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Trying to figure out how to do that thing? We can help.

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  • 6,325 Replies
2639 Topics
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Chloe35150Community Member
asked in How Do I...?
Limit Events Scheduled by Person, not Event

I have a user who wants to limit the number of event scheduled through Calendly. As she has about 25 event types, limiting each event type does not help, as her day could still be completely filled. Is there any way to only allow say 4 meetings scheduled a day for this user total, regardless of event type? 

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David
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Michelle68060Community Member
asked in How Do I...?
Why does Calendly keep saying this even though my photo is 300 x 300 pixels?

 

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David
Community Manager
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vsollCommunity Member
asked in How Do I...?
Calendar invite displayed as code for invitee on their phone app

When an invitee opens their calendar on their phone app the calendar event displays as code and takes up the entire screen. Why is this happening? Thanks

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Regenerate44157Community Member
asked in How Do I...?
Different type of events, limited availability

I have the standard plan. I offer different services, but can only take a maximum of 2 clients at a time. How can I set up my availability to limit the number of clients at a time?

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David
Community Manager
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16364Community Member
asked in How Do I...?
Can not upgrade due to billing zip code issue

My colleague and I are trying to upgrade our account. We select the plans and the seats and enter our credit card information we get this error:We have returned to our account setting and explored every tab and can not find any address/zip code options. We have emailed the listed address and have received slow response.Can anyone please help resolve this issue so we can upgrade our plan?

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David
Community Manager
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Jamie37671Community Member
asked in How Do I...?
Discount and Promotional Codes in Calendly - needed urgently

I currently use Calendly for internal staff who book clients into my calendar and I use my own bespoke booking system for clients who want to book in with us directly (i.e. they go on our website, click to book an appointment, choose their appointment time and pay for the service either at the full rate or a discounted rate on the screen or if they have a discount code, they enter this and the RRP price reduces accordingly).  They pay £83 or £147 to book in but I offer discount codes of 20% off and also other codes to sell for a flat £60 or £90 etc.  I have around 100 re-useable codes and tens of thousands of one-time codes.  I also have third parties selling our service (such as Groupon) and so I want to give them a special code whereby they can book the £147 service for £0 – these clients receive the one-time use codes. I am looking at changing our CRM and other services to Zoho One and since our bespoke booking system is no longer supported, I will be stopping using that once I’ve b

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Allen07171Community Member
asked in How Do I...?
Another Voice for Repeating Appointments

The topic was closed on another thread but the issue remains. I am certain I’m not alone in requiring this feature for my money’s worth.  A work around takes time. Time equals additional money. A service such as Calendly is based on saving time, and thereby money.  Thanks

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David
Community Manager
jillian
Community Manager
jillianCommunity Manager
asked in How Do I...?
What calendars can I integrate with Calendly?

What are the available calendar integration options that Calendly offers?

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Anastasia85233Community Member
asked in How Do I...?
Maximum number of 1 event per month

Hi there!How can I limit maximum number of 1 event per month?I’ve seen articles that this feature is already available, but I don’t see any “New Editor”Thanks in advance!

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David
Community Manager
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Nadja75624Community Member
asked in How Do I...?
Specific dates for one event type only

Hi,I have different event types with regular availabilites throughout the week.And I would like to have one event type which is only available for 3 day in March.If I use the “date-specific hours” (does not matter if only for that event ytpe or for all of them, my calendar shows all days, except for the ones I chose the availability for. What am I doing wrong and how can I have only specific days and times for this one event type?Thanks in advance!BestNadja

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yphCommunity Member
asked in How Do I...?
1er jour de la semaine

comment changer le dimanche en lundi comme 1er jour de la semaine ?

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wstoneCommunity Member
asked in How Do I...?
Administrator only account

Is there an administrator only account?  I will not be having events created to me but will be managing users, events, etc.  This was asked a year ago and the answer was no, hoping for a different answer now as it does not make sense to pay yearly for an admin only seat.

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David
Community Manager
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TheBathroomStudioCommunity Member
asked in How Do I...?
Different 'Max Meetings' per day?

Hi, we allow customer to book meetings, which we limit to 2 per day, but we want to have a limit of 1 on Mondays. How could we do that?

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David
Community Manager
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NikolassilvaCommunity Member
asked in How Do I...?
Show specific times to users based on "category" + Allow shareable Template Workflows without assigning to Event Type

Hi! I’m a behavioral designer helping a partner pilot a “pre-scheduling” intervention that leverages defaults to increase student attendance a advising meetings.I’ve been working with student advisors that have a:A caseload spread out across several different schools, 4 “engagement periods” where they go to visit different schools for the meetings with different dates for each school within each period.We first wanted to simply tell students to book all their meetings in one go at the start of the semester. I looked at every possible way to do this on Calendly with no luck.Routing forms could send them to different booking pages, and confirmation pages could chain-link them to the next booking page.  But in order to show students only their specific school’s dates within each specific engagement period the advisors would have to create 4 different event types per school. With 6-7 schools per advisor, that became unwieldy.  We are now trying a “pre-scheduling light” version of booking t

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David
Community Manager
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Aleksandra44Community Member
asked in How Do I...?
Calendly not sending calendar invites to attendees, no meeting emails

Hi, The last three meetings that people have scheduled with me, they have not gotten calendar invites and they have not gotten meeting emails.This will cost me money, I’m considering switching services. This just started this year, I’ve never had a problem before. What is the best way to contact the hlep desk to get this issue resolved? what is their direct email / contact?

