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How Do I...?

Trying to figure out how to do that thing? We can help.

  • 3,049 Topics
  • 7,341 Replies
3051 Topics
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Christine23884Community Member
asked in How Do I...?
I would like to have the option to override my own availability settings

It’s really frustrating that I first must change the settings (how many hours in the future can that event be scheduled) and then I must change my availability (adding the specific time/day that I want to schedule) and then hope nobody snags that time that I’ve already promised to a client before I go back in to add the client manually. THEN, I must go back and undo the two settings I’ve just modified and put them back to normal, again hopeful that nobody books before I get it set.That’s a LOT of steps. Why can’t I simply override my own calendar?

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David
Community Manager
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ssmlrehansoftCommunity Member
asked in How Do I...?
How to change Calendly Preview in webiste?

My  website is showing calendly like this I want to show it default like this   

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David
Community Manager
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Shane76601Community Member
asked in How Do I...?
Timezone correct but available meetings only available at night (incorrect timezone)

My timezone is correct but available meetings only show between 11pm at night at 600am in the morning. what is wrong?

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David
Community Manager
AY6LFSDMnhKm
AY6LFSDMnhKmCommunity Member
asked in How Do I...?
How can customers contact me with a question before an event?

I want to let customers send me a question or provide information not collected at the time of booking. I also want to let potential customers whose schedule does not mesh with mine contact me directly for a one-off scheduling request. Is this possible with the free plan, and if not, which is the lowest paid level for which it is possible?

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David
Community Manager
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Laurie77758Community Member
asked in How Do I...?
How do I set a max per client on a specific meeting type?

Hi, I will have free intro meetings in my practice, however this will be only once per person. Is there a way to set this up?I saw an older conversation where you mentioned adding a max per client ID to your backlog, but I am not sure if you have been able to work on it yet?Thank you!

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David
Community Manager
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Aneta J LCommunity Member
asked in How Do I...?
Request for PLN currency support in Stripe integration

Hi Calendly Team,I am a user of Calendly and currently using Stripe as my payment gateway. Unfortunately, I noticed that the Polish currency (PLN) is not available as an option for payment processing. This is crucial for my business, as most of my clients are based in Poland and prefer to pay in PLN.I kindly ask if there are any plans to support PLN as a currency in the Stripe integration, or if there is any workaround available. This would significantly improve the experience for my clients.Thank you for your support,

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David
Community Manager
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Jessica12643Community Member
asked in How Do I...?
Duplicate Available Times

I am having trouble figuring out how to create duplicate available times under 1 user. Example I want two 10:00s, 10:30s, 11:00s and so on. Any help would be appreciated. I have also tried scheduling it under Group as well. Thank you

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David
Community Manager
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Rickey67865Community Member
asked in How Do I...?
NEW Email (and Calendar associated with it)

Im wondering If I can change my email and destination calendar for appointments.  I would like to do this without changing my account or associated URL code boxs.  Is this possible?Your Friend,R

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David
Community Manager
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LucyLJWMCommunity Member
asked in How Do I...?
Use different account for Calendar from logging into Teams

Hi everyone, does anyone know how I resolve this?The calendar I add bookings to and check for availability is me@work.com The MS Teams account I use for the meetings is me@home.com  So I create Teams meetings as WORK but then try and access them as HOME. Access is denied as I am not the originator I cannot see how I can login with my work doman for meetings to sync with calendar AND login with a different microsoft account to be the originator of the Teams meeting.Any help would be gratefully received, thanks Al

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David
Community Manager
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Jamie04086Community Member
asked in How Do I...?
Chatbox not working, neither is the cookie tab

I have a paid account on Calendly and want to cancel my account before it renews. I pushed cancel, but it still wants to renew until next year. I do not want to continue on for the next year. I was informed I needed to click the textbox when trying to chat with someone, but it will not show up. When I clicked the troubleshoot tab, it said to make sure functional cookies were on. The cookie tab doesn’t allow me to actually click it. I need this cancelled today, please, without renewing this year. 

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David
Community Manager
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eDiamond007Community Member
asked in How Do I...?
Reschedules sent before I finish

When I start to reschedule an event, the program sends it out (updates) before I’m done! How can I stop that from happening?

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David
Community Manager
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Jord.1992Community Member
asked in How Do I...?
Set Repeat/Recurring Appointments

I see others have previously inquired about this and I’d like to drive home the feedback and ask that it is pushed with priority to your dev teams/product teams.I have found Calendly to be nearly perfect in every respect save this one. All of my meetings are weekly, and each week I need to remember to go in and REBOOK all of them for the following week.Several user notes here:I want to be able to, from the booking screen where I type in the users name/email, set the meeting to Repeat → Weekly and set the date until which this weekly appt goes (with one of the options to be indefinitely). In the meantime while this feature is ironed out, I would appreciate the option to ONLY send the Reminder email 24-hours in advance - not a ‘confirmation of booking’ email. This way, my patients don’t know exactly when I rescheduled them in for the next week, only that we have a set weekly appointment that they will receive a reminder for every week at the same time. To be clear, I want the reminder em

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David
Community Manager
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Rebecca71835Community Member
asked in How Do I...?
Adding more than 10 invitee questions/ add more comprehensive intake for meeting booking

Is there a way to add more than 10 questions ? I use that part of the intake for booking a call to get a comprehensive idea of some things to be discussed in the meeting. If not yet, id love to suggest this as a feature. or some intrgration thats like google forms or something but within the booking page for calendly meeting.

