How Do I...?

I have added new times for availabilty. But calendly still shows only the former Times. How do i update the times?

I am trying to connect calendly to my Exchange calendar. My attempts have so far been unsuccessful.I am sure that the data entered ist correct.MS Connectivity Analyzer says that everything is correct.Accessing EWS through curl is successfulAccessing EWS through Browser is successfulSo why the troubles connecting calendly to exchange?

Goal: trying to get data analytics on a funnel view of when users a) visit my page b) what % of them drop off or end up booking c) source which website they’re coming fromContext: I came across this help center article and i’ve done the following1) Add measurement ID on Calendly for the integrationQuestion: do I need to embed Calendly on a personal website to get the analytics or can the data from my calendly page just populate on Google Analytics? After adding the measurement ID on Calendly, I checked the Realtime data reporting tab and didn't see anything populate. 

Bonjour,Savez-vous quand il sera possible de facturer en Franc suisse svp? Merci pour votre réponse.  

Hi Calendly Community,I’m completely locked out of my Calendly account and hoping someone here — maybe a Calendly rep — can help or point me in the right direction.Here’s the issue: I originally created my Calendly account using Google Sign-In (with my personal Gmail). Recently, I set up a Google Workspace account for my business. Now, when I try to log in using Google, Calendly redirects me to the Workspace email — but it says “no account linked” and blocks me. I never set a password on my Calendly account, so I can’t bypass Google Sign-In to get in. I’ve already emailed support but haven’t received a reply yet. I just need help regaining access or setting up a password so I can log in again.If any Calendly team member or experienced user sees this, please help!Thank you so much.

I'm having an issue with the Calendly scheduling system. I’ve set specific hours during which people can call and book appointments. However, I’ve noticed that some time slots are disappearing from the system, but I’m not receiving any notifications by email or within Calendly itself. How can I find out who scheduled those appointments?

Hi! I use Calendly to schedule private fitness sessions.  I also work at a few studios providing private, duet, and group sessions.   I would like my clients to have one booking link (preferably Calendly) to access all of my booking options.   I have booking links for the other studios that I want to include as options on my Calendly booking page. I have tried a few options, but I don’t like how clumsy they are.   I appreciate any suggestions that you can share with me.

The biggest compliant I have is it’s too hard to organize and find things.Is there a way to create folders/groups without those dumb colors?The problem with colors is that they’re not even labels so you have to remember what each color means.

A client scheduled an appointment with me and invited another person, inadvertently mistyping their contact’s email address. There used to be a way to edit the email address, but I cannot find a way to now. Any suggestions? 

Hi Calendly team, I’ve seen multiple threads, including one from 9 months ago, where users asked about integration with Google Business Profile to enable the “Schedule” button that appears directly on search results — similar to platforms like MassageBook, Acuity, and Square Appointments. At the time, it was mentioned this request would be forwarded to developers. Is there any update or timeline for this? The lack of this feature is really limiting visibility for local service businesses like mine. There are forum posts dating back over two years asking for this functionality. I love using Calendly, but I’m now seriously considering switching to a different platform just for this feature — and I know I’m not alone. Is this something you’re actively working on, or should those of us who need direct Google integration start looking elsewhere? Thanks in advance — transparency here would go a long way.

Hello Calendly,I read around extensively and could not find an answer to this question. If I missed something and am replicating an often asked question I apologize in advance.I have a Standard plan and want to do something I thought would be easy...however it certainly is not. :-(I want to make a Group event with meeting time slots on specific calendar days. I’d like to preset those slots to accept varying numbers of participants. For example,Three 30 minute slots in the morning that only accept one participant One 1 Hr slot following those that accepts 5 participants Multiple 30 minute slots following that one hour slot that only accept 1 participantThis seems like a legitimate usage case to me but as far as I can tell thus far, it is not possible. I’ll be so happy to be proven wrong. :-) The only work around I can brainstorm at the moment is to have two different events and use one for the multiple participant time slots and the other for the single participant slots. The downside t

Our admin has left the company and now the connection from calendly back into Salesforce is not updating any records.  I have tried to resync orgs with my new credentials as admin but have not been successful with updates.  

I’ve scheduled availabilty through August and the times and dates are saved and showing on the back-end of calendly, but when I click “View booking page” it says there are no times available.  

