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2772 Topics
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Graced35076Community Member
asked in How Do I...?
Time Zone Problems

I’m on HST and set my calendar to that.  But when I receive the confirmation email of when to meet with someone, it shows me on CST.  I need to read HST so I don’t get confused and miss appointments.  What needs to change?  (Using gmail with a forward to hotmail).

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Kelsi
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SandraJayneCommunity Member
asked in How Do I...?
Calendly Logo

When client's are trying to make an appt. is there a way to use the Calendly logo instead of the actual link http:/ … Looks neater and cleaner in our signature area.

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Kelsi
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2Realist4UCommunity Member
asked in How Do I...?
Calendly Meetings Past Midnight e.g. 11pm - 1pm

I'm in NY and have clients in Africa (7 hour time zone difference). They need to be able to schedule meetings, 2-4 hours in length, from 11pm EST - 3am EST (across the midnight hour).In order to accomplish this, I goto to Working Hours (https://calendly.com/app/availability/schedules) -- and add a 2nd 'interval':12:00am - 3:00am11:00am - 11:45pmThis issue is that I need the 2nd 'interval' to be 11:00am - 12:00am, or another way for my clients too book meetings such as 11pm - 2am. Please advise.

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Kelsi
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Baagh12206Community Member
asked in How Do I...?
Integration and Booking Issue with my Website

Hello, I have integrated and connected calendly with my website People are successfully able to book meeting but there is problem with connecting zoom with my calendly. Is there any easy way of integration with any application? Thanks

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MarthCleaningCommunity Member
posted in How Do I...?
repeating events

Please add the ability for calendly to add repeating events.  Maybe something that searched your calendar for time availability in a repeating scenario like google offers daily, weekly, monthly, custom.   if say there was a scenario that there wasn’t availability for that same time maybe pop up an exception report with dates that could not be scheduled and alternates that you can quick select for fixing or skip for now.  

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jillian
Community Manager
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Dillon00641Community Member
asked in How Do I...?
Sending Specific Resources to Invitees based on their answer

Context - I work for a post secondary institution in Career Services. We use Calendly for students to book meetings with our team. I am trying to use Calendly to send specific resources based on the Answer to the initial Question.(If This Selected > Then This Resource Provided)Ex. Select ‘Resume Support’ receive email with resource guide for resume development. I am unable to find a variable that will trigger this response so I am wondering what the solution would be?  Thanks so much,Dillon

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jillian
Community Manager
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Mark01880Community Member
asked in How Do I...?
Add Gong to all my meetings

Hi, I use Gong to record my meetings.  Gong needs to be added as an invitee (assistant@gong.io) to all of my meetings.How can I add assistant@gong.io to my Calendly so that it is always invited to calls that my customers set up with me?Thanks!   

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Andrew12333Community Member
asked in How Do I...?
Blocking out AND allowing meetings based on same custom schedule

I hope there is an easy workaround to this, but I have not been able to work one out! I work mostly remotely - most of my meetings are virtual, but some are in person. I have to travel to the city for the in person meetings and so try to do this only once a week or so - not on a regular schedule. I therefore need to set custom  days when I’m in the city - and then use those days to EXCLUDE availability of virtual meetings and INCLUDE in person.At the moment, I have two different meeting types  but have to create custom schedules for each one, blocking out the dates twice. It would be really great if I could use some wording in my Apple calendar to indicate that I’m having a day of in person meetings, allowing people to book in person events and excluding virtual ones. If that’s not possible, can I at least use set up one custom schedule to both exclude and include availability in the different event types??Thanks - and hope this makes sense!best wishesAndrew 

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Andreas75247Community Member
asked in How Do I...?
Exhibition with two conference rooms

Hi. We have a sales team of 8 people and ideale I want to set up an exhibition event where a customer can choose the date / time for the event + the wished sales guy.Is this in general possible or do I need to create one exhibition event per sales person? We have two conference rooms on the exhibition and I want to avoid an overlap within the bookings. I read the article to set up a conference room as a calendly user and always create a ne event with the user + the conference user to avoid overlaps.  I general I understood this concept BUT: the restriction for bookings are the sales person availability + the wished conference room. Meaning: company X wants to have a meeting with sales person Y at October 13, 10 am. Meeting room 1 is already booked so the system give only meeting room 2 as an option to book OR both meeting rooms are already booked, so in this case company X needs to select another slot where also a meeting rom (beside the sales person) is available.Are both topics possi

