How Do I...?

I have several collective events with a colleague—I’m based in Belfast, and he’s in Melbourne. We use collective events to ensure he’s included on invites, even if he doesn’t need to actively participate. He just needs to be aware of the meetings. However, I’m running into an issue: I need to schedule a customer support call in GMT. I’m available, but my colleague is asleep during that time. Because collective events require all hosts to be available, there are no available time slots—even though he doesn’t need to attend. Is there a way to override the requirement that all hosts must be available for a collective event? Or is there a different event type that would allow this kind of setup (where one host is optional or just included for visibility)?

 Hello Support, I am a brand-new user of Calendly, helping my boss in her setting account. She integrated her Calendly account with her personal Zoom account that is different I used for setting up Calendly Account. She had issues in her meetings. She could not see the person and had breakdowns. I do not know if it has to do with that.  Should the Gmail from setting up and integration be the same ? On other hand, if in case of using different Gmail accounts would not affect the effective operation of Calendly, and she disconnect, reconnect and authorize to integrate again her Zoom Account. Would the pending meeting links still work? Thanks 

Just wanted to see if there has been any movement on cluster booking? I have checked over other questions but don’t seem to see anything.

Hello,  I am leaving my current job and need to transfer this account to another user. Is it possible to transfer this account to a different email and if so, how do I do this?  Best regards,

Does anyone have a workaround for creating snippets from the videos? There are no time codes, and the tool is useless without them.

When I log into zoom from my calendar it logs me in but I am not the host so I can’t join the call as the host any reasons why this is happening? 

Hello, We’re running into an issue managing Calendly events across teams as we scale. Use case: Our team works with customers. When a customer needs to meet with us, we often include a colleague from another internal team (e.g., someone from customer support, sales, etc.). So, each team member has a Calendly link that includes another teammate. These links are shared with customers to book the meeting. When booking, the customer fills out a form. The questions in that form depend on which internal function is joining (e.g., different if it’s a support person vs. product).  Problem:Right now, we have to: Create a separate Calendly event for every team member + teammate combo Copy and paste the same settings and ques

Hi, Can anyone tell me if there’s a way of filtering my contacts to only view those who don’t have another meeting booked in with me at some point in the future? In the filter option in the contacts tab, I’ve tried selecting [next meeting date], [blank] but it still shows me contacts who have a another meeting booked in...Am I doing something wrong? Thanks. 

How can I show combined availability across multiple team members for fixed appointment times?I’m trying to use Calendly to let my appointment setters book with any available sales rep on our team. Each rep runs appointments at fixed times: 10am, 12pm, 2pm, 4pm, and 6pm daily.What I need is for Calendly to show those exact time slots—only if at least one rep is available for that time. For example, on the 30th, if only one person is free at 2pm, I want the 2pm option to be visible and bookable. If every single rep has 2pm booked, then it should be hidden.Round Robin doesn't work because it only shows availability for one person at a time. So if Person A has 10am, 12pm, and 2pm available but not 4pm or 6pm, it hides the 4pm and 6pm—even if Person B has those times free.Is there a way to combine everyone's availability into a shared booking page that only shows the fixed ti

I want to upgrade to have a dedicated link for my consultations and another for my actual sessions.What does it mean when upgrading? What is a seat? Thank you

Hi, we manage a team of coaches who each work at multiple schools. None of the schools are shared by coaches. We are trying to find out a way to have them provide different availability for each of their schools based on their location. For example, we don’t want one coach to be scheduled back-to-back at the high school and then have to drive to the middle school. They are all syncing their calendars with their Outlook availability. What would you recommend for these coaches so they can set different availability for different locations? I saw an earlier question about routing forms but this would require me to make all the coaches admins in our organization to create their own routing forms. Thanks.

I am unable to enable bookings for any of the events. It used to be working fine but not anymore. 

I have a problem linking my Google Calendar to my Calendly Application properly. Can someone please help?My appointments are not being reflected in my Google Calendar. I am ONLY using Google Calendar for my meetings and my appointments

Hi,We’re considering using Calendly as part of our lead intake process for scheduling appointments. Our goal is to let leads select their preferred date and time, but have our call center contact them to qualify the lead before confirming the appointment.Is it possible to configure Calendly so that the calendar is always open for leads to book, but the booking is not automatically confirmed? Ideally, we’d like them to complete the form, receive an automatic acknowledgment, and have their information forwarded to us for follow‑up.Thanks in advance for your guidance!

I really don’t like these features you have added, what was simple has now become complicated.  I have zoom appt yes that require emails and all contact information, but I also have other types of appts that don’t and its a pain for me to type in all the info just to schedule a block of time, and if I don’t know there email and I would like to post a reminder for myself it says my email is already being used…...it is not user friendly anymore and I want a refund and to cancer the service I will go elsewhere

As a feature request, it would be very helpful if calendly included the Attendee’s time zone (or even better, the time of the calendar event according to their time zone) in the calendar invite details, so that I didn’t have to load up calendly’s website and find it myself. Often I want to check the time zone of my attendee, to check what time it will be there when we have the meeting. It takes a while to load up the calendly website and it can be quite frustrating.  Please include this as a future update! (seems like a simple one) (can be optional to include in the invite details)

 I changed time zone in settings but in user invitation still incorrect time zone is displayed

Hola... ¿como puedo hacer para dejar solo 1 invitado?... necesito que la hora que seleccione una persona, se bloquee para que otra no pueda seleccionarla, vos que no pasa ya que me obliga a dejar 2 o más invitados. De antemano gracias.  

We are using Calendly on the Teams plan and would like to prevent invitees from scheduling more than once per day using the same email address.I know Calendly prevents double-booking time slots, but is there any native setting or recommended approach to block the same person from booking multiple appointments on the same day, even if time slots are available?I am planning to use a webhook + database to detect and cancel duplicates, but it feels like a common use case that could be handled via event-level or org-level settings. Is there a built-in way to configure this restriction? If not, is this on the roadmap? Are there best practices for enforcing per-invitee booking limits? Thanks in advance!

How can I get my plug-in key?  I had to reinstall the plugin and now it is not taking the key I had when I first downloaded it.  Is it a unique key for each download?  If so, it won’t let me download the plug-in again, it is pushing me to us the add-in which doesn’t work for us.

How do I change the Paypal paying account ? There is no button available.

I’m trying to limit the meetings I have on certain days while allowing for more meetings on other days. I can only make one event for this because it is how clients with me and having multiple events for my schedule would not work. I have played around with limiting my hours, but that isn’t what I desire to do if I want to have customers and have flexibility but not take on more workload for that day. It looks like 5 months ago someone asked about this here, but the answer given would not work for me.  Have they decided to not add the ability to control how many meetings you have on specific days? Or is there a reasonable work around that I am missing?

I tried to add my private calendar to check for conflicts, but then the pop-up say I need to upgrade.Even though it say it is possible to add up to four calendars without any upgrade?Is it a error in the app?

Hello,I’ve set up my first event and selected days of the week that I’m available and they are all showing on my calendar.With my second event I’ve wanted to select date specific hours, but these are not showing up on this calendar.I’m on a Standard Plan, do I need to upgrade to run more then 1 event?Thank you,PB69316