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How Do I...?

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1997 Topics

pwebb0617Community Member

posted in How Do I...?

Discussion around CalDAV

Hi there,This is in regard to this topic. It’s closed for discussion now, but it needs to be discussed again. I don’t think the Calendy staff understand the significance of CalDAV and why you would want to integrate Calendly with CalDAV type calendars.Let’s start here: CalDAV is a protocol standard, it’s not a type of server. Here’s where you can read about CalDAV. There are a ton of email solutions out there - Gmail included - that support CalDAV. So, for Calendly NOT to integrate with CalDAV, you’re eliminating a ton of potential customers. Including me. My business stopped using Microsoft Exchange in 2021. I was a paying customer of Calendly, especially through COVID when I used it extensively. When we transitioned off of Exchange, I guess I didn’t realize that calendly did not integrate with CalDAV. As a result and when I discovered that it wasn’t supported, I had to drop off my subscription and stop advertising my calendar availability through Calendly. Similarly, my staff was usi

pjalleNew Community Member

asked in How Do I...?

Select between available Hosts at a specific time

We host lectures all around the country and we’re missing a small feature in the round-robin event.Let’s say I have 5 hosts on a round-robin event. 3 of them are available at the specific time, our Meeting Booker, wants to arrange a lecture at the venue we’re talking to.I would like the Host to be able to see which of the 5 hosts are available at that time and eitherA) select the host who will do the lecture, between the three available onesor B) at least be able to see who’s available at the given time, before booking. Reason is, the venue we do lectures at, often have a very good relationship (or occasionally a bad one) with our Hosts and being able to decide “Okay, we send out your favorite guy” or “Ah, only Brian, who you hate, is available that day - how about we go with tomorrow, Susan’s available there.”

Leo42782Community Member

asked in How Do I...?

How to sync outlook calendar operated by 21Vianet?

I am the client from China and would like to use Calendly. But I have an issue with sync to my outlook calendar. The issue seems to be caused by the outlook service in China is operated by 21Vianet instead of Microsoft. You may see the explanation by Microsoft here : https://learn.microsoft.com/en-us/office365/servicedescriptions/office-365-platform-service-description/microsoft-365-operated-by-21vianet Could you please advice if there is another way to sync my calendar with Calendly?

Flemming70761Community Member

asked in How Do I...?

Allow me to book a meeting on behalf of a customer and override any buffers

Example: client asks me by email if we can meet later today. I want to be able to create the meeting so that the client doesn’t need to do anything. But I have buffers which will prevent a meeting being booked same day. So currently I have to go and edit the event type to remove the buffers, then book the meeting, then go and re-add the buffers.I’d love it if I could choose to override the buffers when I create a meeting on behalf of clients.Calendly simplifies the whole process of booking a meeting so I really want to be able to use it for all meetings, not just ones that clients book far in advance.Perhaps what I’m asking for is possible but I haven’t figured out how to do it yet?

Justis111Community Member

asked in How Do I...?

Edit Number of Round Robin Hosts in Pool

I want to set up a collective event type where I have one host that always attends and then it rotates through two other hosts each time. Basically I want to be on each panel and for Calendly to choose two other hosts for the event from the round robin pool (and not just one). Is it possible to edit the number of hosts chosen from the pool?

Gohar81815Community Member

asked in How Do I...?

I can't unsubscribe from Calendly notifications

Hi there. I can't unsubscribe from Calendly notifications because the link in the footer doesn't work properly. Could you please help me?Thanks

Vivien1977Community Member

asked in How Do I...?

When I reschedule a Calendly appointment for a colleague, their diary doesn't update - help?

I am the account manager for our Calendly account - I have 6 colleagues who sometimes I need to reschedule Calendly bookings with and we also have a “round robin” set up.When a client originally books a Calendly appointment, this goes into my colleagues’ diary but if I log in to reschedule (at their or the clients’ request) the updated appointment is not reflected in my colleagues diaries. I wondered if this was anything to do with Calendar Sync settings in the Connected Calendars sections so I checked and it is only my calendar which is connected - is this is the issue? If so, does that mean they need to log in and sync their calendars because I don’t know their passwords?Any help or advice would be appreciated. Thank you :)

Dirk55682Community Member

asked in How Do I...?

GDPR sample text

Hello,is there any sample text to use in my own Websites “Data protection”, when using calendly?do calendly itself provide such a sample text?Thank you

Philip73784Community Member

asked in How Do I...?

Impossible to reach customer service via chat

Hi there,It is impossible to reach customer service via the chat option.It basically says “waiting for an agent” for hours.All I want to do is download a proper invoice and the one that is listed in my account doesn’t have my name on it but Calendly’s (!!!).Is there an email address for billing that anyone has?Thanks.

Martin18136Community Member

asked in How Do I...?

Meetings not being added to diary of user, or attendee

I’ve been using Calendly for some time, and in the last 24 hours noticed that when meetings are arranged, and accepted, they don’t transfer into either my diary (user/account holder) or the attendee’s diary. Essentially everyone accepts, but the meeting doesn’t appear in anyone’s diary.I haven’t changed any settings - so does anyone have any idea what to do?

Ditch60205Community Member

asked in How Do I...?

