David
Community Manager
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Trang00314Community Member
asked in How Do I...?
Am I able to customize the closing page after the link reaches its max respondents?

After the max respondents of a link has been reached, I would like to add a custom message referring them to another link where they can be considered for future scheduling. Is this possible? If not, is there a similar workaround? Thanks.

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Sam02023Community Member
asked in How Do I...?
Can't change event link

cant change link. it says 30min but i want link to say 15min...or even omit the duration from link?

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David
Community Manager
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SR BlindsCommunity Member
posted in How Do I...?
Embedding Calendly Widget

Hello everyone,I’m  owner of SR Blinds a website showcasing our custom window coverings (not an e-commerce store). in UK. We’d like visitors to book free in-home measuring appointments via Calendly directly on our site.Specifically, I’m looking for: A simple way to embed the Calendly scheduling widget on a static website. Tips for customizing the booking form to capture room dimensions and customer address. Any code snippets, embed options, or best practices would be really helpful. Thanks!

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David
Community Manager
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