How Do I...?

Hi everyone, I upgraded to the Standard account on my iPhone, and I can see the subscription showing correctly under my Apple subscriptions. However, the upgrade isn’t reflecting in the app or on the website — both still show me on the previous plan. I’ve tried refreshing, logging out, and logging back in on both, but no luck so far. Has anyone else run into this or know what I might be missing? Thanks in advance for any help!

Bonjour, Une personne réserve l' ensemble de mes créneaux disponibles abusivement avec des noms et adresse mail factice  afin de saturer mon agenda et créer la confusion dans celui-ci.Certainement un concurrent mal intentionné. Avez-vous le mail du support technique Calendly afin de savoir si nous pouvons récupérer l' adresse IP de cette personne ?En vous remerciant par avance pour votre aide. Bien cordialement Rémy

I want to administer Calendly accounts for employees who will never be logging into Calendly and should never get any emails from Calendly. How do I do this? In particular, can I create accounts for these employees without specifying their email addresses?

How to change event type

Anyone else having an issue where the cancel meeting simply does’t cancel the meeting? The links are in the meetings, if I click the link it takes me to the page. I select canel event and the page looks like it refreshes but nothing happens, the meeting isn’t canceled.

When I try to purchase a seat the site fail with“A problem happened during the upgrade.There was an error while calculating your payment.Please make sure that your Billing address is up to date in the "Billing information" section on the billing page.” When I try to update billing info (It all looks right) I get an invalid request error “Invalid request. Please check your input.”

I would like to be able to add different holidays as “unavailable” within the holidays section than what is currently offered.  The ability to manually add them at a firm-wide level is ideal, but if that is not possible, perhaps the community can come up with a list of other regularly-used holidays that aren’t necessarily federally recognized.  I’m based in the USA, so for example, Good Friday, Passover, Eif al-Fitr and Eid al-Adha, and the day before Thanksgiving (or the week!).  We don’t currently have a calendar solution (Outlook) that allows us to easily push company holidays to everyone (and not just as a shareable calendar, but to actually put it on everyone’s calendar as time off) in order to keep appointments from being booked over those dates.  

I’ve tried repeatedly to turn off notetaker.  I have the following issues:One - it shows up twice.Two - I don’t have it turned on but it starts anyway, which is a HUGE problem when other managers invite me into a meeting in Outlook.Three - I totally deleted my account and created a new one, being sure NOT to do anything with notetaker, and it still starts.Four - I can’t prevent it from starting, and it just pops up and remains on even if I leave a meeting. How can I actually, completely turn off Notetaker or do I just need to find another product? 

I have tried different browser, going onto my phone with my data and not on the Wifi and I cannot access the support chat. I urgently need help with a billing issue. How can it be so impossible to just get hold of an actual human being???? 

I spend half an hour scheduling my kids online language classes on calendly every month. They take class with the same teacher three times a week. I wish there was a way to select all the dates/times at once instead of having to do each lesson individually and re-enter all the same info over and over. It’s tedious and time consuming. Makes me hate this program. Is there a way to do this? 

Bei mir ist bei jedem Ereignistyp das Limit auf 2 gesetzt und ich kann das auch nicht ändern. Bitte um Hilfe und einen Leitfaden, wie ich diese generelle Limitierung entfernen kann. Vielen Dank im Voraus

Bonjour,Comment pouvons-nous annuler un rendez-vous passé svp ?Merci par avance

I need to create an event with specific criteria, but I'm having trouble figuring it out.Two people from my team are attending a trade show.We want to give attendees at the show the option to schedule a meeting with our team. That's where it gets complicated. My team wants to decide which of the two will host the meeting. They want to be notified of booked meetings so they can then decide which of the two will handle the meeting. The one who declines the meeting wants the time slot to become available again in the bookings.This isn’t a group event, because that would make the second person’s calendar unavailable.It could be a round-robin event, but I want to be able to choose arbitrarily who will have the meeting. Is that possible? And does that make the second person available again?I need help, please 😅Thank youHéloïse

I would like to get analytic information for all the time I’ve had an account with calendly i.e. more  than 365 days.  Is it possible?

Mime-Version: 1.0Content-Type: text/html; charset=UTF-8Content-Transfer-Encoding: 7bitowner-type: Userowner-uuid: CDHAFCR44RZYV43Brecipient-type: Inviteerecipient-uuid: 4c8a9dd0-60a7-4311-87a8-35739ab7aed8user-uuid: CDHAFCR44RZYV43Borganization-uuid: FBACDCQZ7R62QSTLorganization-stage: paidevent-uuid: b1848b01-a02f-4790-9e40-fba69bc5b1d0

Hi,When a client is rescheduling their appointment in Calendly, it is not canceling the original appointment. It is only adding the new appointment. I am currently using the Outlook 365 Calendar integration from the Calendly side. Do I also need to install the plugin on the Outlook side?

Dear Calendly team, Is there any update regarding the integration of the Bancontact payment method via Stripe? This issue has been raised in multiple topics and was supposed to be followed up, but unfortunately, after many months of waiting, there has still been no change.When can we expect this? I hope to receive an answer soon.

Sometimes my invitees get meeting cancellation mails without me or anyone from my side initiating the cancellation. This happens on the day of the scheduled meeting. Why does it happen? How can it be stopped?

Hi there. I saw this had posted a while ago. I am new to Calendly and I feel like I have tried all of the troubleshooting steps. I have “Indefinitely into the future” selected but I still cannot see anything 3 months or over. Is there a limit on the free account? Thanks for any assistance. 

Following the calendly cancel URL within a meeting created by calendly in Chrome / Google Calender the user is directed to a page https://calendly.com/cancellationsEntering a cancelation reason and selecting “cancel event”, the page clears and the same page is displayed again, the event is not cancelled, there are no cancellation notifications. This is not a Google Calendar thing as the fault happens on a Calendly page.Tested across 3 different accounts and it is consistent.  

I would like to request again that Calendly adds an option for users to choose whether the calendar week starts on Monday or Sunday.As a UK user, I find it frustrating that in 2026 the backend calendar still shows the US-style Sunday-start week, even though the client-facing booking view appears to start on Monday. That inconsistency makes managing bookings and availability more confusing than it should be. I have changed the wrong availability more than once because I naturally read the calendar as starting on Monday, only to realise afterwards that I had marked myself unavailable on the wrong date.I actually raised this feature request myself a year or two ago, so it is disappointing that nothing seems to have happened since. I also know other users have asked for the same thing, so this is clearly not a new or isolated request. Calendly is otherwise an excellent service, which is exactly why this issue stands out so much. A setting like this feels like a basic local

Hi,I want to create a invite-link in Calendly that each person can use three times. So each person is a unique individual who can book three appointments, but I want the same link to be shared with multiple people.  Is that possible?Gr Helga

I have a huge problem: my calendar is making all time slots available, regardless of whether they are already blocked in the connected calendars or have already been booked. Within a very short time, dozens of double bookings have occurred, and I have now had to take the calendar offline.According to the chat, a support ticket is supposedly being created, but that is not working. No ticket is actually being created or displayed, so I am not receiving any support.What am I supposed to do?

Hola! Necesito contactar con alguien que me pueda ayudar a gestionar la planificación de horario en los quirófanos de un hospital entre los trabajadores y cirujanos.

If I have a managed workflow attached to a managed event, but I want to drop off the text reminder for cancelation and replace that with a custom text reminder for cancelation for one user, is that possible? And if so, do I just delete the attached managed workflow and add a new text reminder?