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Mairead32004Community Member

asked in How Do I...?

How to create a secret event?

I have a standard account with Calendly. I wish to create a package booking and my inderstaning is that I need to make part of the package sercet. However I dont have that option when I click on the cog symbol. Can you please help? Thank you in advance.

Philip73784Community Member

asked in How Do I...?

Impossible to reach customer service via chat

Hi there,It is impossible to reach customer service via the chat option.It basically says “waiting for an agent” for hours.All I want to do is download a proper invoice and the one that is listed in my account doesn’t have my name on it but Calendly’s (!!!).Is there an email address for billing that anyone has?Thanks.

Catherine84165Community Member

asked in How Do I...?

Advanced customisation of email notifications

I’m currently looking at the email notifications we send to our customers when they book an appointment with us via Calendly. We want to take these to the next level by adding things like call-to-action buttons and bespoke headers and footers with our branding however I can’t seem to find out if this is even possible, let alone how to do it. has anyone achieved this before and if so do you have any advice on where to get started?

Martin18136Community Member

asked in How Do I...?

Meetings not being added to diary of user, or attendee

I’ve been using Calendly for some time, and in the last 24 hours noticed that when meetings are arranged, and accepted, they don’t transfer into either my diary (user/account holder) or the attendee’s diary. Essentially everyone accepts, but the meeting doesn’t appear in anyone’s diary.I haven’t changed any settings - so does anyone have any idea what to do?

Ditch60205Community Member

asked in How Do I...?

Integrating Calendly with Multiple Team Members' Calendars for Improved Scheduling Efficiency

I'm currently trying to integrate Calendly into our workflow at a small business and am hoping to optimize our scheduling process with multiple team members involved. Here are a few questions I have: Multiple Calendar Integration: How do you efficiently integrate Calendly with multiple team members' calendars without causing conflicts or overbookings? Are there best practices for ensuring that all calendars sync correctly? Group Events: We often need to schedule meetings involving more than one team member. Does Calendly handle group events well? If so, what are some tips for setting this up seamlessly? Time Zone Handling: Our team is spread across different time zones. What are the best strategies to manage this in Calendly to avoid scheduling errors? Customization Options: How customizable is the Calendly interface? Can we add custom fields or branding that reflects our company's image? Automation Features: Are there any advanced automation features in Calendly that you find

Ted MastersCommunity Member

asked in How Do I...?

Setting up my calendar?

Hi Cimmunity,Is there a support phone number for Calendly? If yes, can someone provide it to me?

slooffmasterCommunity Member

asked in How Do I...?

Feedback on latest Chrome extension version

Recently the Chrome extension was updated which changed the UI. Because I’m not very happy with the changes I’d like to share my thoughts here.the “sidebar” doesn’t work well when you have more than three meeting templates. Clicking on the “Share Availability” button the dropdown disappears behind the container: Also note that the icons are cut off at the bottom. Not So nice… When I’m done copying the meeting link I now have to click on the X in the top right-hand corner to hide the “sidebar”. With the previous implementation this wasn’t necessary because it closed a soon as I clicked elsewhere. All in all changes that do not improve the UX, to the contrary. Or maybe others are happy with these changes?

PhxPeaceCommunity Member

asked in How Do I...?

Meeting Poll Reserved Times No Longer Displaying on my Outlook Calendar

HELP! I’ve sent out meeting poll invites and went back in to Calendly to delete meeting spots held for the next morning when no one responded. Since I did this ALL reserved meeting times have disappeared from my Outlook calendar and I’m afraid someone will now be able to overbook and steal the time slot(s) reserved for my very important meeting.

B.72731Community Member

asked in How Do I...?

Calendly for spa business

Hi, we are thinking about using Calendly for the website of our spa business. I have played around with the free version a little bit and so far I like it. We have two slightly different usecases for it, but we only want to use the inline embed functionality (on a wordpress site). Here are the use cases:On each service landing page, we would like to embed the calendar (i.e. the event type landing page, or whatever it’s called). We also have a dedicated booking page which basically has again all services listed plus the booking calendar for all of them.We would be fine to just embed all event types as single items for both cases (as I’m not so sure whether the actual booking landing page is really helping us in terms of UX etc.). Now the questions:We have various service providers with various availabilities providing our services. The customers should be free to either see just all availabilities for an individual services (i.e. availability of all personnel providing this service)

zohaibCommunity Member

asked in How Do I...?

Change Order on Event page

In my schedule, I want to display the invite details form first. After filling out the form, I want to show the calendar. Is there a way to do that? I just want to change the order of things on the Calendly event page.

Joe05662Community Member

asked in How Do I...?

