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1887 Topics
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Lori06084Community Member
asked in How Do I...?
All of my available hours are not showing up

 I have morning hours set up for Friday but only the afternoon slot is showing.

352
Sean Marlin
Community Manager
1 month ago
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Kent68483Community Member
asked in How Do I...?
Change scheduled meeting description, including attendees in description

The current edit details function for a scheduled meeting does not appear to allow editing of the meeting description itself, which includes the attendees. Occasional errors are made when 3rd parties are scheduling meetings on one's calendar that require correction. Is there any way to edit this description for a scheduled meeting? I can find no means of doing so on any of the menus for existing scheduled meetings. Please advise

111
Sean Marlin
Community Manager
1 month ago
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Laetitia18282New Community Member
asked in How Do I...?
activation événement formule gratuite

Bonjour, je n'arrive pas à activer mes évènements, je suis en formule gratuite, ne peut on pas en activer ne serait ce qu'un seul en formule gratuite ?Merci de votre réponse Cordialement Laetitia 

251
Sean Marlin
Community Manager
1 month ago
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Owen55487Community Member
asked in How Do I...?
Make it possible to start week on MONDAY

I can see plenty pf requests dating 9+ months from UK users asking for a basic feature/setting enabling the week to start on Monday (the first day of the week.) Why has this not been implemented? Is Calendly even working on this?

131
Sean Marlin
Community Manager
1 month ago
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Jay88576New Community Member
asked in How Do I...?
Company is changing names

We are changing our name, which means that all of our users will have new email addresses and new calendars to sync with.   What is the best way of handling this?

111
jillian
Community Manager
1 month ago
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Susie02534Community Member
asked in How Do I...?
Calendly link on mobile

Hi, I have added a Calendly link to my linktree on Instagram and when I follow the link, it brings up the calendar first and the description of the call only comes after the call has been booked.Is there a way to have this the other way?? I would prefer a potential client to be able to read the description before they consider booking.I hope this makes sense!Thanks

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1 month ago
Sam S
Employee
Sam SEmployee
published in How Do I...?
Adding Additional Guests to Booked Meetings

Cheerio CalPals!I’ve come across a frequently asked question in my support conversations recently that inspired me to make a little how-to on a workaround I recommend on the regular that answers the question– How can I add additional meeting attendees to existing booked one-on-one meetings?  While yes, adding your guests directly to the calendar event in your external calendar is a perfectly good solution to loop additional guests to your meetings, there are a couple of drawbacks to this method:Guests added in this way will not be included in any Calendly reminders or Workflows. They are kicked from the meeting if it happens to be rescheduled. This isn’t ideal, so I wanted to drop a super helpful workaround I’ve found for this that allows you to add guests to one-on-one meetings within the Calendly loop. Problem: At this time, Calendly does not offer a function to “Add Guests” to an existing booked meeting directly from the Meetings page.  Solution: Using the “Reschedule” function, you

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1 month ago
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Lacy60861New Community Member
asked in How Do I...?
Event Type not fully deleting

I recently switched from three event types to two event types, each with a different schedule. I successfully deleted the third Event Type from the main page (by clicking the setting button in the Event Type window, then clicking “delete”.) However, when I go to the side bar/drop down menu to the Availability tab, in the section where it says “Apply to these event types” - all three original event types are still there, including the deleted event type. If I make any changes from the Availability tab, it messes up all event type availability. 

186
jillian
Community Manager
1 month ago
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PTE11053New Community Member
asked in How Do I...?
Rechedule Limit

Is there a way to give a time limit for when someone can reschedule the meeting? It would be very helpful to be able to set a limit to not to change the date/time within 24-hours.Thank you!

