How Do I...?

Hello,I recently had to change my Outlook password to access my email via the web, as prompted by Outlook. However, I’m unable to find where to update this password in Calendly to ensure that my availability continues to sync automatically with my Outlook calendar.Could you please guide me on how to make this update?Thank you in advance for your assistance!Best regards,

I have not been able to get through to a live agent for support.  Does someone now how long the wait times generally are for a live agent over chat, or is there a way to call in?

A person schedules meeting. My workflow states that the host will receive a text message. I receive the text message, HOWEVER, the text come through a random contact (which is in my contacts). Yesterday a person who scheduled a meeting indicated the text came from a contact she doesn’t know. Please help. Thank you  

I am a solo user however Calendey overlapped an event. How did that happen and how do I change it?

I have the free plan, when someone books a meeting on my calendly, I am getting an email with meeting details but not calendar invite meeting so I cannot add it to my calendar. I thought it was the thunderbird client but I check googlemail client on Android and it is the same thing.Can someone help me to understand what I need to do please?

Hi Everyone,I’m new to this product and still getting familiar with its features. I’ve been trying to resolve a couple of issues but haven’t found a clear solution yet. I’d really appreciate your help! Is there a way to increase the custom duration of an event beyond 12 hours, for instance, to 18 or 24 hours? Or is there a specific reason why 12 hours is the maximum? It seems like this should be adjustable based on the unique needs of different service providers. If I run a spa and offer a three-day weekend cleansing package, how can I allow customers to select both a start date and an end date? Currently, my setup requires customers to book both the check-in and check-out separately, which feels cumbersome. Thank you so much for taking the time to assist me!Regards,W.

I own a company and have a situation like this:We have one account and a dozen Calendly calendars The calendly calendars all obey what my Google calendar saysI hired a salesperson. I want his situation to be like this:He has his own google calendar His account is also linked to the same dozen Calendly calendars that mine is If I am busy at a certain time, it shows him as being available It doesn’t show him as being available if I am free at a certain timeIs it possible? What do I need to do?

How do I add buffers to an event type in standard plan? I went to the event type, and there are no other options to create buffers in between meetings.

I am an attorney.  Most of my meetings are in-person or via Zoom.   However, I would like to have a way for someone to book a consultation on behalf of someone who is detained.  Because they are detained, I have to work with the detention facility to coordinate a specific date and time.  Is there a way to offer an event, i.e. “Detained Consultation,” without a specific date and note that the date will be provided later?   For the current setup, when the caller calls, the receptionist takes information and they are separately sent an invoice on a different platform.  I am hoping to keep all consultations/meetings in Calendly.

Is there a way to limit the amount of times and email address can book a certain event type? It seems rather long winded to create 6 x single use link codes. I’d rather have it so every user can only book 6 of a certain event? Is this possible?

I set my availability times on my calendar but they don’t stick. when I look at the website everything is set...but when a client goes to schedule everyday all day show available? 

Hi,  I try to add a different zoom link for each bookable date after payment. But I don’t find how to do. Can please someone help? Many thanks 

In the last week, Calendly has added the buffers I’ve set up in my meetings to my Google Calendar.  It’s NOT ideal and clogging up my calendar.  The only options I see are to turn off the buffers but I would like to keep them in place to avoid back to back meetings.  Please help!!

How can I delete past events? I have a couple of meeting I want to delete so I do not have a history. 

I have a standard account with Calendly. I wish to create a package booking and my inderstaning is that I need to make part of the package sercet. However I dont have that option when I click on the cog symbol. Can you please help? Thank you in advance.  

I have been trying to get in contact with a live agent through the live chat for over an hour. I see there is no phone number to call, so this is my only optional to talk with a human. Unfortunately, I do not have the time to sit in a live chat for multiple hours waiting for a live agent. Is there another option to speak with a human about my issue?

Hello,I positively love Calendly and the freedom it gives ! I have a team plan and we are struggling to identify the number of available slots when running a Round Robin. As many team mates may have availabilities at the same time. Have you had a chance to include this in the new development of the product?Best regards,

My employee is set on an event and her availability is 10a - 4:30 pm on fridays and yet no one can book on her on those days and calendly tells me there are no time slots available. I have already confirmed she has availability in the event and nothing on her Gsuite calendar to stop her from being booked on.

Strange and inconvenient that you don’t allow 2 (two) businesses being branded separately in one account. I just upgraded to teams paid plan as I thought surely this will solve the issue. Still nothing. Support don’t really have a clue either. So I suppose the only way is to set up another Calendly account so that I can have people book calls with 2 separate companies.  Change this please. Annoying. 

I have changes my calendar and email address. I would like to backup/sync all my past and future calendar events to my new calendar. 

I i am the owner og the bussiness and i have 2 closers, and i want them to have meetings in round robin with the costumer how many license i need to buy?

How can I place only one week of the month?

I set my availability within calendly yet days later you continue to allow people to book within my blocked time. WHY?! This defeats the entire purpose of paying for this service and blocking out times when your system doesn’t do what its supposed to do.

I run a tax preparation business, and I would like to create an event for clients to drop off documents that can occur at any time my office is open, regardless of anything else on my agenda, and it should not prevent future events from being scheduled at this time.If I’m meeting with 1 client, I’m happy to take 30 seconds to accept documents from another that walks in my door.If I have a client schedule a document drop off, I don’t want it to make the time slot unavailable for other appointments.But I also need to make sure that if I’m expecting documents, I should physically be in my office, even if I have nothing else going on during that time.Is there any way to create such an event type using Calendly?

In Dutch the text for a digital or virtual meeting is translated into ‘Electronic Meeting’, which is completely wrong.  I could not locate any setting to override the translations. So, my request is if this can be fixed and changed to ‘Virtual Meeting’? As that is the context, not electronic!Thank you!