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How Do I...?

Trying to figure out how to do that thing? We can help.

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  • 7,756 Replies
3191 Topics
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Andy_CAWCommunity Member
asked in How Do I...?
Is this a glitch? Enforcing default schedule for round robin vs managed event

I use two types of event - round robin and managed events.For round robin, I have edit permissions set to “view only” for my team. Each team member’s default availability is used for the round robin event type and they can’t change this. On their account availability page, the “Active on” option for this event type is turned on and greyed out, and they don’t have the option of turning it off. i.e. default schedule is enforced. For managed events, I have edit permissions off for availability settings. The team member is not able to adjust their availability on the event page type. However, on their account availability page, they are able to turn off default schedule for this event type. When it’s switched off, changes made at the account availability level don’t push through to the event type (as you’d expect). But it’s not possible to go into the event type and make changes directly. For me, it seems rational that if someone is assigned to a managed event and the availability part of

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David
Community Manager
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Mathilde1968Community Member
asked in How Do I...?
semaines paire et impaire

Bonjour,Y-a-t-il la possibilité de programmer des disponibilités différentes pour les semaines paires et impaires ? Si oui, comment procéder ? Merci.

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Audrey74Community Member
asked in How Do I...?
Je consulte dans 2 lieux de consultation différents (jours différents). Comment organiser les evenements

comment organiser mon agenda pour que mes clients réservent les consultation dans le bon cabinet ? je ne veux pas dupliquer mes événements car cela en ferait 10 en tout → trop compliquer pour les clientsest ce gérable avec un compte classique ?merci

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David
Community Manager
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Layla16368Community Member
asked in How Do I...?
Can't find my Cancellation Policy. Need to edit!

Hello.Can someone tell me where to find my cancellation policy.  I need to edit it and cant’ find it anywhere!Thanks in advance.

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RamCommunity Member
asked in How Do I...?
Using Calendly for Google Ad Tracking

Hi all, I am beginner here, and have a question. I want to track Google ad performance whenever an appointment is booked using Calendly.  I have seen few very technical (for me) articles, and I am wondering if there is a simple way to do it. One idea I have is to create a Calendly event type dedicated to Google ads, and use that link. So, all booking on the event type are from Google ads. I do not know if it would work - or if there are simpler and direct  methods available. Thanks, Ram

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David
Community Manager
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AnnaAMBTCommunity Member
asked in How Do I...?
Book Multiple time slots on one event type?

Hello,6 months ago someone asked if you’re able to book different time slots on the one event calendar.As a therapist where appointments can be anywhere between 30-90 mins, this is crucial.Are there any updates on this? Is this going to be a feature anytime soon?Thanks,Anna 

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David
Community Manager
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UsmanGhaniCommunity Member
asked in How Do I...?
How to Set Up Multiple Calendars for Different Teams/Projects?

Hello, I’m currently working on a project for a website called LESCO Bill (it’s a bill checking service for LESCO users), and I’m trying to set up different calendars for various teams. Each team handles different tasks (e.g., customer support, technical issues, and content updates), and I need to manage them separately within Calendly.I want to know if there’s a way to create separate calendars for each of these teams so I can keep things organized and avoid any scheduling conflicts. Is it possible to have one account handle multiple calendars for different purposes, and how do I make sure they don't overlap?Any advice or step-by-step guides would be greatly appreciated! Thanks in advance!

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David
Community Manager
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Leonie08270Community Member
asked in How Do I...?
Robin Round two events with two different host at the same time

Hello, with the Robin Round tool we have two events with two different host at the same time. But the calendar just show one event. The second event at the same time is not available in the calendar tool. So no client can book the second event with the other host.  What can I do? 

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David
Community Manager
mdharmon
Calendly Connector
mdharmonCalendly Connector
asked in How Do I...?
Wrong Email being populated when accepting other peoples invites

I’m logged in as my main email (XXX@gmail.com), but when I click on someone elses calendly invite, it automatically populates my old work email, which I no longer have access to.  This old work account, is no longer connected to my account.I know I can manually change it, but sometimes when in a rush i forget to, and now that calendar invite never gets to me.

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mdharmon
Calendly Connector
mdharmon
Calendly Connector
mdharmonCalendly Connector
asked in How Do I...?
Log In from Somones Calendar

This is more of a feature request, but when I’m on someone elses calendly account, it’d be great to be able to log in.  Because once I’m logged in I can see which time slots of theirs work with my calendar. Matt

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David
Community Manager
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ap1Community Member
asked in How Do I...?
One event for two physical locations with own calendars

Hello dear Calendly community!I’d like to setup an event (“we appraise your car”) for our two locations.The event type & description are the same, but I would like the user to choose from one of the locations. This in itself is possible, but the problem is that the two locations run on two different google calendars. It wouldn’t make sense if user 1 would book a time slot at location 1 and user 2 wouldn’t be able to book the same time slot at location 2.Is there a workaround for that?Currently I use two seperate calendly calendars. It would be way easier if we had to implement only one on our webpage. I wouldn’t have a problem with paying for two seats since two different calendars are used. Thanks in advance! 

