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  • 2,699 Topics
  • 6,499 Replies
2701 Topics
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Steve20320New Community Member
asked in How Do I...?
Please help me understand Upcoming Scheduled Events

Please help me understand why there are two time schedule showing on this scheduled event card? All of the attendees are from UK. What are these two times showing cause it is confusing to look at. Thank you so much for clarifying! 

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Kelsi
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Ben14200Community Member
asked in How Do I...?
How can we transfer events between users within the same team?

I would love to understand how we can take events that already exist with an existing employee to a new employee who needs the exact same events.Thank you

3131
Kelsi
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Manuel Menassa de LucciaCommunity Member
asked in How Do I...?
No me funciona el calendario

No me funciona ninguno de los calendarios que tengo en calendly Me lo pueden solucionar, es urgente ¿puede ser que falte un pago o algo? Saludos

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Kelsi
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Feroz21138Community Member
asked in How Do I...?
How to move from the "free Teams trial" to a free Calendly subscription

Hi there, I’ve accidentally signed up for a free Teams trial. I wanted to setup a free subscription.Going by my chat with the bot on the website, there's no action required to convert my account to the free plan and there will be no charges. But when I ask to confirm this, it goes into a loop (see attachments). I cannot downgrade because I don’t see an option to do so.Can someone confirm this please? 

3971
Kelsi
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gary00777Community Member
asked in How Do I...?
Calendly not showing up on Outlook desktop client

I’ve signed up for Calendly and added the Calendly add-in to Outlook but the Calendly icon is still not displaying in my Outlook 365 desktop client.Can you help me resolve this?

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matt8902Community Member
asked in How Do I...?
Communication customization for Ad-Hoc Meetings

I’d like a way to customize the communications for ad hoc meeting types, specifically the calendar event title.Much like a users’ ability to modify the communication initiated from a Calendly event (with specific event-types), I would like to be able to do more to customize how ad hoc events’ communications are distributed. I find myself using the ad-hoc meeting feature more than my event-types, and this would lead to less confusion on my scheduled meetings with clients/prospective-clients. I’ve scanned the forums here and I know it’s well defined as not possible, and was hoping this forum post could be used as a recommendation/idea-board item.Potentially a place in the user settings where you could modify the ad hoc meeting distribution options, or more options when executing the ad hoc event. Thanks, really enjoy the product!

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Kelsi
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Kirill M.Community Member
asked in How Do I...?
Changing email issue

Hello colleagues,I got an email domain from my company. And I opened my Calendly account using Gmail (without any passwords). Then the company decided to change an email domain. And now I can’t log in my Calendly account with an old domain email.And when I insert the old email using Gmail - Gmail says that it can’t find my Google account.Could somebody please help me to solve this issue? Thank you.

1441
Kelsi
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HybridWorker8867Community Member
asked in How Do I...?
Syncing Location with Outlook Availability

As a hybrid worker, I am really struggling currently with managing my in person and remote meetings. I have one primary link that is available to everyone, all the time, and it would be amazing if the location availability would sync with my outlook calendar availability. For instance, if I put down that I am “working remotely“ only remote meeting options such as zoom or phone call are available, and the in person options aren’t shown. Does anyone have a workaround for this? Right now, I have to be either fully available or fully unavailable, which is far from ideal.

601
Kelsi
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Cabify40786Community Member
asked in How Do I...?
Billing and payment method

Hi!I need your kindly help about a question I have about Calendly billing process.Is it possible to use different payment methods other than Credit Card?I know that is possible to pay through PayPal, anyway I was wondering if other options are actually available.Best,  

8171
Kelsi
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SwierMCommunity Member
asked in How Do I...?
Getting In touch with support...

I recently changed the domain I'm working from "swierscoaching” to “swiermiedema”. Most works fine, but for the Firefox add-in, that keeps presenting links to the old domain, which no longer exists, and results in 404 errors.. When I try to approach support for this, I get a blank help screen, so I'm not getting further there. Any ideas?Here is the screen, which is impossible to use: 

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Kelsi
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TM-DJCommunity Member
posted in How Do I...?
Managed Events availability schedules problem

When we make changes to some aspects of a managed event, we’ve found that the only easy way to have those changes propagate to the staff is to un-assign & then re-assign those events. (maybe there’s a better way?)In that process, the only obvious casualty is that the availability for each staff member gets reset to their Default schedule. So, now we know that needs to get fixed manually for each staff member after a change, but it’s a bit of a nuisance & there’s more possibility for mistakes & forgetting this step. We’re hoping that either we’re misunderstanding something OR you can take this as feedback, run it by the product team and maybe they can think up a smoother implementation?

