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Trying to figure out how to do that thing? We can help.

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  • 3,685 Replies
1537 Topics
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Francesco47504Community Member
posted in How Do I...?
Please pay attention! Is this a fake "Calendly" web address from Google?

Hi,I recently searched the Calendly website over the Google bar, but the results have redirected me to a weird website identical to that of calendly.com - where I am asked to download a Windows/Mac application. I wonder: is it a fake website?[removed fake site URL - have sent on to Calendly Security; thank you!] If there it is a risk for the community, please share this message!Best,Francesco

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jillian
Community Manager
4 months ago
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Ralf04885Community Member
asked in How Do I...?
Only one active event type in free version of Calendly?

Suddenly my calenders in the free account doesn't work anymore. I found this out after a customer complaint about the error message from calendly.Now Calendly want me to upgrade, after demaging my activity and my business, without previous warning or information.There was no information as I implemented your calendars in the free account.Its no problem that you like to sell me a higher packagge and that I pay something.Corrupting my acitity to enforce me to upgrade is shoking and a no go for me.I definitly will share this experience as much as I can and try out other oportunities now.Would calendly just have informed me sufficient in advance that I need to upgrade, I for shure would have done this.I'm realy buffled about this business practice I experienced now.

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jillian
Community Manager
4 months ago
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DelfinCommunity Member
asked in How Do I...?
I need to disable the 'Calendly' confirmation email

Hello Is there a way we can disable the ‘Calendly Email Confirmation’ since our calendly is connected to our CRM that sends a confirmation email?In order not to send 2 emails from calendly bookings, i need to disable the confirmation email that comes direct from Calendly. is this possible?thanksDel

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jillian
Community Manager
4 months ago
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JulesCommunity Member
asked in How Do I...?
Can I add free Calendly to my Facebook page?

Can I add free Calendly to my Facebook page?

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J
4 months ago
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Tess64510Community Member
asked in How Do I...?
Two hosts, one group event?

Hi all,Hoping someone can help with what I hope is a simple query! I have several recurring events and have been hosting them all myself. I now want to have a second host for some of these events - if I was to upgrade the plan and add a team-mate, could we have two hosts at an event? This would be ideal as either of us would be able to launch the event from Teams - I am currently having to launch all events even if I am not attending!Thanks in advance!Tess

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4 months ago
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smartKCommunity Member
asked in How Do I...?
How to request physical address when booking ?

Hello, Offering in home services and looking for a way to request the address when booking with us. Much appreciated. 

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jillian
Community Manager
4 months ago
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Lesego31347New Community Member
asked in How Do I...?
How can I switch from a team account to a personal account?

When I was setting up my account, I had selected the option to use Calendly with my team but I was meant to select the option to use it on my own. How can I change my selection?

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jillian
Community Manager
4 months ago
2
2112Community Member
asked in How Do I...?
Is it possible to change the times I selected in a meeting poll?

Hi-I cannot find a way to edit the times I selected for a meeting poll, and have been unable to help my colleagues change theirs. Is there a way to do so?Thanks

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Kelsi
4 months ago
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Marjon16581Community Member
asked in How Do I...?
Calendly cancels appointment all by itself!!

An appointment of April 3, 2024 has been canceled by the Calendly system.Client has received SMS of this cancellation. I have not canceled the appointment and the cancellation is not in the system.On March 23, the appointment was rescheduled to April 3. There was no cancellation on April 3.How can a client receive a text message that the appointment has been canceled if it was not? (see attachment 'Text messages Cancel appointment')[screenshots redacted for user privacy]

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Kelsi
4 months ago
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Cyrielle46833Community Member
asked in How Do I...?
synchronisation évènements avec différentes adresses mails

Bonjour, je souhaiterais savoir comment vous faites pour connecter des évènements à 2 adresses différentes ? Je souhaiterais que les réservations sur un me parviennent sur une adresse et les réservations sur un autre agenda me parviennent sur une autre adresse gmail.Si les 2 adresses sont des gmail, est-ce que les rendez-vous pris sur les évènements peuvent se synchroniser? merci par avance  Good morning,I would like to know how you connect events to 2 different addresses?I would like reservations on one to reach me on one address and reservations on another calendar to reach me on another gmail address.If the 2 addresses are gmail, can the appointments made for the events be synchronized?thanks in advance

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Kelsi
4 months ago
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Janani9Community Member
asked in How Do I...?
Connecting multiple Calendly accounts for multi-person scheduling?

The use case is as follows:We want our team members to schedule 1-1 session with defined mentors based on the availability from within a portal.Mentors have their own personal Calendly accounts. Its possible to schedule the meeting if they share their calendly link. But we want to track back the schedule time and capture the completion of the event assuming the mentors enabled gmeet/teams integration wit their account.

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Kelsi
4 months ago
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Andi18535Community Member
posted in How Do I...?
Feature request - reminders into .ics

Hello,I have a bit of a feature request - when someone books a meeting with me I get the email come through with “Add to calendar” links, which I use over any kind of calendar syncing (the calendar I use is unsupported by Calendly). I use the “Add to iCal/Outlook” button which returns the .ics file and my calendar app processes it.These ics files arrive with no reminder data (ALARM, I think it is?) which makes sense as there is nowhere in Calendly to configure them, but could there be? My calendar app natively supports adding reminders to all events received except for some reason those coming via these buttons in the Calendly notification email.Note, I am not talking about the email-reminder functionality Calendly offers, but specifically the line of code in the ics files that set reminders.Thanks

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Kelsi
4 months ago
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Adam38621Community Member
asked in How Do I...?
Single Calendar View for Multiple Sales Reps

We have a book a demo button on our website. I’d like when somebody clicks that for it to pull up calendly and show all the available times that somebody could do a demo based on the availability of 3 sales reps.Is there a way for Calendly to reference multiple people’s calendars/ a shared calendar and if any of the 3 reps are available, it would show as an option for the customer to book that time?Right now, we are using round robin to assign the deals to 1 of 3 reps, and then the prospect is limited to just that person’s time which is not ideal if the other rep has more availability that matches what they are looking for.

