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2527 Topics
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Gohar81815Community Member
asked in How Do I...?
I can't unsubscribe from Calendly notifications

Hi there. I can't unsubscribe from Calendly notifications because the link in the footer doesn't work properly. Could you please help me?Thanks

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Vivien1977Community Member
asked in How Do I...?
When I reschedule a Calendly appointment for a colleague, their diary doesn't update - help?

I am the account manager for our Calendly account - I have 6 colleagues who sometimes I need to reschedule Calendly bookings with and we also have a “round robin” set up.When a client originally books a Calendly appointment, this goes into my colleagues’ diary but if I log in to reschedule (at their or the clients’ request) the updated appointment is not reflected in my colleagues diaries. I wondered if this was anything to do with Calendar Sync settings in the Connected Calendars sections so I checked and it is only my calendar which is connected - is this is the issue?  If so, does that mean they need to log in and sync their calendars because I don’t know their passwords?Any help or advice would be appreciated. Thank you :)

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Kelsi
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Dirk55682Community Member
asked in How Do I...?
GDPR sample text

Hello,is there any sample text to use in my own Websites “Data protection”, when using calendly?do calendly itself provide such a sample text?Thank you 

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Philip73784Community Member
asked in How Do I...?
Impossible to reach customer service via chat

Hi there,It is impossible to reach customer service via the chat option.It basically says “waiting for an agent” for hours.All I want to do is download a proper invoice and the one that is listed in my account doesn’t have my name on it but Calendly’s (!!!).Is there an email address for billing that anyone has?Thanks.

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Kelsi
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Martin18136Community Member
asked in How Do I...?
Meetings not being added to diary of user, or attendee

I’ve been using Calendly for some time, and in the last 24 hours noticed that when meetings are arranged, and accepted, they don’t transfer into either my diary (user/account holder) or the attendee’s diary.  Essentially everyone accepts, but the meeting doesn’t appear in anyone’s diary.I haven’t changed any settings - so does anyone have any idea what to do?

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Kelsi
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Ditch60205Community Member
asked in How Do I...?
Integrating Calendly with Multiple Team Members' Calendars for Improved Scheduling Efficiency

I'm currently trying to integrate Calendly into our workflow at a small business and am hoping to optimize our scheduling process with multiple team members involved. Here are a few questions I have: Multiple Calendar Integration: How do you efficiently integrate Calendly with multiple team members' calendars without causing conflicts or overbookings? Are there best practices for ensuring that all calendars sync correctly? Group Events: We often need to schedule meetings involving more than one team member. Does Calendly handle group events well? If so, what are some tips for setting this up seamlessly? Time Zone Handling: Our team is spread across different time zones. What are the best strategies to manage this in Calendly to avoid scheduling errors? Customization Options: How customizable is the Calendly interface? Can we add custom fields or branding that reflects our company's image? Automation Features: Are there any advanced automation features in Calendly that you find

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Kelsi
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Ted MastersCommunity Member
asked in How Do I...?
Setting up my calendar?

Hi Cimmunity,Is there a support phone number for Calendly? If yes, can someone provide it to me?

443
Kelsi
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slooffmasterCommunity Member
asked in How Do I...?
Feedback on latest Chrome extension version

Recently the Chrome extension was updated which changed the UI. Because I’m not very happy with the changes I’d like to share my thoughts here.the “sidebar” doesn’t work well when you have more than three meeting templates. Clicking on the “Share Availability” button the dropdown disappears behind the container: Also note that the icons are cut off at the bottom. Not So nice… When I’m done copying the meeting link I now have to click on the X in the top right-hand corner to hide the “sidebar”. With the previous implementation this wasn’t necessary because it closed a soon as I clicked elsewhere. All in all changes that do not improve the UX, to the contrary. Or maybe others are happy with these changes?

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kendall
Employee
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PhxPeaceCommunity Member
asked in How Do I...?
Meeting Poll Reserved Times No Longer Displaying on my Outlook Calendar

HELP! I’ve sent out meeting poll invites and went back in to Calendly to delete meeting spots held for the next morning when no one responded. Since I did this ALL reserved meeting times have disappeared from my Outlook calendar and I’m afraid someone will now be able to overbook and steal the time slot(s) reserved for my very important meeting.

843
Kelsi
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B.72731Community Member
asked in How Do I...?
Calendly for spa business

Hi, we are thinking about using Calendly for the website of our spa business. I have played around with the free version a little bit and so far I like it.  We have two slightly different usecases for it, but we only want to use the inline embed functionality (on a wordpress site). Here are the use cases:On each service landing page, we would like to embed the calendar (i.e. the event type landing page, or whatever it’s called).  We also have a dedicated booking page which basically has again all services listed plus the booking calendar for all of them.We would be fine to just embed all event types as single items for both cases (as I’m not so sure whether the actual booking landing page is really helping us in terms of UX etc.).  Now the questions:We have various service providers with various availabilities providing our services. The customers should be free to either see just all availabilities for an individual services (i.e. availability of all personnel providing this service)

5565
Kelsi
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zohaibCommunity Member
asked in How Do I...?
Change Order on Event page

In my schedule, I want to display the invite details form first. After filling out the form, I want to show the calendar. Is there a way to do that? I just want to change the order of things on the Calendly event page.

