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This topic has been raised a number of times and over multiple years, and always “That’d be great, we’ll take that to the development team”…. Nice lip service, but does your development team listen to the customer? Being able to put events into groups is a critical feature for many of us. For instance, in just my case, I live in Hawaii, but I have clients on every major island. I use calendly to help my clients book trainings and meetings. Right now, I can only use the service for booking on the same island that I live on, because I can’t account for the buffer time of flying to another island because it would drastically mean I have to include the same ‘buffer’ time to go to a client down the street as I would to go to a client that’s an hour flight away (plus the time to be at the airport before my flight, rent my car, and drive to the client). But if I could send a link that shows all meetings and training options to clients on Maui (25 minute flight), Hilo (hour flight), or he
Hello dear Calendly community,I have a technical question regarding Calendly in connection with Google Calendar and would really appreciate your input.Situation:I booked a coaching package with a service provider. Several appointments were postponed or canceled multiple times. For April 10, 2026 at 10:00 AM (UK time) in my time it is 11:00 AM (Germany, in my screenshot i had english and german language), I had a confirmed appointment via Calendly.On April 9, I asked for confirmation to make sure the session would take place. The provider then told me that I had canceled the appointment. As proof, I received a screenshot from their Google Calendar, which only showed the status “canceled,” but no related email or change details.The issue:I did not cancel or reschedule the appointment (I genuinely cannot recall doing so)I did not receive any cancellation email from CalendlyFor all other changes (including my own tests with a Calendly free account), I always receive a notificationIn my tes
There are situations where we’d like the option to turn off confirmation emails. For example, when an appointment needs to be reassigned from one host to another, we currently have to cancel the original booking and create a new one. This results in multiple emails being sent to the client. Our previous scheduling platform allowed us to transfer an appointment between hosts and gave us the option to sen-or suppress-confirmation email. This made for a much smoother client experience, as they would only receive the initial confirmation.
How can I syn calendly to none google company email so I can see it in outlook calendar
Hey there CalPals! Something I find myself mentioning all the time in my support interactions is how robust a tool Calendly can be when you have a good understanding of how it all works. With that in mind, I thought it was about time that I write up some articles on different features and settings in every Calendly account, from the free plan to Enterprise. Unofficially, I’m calling these my Calendly 101 articles. We’re going to start off with a fun and fun-ctional setting you’ll find in every Calendly event type, start time increments. What are Start Time Increments?Ever wondered why your live booking page displays times in 30 min increments or intervals when you first create a new event type? That would be the default “Start time increments” settings at work. You might also find yourself asking:Why isn’t my booking page showing the right times to book? Why don’t the available times on my booking page match the availability blocks I set for my event type?Start time increments are the
We’re putting together a small team of Calendly users to get an early look at an upcoming feature and share feedback before it goes live.As part of this early access group, you may be invited to:try the feature early answer short surveys join occasional live sessions or 1:1 interviewsInterested? Take this short survey to see if you’re eligible.👉 Fill out our survey
Je ne peux plus transmettre de courriel è partir de Calendly. J’obtiens un message d’erreur. J’utilise Outlook via Microsoft Office 365 mais cela fonctionne en navigation priviée.Quelqu’un a une idée de la cause?Mon problème survient avec Chrome et EdgeOffice 365 est à jour et j’ai effacé les caches.
Peut on bloquer des petits malins qui s'amusent à réserver des créneaux +++++
Hi everyone,we downgraded our Calendly account to the free plan before the next billing date, so the paid subscription should have been canceled.Despite this, we were still charged.This is obviously not correct, and we’re now trying to figure out how to resolve this and get our money back.Has anyone experienced this before?What exactly did you do to successfully get a refund?Is there a specific way to contact support or escalate this issue?Any advice or experience would be really appreciated.Thanks in advance.
Hi everyone,I’m having an issue with the Calendly Inline Embed on my website. I set a custom background color using the options from the Calendly documentation, and originally all the text including the date picker text displayed in white, exactly as expected.However, this week something changed without me updating anything. Now the date picker text (and some other text elements) suddenly appear in a dark navy blue color, which makes them almost unreadable against my background. The embed settings haven’t changed on my side, so I’m wondering if something was updated on Calendly’s end.I’m attaching a screenshot so you can see what I mean.Has anyone else experienced this recently? Is this a known issue or is there a workaround to force the text color back to white?Thanks in advance for any help or insights.
When I try and change the available hours on one event schedule, it is changing the other events’ schedules to match that new one. I am selecting the option at the bottom of only change the one event (the default seems to be 1+), but it still is changing the others.
