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How Do I...?

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  • 7,244 Replies
3013 Topics
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Brandon41008Community Member
asked in How Do I...?
Changing a Meeting Host (Already Scheduled).. V2

Summarizing again.. this issue persists with our organization. It would actually seem like a very beneficial requirement for lots of org’s.We can’t change the Meeting Host of an already scheduled event, without hitting “reschedule”. However this triggers a bunch of customer-facing emails and notices of changes. We want to “quietly” change the meeting host internally of our team to handle customer demo’s etc. Very frustrating, as current work around is we have to create a Separeate Calendar Event (in a different calendar) and input a bunch of info on what the NEW host will be. This requires the existing host to remember to look at that event before the meeting starts.  

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Sean Marlin
Community Manager
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smnornesCommunity Member
asked in How Do I...?
SPAM Booking Prevention Ideas?

We are dealing with an increasing number of spam bookings that require secondary validation (e.g., verifying whether an email address is valid and active or texting a phone number to confirm it is real). We believe these are caused by either spam bots or known spam groups.We are hoping to find a solution that can integrate a CAPTCHA-type tool (such as CleanTalk, ReCaptcha, etc.) into the Calendly call scheduling system. Since Calendly uses a JavaScript onclick popup form, we're unsure of our ability to address this issue, other than possibly injecting a CAPTCHA test before allowing the Calendly popup to be displayed. However, we have not yet found a solution that works.We are aware of Calendly's spam reporting system, but whatever measures Calendly has in place to block spam bookings are either ineffective for us or too limited. We're still having to perform secondary validations for the spam bookings that continue to get through.Any advice or solutions would be greatly appreciated! Wi

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Sean Marlin
Community Manager
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Marie37022Community Member
asked in How Do I...?
How do I lock events

I created two events for making appointments. I would like for all events (1+2) that the number of appointments be limited to 6 per day. how to proceed? I have seen the parameter available in each event, but the two do not communicate, so I sometimes find myself with 7 or 8 appointments per day, which I cannot honor.

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jillian
Community Manager
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Funmi52700Community Member
asked in How Do I...?
I want to change the owner off the calendly account

I have set up a calendly for a client.  During the automatic tems free trial, I invited client to be a team member.  Big mistake - mine. Now I want to transfer the account to my client.  I removed their team membership.  On attempting to change my email to theirs, an error message comes up saying they have an account already, so their email can’t be used.  There seems to be no way of contacting support for help with this - the link on the contact page sends me directly to the faq page.

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jillian
Community Manager
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majesticNew Community Member
asked in How Do I...?
Buffer Incorrect

Firstly - I’ve read the related articles here and here; I feel like my situation falls outside of the answers provided (or that I don’t fully understand them). Here’s my confusion...While it’s technically correct that I’m unavailable at the times indicated, the fact that it says it’s because of a before buffer makes me nervous that I’m not using this feature correctly or there is a bug here:Calendly view showing that 10am is unavailable due to a “BEFORE BUFFER”My Outlook Calendar view showing that 10 am is unavailable due to booked meeting. 

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jillian
Community Manager
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FranklinCommunity Member
asked in How Do I...?
Deleted/cancelled event is still blocking the slot in Calendly

Hi,I know there was another similar topic raised 3 months ago, but it did not solve our problem :1. I connected my Google Calendar2. I booked a test meeting via Calendly3. I deleted that meeting in my Google Calendar4. The slot is yet no longer available in CalendlyI disconnected the calendar and re-connected it...still not workingThere is no troubleshooting report from CalendlyAny idea of how to solve this problem?Thanks!Franklin 

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Folorunsho20530New Community Member
asked in How Do I...?
Event days not showing

please I want to know how i can set my event such that people who want to book today can book not it showing the next day everytime

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jillian
Community Manager
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Brad31207Community Member
asked in How Do I...?
Specific date and times are not displayed to invitees,

Hi Community-Probably a simple fix-I am a new user on a free account-I created a specific dates and times of the week and they are not appearing to invitees?I do I display these times?many thanks

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Pups27421New Community Member
asked in How Do I...?
How do I unlock a group event type?

Hi, I recently set up my first event but on my 2nd one, the date is different but the time is the same.Instead of over-riding to the date & time I need, it is adding extra times at the 30 min interval.On the event name page with the duration option, this is saying it’s locked because you have at least one booked event.How do I unlock this to use the same time on a different date?Thanks

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jillian
Community Manager
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WhizzingBillCommunity Member
asked in How Do I...?
Checking Against a Single Calendar

I have 2 Calendars associated with my Calendly Account: an Exchange Account (Work) and a Google Account (Personal). Can I set up a booking link that only checks one of these Calendars?

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jillian
Community Manager
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Encore28383Community Member
asked in How Do I...?
Multiple guests in one appointment

I want to set appointments for 3 people to come during one appointment slot (30 minutes) with specifying increments.  We work on a first come first serve basis. We process 3 guests who arrive during the 30 minute slot.  It’s too rigid to allocate 10 minute slots. 

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Sean Marlin
Community Manager
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DodoCommunity Member
asked in How Do I...?
First name of the event organizer

Hello,Is it possible to only output the first name of the event organizer as a variable in the notifications?I have a sentence there "{Event organizer name} is looking forward to the conversation!"Instead of“John Doe is already looking forward to the conversation!”It should just say “John is looking forward to the conversation.”How do I achieve this? Thanks in advance!Dominik

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Sean Marlin
Community Manager
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MandM16767Community Member
asked in How Do I...?
Howe to get rid of a reschedule link/option on an event

How do I take off the reschedule option on some of our events? Some events are paid for, and are booked weeks out. People will not show for the event and then after the time has passed, reschedule for another event. This takes up valuable scheduling that if it was canceled in advance, someone else could have taken the spot. Or we would like to charge a fee for a “no call, no show”. Is this possible? 