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Kelsi
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TSHYCommunity Member
asked in How Do I...?
Booking two types of meetings on the same day

We have two meeting types setup - one is a group meeting type and the other is a one-to-one.We are wanting people to be able to book into the group meeting as well as the on-to-one on the same day/time but whenever someone is booked into the group, it blocks out the ability to book into the one-to-one.Is there a workaround for this?

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Kelsi
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Joshua48804Community Member
asked in How Do I...?
Microsoft Teams integration: default to "online meeting"?

Hi- my calendly is working fine- but when I open a meeting it has scheduled in teams- I have to go into the event in Teams calendar and choose “online meeting” myself- which then has to update to the other participants. Is there a way to just have this choice made before they schedule with me- so they are not getting multiple emails?

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Kelsi
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dasbanqCommunity Member
asked in How Do I...?
Tiktok ads x Calendly

How can we connect the tiktok pixel with calendly to be able to track events? Specially if its web embed.

1351
Kelsi
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FMA60146Community Member
asked in How Do I...?
Is there a way to create a daily summary report?

We use Calendly for appointments made by external users and use our Outlook calendar to see events. It would be helpful to send a list of events including the person’s name and company to our front desk person who greets the visitors when they arrive.  Is there anyway to do this?Thanks!

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Kelsi
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TALENTLOTSEN42608Community Member
asked in How Do I...?
How to show scheduled round robins in the scheduled meetings dashboard?

Dear Community,  seems scheduled round robins are not displayed in the scheduled meetings overview, see attached screenshot.  Can anyone help? Best Regards from Hamburg Michael

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Kelsi
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Dirk31787Community Member
asked in How Do I...?
One event with different durations to chose from

I am looking for an event type with selection e.g. 15 min., 30 min,. 45 min. and 60 min and after the selection the customer sees in the calendar where I have time for it

851
Kelsi
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GateCityBikeCoopCommunity Member
asked in How Do I...?
How to print scheduled events?

I would like to print the scheduled events page. I am using this for a bike shop schedule and I don’t want bike grease all over my electronics, thus I need paper. I’ve tried using the browser Print from Chrome, Safari, Edge, Duck Duck Go, but the results are all bad.Thanks.

2381
Kelsi
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GateCityBikeCoopCommunity Member
asked in How Do I...?
How to export selected event columns

From the Scheduled Events page, I can Export a CSV. Unfortunately, it includes many columns I do not want to see. I can hide them in my spreadsheet program, but this is very inconvenient as I do this operation frequently, having to hide unwanted columns every time. How can I avoid all the unwanted data, for example all the UTM columns? Thanks.

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Kelsi
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pascaletherienCommunity Member
asked in How Do I...?
Email Confirmation cannot be edited

Hello! We want to customize our confirmation email and for some reason it’s not working. I hope someone in the community can help! Here’s a loom video for reference:  

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Kelsi
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Bob26488Community Member
posted in How Do I...?
Billing issues

I was just billed today for calendly yearly renewal. I am retiring soon and did not plan on renewing. How can I get a credit and delete the account? 

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Kelsi
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MLDSandlerCommunity Member
asked in How Do I...?
Why doesn't Calendly use my existing Zoom settings?

I have carefully made certain settings in Zoom my standard, one of which is NO WAITING ROOM. Always passcode. however, every Zoom created by Calendly has Waiting Room turned on. Why aren’t my existing standards being applied and how how do I fix it please?Thank you

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Kelsi
Kelsi
KelsiCalPal Emeritus
published in Featured Tips + Tricks
An Overview of Booking ConfirmationsTutorial

You’ve set up a slew of event types and you’re eager to get booking, but you see the “Communications” section in each of your event type’s settings and aren’t sure where to begin.  For some background, when setting up your Calendly event types, you have the option to notify your invitees of new bookings using either calendar invitations or email confirmations. There are pros and cons to each option depending on your specific use case, so here’s a guide to help you better understand how each of these work.  Who Can Use This?Both our calendar invite and email confirmation notification options are available to users on all plans, from Free to Enterprise. Users on our paid plans have the ability to personalize these booking notifications as well as to configure different booking reminder options. You can read more about our pricing, plans and features associated with each on our Pricing Page! FYI: The Teams plan is available for both multi-user organizations as well as for individual use. 

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Kelsi
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Savannah06740Community Member
asked in How Do I...?
Can I see which user scheduled an event on behalf of another user in Salesforce?

Hello! We use the Salesforce integration, and our team wants to track how many events are scheduled by our sales assistants on behalf of other sales reps. Is it possible for me to access that information through the integration? Ideally, I’d like for the Event record in SF to show the sales rep who hosted the event as the “Assigned To”/owner (which seems to be the default in the flow template), while being able to map the name of the assistant who actually scheduled the event to a custom field on the record. I see the “Event Primary Publisher” name and email fields on the CalendlyAction object, but it seems like that will always represent the host, whose calendar the assistant scheduled the event on, rather than the assistant’s information. Is there a field I’m overlooking on the CalendlyAction object? I’m open to creative workarounds too! 

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tcampb
Employee
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Brendan85860New Community Member
asked in How Do I...?
Buffer time

My events all have 15 minute buffers afterwards.  While Calendly recognizes the buffers, my Google Calendar does not.  Thus, coworkers looking at my calendar think I am free at that time.  Is there a way to have the buffer time added to the host’s calendars, while leaving it off the invitee’s calendars?

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