How Do I...?

I have create a event for interviews and asked the candidates to schedule using the event link ,some candidates scehduled their meetings , but in my meetings section page, when i click on Join Now for Google Meet , Google Meet page says Ask to join ? why is that ? I am being a host, why the permission is been for me and who will accept it when there is only me here ? 

Hi,It’s my first using calendly need a little help with the calendar invite info:This is the email I receive on my end how can I remove the description and also, can we customize the calendar invitation for the person who bookings an appointment.   

How can I get the calendar to select a date and time to show up on the link?

Bonjour,Je souhaite que dans l'objet d’un rdv l'heure de début apparaisse dans l'objet (c’est pour des créneaux de 10 minutes), comment procéder ? (je ne trouve pas la balise associée) 

Hello,I would like to disable the standard email confirmation from the event and instead send the first email via a workflow ("New event is booked" -> "Immediately after booking the event").The reason for my request: I have noticed that the formatting of workflow messages is much cleaner than the formatting of the confirmations sent directly from the event. For this reason, I would like to handle all notifications through workflows.Thanks in advance for your reply!Dominik

Is there a way to set it so that when someone books an appointment, it shows up as “Booked” as opposed to just not showing up at all on available time slots? And if so, how?

I’m trying to reschedule a client for Friday (four days from now). I updated my availability on that day from 9:00AM-3:00 PM. I currently don’t have any other appointments. However, when I try to reschedule my client for 1:30 PM on Friday, it is only showing 9, 9:30, 10, 10:30 and 11:00 AM available. What am I doing wrong? 

Si une cliente a pris rendez-vous par téléphone, comment puis-je enlever une place sur la date qu'elle a choisie ?

If i have a round robin set up with multiple underlying groups (group a, b, c, d for example) set to be selected based on answering questions prior, such as if employer name contains 'xyz' go to this group (group b)...then when the participant is looking at scheduling options (of group b) and does not see any acceptable ones to them, is there a way to show a link/option while viewing the unaccepted calendar (of group b) to go back (or “find another calendar”, “find more options”) and we default the person to view a larger group calendar?… and hopefully without going back through the questionnaire, since if they put in the same truthful info, it will show them group b again based on routing instructions.  I'm trying to figure out how to move from one calendar being shown to someone, to provide another one, with a low a level of effort on the participant. Thanks!!

I have not changed any Calendly or calendar settings - my Calendly events just stopped being synced with my Apple/ICloud calendar midday today. I have logged out and back in to both accounts and I have restarted my devices. Help! 

I set up my availability but it won’t show up in my calendar (see screenshots).  Even more puzzling, I was using this to schedule office hours with my students last semester but this semester the same calendar isn’t working.  Please help! 

Hello, I’m using Calendly with a small team of about 10 hosts all setting their own availability around the world in multiple time zones for a single Round Robin event type. My senior leadership team would like to have a report that lists all hosts availability for each quarter. The only way I can see to do this is to go into the “Schedule Settings” on the specific event type and manually review each host’s specific available times. Is there a way to view all of this information at once? Or export this information? The rationale is to ensure that all hosts are setting their availability each quarter. 

I’d like to give people links for follow-up appointments, but I don’t want them to blow up my schedule.  So I’d like to be able to have a Workflow that automatically generates new single-use links and sends them out, OR be able to restrict the number of times a link I send out will work.  For example, I sell 10-packs of coaching sessions.  If I could stipulate in Calendly the number of times a link will work (10 in this case), that would be great!  Can you please create that capability?  Or tell me how to do it?Thanks!Brendon

Hi All, I need to collect additional information because invitees are mostly B2B customers.According to the documentation of calendly I can use custom invitee question to get the company name. According to the Stripe documentation, I can force collecting those information by providing parameters within the integration, but I have no control or config about how calendly creates the payment links. Questions:Can I also use custom questions for collecting the billing address? Are those additional infos(company name, billing address) also submited to Stripe( where I need them) ? Can I set additional parameters for the stripe integration to force billing adress etc. ?

