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  • 7,296 Replies
3036 Topics
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CloéCommunity Member
asked in How Do I...?
Problème synchronisation google agenda

Bonjour,Mes rdv sur Google agenda n’apparaissent pas sur calendly malgré l’intégration de cet agenda. Je suis en mode “occupé”, et il y a bien des heures précises. Quand je teste et que je prends un rdv sur calendly, cela apparait bien sur google agenda.Pourquoi dans l’autre sens cela ne fonctionne pas ?Merci!Cloé

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Mark08502Community Member
asked in How Do I...?
Delay available meeting dates

How do I stop people booking too soon. For example if I do not want people to be able to book a meeting within 3 days of the current date to give me time to prepare.

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Kay80481Community Member
asked in How Do I...?
Work email prepopulates

When I enter the link and open Calendly to book in a student for a call- it prepopulates with my work email rather than being blank.     I am not sure why or where to look to fix this.  

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David
Community Manager
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Ines75325Community Member
asked in How Do I...?
terminabgleich funktioniert nicht

Hallo, bei mir werden die belegten Termine vom google kalender nicht in calendly übernommen, obwohl die Termine als beschäftigt markiert sind und die beiden Konten miteinander verbunden wurden. Hier kommt es zu freigegebenen terminen , welche aber belegt sind. Bitte um Hilfe

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David
Community Manager
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RIGBi76555Community Member
asked in How Do I...?
Pending Meetings

I can’t seem to find the pending meeting tab these days.  Any ideas as to where it went?  

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David
Community Manager
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Gerald12311Community Member
asked in How Do I...?
Adding the event, notification and email of the event.

I noticed that sometimes I just get a push notification and an email that says to add the event to my calendar. But I really need calendly to add the actual event to the calendar it’s associated with vs me having to click a button from an email to add the event to my google calendar.  How can I resolve this?

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David
Community Manager
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jarnowCommunity Member
asked in How Do I...?
Change organization admin

How can I contact support to change our organization admin? The chatbot ticketing system does not seem to work (no ticket found after creation). Chatbot itself is useless with this.I’m on a free plan and in need to evaluate the app for our use. Current admin is not working for the org nor is reachable by us.

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David
Community Manager
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Philippa84428Community Member
asked in How Do I...?
Cant set One off event on a particular date and time

Hi there Community,I am trying to schedule a one off event at a specific time and no matter what I try it just isn’t happening. I’ve customised the date and time in the creation of the event (July 1) and look fine there but when I tested the link no availability is showing up! Also, I need the time to be a set time of 7pm but Calendly isn’t allowing that which could be very confusing for clients. But then, if they can’t see the date the book who would they choose a time!Going out of my mind. Wasted almost 2 hours on this. Can anyone help?

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David
Community Manager
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Jeff11838Community Member
asked in How Do I...?
Need chat to agent and cannot sync my outlook calendar. It keeps saying there is a problem syncing your outlook calendar - HELP

I have a paid subscription and cannot speak to a live agent.My live.com outlook calendar is not syncing with calendly.Customer support is ineffective, chatbot says I need a paid subscription when I’m logged in.  I’m a loop of ineffective communication and support@calendly.com is not helping me and does not have an escalation process to help a paid subscriber in chat or phone.  

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David
Community Manager
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JeffnewearthCommunity Member
asked in How Do I...?
How do I set an event for booking the last week of the month?

I have several events and I manipulate the availability to ensure that I can manage my time. It works well. I would like to have one event set so that they can only book that one fr the last week of the month. How can I do that for the one event type?

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DonTLACommunity Member
asked in How Do I...?
Cannot Log In. Home Page Not Showing Up.

I am unable to log into my account. The home page does not even come up. This has been happening since last week. I have no VPN running.  

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Samantha30014Community Member
asked in How Do I...?
RECURRING MEETINGS!!!!

Hello. For the love of god, PLEASE create the ability to have recurring meetings booked in Calendly. And please do not respond with a “workaround.” While that is all well and good, I do not pay a premium for Calendly to then have to add yet another third-party app in order to create a function that Calendly should AUTOMATICALLY HAVE. Virtually every other scheduling service offers this functionality. Honestly, I am just baffled as to why it isn’t a thing yet. I have seen posts from years ago asking for the same thing. I understand this takes a lot of time and manpower, but it has been YEARS! What on earth could the holdup be?!?! I truly love Calendly and want to continue on as a customer - it seamlessly works for me and my business except for this one feature - but it’s been too long asking for the same thing. Calendly, can you GIVE US AN UPDATE????? PLEASE!!!! Just at least say you’re working on it. Because if you’re not even TRYNG then I am not waiting any longer. Would love some inf

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David
Community Manager
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Dina33111Community Member
asked in How Do I...?
Didn't receive answers from booking page

Recently, someone set up a meeting on my Calendly. I got the reminder but didn’t see the answers to the questions that are part of the booking page.  Essentially, I’m flying blind.  Where can I find the answers to those booking questions. Thx.

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ECHO76666Community Member
asked in How Do I...?
New Duration Option

The new duration option is a great start!  I do have a couple thoughts:Why is it limited to four options?  I’d love to offer ½ hour options from 1-4 hours, but that would require 7 slots… I’m worried that people will easily overlook the current placement of the option and sign up for the default setting when they really wanted more time.  Could it be a right-hand selection before or after people select their start time? Or maybe just the option to select an end time?Thanks for the work - really appreciate the added functionality!

