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  • 3,183 Topics
  • 7,730 Replies
3183 Topics
H
HelpMeCommunity Member
asked in How Do I...?
How do i disconnect my calender sync on front end and back end so @gohighlevel can link my calender to another agency? Also does anyone work at Calendly support?

I’ve just signed up with a digital marketing agency who uses Go High Level for calender sync and appointment booking. After speaking with them, they indicated it is a simple process for Calendly to disconnect my calendar from the back end, but can only be done by Calendly support.  I’ve had no luck getting any support from Calendly.. Does anyone have a good way to get this done?

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su3nCommunity Member
asked in How Do I...?
How do I deactivate the appointment confirmation e-mails?

We use a CRM system that sends the booking confirmations automatically. As we don't want to spam the customer, it would of course be good if we could switch off the calenldy confirmation…

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RevOps73870Community Member
asked in How Do I...?
How do I credit back cancelled meetings to the round robin distribution like Chili Piper's Distribution Settings?

As an admin, I was able to decide in Chili Piper if I wanted to credit back cancelled meetings or no show meetings, back to the round robin distribution. How can I accomplish this in Calendly? 

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lars
larsCommunity Member
asked in How Do I...?
Limit bookings within an event type

HI, we’re using Calendly to schedule user interviews. A typical thing one does when to recruit participants for a study is sampling. Say you want 10 interviews in total. Then you want 3 interviews with small customers, 3 with medium-sized customers, and 4 with big customers.With the current functionality, if I send out the same scheduling link to each segment, it might happen that participants from one segment just completely book all available slots since they were the fastest.To prevent that, I would need to set up three different event types. Since we’re recruiting in German and English, and since event types cannot be multi-lingual, I would need to set up 2 x 3 event types. That’s no sustainable.What I’m looking for is a way to create segments within the same event type to generate unique invite links that I can send out to each segment. Simply to control how many bookings I get from each segment (= segment).Does anyone know how to achieve that? Or if it’s not possible with Calendl

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Sean Marlin
Community Manager
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NK72158Community Member
asked in How Do I...?
Default Country Code

We are looking to have the Country Code locked to +1 on the form. When we view the form it shows the US Flag but only a +, the “1” is missing. This causes the country code to change as people input their number. Is this a bug currently? Everything I have read it appears +1 should be the default. Thank you! 

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Sean Marlin
Community Manager
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Ariel WoodCommunity Member
asked in How Do I...?
Limiting Users to 8 Bookings in Calendly via Zapier and Google Sheets

I want to set up a system in Calendly where users can book up to 8 one-on-one sessions with my founder, but no more than that. I'm considering using Zapier + Google Sheets to track the number of sessions each user books.Here’s what I’m thinking:When a user books a Calendly session, Zapier logs their email and tracks the number of times they’ve booked in Google Sheets. If they have booked less than 8 times, they can continue scheduling. Once they reach 8 bookings, I want to prevent them from scheduling additional sessions.Is this possible? If so, how can I automate the restriction so that Calendly blocks bookings beyond 8? Would I need a separate integration for this, or can it be done within Zapier?Would love any insights or alternative solutions!

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Sean Marlin
Community Manager
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SalesweddingsunlimitedCommunity Member
posted in How Do I...?
Round robin not populating on calendar correctly

My Round robin Is giving me issues.We are unable to host meetings in the same timeslots.I have tried troubleshooting, but it creates conflicts in our schedules no matter if one of us is free.How do i change the access to allow both hosts to be scheduled out. 

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Sean Marlin
Community Manager
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Marco Buso RCHCommunity Member
asked in How Do I...?
Wrong event delete

I pushed the event delete button by mistake and there were already many invitees listed. For sure they have received an email from Calendly about the event cancellation.Is it possibile to delete a wrong event cancellation where many invitees were listed?

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Sean Marlin
Community Manager
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Els81831Community Member
asked in How Do I...?
opt-in for marketing messages via Calendly possible?

Hi, When you want to send a mass email to all past clients, the advice from Calendly was to download the list of clients, and then upload them into your marketing email software.However, that can only be done if the client has opted-in for the extra messages.So my question is: When a (new) client signs in for an appointment with me in Calendly, have they had the opportunity to opt-in for additional messages not related to the actual appointment?Thanks in advance for your answer,cheers,       Els

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Sean Marlin
Community Manager
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CurtisHCommunity Member
asked in How Do I...?
Browser Extension - Book Meeting Feature & Text Reminders

When utilizing the Book Meeting feature of the Chrome browser extension as discussed in the Schedule in real time with Calendly's extension post, we’ve noted that the text (SMS) reminder notifications do not send and the box to even enter a number to opt in is missing. This is presumably caused since the Book Meeting feature does not include the “Send text messages to” field that is found on the booking details page of the normal view on the calendly website.Is there a method to include that field when utilizing the extension’s ‘Book Meeting’ feature such that text message reminders are sent? That is a big reason for utilizing the Calendly service. Booking Page in Website:  Booking Page in Extension Popup: 

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Sean Marlin
Community Manager
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ECE76580Community Member
asked in How Do I...?
How to choose “none” in a poll

How do people indicate that they are unavailable in any the options? Not responding to the poll is unhelpful, because then I have no way of knowing if they ignore the poll or if they are unavailable. Thank you!

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Sean Marlin
Community Manager
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LeAnnS1989Community Member
asked in How Do I...?
I'm Getting Alerts That Someone Scheduled, But Nothing Is?