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David
Community Manager
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jeffdagenaisCommunity Member
asked in How Do I...?
The reschedule option do not respect the minimum notice

If we set the minimum notice to 1 day, it’s possible to bypass this notice using the reschedule link inside your invite. I don’t think this is the normal behavior. 

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Miggy StardustCommunity Member
asked in How Do I...?
Having trouble figuring out how to set up my use case - concurrent event types that are mutually exclusive

Hi Calendly community, I have a ‘regular’ paid subscription account for a small venture I have been setting up. I have been perusing the help section, tutorials, etc. and have spent a few days setting up event types. But I keep hitting snags around availability, mutual exclusivity, individual vs. group, etc. I’m hoping someone can help me with “ah, here’s what you want to do!” because I think my use case is fairly straightforward. The concurrency/exclusivity is driving me batty trying to figure it out.The behavior I’m looking for is this:I have three event types-- “Short” (3 hours), “Medium” (5 hours), and “Long”(7 hours). They are all available at a time-- let’s say 5pm every day. They are mutually exclusive. So a person can choose one of those three. When they do so, it renders the others unavailable to book. I have set up these three event types. On the Calendly.com/mybizname page, it starts by showing the three and it says “please follow the instructions to add an event to my calen

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Tom53160Community Member
asked in How Do I...?
Calendar Sync - Unable to add other calendars

I just setup my calendly account. When signing up, I connected to my google calendar account and it suggested a list of calendars I could pick to check for conflict with - I selected only one of them. I’d like to modify that and pick some other calendars from that same gmail account. I cant figure out how to do that. When I go on the “calendar sync” tab it shows me my gmail account but not the different calendars I have within it. I tried removing the the account and reconnecting it but when doing that the I am not proposed to pick which calendars within my gmail account to use! 

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Erik86218Community Member
asked in How Do I...?
Using Calendly as a primary scheduler where attendees, time, location are known?

Hi everyone, One of the features I really like about Calendly, is the workflows specifically sending reminders, and follow ups.  This works great for the Calendly events that participants schedule.I was curious if it’s possible to create a fixed recurring event within calendly as I would do with my native calendar (e.g. google calendar)? That would allow me to use the awesome workflow tools for all of my eventsThanksErik

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David
Community Manager
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Jen53250Community Member
asked in How Do I...?
Self-coordinated Scheduling

Hi everyone,I'm exploring whether Calendly offers a scheduling feature that lets two external parties share their availability and coordinate a meeting without a host actively managing the call.Here's our scenario: our team manages a customer reference program where we connect a customer with a prospect (or two customers) to discuss their use of our product/features. We’d like each party to independently enter their available times into Calendly so that they can find a mutually convenient meeting slot—without me having to coordinate or join the call.Does Calendly support this type of self-coordinated scheduling? If not, are there any workarounds or similar features within Calendly that could help achieve this?Thanks in advance for your help!

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Thomas00714Community Member
asked in How Do I...?
Microsoft Teams Link is not included in confirmation mail

Hello,I am using the Free Version of Calendly.When a customer books a meeting in my calender, he only gets a confirmation that the meeting has been booked, but the Microsoft Teams Link is missing.I have checked the settings and Teams is succesfully connected within Calendly (see attached screenshot)What needs to be done, that the Teams link will automatically sent with the confirmation mail. Thanks for a quick replyThomas

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Cindy45345Community Member
asked in How Do I...?
Google calendar is not synced with a new event

My Google calendar is not synced with a new event I created.  I have checked multiple forums and have done everything that has been suggested:  deleting calendar and adding again; choosing the event for availability; making sure my appointments show up on the calendar as busy; cleared my history and data, etc.  And the calendar does appear when I try to set up a one off meeting.  I’m stuck.  

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David
Community Manager
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Scarab20Community Member
asked in How Do I...?
Country based declinations

Our users are receiving invites from countries where our services are not available. This information is posted on our site but some are not reading all the details. Is there a way to limit or auto-decline invites from certain countries?As an aside, these invites we are receiving are not spam. They are legitimate requests but we, as a company, cannot help them. Let me know if my explanation is not clear. Thanks, Sam.

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Laurel32818Community Member
asked in How Do I...?
Yellow exclamation point

What is the meaning of the alert symbol here? 

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David
Community Manager
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Dresses24752Community Member
asked in How Do I...?
More availability on a certain day with more staff available.

Hello,I’m sorry, here I am again with a question. I'm trying to make the caleder work as good as possible so I hope you can help me again.Is there a way to set a multiple events on a certain day. Example; on saturday we are with 6 or 7 persons working in our store, so we can handle more appointments. At this moment I can only set a maximum event limit for the whole week. Is there an option to have the saturday or any other day offer more availability in a group event. 

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David
Community Manager
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