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Kelsi
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PosturAleCommunity Member
asked in How Do I...?
The Italian translation of the telephone number request is incorrect when I activated the reminders for the customer via SMS

When you activate a notification for the customer via SMS, an input is automatically created in the form for the phone number.The problem is that in Italian the label of the input field is translated badly: "Send text messages to", "invia messaggio di testo a".As you can see, this label is not explicitly asking for the phone number and honestly it is not clear what the user should write. A clearer label would be simply "telephone number", "numero di telefono".Maybe the problem is that Calendly want to be clear that the user will receive text messages by filling in that field, and I can agree, but in any case it is not clear that it will be SMS...unfortunately I noticed that I cannot change manually the translations, which instead happens on other platforms.Thank you in advance if you will change the writing correctly.

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Kelsi
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Katie_DFNCommunity Member
asked in How Do I...?
Feature Request/Adjustment: reducing extraneous clicks when managing events

I manage about 30 different event types for various combinations of groups on our team. I frequently need to go through all (or almost all) of the event types to make adjustements. Sometimes we want to reword or add a question in all the event types, or we want to change the “how many days out” setting for all event types. It’s tedious that I have to open all events, but it’s made much MUCH worse by the fact that I cannot use the browser-standardn “open in new tab.”  I have to:Pick one event, click on it and wait for it to load Make the adjustment and remember which one I just did Go back to the list of events and wait for that page to load again Once I get to #10, click the “More” link. Find the next one and open itRepeat 30 times.  Please, please, please… can you make it possible to open events in a new tab? That would really save me tons of time, because then I can just open them all in a bunch of tabs, know I got them all (no trying to remember where I left off and realizing later

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Kelsi
clint
Employee
clintEmployee
posted in How Do I...?
Masterclass - The Art of Cold to Closed

If you haven’t registered for our 3-part Webinar Series “The Art of Cold to Closed” with Morgan J. Ingram, there’s still time! Register at the link below to catch the final entry in the series tomorrow at 1 PM EST. In our final session with Morgan, he’ll explore strategies to move deals forward faster. Learn how to leverage AI and automation to speed up your sales process, identify which deals you should continue working, and keep the relationship thriving between meetings.https://calendly.com/masterclass-cold-to-closed 

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Todd75416
Calendly Connector
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SBahighlandblendNew Community Member
asked in How Do I...?
Not saving new working hours or date specific overrides

I have tried both on the app and website to add in date specific hours for the 24th July (I want it to be marked as unavailable). However this isn’t transferring to my Calendly on the front end and still showing as available.  I also tried amending weekly hours schedule for a Wednesday, but the original schedule (2-6pm) is also still showing.  Whenever I tried these, a pop up noting ‘changes saved’ is appearing. Any advice? 

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Kelsi
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Kitty68404Community Member
asked in How Do I...?
Payment collection: selective bookings within a single event type?

We have a vaccine clinic for our cat/kitten foster families every 3 weeks. It’s a free service for foster parents. But kittens need a series of vaccines, so we’ve been offering it to adopters now as well. But we’d like adopters to pay like they would if they went to the vet. Is there a way we can charge some people but not others? I know the work around is to clone and route, but that’s essentially creating two separate calendars for appts. So if we have a clinic from 10-12, we’d potentially have people double-booking for a time. Which wouldn’t be the end of the world, but wondering if there’s a different way?

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Kelsi
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Ken72254Community Member
asked in How Do I...?
Calendly + Stripe/ testing purpose

Hi everyone, I wanted to connect Calendly with Stripe to let clients book the time on Calendly, pay on Stripe and get the invoice by Stripe.To doing that, we want to test out the user flow first. I have created the dummy account on Stripe without any actual business details and connected to our Calendly account. But unfortunately it seems not working, I cannot connect them both together.Does anyone could help me out or point me to the right direction please. Ken 

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Kelsi
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BloxBytes52845Community Member
asked in How Do I...?
Multiple Brands

We have Essential plan that allows 1 seat though I am not sure what is meant by “seat”. We want to use same account on multiple websites. Though we can use the calendar links on different sites but each calendar picks up the branding/logo from the profile. My question is if we upgrade to another plan then can we use different branding/logos on different calendars?

