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  • 6,498 Replies
2700 Topics
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BobbietteCommunity Member
asked in How Do I...?
Fix contact's email address

The contact misspelled “hotmail.com” as htmail.com.  How can I change it for the workflows that go out?

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Sean Marlin
Community Manager
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Paul87770Community Member
asked in How Do I...?
Calendly fails to sync to Outlook 365 when one instance of a recurring item is deleted

Hello,I have searched the Calendly community forum topics extensively, and yet I have not seen my particular issue, even though it must be quite common. I have Outlook 365 and Calendly. My Outlook calendar is properly connected to Calendly. The sync works beautifully in real-time. Every time I create, change, or delete an appointment, Calendly is instantly aware of it. But if the appointment in my Outlook calendar is a recurring appointment, and I delete just one instance of it, Calendly fails to recognize that the appointment was deleted. Unfortunately this is quite common for me. I have many standing weekly meetings, but I can’t free up a block of time unless I delete the entire recurring sequence. For example, if I want to free up an hour to meet with a prospective client, I don’t want my time that I blocked off for a lower priority meeting to prevent it from being booked, which is exactly what it’s doing. This may be a big enough roadblock for me to consider researching a competiti

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Sean Marlin
Community Manager
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Richard78075Community Member
asked in How Do I...?
Allow to Disable Basic Notification and Update Workflow Process

Hi there, i think it sould be allowed, that you can disable the Basic Notification. The main Problem is, that you cant change the basic notfication for the host. The invitee receive will also receive an E-Mail from @calendly. I think it would per more professional if the invitee receive the E-Mail notification from the company e-mail adress. For this i make several worklows.But i cant disable the Basic Notifications. So the invitee and the host receive two e-mails. First Basic Notifiaction and second the E-Mail from Workflow. Additional i have a synchrosation with outlook. But i cant change the information that are directly in the appointment from the host. I would change the structure from the appointment Like: App. “Firstname” “Lastname” Book Service “Service”. But actually i have to change it manually. Thanks for your response

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Sean Marlin
Community Manager
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Diana44745Community Member
asked in How Do I...?
Antelación

Mis clientes solo pueden coger cita hasta octubre de 2024. Dado que soy organizadora de eventos (bodas, etc.) necesito que puedan coger cita como mínimo hasta 2026

171
Sean Marlin
Community Manager
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Bibek78246Community Member
asked in How Do I...?
How can invitee attached receipt.

Hi Team,  How can invitee attached payment receipt while they make a booking? Thank you. 

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Thomas HaberdasheryCommunity Member
asked in How Do I...?
Change Font Style

Good day. I am embedding the Calendly scheduling calendar in my SquareSpace.com website. Assuming that I’d use CSS, I’d like to change the font, font weight, font color, etcetera in all of the calendar areas that have fonts. This would include the headings, meeting location, meeting time length, etc. Can someone please help? Thank you so much! 

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Allan_potts
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Test14202Community Member
asked in How Do I...?
How do I export contacts from my old Calendly to a new Calendly account?

How do I export contacts from my old Calendly to a new Calendly account?

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Allan_potts
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hind88215Community Member
asked in How Do I...?
Créneaux horaires sans aucun sens

Bonsoir,Je vois que mon Calendly ne propose de des creneaux horaires de 15h à 22h, deux fois par semaine. Je n’arrive pas à trouver où modifier les paramètres pour limiter ces créneaux horaires aux heures de bureau mais en adéquation avec mon agenda personnel. Quelqu’un pourrait m’indiquer comment faire?Merci d’avance pour votre aide.

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Sean Marlin
Community Manager
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Jay56234Community Member
asked in How Do I...?
New User Invite Email Not Being Sent

I'm an admin for my Calendly group. When I am inviting a new user, the email isn't going to their inbox. What is going on? 

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Alun45071Community Member
asked in How Do I...?
Online chat and help

I wanted use the on-line chat yesterday, however, when I tried to do this I got the following message:“The chat is experiencing technical difficulties and we’re working to fix it as soon as possible. We apologize for any inconvenience. Please try again shortly.”I tried again today and got the same message.I cleared my browser of cookies etc. and even tried a different browser but I still get the same message. 

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Sean Marlin
Community Manager
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Jessica03057Community Member
posted in How Do I...?
Removing account and replacing with another. Does it charge?

Hello,We have an account with 3 users/Seats. And we were billed for this month.Now I wasnted to remove one user and replace another one.  Question: Will calendly bill us with the new user? We don’t want to pay twice this month.

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Sean Marlin
Community Manager
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Clara63615Community Member
asked in How Do I...?
Redirecting users to separate sign-up sheet when slots are fully booked

Hi there,I’d like to know:What the booking screen looks like when all slots are fully booked up? Is there a way to edit this screen as a host, and redirect users to a sign-up sheet so they can be contacted for future events?ThanksClara

151
Sean Marlin
Community Manager
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Ventas64530New Community Member
asked in How Do I...?
Purchase teams plan

Hi, I want to purchase the TEAMS plan.I have the agencys google calendar where I want the meetings to be scheduled, but in that calendar 2 sales representatives have access.I want to use the round robin option so both can have their meetings, my question is, I should only pay the agencys account in the teams plan and only select 1 seat and then invite the team members or do I have to add more seats for each sales representative?  

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Sean Marlin
Community Manager
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Chee33513Community Member
asked in How Do I...?
How to filter for scheduled_events?