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jillian
Community Manager
1 month ago
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Steven14765Community Member
asked in How Do I...?
Two businesses, one owner

I have seen versions of my question here, but they’re always ‘locked for comments’ - which pretty much defeats the purpose of having a community board in the first place. But...I spent an hour chatting with Calendly support and am now further away from understanding if this tool can solve my situation or not...so getting an answer here is my last hope before I just give up on Calendly altogether. I have one business, I just started another. They are not at all related, they use different logos, names, emails, etc. But I want my life to exist on one calendar… So customers would see two businesses, logos, names, emails….but it would end up falling into my same Calendly (and rules to prevent conflicts, which is the entire point and business model of Calendly). I have been told Calendly can, and can’t, do this. I have read responses here that says Calendly can, and can’t, do this.  I thought it was a simple request, clearly it is not. But even if it’s not simple, I still have NO idea if Ca

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1 month ago
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FlaviaCrisCommunity Member
asked in How Do I...?
I did not receive the confirmation

I received an invitation for a phone screen and booked a time through the recruiter’s Calendly. I remember seeing the slot on my calendar last night, but amidst a lot of tasks, I didn’t notice that I hadn’t received a confirmation email.This morning, the appointment disappeared from my calendar, and I couldn’t find the confirmation email anywhere. I emailed the recruiter to confirm  (but I haven’t received a reply yet). It feels a bit odd, and I wonder if it’s possible the host canceled the meeting and hadn’t pre-configured the confirmation emails?I’m starting to feel anxious because this is such a great opportunity 😔

291
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1 month ago
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David77324New Community Member
asked in How Do I...?
Discount code

Hi pretty new here and i see this was asked before but not many answersI want to offer a discount code on an event but there seems no way to do this. any ideas..do i just create a second event with different price. 

212
Sean Marlin
Community Manager
1 month ago
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Jessica18875Community Member
asked in How Do I...?
Availabilty updates after booking appointment with another Calendly user

When I book an appointment on another person’s Calendly, why doesn’t that time become unavailable on my own Calendly? Is there a better way to update my Calendaly to reflect that I will not be available when I’ve booked an appointment with someone else who also uses Calendly?

123
Sean Marlin
Community Manager
1 month ago
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Ben63582New Community Member
asked in How Do I...?
Why are Daily Limits preventing multiple attendees?

I am probably in the beta, and my event types that had been set to multiple attendees, and had a daily limit of 1/day gave this message any time someone tried to join an existing meeting, such as the second registrant for a particular event.  I had to disable all my daily limits to make these events functional again. This is a major problem for my Calendly usage, and am hoping it will be rapidly fixed. I Frequently use Calendly to schedule up to 5 people into a single event, and I need to be able to limit the number of each event type per day.

201
Sean Marlin
Community Manager
1 month ago
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Tammy25024Community Member
asked in How Do I...?
Plug-in prevents computer from going to sleep - any workarounds?

I just chatted with Calendly support and they confirmed that the Calendly plugin can prevent a computer from turning its screen off screen or going to sleep if the sync setting is set to Realtime.I did not have this issue on my old computer, but since I upgraded to a new one it has been happening. The old one had Win 10, while the new one has Win 11. The workaround so far is to change the sync setting from “Realtime” to something longer than the Windows power setting.Has anyone found a solution for this? Are there additional/advanced settings for the plugin that can be adjusted?Thanks.

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Sean Marlin
Community Manager
1 month ago
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JoshKarajCommunity Member
asked in How Do I...?
Google Calendar Showing Random Numbers As "Organizer"

Whenever a guest schedules a call though calendly, they receive a calendar invite confirming the same.However, in that calendar invite, the organizer (me) shows up as some random string of numbers instead of my email address. (check screenshot attached, the red marked thing is what I am talking about - ideally it should up as my email address)This looks incredibly spammy and is causing me to lose meetings.Can someone help me fix this? 

101
Sean Marlin
Community Manager
1 month ago
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SueVKNew Community Member
asked in How Do I...?
How do I get my account reinstated when it's been shut off in error?