HI,I set up last week to be alerted when someone schedules an appointment with me via text.  I am getting multiple alerts of someone scheduling but when checking the calendar, no new appointments.  What do I need to check and fix, please give suggestions!Thank you!

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Sean Marlin
Community Manager
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Friedrich07111Community Member
asked in How Do I...?
booking on mobile. Duration of event

I have an event type that is 90 minutes. When I book through the mobile app, it asks me to set the duration and the pre-set duration is set at 30 minutes. I don't understand this. Also, the calendar view on mobile does not show an overview of bookable slots or indicates which days have bookable slots. Is this supposed to be this way?Thanks in advance

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David
Community Manager
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Impulso46163Community Member
asked in How Do I...?
Sincronizar con citas de zoom ya agendadas

Hola! queria saber si hay posibilidad de sincronizar de tal manera con ZOOM para que si ya hay una reunión creada anteriormente en zoom, esa franja horaria por defecto aparezca bloqueada en Calendly y no tener que hacerlo de manera manual.Gracias

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David
Community Manager
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Judith77771Community Member
asked in How Do I...?
Where can i change the timeslots in calendar?

How do i change the timeslots offered from for example 90 days to 60? Cant finde the link on the right side, can somebody help please 

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David
Community Manager
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Siobhan62248Community Member
asked in How Do I...?
Can I create a routing form with options to sell a service that doesn't involve a meeting?

I’m looking at routing forms and have a question. I’d like to create an option to deliver a custom made relaxation audio for a client. They would answer a questionnaire and based on that I’d create the audio and send it to them. So there wouldn’t be a meeting with them. Is there are workaround for this? Or would a meeting be scheduled on the understanding that it isn’t an actual meeting??

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David
Community Manager
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Brighton43827Community Member
asked in How Do I...?
Allowing multiple bookings for same time slot

Town residents will have the opportunity to setup 10 minute meetings with one of the 2-3 people working in the assessors office on specified days.  I’ve setup a calendar with available time slots on appropriate days.  Resident #1 signs up for 9:40am - 9:50am with assessor #1.  How does resident #2 sign up with assessor #2 or #3 that are still available for the same time slot?   I don’t want to have the resident viewing 3 different calendars for availability.  I’ve been able to figure out everything else so far with Calendly.  Thank you in advance for your assistance.

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David
Community Manager
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Brian56843Community Member
asked in How Do I...?
Individual buffer by team member? or max meetings per day set by user?

We are using a round robin event for leads, distributed across about 5 team members. We round robin based on available time to give the potential client the most options. We need the ability for team members to limit their availability. Some may want as many meetings as possible, some may want to limit to 2-3 per day or per week. I have seen this requested a few different ways, but am I correct that this functionality is not available presently? 

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David
Community Manager
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Friedrich07111Community Member
asked in How Do I...?
the booking time is all displayed in EDT but i am in central european time

Hello,On the Meetings page, the meeting times next to the colored dot are all in EDT. Below it and grated out are the times in my correct time zone. This is very confusing. Since this information is for me shouldn't my time be displayed prominently. It works on mobile view, where only the meeting time in my correct time zone is displayed. How do I fix this?

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Mark83776Community Member
asked in How Do I...?
Office 365 Integration - Access requirements

Does Calendly still require full access to Office 365 - Outlook Calendar? Meaning Calendly can read the actual event data on your calendar instead of just checking your availability?  

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David
Community Manager
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Blake53274Community Member
asked in How Do I...?
Can I use Single-use links for an event type in the salesforce integration?

We have a few different event types and each event type has a group of users that get assigned via round robin. We want our AE’s to be able to click a button in Salesforce (one button per event type) and generate a single-use link for an event type. My understanding though is that the Salesforce integration does not support/come with single-use links. Is this true? If so, are there any workarounds/alternatives?

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David
Community Manager
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Watsons00510Community Member
asked in How Do I...?
Can I have more way to control on the question/answer field

After created an event, I added many questions with answer type is “Single Line”. Question is:Is it possible to set the type of answer field to “Number” and auto accept/reject the booking based on the that number (Ex: accept only if the number is equall or less than 100). From the number field as mentioned above, can we do the sum calculation on that number field of all booking in a day.

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David
Community Manager
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Kurt07556Community Member
asked in How Do I...?
Many students can book one meeting of 30 min with one teacher - but calendly must show all teachers avalible times

HiCan you help me, how do we set up Calendly for our students to be able to select a 30 min meeting with one teacher - but the student need to be able to select between multible teachers calender and their timeslots?

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David
Community Manager
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L'équipe14272Community Member
asked in How Do I...?
Calendly and huspot

Hello,I have integrated Calendly with HubSpot in order to retrieve the list of participants for my webinar directly from HubSpot. Here's how it works now: a participant fills out a HubSpot form containing UTM campaign links, then receives a Calendly invitation to register for the webinar.However, when people register directly via Calendly without going through the HubSpot form, the UTM information is not transmitted to HubSpot.Do you have any solutions for automatically retrieving the UTMs of Calendly registrants who did not use the HubSpot form?Thank you in advance for your help.Best regards,Translated with DeepL.com (free version)

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David
Community Manager
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Timon36577Community Member
asked in How Do I...?
How can I see my colleges calendar without using his login data?

Hey there,  is it somehow possible that my college shares his calendar with me so I can see whom he was an appoinment with? Or do I have to use his login-data in order to see his full schedule? I would like to see the names of specific appoinments so I can synchronize it with an extern list. Or do we have to purchase a higher abo for this requeset? Thank you so much in advance!  Greetings Timon

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David
Community Manager
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