Hi, may I know is there any way to filter scheduled_event api? I want to filter for event_type, so sorry if I have mislook in documentation, if it have mention in documentation can show me the part?

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Matt41255New Community Member
asked in How Do I...?
Change Host/Organizer of a collective meeting

Issue: All events are being created with person B as Organizer even if person A creates the calendly meeting link. Impact: Person A then cannot shift the meeting Tried: If I remove person B, then A is Organizer. When I add B, then they are Organizer again. I want A to stay as Organizer. Details: Collective event typ, using Google meets, B is super admin(me). Both are in the same team  

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Martin44054Community Member
asked in How Do I...?
Calendar currently unavailable

I have a live calendar that has been working for ages. It’s stopped working and this the onscreen message. Can anyone suggest what the problem is 

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Sean Marlin
Community Manager
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Jessie45806New Community Member
asked in How Do I...?
Group availability?

Hi Calendly! There are 3 of us on our CSM team. We have created a team round robin page for clients to book their implementation call. Round Robin seems to be the only way to distribute. We are not looking to distribute but show clients a “combined” availability. So, the client is shown a “team availability” if you will. Based on the time they pick, would dictate who the appt gets set with. I don’t think this is possible, please advise. I have watched videos, read articles, and I am fairly certain this set up is not possible. TIA!

163
Sean Marlin
Community Manager
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Data72153New Community Member
asked in How Do I...?
Embed Styling for iFrame Background Color

I am embedding my scheduling form on my web site. My web site has a black background.  I am using the Calendly embed code but a white background keeps on appearing behind my entire form. And since my website is black, the white form looks terrible.  There is a SO question that addresses this same issue. This is my code to attempt to fix it. <div id="calendly-embed"></div><script type="text/javascript" src="https://assets.calendly.com/assets/external/widget.js"></script><script> Calendly.initInlineWidget({ url: 'https://calendly.com/MYACCOUNT/MYFORM?hide_gdpr_banner=1&background_color=1a1a1a&text_color=ffffff&primary_color=1ad605', parentElement: document.getElementById('calendly-embed'), resize: true }); var calendlyEmbed = document.getElementById('calendly-embed'); calendlyEmbed.setAttribute("style", "background-color:#00000000;min-width:220px;height:920px;"); </script>In the last line, you can

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Austin
Community Manager
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Jennifer28530New Community Member
asked in How Do I...?
Limiting meetings to only certain hour slots

Hi,My firm offers 1 hour meeting slots.  My working hours are 9am to 5pm and I need a 1 hour buffer in between all meetings.  I would like to limit my meeting slots offered to be only 10am (first meeting), 12pm, 2pm, 4pm (last meeting) OR 10am, 1pm, 3pm (for those others in our office who leave earlier). How can I set this up in calendly?  I only want people to see these meeting times, nothing else?  Also, knowing that calendly stacks buffer times, I would set the buffer time to 30 min so that the buffer before and after the appointment end up being 1 hour.  Is this do able in calendly? ThanksJennifer

431
Sean Marlin
Community Manager
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LongefitStudioCommunity Member
asked in How Do I...?
How to avoid overlapping events?

Hi,I have two health studios at different locations. Both have 1 availability at a certain time. For this, I created two event types per location since within the same event with different locations if one gets selected, the other cannot be selected either. I came to know later that calendly doesn’t allow for different events (1-1 event types) to overlap. Here is what I want:- A person comes to the website. Selects 21st August at 9 a.m. from one event (location) and books the same.  Another user comes, selects another event selects 21st August and still sees the option to select 9 a.m. Currently Calendly hides it and treats is as overlap. Please advise as to what is the best and fastest way forward for this. Incase it’s to change the event into a group event, is there any way that I can simply change the event type that already exists? 

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Sean Marlin
Community Manager
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Kristyn51131Community Member
asked in How Do I...?
Multiple spots at one time

Hey all, i am setting up childcare and need a booking system where i can have 6 spots available at the same time but with age restrictions for example: 10am-11am- 0-2y/o 1 space10am-11am 2-4y/o 2 spaces10am-11am 4y/0 plus 3 spaces Please help! Is this possible and if so how? Thank you so much  

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Zippee63601Community Member
asked in How Do I...?
How to add guests that are automatically added to all meetings?

How can I add certain email IDs that are always included when someone books a slot using the calendly link?I want certain people to always be in the meeting sort of keeping them in CC for all bookings?

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Fox85312Community Member
asked in How Do I...?
Adding multiple users to one event?

I need to add 2 users, 3 calenders to one event and allow it to show availability of the 2 users? It’s for a mortgage broking business, having the calendar on the website but want it to show availability of appointments with two users if that makes sense? So if a client books online they would be able to select between advisers or if oone adviser was unavilable they could select the other.

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George50818Community Member
asked in How Do I...?
NEED more ability to move events to other Teams or Members.

NEED more ability to move events to other Teams or Members. I read the guides. But somehow missed where we could not MOVE events between teams or team members. This is a MUST. Also, NEED the ability to over-ride availability for a specific event, such as a checkmark that says “ignore availability and always show as available for this event.”

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Christi00213New Community Member
asked in How Do I...?
I have a Calendly account, want to offer my Executives time

Hello, how can I offer my executives times with my Calendly account? I have 3 executives calendars I manage and want to be able to share a link for people to pick a time that is available for them. The issue is, the times it offers only comes from my calendar (the executive assistant). Is there a way to choose a different calendar? 

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Sean Marlin
Community Manager
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