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Scenario / QuestionHow do I control the specific start times that appear on my Calendly booking page using Start time increments? OverviewYou can control how often start times appear on your booking page by adjusting Start time increments in each event type. The default is every 30 minutes, but you can change it anytime in Booking page options to match your scheduling goals. Start time increments are independent of event duration and buffers. They affect only how start times display, not how long meetings last or how buffers are applied. Step-by-StepOpen the event type: From your home page, select the event type you want to edit. Open Booking page options: Select More options at the bottom of the editor, then select Booking page options. Set the increment: Choose your desired Start time increments (for example, every 10, 15, 30, 45, or 60 minutes). Save your changes: Select Save changes and preview your live booking page to confirm the start times look right. Key Notes & Limitation

Hi AllI run a financial coaching business and currently send clients one booking link for financial coaching sessions. The issue I’m facing is that my own availability is limited, and I’m now bringing on another coach.What I’d like to do is keep using the same central event link as its already integrated with B2B Client marketing materials, but have it display availability from multiple coaches’ calendars. That way, if I’m not available, clients can still see open times with another coach — without needing to use separate links.Is this possible in Calendly? Can two or more coaches share the same booking link so clients can choose from whichever coach has availability?

Dear Gentlemen,Good day!I hope everything is well with you.I would like to ask your kind assistance on how to fix the error I encountered while linking my Thank You landing page.Please help me on how to automatically link the Thank You landing page once the client booked a meeting on Calendly.Please kindly look at the attached screenshots of the steps I performed on Calendly. I performed in Calendly all the steps in accordance to the guide provided by the Systeme support team. I am looking forward for your kind and fast assistance.Have a good day.Thank you,Max     

Scenario / QuestionHow can I share one Calendly link with multiple invitees so each person can book a 1:1 at specific dates and times?OverviewYou can share a single 1:1 event link with many people and let each person pick a unique slot. Do not use a One-off Meeting, because that creates a single-use link that expires after the first booking. Create a standard 1:1 event type, set Date-specific hours for only the dates/times you want, make the event Secret if needed, and share that link with your invitees. Each booked time is removed to prevent double booking.Step-by-StepCreate a reusable 1:1 event: From the Scheduling page, create a new one-on-one event type (not a One-off Meeting). This gives you a persistent link you can share with multiple invitees. Limit who can access it: Open the event's settings and make it Secret if you don't want it visible on your public booking page; only people with the link can access it. Offer only specific dates/times: In the event's Availability settings

Scenario / QuestionWhy do my Calendly confirmations, reminders, or calendar invitations show the "wrong" time, and how can I fix time zone issues for myself or my invitees?OverviewCalendly shows availability and sends confirmations in the time zone that was visible on the booking page at the time of scheduling. If the invitee saw 1:00pm PST when booking, their confirmation will reference that booking page time zone and display the correct local equivalent for them (for example, 4:00pm EST). Calendar invitations, however, are controlled by the recipient's calendar app and can default to UTC if their time zone can't be detected. Switching to Email Confirmations avoids those calendar-app issues.Step-by-StepConfirm what the invitee saw on the booking page: Ask the invitee to check the time zone displayed at the bottom/top of the scheduling page when they booked. That is the source of truth for confirmations and reminders. Check if the host locked the time zone: Open the event type, select

Scenario / QuestionI'd like to be able to override my Outlook calendar's availability. For example, sometimes I block time off for a client until they or I get around to adding it on Calendly, so that time will look busy but I know it's not. I used to use Acuity and it did let you do this. Is there a way to override "Busy" events in Calendly? OverviewYou can overlap events using the Free/busy rules within the event settings. Helping you open up more time in your calendar. You can use it to book over meetings in your calendar, or any of your Calendly events Step-by-StepGo to your Scheduling page. Choose the event type you want to update. Scroll down and select More options. Expand the Free/busy rules section. Click + Add meeting exception. In the dropdown, choose: Includes – to match part of an event title. Matches exactly – to match the full event title. Type the event title in the search bar. Press Enter. Click Save changes. Key Notes & LimitationsIn order to override events, yo

I would love for there to be an option that basically flips the current date/time selection process and have the ability to “Find next date with availability at X:XX time”. Sometimes people have limited time slots (lunch breaks, after school pick ups, etc) and they want to see when the next available appointment slot for a specific time would be - it would avoid having to click through many dates to find a particular time slot.

I would love to see two meeting page additions to help streamline communications. I work in education and my students are...teenagers and are not very adept at email use (yet). I would love to see a first addition of “Resend Meeting Invite/Details” button added. Kids/parents lose or cannot find the confirmation email so it would be great to be able to ad hoc send that instead of waiting for automations to run. Secondly - I would love a request to rebook button that is a middle ground of the two button options currently available. Currently I can either reschedule for them (me picking the times) or cancel completely (they don’t get prompted to rebook). This 3rd option would cancel an upcoming meeting but instead of outright cancelling - it would immediately ask them to pick a new time in the email or notice.  

I have always used my outlook add-in extension to send booking links to individuals.  Recently the updated meeting types are not showing in the drop down.   If i open Calendly on the desktop, i see the correct meetings, but the outlook extension showing previously deleted and not the full list.

I am directed to use the chat to ask a support question but the chat does not show.Is there also an emailoption or a form I can use?/// I can book an appointment on myy calendar on one of the offers buit someone else cannot and got the error code:tid-cc454179-cc49-4de9-be69-c330450defa2 

We are a mobile service business.  We’d like to use a map routing system to plan our route for the following day for efficiency.  Is it possible for someone to reserve the date and not a time?  We would let them know the day before what time we will be there based on where they are on our route. 