Get Calendly to Recognize banners

Hello, I have a banner in my ical for when im on vacation. I have it on a calendar set to sync with calendly but calendly still shows that time as being available. How can I get calendly to recognixe banners and remove the availability?

TSHYCommunity Member

asked in How Do I...?

Booking two types of meetings on the same day

We have two meeting types setup - one is a group meeting type and the other is a one-to-one.We are wanting people to be able to book into the group meeting as well as the on-to-one on the same day/time but whenever someone is booked into the group, it blocks out the ability to book into the one-to-one.Is there a workaround for this?

Joshua48804Community Member

asked in How Do I...?

Microsoft Teams integration: default to "online meeting"?

Hi- my calendly is working fine- but when I open a meeting it has scheduled in teams- I have to go into the event in Teams calendar and choose “online meeting” myself- which then has to update to the other participants. Is there a way to just have this choice made before they schedule with me- so they are not getting multiple emails?

dasbanqCommunity Member

asked in How Do I...?

Tiktok ads x Calendly

How can we connect the tiktok pixel with calendly to be able to track events? Specially if its web embed.

FMA60146Community Member

asked in How Do I...?

Is there a way to create a daily summary report?

We use Calendly for appointments made by external users and use our Outlook calendar to see events. It would be helpful to send a list of events including the person’s name and company to our front desk person who greets the visitors when they arrive. Is there anyway to do this?Thanks!

TALENTLOTSEN42608Community Member

asked in How Do I...?

How to show scheduled round robins in the scheduled meetings dashboard?

Dear Community, seems scheduled round robins are not displayed in the scheduled meetings overview, see attached screenshot. Can anyone help? Best Regards from Hamburg Michael

Dirk31787Community Member

asked in How Do I...?

One event with different durations to chose from

I am looking for an event type with selection e.g. 15 min., 30 min,. 45 min. and 60 min and after the selection the customer sees in the calendar where I have time for it

GateCityBikeCoopCommunity Member

asked in How Do I...?

How to print scheduled events?

I would like to print the scheduled events page. I am using this for a bike shop schedule and I don’t want bike grease all over my electronics, thus I need paper. I’ve tried using the browser Print from Chrome, Safari, Edge, Duck Duck Go, but the results are all bad.Thanks.

GateCityBikeCoopCommunity Member

asked in How Do I...?

How to export selected event columns

From the Scheduled Events page, I can Export a CSV. Unfortunately, it includes many columns I do not want to see. I can hide them in my spreadsheet program, but this is very inconvenient as I do this operation frequently, having to hide unwanted columns every time. How can I avoid all the unwanted data, for example all the UTM columns? Thanks.

pascaletherienCommunity Member

asked in How Do I...?

Email Confirmation cannot be edited

Hello! We want to customize our confirmation email and for some reason it’s not working. I hope someone in the community can help! Here’s a loom video for reference:

Viktoriia PetrovaCommunity Member

asked in How Do I...?

Phone Number (question) filled by correct Belgium number shows error

Phone Number (question) filled by correct Belgium number shows error: No valid phone number. Please check country and format (Keine gültige Telefonnummer. Bitte überprüfen Sie Land und Format) What could be an issue?

Bob26488Community Member

posted in How Do I...?

Billing issues

I was just billed today for calendly yearly renewal. I am retiring soon and did not plan on renewing. How can I get a credit and delete the account?

MLDSandlerCommunity Member

asked in How Do I...?

Why doesn't Calendly use my existing Zoom settings?

I have carefully made certain settings in Zoom my standard, one of which is NO WAITING ROOM. Always passcode. however, every Zoom created by Calendly has Waiting Room turned on. Why aren’t my existing standards being applied and how how do I fix it please?Thank you

Savannah06740Community Member

asked in How Do I...?

Can I see which user scheduled an event on behalf of another user in Salesforce?

Hello! We use the Salesforce integration, and our team wants to track how many events are scheduled by our sales assistants on behalf of other sales reps. Is it possible for me to access that information through the integration? Ideally, I’d like for the Event record in SF to show the sales rep who hosted the event as the “Assigned To”/owner (which seems to be the default in the flow template), while being able to map the name of the assistant who actually scheduled the event to a custom field on the record. I see the “Event Primary Publisher” name and email fields on the CalendlyAction object, but it seems like that will always represent the host, whose calendar the assistant scheduled the event on, rather than the assistant’s information. Is there a field I’m overlooking on the CalendlyAction object? I’m open to creative workarounds too!

Joanne78878Community Member

asked in How Do I...?

instagram book now button

Why doesn’t calendly partner with Instagram so we can use their Book Now button? I’m thinking of going elsewhere since all other major calendar services are listed and not insta!

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