How Do I...?

I can’t seem to find the pending meeting tab these days.  Any ideas as to where it went?  

I noticed that sometimes I just get a push notification and an email that says to add the event to my calendar. But I really need calendly to add the actual event to the calendar it’s associated with vs me having to click a button from an email to add the event to my google calendar.  How can I resolve this?

How can I contact support to change our organization admin? The chatbot ticketing system does not seem to work (no ticket found after creation). Chatbot itself is useless with this.I’m on a free plan and in need to evaluate the app for our use. Current admin is not working for the org nor is reachable by us.

Hi there Community,I am trying to schedule a one off event at a specific time and no matter what I try it just isn’t happening. I’ve customised the date and time in the creation of the event (July 1) and look fine there but when I tested the link no availability is showing up! Also, I need the time to be a set time of 7pm but Calendly isn’t allowing that which could be very confusing for clients. But then, if they can’t see the date the book who would they choose a time!Going out of my mind. Wasted almost 2 hours on this. Can anyone help?

I have a paid subscription and cannot speak to a live agent.My live.com outlook calendar is not syncing with calendly.Customer support is ineffective, chatbot says I need a paid subscription when I’m logged in.  I’m a loop of ineffective communication and support@calendly.com is not helping me and does not have an escalation process to help a paid subscriber in chat or phone.  

I have several events and I manipulate the availability to ensure that I can manage my time. It works well. I would like to have one event set so that they can only book that one fr the last week of the month. How can I do that for the one event type?

I am unable to log into my account. The home page does not even come up. This has been happening since last week. I have no VPN running.  

Hello. For the love of god, PLEASE create the ability to have recurring meetings booked in Calendly. And please do not respond with a “workaround.” While that is all well and good, I do not pay a premium for Calendly to then have to add yet another third-party app in order to create a function that Calendly should AUTOMATICALLY HAVE. Virtually every other scheduling service offers this functionality. Honestly, I am just baffled as to why it isn’t a thing yet. I have seen posts from years ago asking for the same thing. I understand this takes a lot of time and manpower, but it has been YEARS! What on earth could the holdup be?!?! I truly love Calendly and want to continue on as a customer - it seamlessly works for me and my business except for this one feature - but it’s been too long asking for the same thing. Calendly, can you GIVE US AN UPDATE????? PLEASE!!!! Just at least say you’re working on it. Because if you’re not even TRYNG then I am not waiting any longer. Would love some inf

Recently, someone set up a meeting on my Calendly. I got the reminder but didn’t see the answers to the questions that are part of the booking page.  Essentially, I’m flying blind.  Where can I find the answers to those booking questions. Thx.

The new duration option is a great start!  I do have a couple thoughts:Why is it limited to four options?  I’d love to offer ½ hour options from 1-4 hours, but that would require 7 slots… I’m worried that people will easily overlook the current placement of the option and sign up for the default setting when they really wanted more time.  Could it be a right-hand selection before or after people select their start time? Or maybe just the option to select an end time?Thanks for the work - really appreciate the added functionality!

Issue: as titled. Appointments booked with “Customize Once and Share” cannot be rescheduled by user and always shows “That start time has been filled” or other types of errors. How to replicate:Create a link for ANY event with the Customize Once and Share feature. Book an appointment using that link. On the mobile app, find that appointment and select “Manage” and “Reschedule Meeting” Choose “Full Availability” Select ANY day, ANY time slot, it won’t allow the reschedule to be completed. this problem has been present for several months and it’s extremely inconvenience and frustrating. Other users have reported the same problem and Calendly team closed the discussion without providing solutions. See below for another thread posted in April, which is now closed.Here’s a screenshot of the reschedule error   

Would love if Calendly could only allow people to book the first available free slot (we use it to manage appointment bookings for school enrolment and we want to encourage people to come sooner rather than later).