Integrating Calendly with Multiple Team Members' Calendars for Improved Scheduling Efficiency

I'm currently trying to integrate Calendly into our workflow at a small business and am hoping to optimize our scheduling process with multiple team members involved. Here are a few questions I have: Multiple Calendar Integration: How do you efficiently integrate Calendly with multiple team members' calendars without causing conflicts or overbookings? Are there best practices for ensuring that all calendars sync correctly? Group Events: We often need to schedule meetings involving more than one team member. Does Calendly handle group events well? If so, what are some tips for setting this up seamlessly? Time Zone Handling: Our team is spread across different time zones. What are the best strategies to manage this in Calendly to avoid scheduling errors? Customization Options: How customizable is the Calendly interface? Can we add custom fields or branding that reflects our company's image? Automation Features: Are there any advanced automation features in Calendly that you find

Ted MastersCommunity Member

asked in How Do I...?

Setting up my calendar?

Hi Cimmunity,Is there a support phone number for Calendly? If yes, can someone provide it to me?

slooffmasterCommunity Member

asked in How Do I...?

Feedback on latest Chrome extension version

Recently the Chrome extension was updated which changed the UI. Because I’m not very happy with the changes I’d like to share my thoughts here.the “sidebar” doesn’t work well when you have more than three meeting templates. Clicking on the “Share Availability” button the dropdown disappears behind the container: Also note that the icons are cut off at the bottom. Not So nice… When I’m done copying the meeting link I now have to click on the X in the top right-hand corner to hide the “sidebar”. With the previous implementation this wasn’t necessary because it closed a soon as I clicked elsewhere. All in all changes that do not improve the UX, to the contrary. Or maybe others are happy with these changes?

PhxPeaceCommunity Member

asked in How Do I...?

Meeting Poll Reserved Times No Longer Displaying on my Outlook Calendar

HELP! I’ve sent out meeting poll invites and went back in to Calendly to delete meeting spots held for the next morning when no one responded. Since I did this ALL reserved meeting times have disappeared from my Outlook calendar and I’m afraid someone will now be able to overbook and steal the time slot(s) reserved for my very important meeting.

B.72731Community Member

asked in How Do I...?

Calendly for spa business

Hi, we are thinking about using Calendly for the website of our spa business. I have played around with the free version a little bit and so far I like it. We have two slightly different usecases for it, but we only want to use the inline embed functionality (on a wordpress site). Here are the use cases:On each service landing page, we would like to embed the calendar (i.e. the event type landing page, or whatever it’s called). We also have a dedicated booking page which basically has again all services listed plus the booking calendar for all of them.We would be fine to just embed all event types as single items for both cases (as I’m not so sure whether the actual booking landing page is really helping us in terms of UX etc.). Now the questions:We have various service providers with various availabilities providing our services. The customers should be free to either see just all availabilities for an individual services (i.e. availability of all personnel providing this service)

zohaibCommunity Member

asked in How Do I...?

Change Order on Event page

In my schedule, I want to display the invite details form first. After filling out the form, I want to show the calendar. Is there a way to do that? I just want to change the order of things on the Calendly event page.

TSHYCommunity Member

asked in How Do I...?

Booking two types of meetings on the same day

We have two meeting types setup - one is a group meeting type and the other is a one-to-one.We are wanting people to be able to book into the group meeting as well as the on-to-one on the same day/time but whenever someone is booked into the group, it blocks out the ability to book into the one-to-one.Is there a workaround for this?

Joshua48804Community Member

asked in How Do I...?

Microsoft Teams integration: default to "online meeting"?

Hi- my calendly is working fine- but when I open a meeting it has scheduled in teams- I have to go into the event in Teams calendar and choose “online meeting” myself- which then has to update to the other participants. Is there a way to just have this choice made before they schedule with me- so they are not getting multiple emails?

dasbanqCommunity Member

asked in How Do I...?

Tiktok ads x Calendly

How can we connect the tiktok pixel with calendly to be able to track events? Specially if its web embed.

FMA60146Community Member

asked in How Do I...?

Is there a way to create a daily summary report?

We use Calendly for appointments made by external users and use our Outlook calendar to see events. It would be helpful to send a list of events including the person’s name and company to our front desk person who greets the visitors when they arrive. Is there anyway to do this?Thanks!

TALENTLOTSEN42608Community Member

asked in How Do I...?

How to show scheduled round robins in the scheduled meetings dashboard?

Dear Community, seems scheduled round robins are not displayed in the scheduled meetings overview, see attached screenshot. Can anyone help? Best Regards from Hamburg Michael

Dirk31787Community Member

asked in How Do I...?

One event with different durations to chose from

I am looking for an event type with selection e.g. 15 min., 30 min,. 45 min. and 60 min and after the selection the customer sees in the calendar where I have time for it

GateCityBikeCoopCommunity Member

asked in How Do I...?

How to print scheduled events?

I would like to print the scheduled events page. I am using this for a bike shop schedule and I don’t want bike grease all over my electronics, thus I need paper. I’ve tried using the browser Print from Chrome, Safari, Edge, Duck Duck Go, but the results are all bad.Thanks.

GateCityBikeCoopCommunity Member

asked in How Do I...?

How to export selected event columns

From the Scheduled Events page, I can Export a CSV. Unfortunately, it includes many columns I do not want to see. I can hide them in my spreadsheet program, but this is very inconvenient as I do this operation frequently, having to hide unwanted columns every time. How can I avoid all the unwanted data, for example all the UTM columns? Thanks.

pascaletherienCommunity Member

asked in How Do I...?

Email Confirmation cannot be edited

Hello! We want to customize our confirmation email and for some reason it’s not working. I hope someone in the community can help! Here’s a loom video for reference:

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