How Do I...?

I manage a group of individuals who are assigned to a series of ‘managed events’.  We’ve recently made the shift from zoom to M365 Teams, and all individuals have integrated this app. From each managed event, I have removed zoom, and added M365 Teams to the location (see image 1).  However, this doesn’t seem to be reflected in the booking system (see image 2). How do I fix this fast so we don’t disrupt users.  

Here's a polished, professional, and clearer version of your message. I kept your original intent and frustration but made it more concise, structured, and easier to read—perfect for posting in a forum, Calendly community, Reddit, or reaching out to support:Hi everyone,I'm hoping someone can point me in the right direction—I've been struggling to find a clean solution for this in Calendly.I run a firm and rely heavily on Calendly + Zoom for large zoom meetings. Many of these meetings involve multiple participants , but the core issue is handling no-shows efficiently.What I'm trying to achieve:When someone books a time slot via Calendly... If they don't show up for the Zoom call... Automatically send them a rescheduling workflow/email with a link to book a new time—without me having to manually check attendance and mark each person as a no-show one by one.In 2026, with Calendly's scale and feature

Hello,I would like to request a refund for one extra seat that was recently charged on our plan.The team member assigned to this seat has left the company, and the payment for the plan was made just recently. Since the seat is no longer needed and was not used, we kindly ask if a refund can be issued.Please let us know if you need any additional information to process this request.Thank you in advance for your help.Best regards,

I am writing to inquire about a potential solution or integration feature for Calendly.Currently, when I book interviews through JazzHR, the Google Calendar invite includes the Job Profile links and IDs in the description, which makes it very convenient to access candidate information. However, when booking through Calendly, only the candidate's name is displayed in the calendar invite.Is it possible to pull these same links (Job Profile/Candidate Profile) into Calendly meetings so they are visible in my Google Calendar once a booking is confirmed?

Bonjour. Je viens de m’inscrire sur Calendly et j’ai deux problèmes :1/ le mail de notification que je reçois m’indique un horaire sur mon fuseau horaire, mais le mail de confirmation que reçois mon client lui indique un autre fuseau horaire et il peut donc y avoir confusion sur l’horaire réel.2/ lorsque je souhaite effectuer une modification dans mon calendrier et que je coche “ne pas envoyer de mise à jour au client”, cela lui adresse tout de même un mail. Que faire pour m’assurer que les changements effectués ne figurent que sur mon agenda personnel?Merci pour votre aide 

Hello, please help as a new user. Here is the scenario. Many thanks in advance  Trade show upcoming in April 5 staff public facing page where a visitor can request a meeting The meeting time choice  has options for one or more staff member staff members can be reduced by department (i.e. sales brings option for two staff. location can be our booth or another location by manual entry attendees names to include job title or department (sales, technical, marketing) booking checks users 365 calendar (company uses 365)

Boa tarde!  Fiz um formulario de pré-qualificação no Team, o qual o cliente se for qualificado agenda reuniao, se não for recebe outro link; porem ao cadastrar ao pedir o numero do telefone não me dera a opção da baneira verde do brasil com prefixo 055 ; so fixou a bandeira dos estados unidos e nem depois de salvar tudo da opação de editar o pre-fixo do brasil ; porem o cliente ao digitar 055 muda; mas muitas pessoas nem sabem disso ou seja preciso corrigir ; me ajudem por gentileza ?

hello, I have updated my zoom with a new passcode, and when the calendly pulls the information it is putting the old outdated passcode...how do I update the location setting in the email ? or can I manually add the info I want and remove integration from zoom? what is the best thing to do? I just want the correct passcode to go in the email and zoom is all updated and set up correctly but calendly is not providing the right info.  thank you! 

Hi, My name is Soumitra Dutta, an Oxford-based entrepreneur & photographer. I’m trying to set up my availability in Calendly, but I’m not entirely sure about the best way to configure it so that it works smoothly with my schedule.RegardsSoumitra Dutta 

We’re using Google Meet integration via Calendly.Can Calendly ever generate different Google Meet links for the host and invitee for the same event?And are there any known issues where the Meet link shown in Calendly differs from the one sent in calendar invites or emails?

It seems there’s a glitch with one of my events. My event was scheduled for March 10, but as of today, March 13, some attendees received SMS notifications. When I checked Calendly, the event shows as “rescheduled” to March 13, which has already passed.We don’t understand what caused this, and this was the first time it happened. Could you kindly help us investigate and resolve this issue?

Hello there.I’ve just created my account. I’ve set up my 15-minute calendar, but when I copy the link to send to someone, it's calendly.com/………/30min. How can this be fixed? Thanks

I have set my meeting duration to 1 hour, but my calendar shows them in 30-minute increments. Why?

What is the email address I need to send a ticket request to get help in setting up my calendar connection?

In the old format, we used to be able to go into our calendar settings and set it up for however long you want to allow people to schedule an appointment with you.  30 days, 6 weeks, 60 days, Etcetera.  I cannot find how to do that in this new formatting.  Any help would be most appreciated.

I have used Zoom for our collective meetings with great success, but several clients want to use Microsoft Teams. I have a professional Calendly account and Microsoft 365. Every time I try to integrate Teams, I get a message saying I need to ask the admin for permission. I have admin rights on 365 and calendly. Please help me figure out what I need to do. I have contacted Microsoft and they told me to ask Calendly.  

Hi Calendly team 👋I was wondering if it is possible for different Calendly event types to appear in different colors in Google Calendar?Right now all events seem to show up with the same color. If this isn't currently possible, it would be a really cool and very useful feature to have in the future.Thanks!

I’ve been using the text notifications but noticed that some leads were coming through without an added phone number.  The phone number field used to be required to book a call, now it is not. Is there any way to make this required? My show up rates have gone down significantly because of this change..

I’m wanting to set up one meeting type, with different durations, but when I go to the payment options, there’s only space to put in one payment amount. Surely if you charge for your time, like myself, you need an option to vary the price depending on the meeting duration?Is this an option that can be implemented?

No idea where to post this- but my company are really in need of a waitlist option thats native to calendly instead of having to sign up/use another paid platform to integrate. Crucial update request- can we please get a increase in the questions you can have on an event form? Even going up to 12 would be super ideal.

Hi,I’m wondering which plan to subscribe to. If I need 2 different types of “event”, like one for a discovery call and one for a full appointment, can I use the free plan, or do I need to get the 1st level pay plan? thanks! 

Bonjour,Je suis auto entrepreneur en France, je n'ai donc pas de N° de TVA puisque je ne la facture pas.Le numéro est demandé pour m'abonner. Si je laisse le champ libre, impossible de valider le plan payant...Quelle est la solution? (Apparemment je ne suis pas le seul à avoir ce problème)

Calendly shows a successful connection with my specified Outlook Calendar, but is not syncing correctly. My Calendly shows all days available but that isn't reflecting my actual Outlook calendar availability. So, they do not appear to be “talking”. Any suggestions? This is not a paid subscription. 

If I want to change an appointment past or future to another day / time, it seems I can only choose from open times.  Why can’t I change to what actually happened?  Am I missing something?

 I’ve seen this discussed in other threads - like this one: and am curious if there is a timeline for this being resolved. As the previous poster noted, this is a bad user experience for customers.  What is happening in my case: A user books with an event type link and the meeting is booked correctly based on availability and working hours.  The customer is no longer available during the initially schedule meeting. They use the reschedule function as part of the original meeting invitation.  The reschedule function does not take into account: Google calendar working hours, set working hours in Calendly, and blocked ‘busy’ time on Google calendar. This allows a customer to potentially reschedule during times team members are not available.  This lead