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David
Community Manager
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Emmanuel88718Community Member
asked in How Do I...?
Disponibilités spécifiques

Quand je souhaite planifier une disponibilité spécifique pendant une journée ( exemple : disponible de 8h à 12h et de 18 à 20h) la modification n'est pas prise en compte et toute les plages horaires sont disponibles 

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David
Community Manager
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LauraVBCommunity Member
asked in How Do I...?
Calendly Events Not Being Added to my Google Calendar

I have synced by google calendar and my Calendly account.   I can see that they are synced because my conflicts on my google calendar do not show up as meeting options in Calendly.  So clearly Calendly is reading my google calendar. I have also selected this particular google calendar for Calendly events to be added to. But when a meeting is confirmed in Calendly, it is not appearing in my google calendar.  How can I fix this?Thank you!

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Martin84885Community Member
asked in How Do I...?
Not all availabe Times are synced to the Calendly link

I have added new times for availabilty. But calendly still shows only the former Times. How do i update the times?

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David
Community Manager
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Andreas01168Community Member
asked in How Do I...?
Exchange 2016 On Premise Connection not working

I am trying to connect calendly to my Exchange calendar. My attempts have so far been unsuccessful.I am sure that the data entered ist correct.MS Connectivity Analyzer says that everything is correct.Accessing EWS through curl is successfulAccessing EWS through Browser is successfulSo why the troubles connecting calendly to exchange?

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David
Community Manager
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Dee123Community Member
asked in How Do I...?
Google Analytics Funnel for Calendly

Goal: trying to get data analytics on a funnel view of when users a) visit my page b) what % of them drop off or end up booking c) source which website they’re coming fromContext: I came across this help center article and i’ve done the following1) Add measurement ID on Calendly for the integrationQuestion: do I need to embed Calendly on a personal website to get the analytics or can the data from my calendly page just populate on Google Analytics? After adding the measurement ID on Calendly, I checked the Realtime data reporting tab and didn't see anything populate. 

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David
Community Manager
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Carole23231Community Member
asked in How Do I...?
devise en CHF

Bonjour,Savez-vous quand il sera possible de facturer en Franc suisse svp? Merci pour votre réponse.  

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David
Community Manager
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moe34210Community Member
asked in How Do I...?
Locked Out of My Calendly Account (Google Sign-In Redirect Issue)

Hi Calendly Community,I’m completely locked out of my Calendly account and hoping someone here — maybe a Calendly rep — can help or point me in the right direction.Here’s the issue: I originally created my Calendly account using Google Sign-In (with my personal Gmail). Recently, I set up a Google Workspace account for my business. Now, when I try to log in using Google, Calendly redirects me to the Workspace email — but it says “no account linked” and blocks me. I never set a password on my Calendly account, so I can’t bypass Google Sign-In to get in. I’ve already emailed support but haven’t received a reply yet. I just need help regaining access or setting up a password so I can log in again.If any Calendly team member or experienced user sees this, please help!Thank you so much.

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David
Community Manager
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kontaktefektywnasynergia65223Community Member
asked in How Do I...?
disappearing deadlines

I'm having an issue with the Calendly scheduling system. I’ve set specific hours during which people can call and book appointments. However, I’ve noticed that some time slots are disappearing from the system, but I’m not receiving any notifications by email or within Calendly itself. How can I find out who scheduled those appointments?

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David
Community Manager
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ArchkeyCommunity Member
asked in How Do I...?
Include a link to an external booking system??

Hi! I use Calendly to schedule private fitness sessions.  I also work at a few studios providing private, duet, and group sessions.   I would like my clients to have one booking link (preferably Calendly) to access all of my booking options.   I have booking links for the other studios that I want to include as options on my Calendly booking page. I have tried a few options, but I don’t like how clumsy they are.   I appreciate any suggestions that you can share with me.

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David
Community Manager
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Saad61425Community Member
asked in How Do I...?
Folders to Organize

The biggest compliant I have is it’s too hard to organize and find things.Is there a way to create folders/groups without those dumb colors?The problem with colors is that they’re not even labels so you have to remember what each color means.

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David
Community Manager
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Crystal.Darby66022Community Member
asked in How Do I...?
Editing an email after appointment is set

A client scheduled an appointment with me and invited another person, inadvertently mistyping their contact’s email address. There used to be a way to edit the email address, but I cannot find a way to now. Any suggestions? 

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ZenWithBenCommunity Member
asked in How Do I...?
Any Updates on Google Business Integration for a Booking Button?

Hi Calendly team, I’ve seen multiple threads, including one from 9 months ago, where users asked about integration with Google Business Profile to enable the “Schedule” button that appears directly on search results — similar to platforms like MassageBook, Acuity, and Square Appointments. At the time, it was mentioned this request would be forwarded to developers. Is there any update or timeline for this? The lack of this feature is really limiting visibility for local service businesses like mine. There are forum posts dating back over two years asking for this functionality. I love using Calendly, but I’m now seriously considering switching to a different platform just for this feature — and I know I’m not alone. Is this something you’re actively working on, or should those of us who need direct Google integration start looking elsewhere? Thanks in advance — transparency here would go a long way.

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