This has been requested numerous times before but doesn’t seem like it’s been acted upon yet. so rehashing this.  Would love the ability to have more flexible repeating availability in our calendars: eg. repeats every X months, weeks, days.  Many of us have bi-weekly or other variable repeating availability and this would really streamline things. Having only weekly repeating and date-specific settings is extremely limiting and not what one would expect from a powerful calendar scheduling tool.

Calendly appointments are correctly creating an Outlook 365 meeting and a Zoom session, however when a client cancels in Calendly, the cancellation is not showing up on Outlook or Zoom.

Am brand new to Calendly and based in UK. Did a test invite to myself to check the system. And it went okay except the invite date and time etc was in Italian, not English. I checked my seetings on the Scheduling page and the language is set for English. So why am I getting an invite in Italian? It reminded me that every Calendly invite I’ve received in the last 2 years from anyone in any country (US, Belgium, Canada) has also come into me in Italian. Is there some problem in Calendly that all (or some) contacts in the UK are getting invits in Italian by default?

Bonjour,J’ai créé 3 évènements distincts avec des disponibilités distinctes mais parfois identiques et lorsqu’un RDV est positionné sur l’un des évènements, le créneau est supprimé des autres évènements alors qu’il ne devrait pas.Comment faire ? 

I need help figuring out how to configure our Calendly landing page. I run a financial planning practice with two individuals (myself and a partner).We hold many of our appointments jointly, but we also each have our own individual meetings. We’re on the Professional plan with two seats. Both of us are signed in, and our Outlook calendars are linked.So far, I’ve: Created individual event types for each of us. Created “collective” event types for clients to meet with both of us. Here’s the issue:When clients use the landing page link on our website (accessed from our website, or emailed by our office manager), the page only shows my event types. It does not include my partner’s event types or the collective event types I created.How can I best configure this so we have one landing page where clients can choose: Meeting with me, Meeting with my partner, or Meeting with both of us? Thanks in advance for any advice!

My company's domain has changed. Although I still have access to my old email address, Microsoft won't recognize it to let me log into my calendly account. Can't login to ask for support. Can't ask for a password reset since it logs using Microsoft SSO. 

Hi,I’m hoping for some help….I’m in Availability and using the calendar to update the times I’m available.  I’m clicking Apply in each calendar box, and then clicking Apply in the Event box - I only have one event.  But, the changes I’m making aren’t saving to what the public sees...they only see a random list of various times.How can I ‘save’ the changes I’m making so that the public sees the correct available times?Thank you,Rick

Hi - is there a way to get a notification when someone submits through the “rooting form”?

My event is set for 7pm UK time, it is a 1 host, multiple invitees event. When I go through the link it shows two times where I can book in. 7pm and 12 am the following date.

In the contact list, there is no way to filter contacts by last name since the name field is first & last combined.Does Calendly have any plans to update this so we can filter by last name? If the name field was separated by first and last, we could choose to filter by either one.Thanks

Scenario / QuestionWhat setting needs to be changed so invitees do not have to sign up or log in? OverviewInvitees do not need to create a Calendly account or log in to book a meeting with you. As long as your invitees have an email address, they can schedule time directly from your booking page—no signup or login required. Step-by-StepShare your Calendly booking link: Copy your event or scheduling page link and send it to your invitees. Invitee opens the link: The invitee clicks the link and is taken to your booking page. Invitee selects a time: They choose an available time slot. Invitee enters details: They provide their name and email address (and any other required information you’ve set up). Invitee confirms the booking: No Calendly account or login is needed—just submit the form to complete the booking. Key Notes & LimitationsInvitees only need an email address to book; no Calendly account is required. If your booking page is asking invitees to log in or sign up, double-chec

Team at Calendly, I have been building up my business for about 3 weeks now planning to release on Monday next week. I had my business model down everything ready to go. My last step was to set up payments which went smooth.  However, a big part of my business model was to have different promo codes for segmented groups. I realized that calendly and integration with either stripe/paypal does not offer this.  Now, I am spiraling. Researching different platforms to use instead of calendly. Is the team able to explore this opportunity? I see many others have brought it up in the past with no action from the team. Thanks,Nathan

Scenario / QuestionHow does Calendly work, and what specific features does it offer to streamline scheduling processes for individuals and businesses? OverviewCalendly is a scheduling automation platform that connects to your personal or work calendar. It checks for events marked as "Busy" and prevents invitees from booking over those times. When someone schedules with you, the meeting is automatically added to your connected calendar and appears in your Calendly dashboard. Both you and your invitee receive email confirmations, making it easy to coordinate appointments, meetings, and more. Step-by-Step SolutionConnect your calendar: Sign up for a Calendly account and connect your preferred calendar (Google, Outlook, iCloud, etc.). Set your availability: Define your working hours, breaks, and holidays so Calendly knows when you’re open for meetings. Create event types: Set up templates for different meeting types (one-on-one, group, collective, or round robin). Share your scheduling lin

Many people have been asking for the ability to offer / apply discount codes to paid bookings. It’s always met with positive feedback and something that is going to be implement but there is never a firm commitment to timescale. When will this be available?I know about the work arounds and I’m not interested in the work arounds it’s not practical.If it isn’t soon, with some regret we’re going to have to find another booking and diary management provider. Thanks