I am running Office 365 as a small business and trying to use my email address. Everything worked great with gmail and not with Microsoft. I have googled and tried everything people have recommended and nothing works. I disconnected the integration with Microsoft. Cleared cache and cookies, added it back in. I have added DNS records. Does anyone have suggestions?  Diagnostic information for administrators:Generating server: BYAPR03MB3702.namprd03.prod.outlook.com[destination email address]Remote server returned '550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP. For more information please go to  AS(7230) [SA6PR03MB8009.namprd03.prod.outlook.com 2025-06-01T14:31:37.935Z 08DDA0A0B1F4655C]'Original message headers:Received: from BYAPR03MB3702.namprd03.prod.outlook.com ([fe80::2e09:7d67:8a46:c0a5]) by BYAPR03MB3702.namprd03.prod.outlook.com ([fe80::2e09:7d67:8a46:c0a5%7]) with mapi id 15.20.8769.035; Sun, 1 Jun 2025 14:31:38 +0000MIME-Version: 1.0Content-Ty

As I continue to work with younger and younger clients I’m running into the problem that they don’t know how to format addresses properly, so when it ports into my calendar I don’t always have valid location information to properly plan travel to the location that they are selecting for our meeting. Is there a way to constrain requested locations to only valid physical locations?

I am a college professor and use Calendly for students to schedule office hours. I have three locations: Zoom, Phone, and my office. The issue is that I am available to meet in my office during a subset of the available hours. Using a second event for my office is confusing, how would a student know which event to use? 

We are real estate agents and are looking to improve our booking process for booking video appointments with our videographer. The videographer needs a 2 hour slot to shoot a video. The agent only needs to be there for 30 minutes. We need to be able to present the seller with availability where the agent has any 30 minute window within an available 2 hour window of the videographer. All calendars are on google calendar. Is it possible with Calendly??

I am getting the following. I’ve tried the advice I could find online.Diagnostic information for administrators:Generating server: BYAPR03MB3702.namprd03.prod.outlook.comRemote server returned '550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653 AS(7230) [MN2PR03MB5360.namprd03.prod.outlook.com 2025-05-27T20:43:30.684Z 08DD9D0339B00781]'

I created a Calendly account for a client. Unfortunately, they accidently created another free account. Now Calendly won’t let me transfer the account to this client because their email already exists in the system. How do we go about removing his new account account and give him access to the account that I created for him? Thank you!

I keep getting people signing up when I have a day or multiple days marked as “Busy.”  For example, I mark a Friday to Saturday All-Day appointment, change the availability to “Busy,” and I’ve still gotten some appointments booking during that day.Is that a bug?  Is there another setting I have to check?Thank you!

We’re a Bridal Boutique specialising in wedding dresses, and we’ve set up an Event called Appointment to allow brides-to-be to book a personal, one-to-one 2-hour fitting session in our boutique. To help us plan effectively, we’d like to know the date and time of each client’s wedding when they book their appointment. This gives us a clear idea of how much time we have to help them choose and receive their perfect dress.Since it can take several months from ordering a gown to final delivery, understanding the wedding timeline is essential. We want to avoid setting false expectations around dress delivery, so collecting at least the wedding date—ideally also the time—is very important at the time of booking.In the Event Invitee Form, the current available Answer Types are: One Line Multiple Lines Radio Buttons Checkboxes Dropdown Phone Number We’ve tried using the One Line field to ask for the wedding date and time, but this allows for a wide range of free-text responses, which

Help, i didn’t get any email from Calendly after rescheduling

Hi there,Hoping for some guidance please. I am trying to set up an arrangement where - we have two staff members, each with their own outlook calendar. I would like customers to be able to book in with either staff member, depending on their availability, through the one calendar widget in a Jotform form. So I would like availability for both staff members to be combined to be shown in one calendar. My thinking was that a round robin event would allow this, however I have not had any luck making this work.I would also like for the relevant staff member to receive a specific email, and have an associated workflow after a booking is made, specific to the staff member - is this possible?Can I please get some guidance and advice on how to achieve our goal?Thanks so much!

Hi Ive recently rejigged my set appointments, I’ve noticed I cannot find the fucion that makes the link expire after a set time if NOT used. has this been taken away? Im not talking about how far in the future appointments can be made, basically i want my link to expire after 30 days if the link hasnt been used. I definitely had this in my last set of appointments, but it seems to have disappeared from the scheduling settings.Chrisse

Hi, I've been using Calendly for a long time. Currently, I want to offer my clients a package of three in-person sessions, allowing them to choose those dates at checkout. Currently, I'm manually tracking how many sessions a client uses, and I have a specific event type that doesn't require payment.Is there a way to create an event type that solves this problem? I know other apps offer the option, but I really like Calendly.

I have SMS notifications enabled with an “Invitee Full Name” variable selected to be sent.When I get notifications they show "(multiple invitees)" when only 1 has registered. Why?