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Kelsi
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Jon11364Community Member
asked in How Do I...?
How to I charge for an event, with coupon options?

I am setting up an event that I will be charging for, but I would like to be able to set up the ability for a coupon code to be used (which will reduce the price for those with the code)Is there a way to make that happen in the platform? 

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Kelsi
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Jon11364Community Member
asked in How Do I...?
Group Event Type with Date Specific Hours

I am working to create a single-paid event. This event needs to have exclusive rights to certain hours (and only those hours) on my calendar. i.e., I am NOT “available” during those hours (for other events) as I will be hosting that event, but I need that event to be live during ONLY those hours on that day. (August 1 from 1730-1900). I tried to use the info provided in this post: but, I think that some of the settings have changed, and it no longer works the way that it is described in the video. Is this still possible? Any help would be appreciated. 

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SupernovaCommunity Member
asked in How Do I...?
Does Calendly/Stripe vault credit cards? Want to charge for no-shows w/o refundable booking fee.

Title pretty much describes it: if client doesn’t abide by cancellation policy, they’re charged for the appointment. Vaulting the card in advance isn’t perfect, but tryig to avoid implementing a refundable booking fee. Acuity will do this, but I’d prefer to use Calendly + don’t see a clear answer.Thanks!

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Bill_CCommunity Member
asked in How Do I...?
Is there a way to change just the title of my 1-on-1 calendar?

Trying to change just the title of my 1-on-1 calendar rather than create a new calndar. Is there a way to do that?

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Kelsi
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Stephanie61650Community Member
asked in How Do I...?
Option to override round robin on case-by-case basis?

Hello - If we have a team event type using the Round Robin setting is there any ability from the team calendar to schedule with one specific team member on a case-by-case basis versus the round robin setting selecting the the team member? Or is the only option to reschedule the event and choose that team member after scheduling? Thanks!

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Kelsi
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mrflibCommunity Member
posted in How Do I...?
Add the "Confirmed" status to the Calendly extension

Hi Calendly. When customers confirm their appointments, it doesn’t show anywhere really useful that they have done so.  Take today’s example it would be good if we could see confirmed on this page, if they have done so. We currently need to click on each one to see if they have confirmed. This is important at a glance information. I’ve just done a red-text example confirmed to show how it could be from a functionality standpoint. Cheers  

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Kelsi
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Jason37635Community Member
asked in How Do I...?
Super-basic sync question

Hi there folks, This may seem super-basic, but I also can’t find it spelled out anywhere: I have one paid account with more than one event type. When one time slot gets booked by a customer on one event type, the same time slot automatically becomes unavailable across the other event type schedules, right? I would assume so.  But as I say, I can’t find it spelt out anywhere. Best, Jason P.S. While searching this help forum, I saw a few requests for a way to set ‘master unavailability overrides’ across all event types with one operation. Has this arrived yet? :)

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Kelsi
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FinKlar03108Community Member
asked in How Do I...?
Termin intern weitergeben

hallo liebe Community, ist es möglich, dass ich einen bereits gebuchten Termin intern an eine andere Person weitergeben kann? Problem ist, ein Berater ist krank, nun muss der Kollege die Termine übernehmen. Was kann/muss ich tun damit der andere Kollege die Termine in seinem Kalender hat? Danke 

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Kelsi
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Trish46058Community Member
asked in How Do I...?
Feature Request: Please include all Event Types in Managed Events

As a: Calendly Admin...I would like: for all event types to be available in managed events...So I can: reduce manual configuration work and reduce the risk of event configuration and routing errors. Current state:Our go-to-market process involves a round-robin event where the Account/Company Owner is the meeting host and an invitee is chosen from a pool of Sales Engineers. I have to create a separate shared event for each sales rep to use in routing logic. Separate routes need to be created for each rep (plus a catchall user) using a (HubSpot) Owner id filter. Our go-to-market process also involves a group meeting where the Account/Company Owner is meeting host #1 and the same two support specialists are hosts #2 & #3 across all reps. Like the round-robin event, separate event types need to be created for each rep as well as separate routes with an Owner id filter. Round-robin events require slightly less button clicking than Collective events. When using Collective events, the hos

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Kelsi
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