Get Help. Give Help.

Hi All,I’m new to Calendly and find I feel some anxiety & resistance to providing my clients the ability to book live events onto my real calendar.  My client events are all-day affairs, so once they book an event, it removes that day from availability for other clients. I am aware of the ability to have their “event type” NOT mark my calendar as “busy”, but then that might cause another client to book the same date. I’d be interested to hear if others have had this experience, and your thoughts & solutions. I also have some concern re clients over-zealously reserving numerous dates (preemptively covering their potential future needs, and then cancelling later when they don’t need the date(s).  I know this could be addressed with a Cancellation Policy, but I’ve never had that with my clients before, and am concerned of how that new change would be received by them.  Thank you for your positive / helpful thoughts!

Hello,I’m experiencing an issue with the new Calendar page.Two invitees successfully booked meetings through my Calendly scheduling link. The bookings are confirmed, and when I export the scheduled events as a CSV file, both meetings appear correctly in the export.However, the Calendar page still shows 0 meetings and does not display either booking.I have already checked the date range, cleared all filters, refreshed the page, and logged out and back in, but the issue remains.Since the scheduled meetings are visible in the CSV export but not on the Calendar page, this appears to be a Calendar display issue rather than a booking or synchronization issue.Has anyone else experienced this? Is this a known bug, and is there a temporary workaround?Thank you.

I have a consignment shop and want people to tell us when they are picking up thier items that did not sell. I don’t need to know a TIME they are coming in, just the DATE. They need to give us 48hr notice so we can pull their items off the racks. Can this be done using Calendly?

Yesterday I made our calendar unavailable on Fridays. But this morning someone was able to schedule a meeting for Friday?

Routing to several calenders to different locations. Not working at the moment. Multiple users and differtent locations, and hard to schedule. How to resolve this

Why can I not see Notetaker?

If someone booked a slot in my calendar and reschedules, they do not get an updated invite or entry in their calendar. It will show in my google calendar, but I have to add and invite them manually again. I also cant find a workflow for reminder Emails in such a case. Any advise?

bonjour,tout d’abord, merci pour cette excellente initiative!J’ai pourtant besoin d’une précision : mes abonnements ont une validité de 12 mois ou de 6 mois.Je suis heureuse de pouvoir indiquer le nombre de séances mais je souhaite également verrouiller la validité de cette offre, svp.

I know I must be missing something in the setup, but is there a way as an admin I can create and configure a meeting package for another user? I have a shared event set up for the user, with an individual price. But now I want to create a package from that event on their behalf. Am I missing something or is this not possible?

We've confirmed with your support team that when clients reschedule appointments in Calendly, the old Zoom meeting link remains on the Zoom calendar while the old Outlook event is correctly removed. This creates duplicate notifications and visibility issues for our team.Current Impact:We receive notifications for canceled Zoom meetings that don't appear in Outlook Confusion when appointments show as rescheduled in Outlook but appear unchanged in Zoom Requires manual cleanup of Zoom calendar after every reschedule Affects client-facing and internal scheduling reliabilityRequest: We'd like to see Calendly handle Zoom calendar events the same way it handles Outlook—removing the old event when a meeting is rescheduled rather than leaving duplicate entries.Alternative: If Calendly's architecture doesn't allow automatic removal, we'd appreciate:Clear documentation on using webhooks to automate this via third-party tools A recommended workflow for teams using Zoom + Outlook simultaneouslyWe u

My overrides show up in my Availability, I can see them but my students cannot. What am I doing wrong?

I know this has been posted in the past, but I’m +1’ing it and raising it again. This a super important feature for us. (Having moved from Acuity, which can do this.)We need a very simple option to limit the number of consecutive hours of meetings booked. Right now, I only have an option to put a ‘buffer’ which adds a lot of short empty spaces (not wanted) or give Calendly free reign to book 8 hours of consecutive calls, which is also unworkable. So my workaround is to manually book breaks, which isn’t ideal either because those are blocks that may be workable times for schedulers. 