I discovered today that my account was deactivated due to non payment (which I was unaware of).  I am trying to provide payment now and reinstate my plan and need immediate help. But I can’t access help because I no longer have a paid plan.I receive hundreds of emails from Calendly in a month (see attached screenshot) and when I checked my Invoice receipts it looked like everything was fine (see attached screenshot). The notice about my bill not being paid did not come from Calendly Billing (as it should) or I would have seen these notices and fixed the payment issue.I urgently need my account turned back on and I can’t seem to get help. What should I do? 

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1 month ago
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Jaycee15331New Community Member
asked in How Do I...?
Multi Day Group Event

Hello! I am looking to create a group event for a training I am hosting. The training is a two day training. When people purchase the training through calendy is there a way to ensure they get the calendar invite and additional information for both days of the training? For example: Clients would get reminder emails for the first course day. The following course day is the following week. Is there a way to ensure clients are getting the reminder emails before eat second class or would they need to register for the second day separately? 

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jillian
Community Manager
1 month ago
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Nickie03412New Community Member
asked in How Do I...?
Confused about time zone problem

I am super confused about a time zone issue I am experiencing. I have read various posts on here but they haven’t helped.I’ll try to outline things simply. I have checked the settings in my availability schedule in Calendly, and in the settings for each event and the time zone is correct - UK Ireland/Lisbon time. And my clients see my availability correctly. When they book a meeting with me it goes into my Outlook calendar at the correct time. But the email that I receive when they make the booking, entitled ‘New Event’, always has the Event/Date time in Eastern Time - US and Canada. I have checked my Outlook settings and the time zone is correct for the UK.This is really confusing. How can I rectify this? I have read that it might be due to the client’s/invitees calendar settings, but it happens every time any client makes a booking. Currently all of my clients are on UK time although it’s likely some might be abroad in due course.

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jillian
Community Manager
1 month ago
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Jeremy05421New Community Member
asked in How Do I...?
Set up a meeting link - invitee can choose with who to book meeting with from the meeting

I want to set up a 1 on 1 meeting type for my company. The lead clicks on the calendly meeting link for the company and they can select which user to book a 1 on 1 meeting with. I want to set up a series of meeting types for the company and then under that select the users. Assists in sending on the links to be at company level instead of at user level.  ThanksJeremy

171
jillian
Community Manager
1 month ago
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Gamze26857New Community Member
asked in How Do I...?
Add text confirmation page

Hi, I want to add information to the confirmation page (see screenshot). How do I do I do that?   

71
jillian
Community Manager
1 month ago
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Tarun04807New Community Member
asked in How Do I...?
Cannot pay by credit card

HiI am trying to upgrade my plan to a paid plan. However when I enter my CC details and hit submit, I get an error saying incorrect Zip code. There is no where to edit or add a zip code. What am I meant todo??  Thanks!

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1 month ago
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MembershipCommunity Member
asked in How Do I...?
Issues with the wrong page linked/opening when invitees attempt to schedule with the club

When people try to set up an meeting on club Calendly page, it opens into a different url. How do we rectify this?

102
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1 month ago
Nicole46444
Nicole46444New Community Member
asked in How Do I...?
Multiple location options on my collaborative event (Invitee chooses)

Two of our people meet with invitees at a time, and the invitee has the choice of in person (at our office) or via Zoom.  We want the invitee to make the choice at the time of booking.  Seems like the location choice option is only available for one-on-one meetings.  Thanks in advance for the help.  

112
Nicole46444
1 month ago
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Nelle52375Community Member
asked in How Do I...?
Set availability to every other week

Hi, I need to be able to create availability every other week, and without having to put in individual dates and times, I can’t see a way to do it. In Google Calendar, I’m able to create a custom recurring event based on ‘every 2 weeks’ with the 2 being customisable. Is there any chance this may happen? I just don’t see myself using Calendly if I can’t do this simply- I’ll probably find a workaround in Google. 

81
Sean Marlin
Community Manager
1 month ago
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