Hello allI work on my Calendly layout on my MacBook Air and have the Calendly app on my iPad and iPhone. I use a Google Calendar link on the platform. I use Google Chrome on MacBook Air.Over the last month the weekly hours on my iPad and iPhone have not matched with those on my MacBook Air. Equally the override dates on my MacBook Air do not feature on the iPad and iPhone and I am unable to insert overrides on either of the apps. Over the last couple of days I have had client appointments cancelled on Calendly and have had to reinstate them separately with the clients.I have tried removing the Google Calendar to see if that makes any difference but I still have the same working hours/override issues on the iPad and iPhone. I have yet to see if this has made any difference to client bookings.Help!
Is anyone else having this problem. When I signed up for Calendly. I added my outlook calendar so I received the notification. I never made any changes since I started my subscription, but as of this week, I am not receiving notification in my email or on my calendar. What am I paying for?!?!?!?!?!?
I had to retrieve a call transcript from April 8th (it’s 21st as I write this). I could not find the call in the Calendly recaps section, so I found the email summary that was sent and used the link back to the recap page. The link from that email drives to a page that loads indefinitely. The call is no longer listed in my recap history, it’s simply inaccessible and all I have is the email with the summary. Other calls from that same day are still there. I’m extremely concerned there’s more calls that may have disappeared I’m simply unaware of, and I’m wondering if Calendly is reliable enough anymore. Losing 1 call is 1 too many. Has this happened to anyone, and does anyone know a way to get that call back so I can access the transcript and video?
Can I change the Poll vote by asking if Mon, Tue, Wed, Thur, or Fri will be best to have meeting instead of selecting the dates of the meeting?
I have an in person interview scheduled but just found out the person needs to have the interview via zoom or Google meet. How do I change this so that they get a link to the Google meeting and that time slot doesn't get double booked?
I’m trying to add my calendar link to my website but it’s not working
Hi, We have a Calendly-powered form, and the number of responses is lower than the number of completed events (minus the cancelled ones). How could that happen? And what is the best metric to report on Calendly performance? Thanks
Hi everyone,I’m experiencing an issue with group events in Calendly and would really appreciate some guidance.I’ve set up a group event (15 spots) for a class. When an invitee books, they receive the standard confirmation email with the “Cancel” link.The problem is:👉 When an invitee clicks the cancellation link from their confirmation email, instead of cancelling only their individual booking, it appears to cancel the entire event.👉 As a result, all other attendees receive an email saying the event has been cancelled, which is obviously not the intended behaviour.This is especially problematic for group classes where multiple participants are booked into the same session.What I’m trying to achieve:Each invitee should only be able to cancel their own spot The event itself should remain active for the rest of the participantsQuestions:Is this expected behaviour for group events in Calendly? Is there a setting that prevents invitees from cancelling the entire event? Is there a recommend
Bonjour,savez-vous s’il est possible de modifier l’adresse e-mail de confirmation de rdv que mes clients reçoivent ?Le mail est envoyé depuis l’adresse mail exchange (qui est une adresse personnelle partagée avec mon conjoint) et non depuis l’adresse e-mail avec laquelle j’ai créé mon compte Calendly (adresse professionnelle).Merci pour votre réponse.
Under More Options - every time I add a comment under “description” describing the calendar meeting… and I view the page after I save it. The formatting is not correct. The sentences are cut off and not aligned. I’ve tried uninstalling the app and reinstalling and it is still not formatting correctly. Words are cut off (one or two ending letters in a word) are placed on next line.
Change Log: April 1, 2026 Notetaker recaps can sync to Salesforce and HubSpot (limited release)*Note: Notetaker is in limited release and not available to all users. Areas: Notetaker, Integrations, CRMWhat changed: Notetaker settings now include options to send recap details to Salesforce and HubSpot, so teams can attach summaries, action items, and related meeting details to CRM records. (Calendly.com)Why it matters: This makes it easier to keep customer records up to date and share meeting follow-up details without copying notes by hand. (Calendly.com)Action: In Notetaker settings, turn on the CRM sync you want and complete any required connection steps.Learn more:https://help.calendly.com/hc/en-us/articles/29309464894103-How-to-send-recaps-to-your-CRM-and-other-apps https://help.calendly.com/hc/en-us/sections/27894584755351-Notetaker Meetings page filters updated for canceled meetings and buffersAreas: Meetings, Filters, SchedulingWhat changed: The Meetings page filter behavior was
Hello,I am experiencing an issue accessing my Calendly account.Originally, my account was linked to a Gmail address: [removed by moderator] I have since upgraded this email to Google Workspace, and my address is now [removed by moderator] Since this change, I am no longer able to access my Calendly account, and it seems like it cannot be found when I try to log in.I would like to recover access to my existing account or have it migrated to my new email address.Please let me know what information you need from me to proceed.Thank you in advance for your help.
I do not have a paid subscription and I use this once a year...i created the link but now it is not allowing people to click through….why is this happening??
Hello, the app isn’t letting me save my notifications preferences
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