Notice in my screenshots there is a name but no address.This prevents me from knowing who the heck has booked the meeting.The cumbersome workaround is: manually open the Calendly interface in a browser tab and search for Calendly » Meetings » Details » Email address.  Not ideal! Here is what the booked event looks like in calendar  Here is another one: 

Is there a way to stop the invitee from being able to reschedule themselves?  I have a ‘master event’ which allows me to book in manual events if my main event settings doesnt allow me to so I dont have to always edit the settings - but if the invitee then needs to reschedule, it will let them reschedule with my ‘master availability’ which is not necessarily accurate! I would rather them contact my directly to rearrange. So I just want to be able to turn off letting them reschedule under that specific event.

Love the managed event feature. However, we need to create private booking links for my organization and there doesn’t seem to be a way currently to toggle them as Private Only. 

I have a premium plan with a couple users. There is no way to email, call, chat, etc. with any support team from calendly.So this is my last resort effort to try to get a response as multiple emails have gone with no replies. Can someone help?issue: My account was over billed. When I removed a seat, no prorated amount was deducted. However, when i added a seat, charged me a prorated amount for it. So this just seems to be a bug in your seat system. however, I need someone to respond as I have no idea how to contact the support team.

Hi everyone,I am hoping someone can help me out.I’m setting up a 1:1 event type in Calendly but need to bypass the calendar connection. Essentially, I want individuals to book time on a specific user’s Calendly, even if their calendar shows them as unavailable. For example, our Event Manager’s Calendly is connected to her calendar, but when she’s onsite at field events, she wants to manage meetings manually allowing bookings even when no available times are shown.

I don’t seem to be able to add a pool to a round robin event as described here:  We have the Teams license as described in the post, so not sure why I can’t see the option to add a pool.  I have one team member who should attend all meetings, and then additional members who should be round robin. 

I have saved my contacts and have added a phone number to their saved profile.  Then, when I go to create an appointment for them, it asks me for the phone number, which I have to go back and look up every single time.  Their phone number never changes.   What a pain.  There must be a setting I am missing somewhere that will automatically pull their phone number from their profile so I don’t have to keep searching for it to enter.   Any guidance is appreciated.  Thank you.

Hey guys, I currently take about 5-10 bookings a day with my new calendly. During the first day, attendees got all their confirmation emails, but after the first day, I got a google policy violation for every meeting booked, meaning the email would never be sent confirming their booking.  This is the messsage:Your calendar event might be in violation of Google Calendar policy I’ve tried renaming event, doing a new event, etc, but nothing works. When I manually make events from the same email, the confirmation email works just fine.

Hello All!Wondering if there is any solution to my issue: One of my team members is using Android & is having to manually change the Country prefix and Timezone when adding every contact.  Is there any way to default this to our country (Australia) and timezone (Brisbane Time)? I see on some previous enquiries that this has been raised as an issue but can't see any resolution.

Hi guys, I’m a driver instructor and I want to optimize my booking system with the students as I’ve been getting overwelmed with the messages and replying basic questions they could easily get the answer on google or even on a FAQ.Basically I run my classes in 3 different locations. How can I add buffer just when the booking is in a different location of the current class?Because If I have a class from 1-2PM in location A, I’m able to do a 2-3PM class in te same location. However if the second class is in location B, then a 30 minutes buffer has to be added. Is it possible to do that conditional buffer?Cheers

Hey Calendly Team, Use case: I want to use calendly to allow customers to select available appointment times, BUT I want to compare their address to previous appointments and set a max distance - for example:Use case 1:If they a customer schedules an appointment at 8am for location 1, then customer 2 enters their location - we see that location 2 is +50 miles from location 1, so the next timeslot in blocked. Use Case 2: Based on the starting location (appt 0, standing daily appt) the entered address by the customer is +50 miles, so they are pushed to a later timeslot. If this is not possible in calendly, is there a way to gather this information, zapier it out to a route optimizer and come back with the allowed timeslots for calendly to present?