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Kelsi
4 months ago
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Fikrete07616Community Member
asked in How Do I...?
Upgrade fehler?! (Upgraded wrong account?)

Hallo, ich habe ein upgrade durchgeführt, aber nicht im richtigen Konto, bezahlt wurde es und ich habe eine Mail bekommen aber es erscheint nicht auf mein Konto. 

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Kelsi
4 months ago
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siggibCommunity Member
asked in How Do I...?
Email delivery

When I do a test appointment with my newly setup calendly account, using my personal email address, I get a bounceback on my company address. I’m guessing this is due to the fact I haven’t included your servers in my companies SPF configuration. Anyone have any info on what I need to put in my SPF include so that this works? Here is the bounce errorDelivery has failed to these recipients or groups:w7rtf@pm.meYour message wasn't delivered because the recipient's email provider rejected it.Diagnostic information for administrators:Generating server: VI1P190MB0624.EURP190.PROD.OUTLOOK.COMw7rtf@pm.meRemote server returned '550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653 AS(7230) [AM7P190MB0662.EURP190.PROD.OUTLOOK.COM 2024-03-25T15:20:31.931Z 08DC4BC59EA64268]'Original message headers:Received: from VI1P190MB0624.EURP190.PROD.OUTLOOK.COM ([fe80::d7d:4518:3ffd:2cfd]) by VI1P190

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Kelsi
4 months ago
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Vanessa75012Community Member
asked in How Do I...?
Deleting an event type didn't cancel my bookings!

When I delete an event in Calendly, why is the time still unavailable in Calendly? I thought that by deleting an event, the time becomes automatically available. Please help / clarify. Thank you!

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Kelsi
4 months ago
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Ellen17268New Community Member
asked in How Do I...?
Is there a way to re-order events on an ipad?

I know it is possible to re-order events but I can’t seem to do it on my iPad and I don’t have a computer.

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Kelsi
4 months ago
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Ghaya77565New Community Member
asked in How Do I...?
Vouchers for Pre-Payment Events

Dear Calendly, I have a paid event for a certain number of participants. What do I need to do, if I want to invite people, who can attend free? Is there somthing like a voucher or so? Kind Regards, Ghaya

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Kelsi
4 months ago
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TrailblazeSxEdNew Community Member
asked in How Do I...?
How do I get a QR code for my individual events? Is this possible?

I’d like to add QR codes to specific events so I can link on physical and electronic posters etc. Is this possible? 

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Kelsi
4 months ago
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Nina16822Community Member
asked in How Do I...?
Currency

I love using Calendly, but I am considering moving to another platform as the currency options for taking payment for some events still does not have NOK as a currency option, even though Stripe has it. I see that this has been a topic several months ago. Why is NOK still not an option?

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Kelsi
4 months ago
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Outreach52421Community Member
asked in How Do I...?
How can update the location description in booking confirmation

How can i change below text in booking confirmation email that is sent from Google Calendar notification?“Location: This is a Google Meet web conference.You can join this meeting from your computer, tablet, or smartphone.”

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Kelsi
4 months ago
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thefixerinDubaiCommunity Member
asked in How Do I...?
Moving a meeting on Sunday and overruling the max number of meetings

Here's my situation:I don't allow for more than two meetings per day. Two meetings have been scheduled and the last meeting should be postponed with just one hour. If I try to rescheduled our meeting myself, the problem is that I'm not allowed to do that on that specific day.  Very likely because the limit of a mass of two meetings per day blocks my ability to postpone the meeting and reschedule it just one hour. Apparently Calendly seize this as a third meeting. Two questions:does Calendly sees this as a third meeting indeed? What is the best work-around?  I hope someone can help,   Cheers,  Paul Harts Ras-al-KhaimahUnited Arab Emirates

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Kelsi
4 months ago
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MegRankinCommunity Member
asked in How Do I...?
Calendly not syncing with Google calendar AND not asking for payments at time of booking! HELP!

Hi all. My lack of availability on my Google calendar is not showing up on Calendly despite me syncing the two. I’m about to launch my business website and I’m stuck as I don't want it to go live until I’m sure my customers won't be able to unknowingly double book. Also Calendly is not asking for payment at time of booking despite me setting this up. Any tips? Thanks!

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4 months ago
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SpiffyAlibabaCommunity Member
asked in How Do I...?
Where are contacts on my phone app (android)?

I need to be able to schedule people from my phone.  When I do this now I have to manually enter their email each time even though through my computer they are listed as contacts.  I can't seem to find a way to access contacts on the phone.  Can you tell me how?  Thx.

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Kelsi
4 months ago
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runswiftappCommunity Member
asked in How Do I...?
How do I reduce the amount of time it takes to "redirect" people after confirmation?

We have the Calendly embedded on our page, and have configured it to redirect to a thank you page after they’ve booked. This works fine, but it takes a LONG time to redirect. It says “Confirmed, redirecting...” for 4 seconds before it actually goes. I’m concerned this will affect our eventing - we have attribution events on the /thank-you page, but I’m worried people will drop off before the redirect.Is there no way to speed this up?

1
Kelsi
4 months ago
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