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Sean Marlin
Community Manager
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Jose32731Community Member
asked in How Do I...?
Free Option

How many people can use the calendar to set up an appointment on the free version  

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Sean Marlin
Community Manager
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SuzannaKennedyCommunity Member
asked in How Do I...?
text reminders - international?

If my invitee is outside the US, will the text reminders still work if the country code is entered correctly? 

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Sean Marlin
Community Manager
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EHS28272Community Member
asked in How Do I...?
Can you create an event link prior to starting your subscription?

I dont need to start my subscription until 1 November but I need to share an event link in a news letter in October in preparation for the event. Is this possible?Is it possible to select the start date of your subscription?

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EthericBWCommunity Member
asked in How Do I...?
Coordinating & scheduling my team of therapists.

I’ll preface by stating I have looked through Calendly resources and community topics but couldn’t find a solution to my question.  Business structure:➢ We are a mobile massage business. ➢ There are 4 team members (users) besides me (owner).➢ We have 4 different locations in Southern California that we serve.➢ End-users can select their closest location (from landing page / website), we then present the Calendly Event Type link for their booking with a preferred masseuse or we can select one for them. ➢ Each “user” (my team), has been invited and they have updated their availability, as well as integrated their calendar.  Question(s):→ How do we create a system within Calendly that helps us create the options (above) and add the right team members to those event types (locations)? → Which process will allow end-users to see all available therapists after selecting their day and time?I have looked at groups, teams, event types, round-robin, adding users….it all starts sounding the same

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jillian
Community Manager
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Sarah83118New Community Member
asked in How Do I...?
can i reserve a booking slot and offer to multiple people, for example on a waiting list?

work as a massage therapist- I have a waiting list of clients and when i get a cancellation and free slot is there a way to reserve it and then offer it out to those wanting to scheadule in a session?? at the moment its quite long winded- changing my availability to block it out for all client base to find,  then emailing clients on waiting list, waiting for response and then manually sheaduling or resheaduling them. I know some purpose built salon softwares do this- fresha, timely- but Im so used to calendly now as are my clients Im not keen to changethanks all 

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Sean Marlin
Community Manager
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username12Community Member
asked in How Do I...?
Export open appointment spots into a spreadsheet

I need to document how many appointment spots I had available per event type. I want to be able to capture on (x) date, there were (y) available appointments for the event type.  Is there a way to export this? 

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Sean Marlin
Community Manager
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Fav53001New Community Member
asked in How Do I...?
I cannot see the meetings booked with my calendly at my Google Calendar.

Hey!I cannot see the meetings booked with my calendly on my Google Calendar even though my calendar is synced with the correct email. I’ve logged out and logged back in both on calendly and my Google emails but it still does not show the meetings on my Google Calendar even though I can see them as upcoming meetings on Calendly.

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Sean Marlin
Community Manager
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rockbottomNew Community Member
asked in How Do I...?
Major Calendly headache for invites not showing

Once again got an email from a client who signed up using my Calendly link and never received the call-in information email afterwards. I'm so surprised that Calendly seems to work great for everyone and it hardly works for me at all, so I wonder if you could let me know what I am doing wrong. Here's the deal:My Calendly is hooked up with Google Calendar, and from my POV it all works great and people's appointments pop up on my calendar automatically. My google calendar uses my own domain if that’s relevant.HOWEVER, after using it for about half a year, I'd say 40% of the people who make an appointment on my Calendly link don't receive the email confirmation (it lands in their spam, or they never get it at all). The result is, they think their job is done (since they used my link), forget about it, the invite pops up on my calendar and I sit there and nobody joins the call. When I ask why they didn't join, the answer is "I never got the call information" and they reschedule, and still

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nyakanneCommunity Member
posted in How Do I...?
DEAR CALENDY ENGINEERS, MAKE NON LINEAR TIME STARTS ALLOWED

As many of you know, Calendy is a great solution to time management. Trying to connect people to accomplish things within the same time and space, without forgetting is you know, the thing we all deal with, as humans, with limited resources  And if you are like me, you’re an intelligent human who, has high demands on their time but it is fairly limited and so, to keep track of yourself so you don’t fall off a cliff,  you use calendy. and right now, i hate that this product is unable to help someone like me, edit the start times to reflect a later start time and early end date, despite the fact that yes, time as we understand it, moves in a predicable linear fashion  8:00 am to 9:00 am is earlier than 8:00 pm to 9:00 pm, and therefore comes first  but what if you’re a weirdo like me? who gets her productive work time and collaborates with people at 10:00 pm to 2:00 am? what if you’re a new parent who’s coparenting with a partner who’s in another time zone ? what if you’re dating long di

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Sean Marlin
Community Manager
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Jason85300New Community Member
asked in How Do I...?
adding fees to payment with stripe integration

I had started a dog walking service, and I have additional services to offer on top of the event. How do i add additonal fees for each event? Example: 30 min walk is $20, I charge $2.50 booking fee, and charge $5 per extra pet with max of 2. so it would look like $20$2.50 service$5 per extra pet (1 extra=$5, 2 extra=$10)

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jillian
Community Manager
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Cat30752New Community Member
asked in How Do I...?
How to remove Zoom from options

How to remove Zoom web conferencing from options I only want google meet.Ok got my  answer when searching prior conversations thanks Jillian  

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jillian
Community Manager
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Reginald01027Community Member
asked in How Do I...?
Okay, I put my payment information but I do not want. That payment information anymore how do I remove that payment information? The card, how do I remove it?

 I put my payment information but I do not want. That payment information anymore how do I remove that payment information? The card, how do I remove it?

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jillian
Community Manager
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