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2529 Topics
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Adam38621Community Member
asked in How Do I...?
Single Calendar View for Multiple Sales Reps

We have a book a demo button on our website. I’d like when somebody clicks that for it to pull up calendly and show all the available times that somebody could do a demo based on the availability of 3 sales reps.Is there a way for Calendly to reference multiple people’s calendars/ a shared calendar and if any of the 3 reps are available, it would show as an option for the customer to book that time?Right now, we are using round robin to assign the deals to 1 of 3 reps, and then the prospect is limited to just that person’s time which is not ideal if the other rep has more availability that matches what they are looking for.

1591
Kelsi
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Fikrete07616Community Member
asked in How Do I...?
Upgrade fehler?! (Upgraded wrong account?)

Hallo, ich habe ein upgrade durchgeführt, aber nicht im richtigen Konto, bezahlt wurde es und ich habe eine Mail bekommen aber es erscheint nicht auf mein Konto. 

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Kelsi
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siggibCommunity Member
asked in How Do I...?
Email delivery

When I do a test appointment with my newly setup calendly account, using my personal email address, I get a bounceback on my company address. I’m guessing this is due to the fact I haven’t included your servers in my companies SPF configuration. Anyone have any info on what I need to put in my SPF include so that this works? Here is the bounce errorDelivery has failed to these recipients or groups:w7rtf@pm.meYour message wasn't delivered because the recipient's email provider rejected it.Diagnostic information for administrators:Generating server: VI1P190MB0624.EURP190.PROD.OUTLOOK.COMw7rtf@pm.meRemote server returned '550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653 AS(7230) [AM7P190MB0662.EURP190.PROD.OUTLOOK.COM 2024-03-25T15:20:31.931Z 08DC4BC59EA64268]'Original message headers:Received: from VI1P190MB0624.EURP190.PROD.OUTLOOK.COM ([fe80::d7d:4518:3ffd:2cfd]) by VI1P190

7676
Kelsi
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Vanessa75012Community Member
asked in How Do I...?
Deleting an event type didn't cancel my bookings!

When I delete an event in Calendly, why is the time still unavailable in Calendly? I thought that by deleting an event, the time becomes automatically available. Please help / clarify. Thank you!

621
Kelsi
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Ellen17268New Community Member
asked in How Do I...?
Is there a way to re-order events on an ipad?

I know it is possible to re-order events but I can’t seem to do it on my iPad and I don’t have a computer.

261
Kelsi
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Ghaya77565New Community Member
asked in How Do I...?
Vouchers for Pre-Payment Events

Dear Calendly, I have a paid event for a certain number of participants. What do I need to do, if I want to invite people, who can attend free? Is there somthing like a voucher or so? Kind Regards, Ghaya

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Kelsi
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TrailblazeSxEdNew Community Member
asked in How Do I...?
How do I get a QR code for my individual events? Is this possible?

I’d like to add QR codes to specific events so I can link on physical and electronic posters etc. Is this possible? 

6011
Kelsi
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Outreach52421Community Member
asked in How Do I...?
How can update the location description in booking confirmation

How can i change below text in booking confirmation email that is sent from Google Calendar notification?“Location: This is a Google Meet web conference.You can join this meeting from your computer, tablet, or smartphone.”

831
Kelsi
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thefixerinDubaiCommunity Member
asked in How Do I...?
Moving a meeting on Sunday and overruling the max number of meetings

Here's my situation:I don't allow for more than two meetings per day. Two meetings have been scheduled and the last meeting should be postponed with just one hour. If I try to rescheduled our meeting myself, the problem is that I'm not allowed to do that on that specific day.  Very likely because the limit of a mass of two meetings per day blocks my ability to postpone the meeting and reschedule it just one hour. Apparently Calendly seize this as a third meeting. Two questions:does Calendly sees this as a third meeting indeed? What is the best work-around?  I hope someone can help,   Cheers,  Paul Harts Ras-al-KhaimahUnited Arab Emirates

464
Kelsi
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MegRankinCommunity Member
asked in How Do I...?
Calendly not syncing with Google calendar AND not asking for payments at time of booking! HELP!

Hi all. My lack of availability on my Google calendar is not showing up on Calendly despite me syncing the two. I’m about to launch my business website and I’m stuck as I don't want it to go live until I’m sure my customers won't be able to unknowingly double book. Also Calendly is not asking for payment at time of booking despite me setting this up. Any tips? Thanks!

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SpiffyAlibabaCommunity Member
asked in How Do I...?
Where are contacts on my phone app (android)?

I need to be able to schedule people from my phone.  When I do this now I have to manually enter their email each time even though through my computer they are listed as contacts.  I can't seem to find a way to access contacts on the phone.  Can you tell me how?  Thx.

461
Kelsi
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runswiftappCommunity Member
asked in How Do I...?
How do I reduce the amount of time it takes to "redirect" people after confirmation?