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David
Community Manager
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plate65447Community Member
asked in How Do I...?
Calendly sending dozens of event replies

Several of my users are having a problem with others Calendly setups. When my user (User A, office365) uses Calendly to set a meeting with (User B, Google Workspace), it will sometimes send user B dozens of event replies, confirming, denying and marking tentatively. Microsoft blames google and google blames microsoft, but this has happened to a few of my users and only when setting meetings via Calendly. Exchange says these never left our premises, so they must be coming from Calendly. Any ideas of how to prevent this?

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David
Community Manager
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SDSSWiltonCommunity Member
asked in How Do I...?
Events auto deleting

Hello, At least three times in the past calendar year all of my events have simply disappeared.  I’ll set up the appointments, then suddenly, they’re gone and I’m getting appointments for times that were once blocked off.  Can you help please?  Thanks.  

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RK.coaching26077Community Member
asked in How Do I...?
réservation chaque jour spécifique

Je souhaite que mes clients puissent réserver le même créneau plusieurs fois.Exemple:Pouvoir réserver les 5 prochains lundi à 18h00 en une seul fois. Pour ne pas qu’un autre client prenne le rendez-vous. merci. 

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David.Haskins41184Community Member
asked in How Do I...?
How do I resolve this? I don't have Admin rights

I’ve been using Calendly for a couple of years and never needed Admin rights to set up a connection to my calendar. Now suddenly Calendly or Microsoft is requiring this. How do I resolve this?“We couldn’t add the Microsoft Teams meeting link to your scheduled Calendly event.” 

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Mary06744Community Member
asked in How Do I...?
Times blocked off still showing as available on calendar

I do appreciate having the calendar view back, so thank you. However, when I block off an hour, it shows up as blocked off on both the calendar and date specific hours (great!)When I add a day, or an hour, it shows up in my calendar (great!)But the hour I blocked off still shows up as available to clients for booking.The day I added does not show up as available to clients for booking.I have tried troubleshooting and it doesn’t reveal anything. I have none of my calendars (Outlook, etc) linked to my bookings, either.

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PropertyExposureCommunity Member
asked in How Do I...?
iCal and Moleskine Timepage Read Only in Sequoia

Since updating to Mac OS Sequoia, when my customers book through Calendly, I can no longer edit the booking in Moleskine Timepage or Apple iCal. Timepage is my main calendar app and this has become frustrating (the same thing happens on the latest iOS on my phone and iPad. It only happens with Calendly entries though.Jobs are booked via Calendly via a Gmail account and now Gmail is the only way I can edit. But it’s too easy to delete jobs on Gmail.I basically need to cut and paste from the address field to the title of my calendar of I can see at a glance where I am going.Is there a way to turn off Read-Only?Thanks

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David
Community Manager
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Emanuele21618Community Member
asked in How Do I...?
Work Flow Doesn't Work

Hi.I set workflow for all my events, but recently, my client told me that text reminder doesn’t work.I checked every workflow and they seem ok.do you have any suggestions to test oworkflow or fix the problem.Thank you very much for the help

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Dena41680Community Member
asked in How Do I...?
How do I use Calendly to have vendors book a lunch and learn time with me?

I would like to send out all open dates to my vendor list so they can choose and book their own session time. The schedule would be alternate Wednesdays at one specific time.

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Maria25007Community Member
asked in How Do I...?
how to accept booking from work email only?

How can we configure calendly calendar forms to accept booking using work emails only ( email field should reject booking from  gmail, outlook, live.com like public mail domains) 

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David
Community Manager
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Marco84107Community Member
asked in How Do I...?
Availability troubleshot

Hello, I have a problem with my availability.I used the tool to change the availability on 20/21/22 of November, but when I share my Calendly to other people they are able to plan meetings on those days. Can someone help me?  

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JDActionHeroCommunity Member
asked in How Do I...?
Blocking People.

I have a client who is becoming addicted to my services. And though I asked her not to book she has booked me for months out. It would be very handy if Calendly would create a block list feature so I can avoid having to cancel and refund money. 

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David
Community Manager
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Blyth40845Community Member
asked in How Do I...?
Calendly With Salesforce (CreateEvent)

Hi Fellas,My question is very staright forward but struggling to find an answer, I have inactivated ‘CreateEventTemplate’ flow in salesforce as I want to implement a different flow when a record is created in Action object, however Calendly is still creating events (Appointment) even though flow is inactive. Any idea what could be the reason? 

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thisismyusernameCommunity Member
asked in How Do I...?
Is Dark Mode for Google Calendar available?

Google Calendar recently introduced a dark mode, which is great. The calendly app sticks out in it though so I’m wondering if there’s a way to get it to match. If not how would I submit an enhancement request. 

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David
Community Manager
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SingingSunnySarahCommunity Member
asked in How Do I...?
Force logout on a device or remove device from being logged in

Hello all,I gave my old phone to someone mistakenly believing that a factory reset had been done on it, however it turns out that it hadn’t. Unfortunately, the person I gave it to refuses to give it back temporarily for me to reset, or confirm that they have done a factory reset. I know that if a factory reset wasn’t done, one of my tabs in safari that was open was calendly and it was logged in. Is there a way to force logout on that device, or remove that device from being logged in?  

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David
Community Manager
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