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David
Community Manager
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Walter ChenCommunity Member
asked in How Do I...?
Reschedule with Full Availability not possible for appointments booked with “Customize Once and Share”

Issue: as titled. Appointments booked with “Customize Once and Share” cannot be rescheduled by user and always shows “That start time has been filled” or other types of errors. How to replicate:Create a link for ANY event with the Customize Once and Share feature. Book an appointment using that link. On the mobile app, find that appointment and select “Manage” and “Reschedule Meeting” Choose “Full Availability” Select ANY day, ANY time slot, it won’t allow the reschedule to be completed. this problem has been present for several months and it’s extremely inconvenience and frustrating. Other users have reported the same problem and Calendly team closed the discussion without providing solutions. See below for another thread posted in April, which is now closed.Here’s a screenshot of the reschedule error   

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David
Community Manager
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ECSECommunity Member
asked in How Do I...?
Release only the first appointment

Would love if Calendly could only allow people to book the first available free slot (we use it to manage appointment bookings for school enrolment and we want to encourage people to come sooner rather than later).

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trailblossomCommunity Member
asked in How Do I...?
Your message wasn't delivered because the recipient's email provider rejected it.

I am running Office 365 as a small business and trying to use my email address. Everything worked great with gmail and not with Microsoft. I have googled and tried everything people have recommended and nothing works. I disconnected the integration with Microsoft. Cleared cache and cookies, added it back in. I have added DNS records. Does anyone have suggestions?  Diagnostic information for administrators:Generating server: BYAPR03MB3702.namprd03.prod.outlook.com[destination email address]Remote server returned '550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP. For more information please go to  AS(7230) [SA6PR03MB8009.namprd03.prod.outlook.com 2025-06-01T14:31:37.935Z 08DDA0A0B1F4655C]'Original message headers:Received: from BYAPR03MB3702.namprd03.prod.outlook.com ([fe80::2e09:7d67:8a46:c0a5]) by BYAPR03MB3702.namprd03.prod.outlook.com ([fe80::2e09:7d67:8a46:c0a5%7]) with mapi id 15.20.8769.035; Sun, 1 Jun 2025 14:31:38 +0000MIME-Version: 1.0Content-Ty

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David
Community Manager
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lukei4655Community Member
asked in How Do I...?
Valid Address Field

As I continue to work with younger and younger clients I’m running into the problem that they don’t know how to format addresses properly, so when it ports into my calendar I don’t always have valid location information to properly plan travel to the location that they are selecting for our meeting. Is there a way to constrain requested locations to only valid physical locations?

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Bernie57815Community Member
asked in How Do I...?
Set the availability for each location in a single event

I am a college professor and use Calendly for students to schedule office hours. I have three locations: Zoom, Phone, and my office. The issue is that I am available to meet in my office during a subset of the available hours. Using a second event for my office is confusing, how would a student know which event to use? 

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Joe44562Community Member
asked in How Do I...?
Cross referencing two calendars for different time slots

We are real estate agents and are looking to improve our booking process for booking video appointments with our videographer. The videographer needs a 2 hour slot to shoot a video. The agent only needs to be there for 30 minutes. We need to be able to present the seller with availability where the agent has any 30 minute window within an available 2 hour window of the videographer. All calendars are on google calendar. Is it possible with Calendly??

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David
Community Manager
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trailblossomCommunity Member
asked in How Do I...?
Can't send calendar invites out with Microsoft Teams Integration

I am getting the following. I’ve tried the advice I could find online.Diagnostic information for administrators:Generating server: BYAPR03MB3702.namprd03.prod.outlook.comRemote server returned '550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653 AS(7230) [MN2PR03MB5360.namprd03.prod.outlook.com 2025-05-27T20:43:30.684Z 08DD9D0339B00781]'

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Mike64526Community Member
asked in How Do I...?
Trying to transfer an account, but user accidently made an account already

I created a Calendly account for a client. Unfortunately, they accidently created another free account. Now Calendly won’t let me transfer the account to this client because their email already exists in the system. How do we go about removing his new account account and give him access to the account that I created for him? Thank you!

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Nathan HallCommunity Member
asked in How Do I...?
Calendly keeps booking when I have days marked as "Busy."

I keep getting people signing up when I have a day or multiple days marked as “Busy.”  For example, I mark a Friday to Saturday All-Day appointment, change the availability to “Busy,” and I’ve still gotten some appointments booking during that day.Is that a bug?  Is there another setting I have to check?Thank you!

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Jane_Barn_BridalCommunity Member
asked in How Do I...?
Invitee form - Answer type of Date and Time

We’re a Bridal Boutique specialising in wedding dresses, and we’ve set up an Event called Appointment to allow brides-to-be to book a personal, one-to-one 2-hour fitting session in our boutique. To help us plan effectively, we’d like to know the date and time of each client’s wedding when they book their appointment. This gives us a clear idea of how much time we have to help them choose and receive their perfect dress.Since it can take several months from ordering a gown to final delivery, understanding the wedding timeline is essential. We want to avoid setting false expectations around dress delivery, so collecting at least the wedding date—ideally also the time—is very important at the time of booking.In the Event Invitee Form, the current available Answer Types are: One Line Multiple Lines Radio Buttons Checkboxes Dropdown Phone Number We’ve tried using the One Line field to ask for the wedding date and time, but this allows for a wide range of free-text responses, which

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David
Community Manager
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TimotiusCommunity Member
asked in How Do I...?
Didn't get email after rescheduling

Help, i didn’t get any email from Calendly after rescheduling

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David
Community Manager
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