Is there a way to schedule a class/meeting one day only in a month at one time that up to 50 people can sign up for ?  I have seen the one off setting but when it has them sign up it’s for all times avail that day and if I change availability then it changes it for all my other one on one sessions I have.  Is this function available and I appreciate your thoughts on what is probably something very simple for you experienced people.  Have an awesome day ! 

I see there was a question asked 2 years ago about HIPAA compliance. I’m wondering if Calendly has reconsidered adopting a BAA so that clinicians may use the platform for clients. Thanks!

I’ve booked a meeting via a poll, but now may need to reschedule. I would like to see the original results to see if another time worked for the group. 

I'm experiencing an issue with my Google Calendar integration.My Google Calendar is connected, and Calendly is successfully checking my availability to prevent double bookings. However, new bookings are no longer being added to my Google Calendar.The issue started today. Everything was working correctly yesterday, but now multiple bookings have been created in Calendly without appearing in my Google Calendar.Here are the troubleshooting steps I've already completed:Disconnected and reconnected my Google Calendar integration more than 10 times. Verified that Google Calendar is connected. Verified that Google Meet is connected. Confirmed that bookings appear in Calendly. Refreshed Google Calendar and checked all calendars. Tested with multiple new bookings, and none of them synced to Google Calendar.Since Calendly is still checking my availability correctly, it appears that the integration can read my Google Calendar but is failing to create events.Could you please check the sync logs fo

I am a therapist. At the end of the session, I want to already book the next session. Because it is more convenient for my client and also because I am more certain that he or she will come back.I used to do this from the meetings page by using the link ‘schedule new meeting’, so I just had to choose a date and all data was pre-filled in the form. This link is now no longer available and it seems that the ‘book follow-up meeting’ is not yet available as the current event is not finished.

Hi everyone,I’m considering using Calendly Notetaker for my professional calls, but I’d like to clarify one practical point.Does Calendly Notetaker work properly with calls held in Italian?I’m mainly referring to transcription, conversation summaries, and action items.I’ve seen that some Calendly AI features seem to be mainly available in English, but I’d like to know if anyone has direct experience using it with Italian-speaking calls. Does it work reasonably well, or would it be better to use another tool?Thanks in advance to anyone who can share their experience.

Hello,I run a home-services business and we provide in-home sales and services. Customers reach out to us and we send a rep to their house. We cover a large metro area (DFW). As a result, our reps only cover areas that they generally live near as it can take 2+ hours to drive across the greater DFW metroplex. I’d like the ability to create service areas, or territories, and assign different reps to those territories. If a guest user’s address falls within a territory I only want to show calendars for rep’s that are assigned that territory.I have read a similar topic in these forums that is a few years old and some workarounds were suggested, but those don’t really work in our use case and the workaround suggested are clunky and I can imagine a pain to maintain.Is there no way to account for this use case other than some clunky workarounds?

My email confirmations of clients’ bookings are now showing the name of someone I booked in with, rather than my name. How on earth did this happen And how do I change it back to show my name?

Hello,I have a Business Calendly account. Is it better to install the Kit App or use my external Calendly Account. When I install the Kit Calendly app it does not give me the option to link my business account.Thank you

Bonjour,j’ai configuré calendly pour qu’il consulte mes 2 calendriers Outlook et gmail pour mes disponibilités. J’aimerai aussi pouvoir enregistrer automatiquement les rdv programmes sur ces 2 calendriers en même temps ? Est ce possible ?Merci d’avance pour votre réponse.

I need to speak with a real person to get my availability working. The chat box doesnt work on the multiple browsers and devices I have tried 

Hi,  As others have requested previously, please create a feature to randomly eliminate x% of available open slots to make us look busy. It’s not a good look when you’re too available. The work around of focus blocks is a complete waste of time since I would need to do it for every week, varying the times the focus blocks happen to make sure the prospect does not pick up on what we are doing. 

How can I get the meeting length to be included in the email notification* that’s sent to me (host)? *the email notification sent to the host immediately after booking.  I already know how to edit the notification sent to the invitee.  Do I have to create a custom workflow? Will that override the original notification to host, or would I then receive 2 emails for every new booking?  Thanks for your help!