We have the Calendly embedded on our page, and have configured it to redirect to a thank you page after they’ve booked. This works fine, but it takes a LONG time to redirect. It says “Confirmed, redirecting...” for 4 seconds before it actually goes. I’m concerned this will affect our eventing - we have attribution events on the /thank-you page, but I’m worried people will drop off before the redirect.Is there no way to speed this up?

631
Kelsi
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Lisa85867Community Member
asked in How Do I...?
Possible to use Calendly branding for one event type and custom branding for another?

Is it possible to keep the Calendly branding for one event type and then use my company branding for a different event type?I’ve seen the post about adding a user, but my use case is for personal meetings versus business meetings, not two meetings for two different businesses.Thanks so much in advance for your help!

4663
Kelsi
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John02342Community Member
asked in How Do I...?
Booking confirmation displays different time than meeting in Calendly

Why does my invitation show a time 4 hours offset from the time I sent?  For instance, for a 2:40pm – 2:55pm (Eastern Time - New York), the subject heading shows 6:40 PM - 6:55 PM. (I’m sending it to myself, so the time zone should be the same.)

1903
Kelsi
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LuciusCommunity Member
posted in How Do I...?
[feature request] Change default phone zone code in the Contacts Page

Hello, I haven’t seen any option to change the default zone code in front of the phone number field when adding a new contact. It would be great. I am in france and the default phone number is set to +1 and i would like it to be +33 without having to change it each time i add a contact.

5583
jillian
Community Manager
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ACM80701Community Member
asked in How Do I...?
customer service chat down and booking page ERROR

Booking page error for myself and those booking. How to contact customer service for resolution when Customer service chat is also down?

303
Kelsi
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KatherineAtCardiffCommunity Member
asked in How Do I...?
The date specific functioning of my appointment calendar is not working

It appears that only my main available time settings is functioning. If I add date specific options, it shows up correctly in my dashboard, but doesn’t show up correctly for those making the appointment. They only have access to my regular set hours. Is there any way to fix that?I added Tuesday, 9 April and Thursday, 11 of April, to my schedule which shows up correctly in my dashboard, but does not appear for clients. See the two screenshots. How can this be fixed?

693
Kelsi
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MegRankinCommunity Member
asked in How Do I...?
How can I make direct contact with Calendly to get help with IT issues? Cant find a phone number or email on website.

Is there any IT support apart from the live chat (which is very unhelpful!) 

2641
Kelsi
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Karla05364Community Member
asked in How Do I...?
Updating availability for an event type

Hi!  I already have one calender for customers to sign up for classes with me on my website.  I am wondering simply how to add more days and time to the existing calendar?  Thanks

1151
Kelsi
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Lineage45538New Community Member
asked in How Do I...?
Do all involved in the Round Robin events need a paid subscription?

Hey, I’m new to this so I’m just trying to figure a few things out for the best cost-effective route to go down.  For my business I need to use the round robin event type.  Does anybody know if each member on the round robin event (team members) need a paid subscription?  Or if it’s just the main account that’s creating the event that needs the paid subscription?  Thank you for this help. 

1381
Kelsi
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Nita62613Community Member
asked in How Do I...?
Accepting Payments for Independent Contractors/Users as Admin

Hi everyone!So, I employ 5 independent contractors and want clients to be able to select WHO they want to work with THEN schedule and pay, but Calendly only allows individual users to integrate payment options into their own accounts.I would like to have full control over the payment optoins/payout options and don’t want to give this “power” to the independent contractors, even if htey are willing to give me their login/pw.Any thoughts on workarounds for this? Thank you!

911
Kelsi
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Kehrein52527Community Member
asked in How Do I...?
Booking Availability Across Multiple Calendars

If I connect multiple calendars for multiple different people to one event type, is there a feature to make bookings available when one person is available even if the other isn't? 

11501
Kelsi
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Limor83686Community Member
asked in How Do I...?
i'm free but calendar show i'm not!???

Hi!  can anyone tell me why my “booking page” shows me and my clients that i’m unavailable the whole month when i’m actually free and updated my calendar?

145410
Kelsi
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FinKlar03108Community Member
asked in How Do I...?
Two hosts via one Calendly link

Hello together, hopefully somebody can help :-) I am wondering how I can sum up two users at one calendar? So our customers have one topic and then they have the choice with whom they will get in contact...user 1 or user 2. do you know what I mean? Thank you!

2533
Kelsi
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Peper57000Community Member
asked in How Do I...?
Subsequent appointments

Hi all!Is it possible to create an event where a new time only becomes visible once an appointment has been made? So the only visible option is at 9:00. Someone schedules this appointment and then the option to schedule an appointment at 9:30 automatically appears. And so on.And if so, which option is this and how do I arrange this? :-)Thanks for your thoughts!

223
Kelsi
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