For the life of me I do not know why Calendly does not display the following month’s availability during week breaks. We are noticing a drop off at the end of the month as we approach the last days of the month because it “looks” like we only have a handful of days available. People are NOT scrolling to the next month.  For example, this month ends on a Wednesday. The way Calendly views makes it look like we have no availability Thursday through Saturday (May dates.) And not for nothing, some folks simply don’t know the date, I know I’ve done it. If I go to book a meeting and I get “No times left in April” it seems like we’re inflexible, when really we have THREE WEEKS of open ended availability starting TOMORROW. Is there a setting somewhere that we can show the first few dates of the following month?

Would like to know what is this Permission doing and why it is not covered on the documentation installation?  https://community.calendly.com/salesforce-admin-guide-75 Tried adding a Comment to the section to inquire but was unable to. Help!

I am attempting to add an email to the above workflow, but it is only allowing me to add names of other Calendly users.  My understanding is that I can use any email address in the To: line.Outlook has been integrated and it works for another workflow not this one.  

I sometimes have things in my diary that aren’t meetings, so I remove them to increase the availability shown in calendly. The issue is that it takes quite a long time for the changes to be reflected, and some times it doesn’t update at all! Right now, I’m dead certain the event is correctly set up and I have a 2.5 hour window of time in my afternoon and it’s not showing. I’ve had to remove a 3 day event from my calendar, whcih worked for tomorrow (several slots are now available) but not for today.  What might I be doing wrong? Or is this a bug?

I saw that another person asked this, but my circumstance is slightly different. I DO have the upgraded plan - Teams. How do I add a host to an event I created? I keep on pressing edit permissions, type in a name that is in my contacts, and it still says member not found. Do they have to have a calendly account or something?

Bonjour, Il y a une phrase qui apparait avec le logo de video “information sur la conférence en ligne à la confirmation”. J’aimerais enlever cette phrase. Elle apparait quand le client va sur la page de prise de RDV (entre 30 min et le texte que j’ai écrit de bienvenue). Merci de votre retour.

When I set up meetings for 45 mins timeslots - the sessions being offered are still 30 mins.  See below. 

Hello all,I need your help. Since two days, in my Calendly, the two schedules I had created for my availability have disappeared. I had two schedules that were different from each other so that I could arrange my calendar for different types of events. But now these have disappeared and only the default calendar is available. I have a professional annual subscription. Is this a bug or has something changed in the subscriptions?Thanks in advance for your help.

I am in law enforcement with a rotating schedule every week with random pop up appointments. One week I will work Monday, Tuesday, Friday, Saturday, and Sunday (a long week) then the next week I only work Wednesday and Thursday (a short week). I use Calendly to set appointments for something on my days off, but I don’t know how to set schedules for different weeks. I know I can set a specific availability calendar for a meeting type and I can switch a meeting type between both of those calendars, but the problem is that with Calendly allowing a rolling schedule of X number of days, people could set an appointment for the next week where I have a different schedule. The option to set a date range doesn’t necessarily solve the problem, unless I set a date rank every 2 weeks.

I just noticed that the ability to create individual “schedules” in the Availability settings seems to be gone, and I can’t help but wonder why one of the most useful features in Calendly was removed. Previously, I could set up different schedules like “Free Sessions,” “Paid Sessions,” “Client Sessions,” or “Sales Sessions” and apply them to specific event types as needed. This made it so easy to manage my availability and tailor it for different purposes. Now, it seems we’re limited to managing everything under one default schedule, which feels like a step backward. It’s making scheduling less efficient and more time-consuming for those of us who rely on this flexibility. Was this change intentional? If so, is there a replacement feature in the works, or is there some workaround that I might have missed? I’d love to hear how others are handling this change or if Calendly has plans to address this. 

Removing the ability to have multiple availability schedules severely limits how our organization utilizes Calendly. Is anyone else having similar issues with this unannounced “upgrade”?If this change was anticipated, why let users spend hours learning and developing there events only to take it away without announcement?Frustrating to say the least with being the one who was the champion for this to be a solution for our company.  

I’ve cruised with the product updates for 5 years now, never commenting when I’ve been bummed by one. Overall, I love Calendly and it makes my business great. I’ve adjusted with any updates. But wow - Super, super disappointed in the Availability updates. The user experience is far worse than it was before. It used to be much easier to navigate and change groups at once in a larger screen. I’d love to see the Product team allow for the old experience OR the new one. Having an accessible and visible quick Availability tab on the main page (like it was) instead of only on every single event page would be great. It could remain it’s own separate experience as well as being added to individual events. As someone who schedules 40 calls a week of different types and 2 different lengths, it’s a mess to go into each type and make sure it’s accurate when major travel and schedule changes are occuring for many days or weeks. An absolute huge time suck, which is was not at all before. This is a m