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Kelsi
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thisdaveCommunity Member
posted in How Do I...?
Feature Request: Hide Events in Overview

DescriptionWe would like the ability to hide events in the Calendly overview. These hidden events should only be accessible via their direct link and not visible in the general overview.Use CaseFor instance, we want to include the overview in our email signatures, but some events should not be visible as they are meant only for website integration or similar purposes.BenefitsImproved Clarity: Provides a cleaner and more focused overview of relevant events. Enhanced Control: Allows us to manage which events are shown where, creating a tailored experience for different audiences. Increased Flexibility: Efficiently use different communication channels without displaying unnecessary information.ImplementationA simple checkbox in the event settings to hide it from the general overview should suffice. These hidden events would then only be accessible via their specific event link.This feature is likely quick to implement but offers significant utility.Thank you for considering this feature r

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Kelsi
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NN45077Community Member
asked in How Do I...?
Is there a setting to force events to be next to each other and prevent gaps between events from occurring? 

I am looking for a solution to stop gaps between events from occurring as I want to maximise the number of events I can schedule in a day. Currently, I have two event options - a 90-minute event and a 60-minute event which I would like to use on the same calendar. When a customer books in a meeting at say 8:00 to 9:00 and another books a meeting at say 9:30 and 10:30, there is a 30-minute gap between meetings.Is there a setting to force events to be next to each other and prevent gaps between events from occurring? Thanks in advance for any suggestions  

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Kelsi
Kelsi
KelsiCalPal Emeritus
asked in How Do I...?
How can I allow invitees to add additional guests on the booking page?

I want to allow my invitees to include the email addresses for additional guests when making an appointment on my booking page(s). I’ve seen others do this, but am unsure of how to do it myself. My goal is to make it so that if, for example, one person that is booking would also like to bring three others with them, they can book for all four names at once. How can I accomplish this? 

2853
Kelsi
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Stan08772Community Member
posted in How Do I...?
Book multiple time slots at once?

Hello, @Kelsi at Calendly,  I saw this topic through a search on Google, do you have a good news about it ;  Kind regards, Stan

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Florian13832Community Member
asked in How Do I...?
Can one customer book a guided tour for several people?

Hi,I want to use Calendly to offer guided city tours. My goal is to enable a customer to purchase a tour not only for themselves, but also for people traveling with them. This needs to be reflected in the final price.For example: the tour is 40 EUR per adult person. Children are free.During the reservation, I select 2 adults and 1 child. The final price will be 80 EUR.Is this possible? I want to avoid groups of people having to place multiple orders.Thanks in advance for your help!Florian

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tuyauNew Community Member
asked in How Do I...?
Customers subscribe to their own ongoing appointments calendar

As a customer, I want someone to be able to book appointments and subscribe to all of their appointments rather than manually add each one individual by e-mail. I don’t see a way to log in or get a URL to subscribe this way. How can this be done so customers have less hassle? For example, a school calendar will come with a URL that you can add to Google Calendar, Outlook, or iCloud, and then when the school updates events, users automatically see all current and future events. On 10 to 8 App, another calendar app, there is a URL-based subscription option for customers. I don’t see an equivalent feature in Calendly.

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Kelsi
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Jason48666Community Member
asked in How Do I...?
Booking Notifications Sent to More than the Host

Hi Calendly Community,How do I create a notification so that every time a booking is made in Calendly, the host and two others within the organization will be notified?  I have Admin access but I am not the host.Any guidance is appreciated, thanks all.

2513
Kelsi
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Ekta PoddarCommunity Member
asked in How Do I...?
What does $10/seat/mo mean here?

What does per seat mean here?I am signing this up for my individual email ID and for the entire team

7291
Kelsi
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LadaCommunity Member
asked in How Do I...?
How do I set up Calendly to ignore my actual availability?

Use caseI am scheduling regular office hours for customers, where they can sign up through Calendly. I want these time slots be blocked on my calendar in advance, so that other meetings don’t get scheduled over them. These blocked slots are exactly the slots I want to make available to Calendly, but Calendly assumes I am busy and doesn’t allow me to schedule over this time.  I tried setting up Calendly first as then secure slots on my calendar, but Calendly canceled everything once the slots appeared on my calendar. How do I make Calendly ignore my actual calendar, if I want to designate blocked slots on my calendar as open for Calendly?  I assume this should be a pretty common use case. 

7603
Kelsi
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GriffinAMTCommunity Member
asked in How Do I...?
Last names appear before First names on Scheduled Events page

Is there a way to change how the names appear to me while using Calendly and viewing people’s names within this event from LastName FirstName in Calendly to FirstName LastName.Below is how all names appear within my scheduled events. I’m assuming a setting was changed by me, but I didn’t intend to change it if it was me. 

441
Kelsi
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Chloe35150Community Member
asked in How Do I...?
Add Multiple Locations for Group Events

Hello,I would like to add a choice of Zoom or Microsoft Teams for meetings. I see I am able to do that for One-on-One Meetings, but not Group Events. Am I missing something, or is this not available? If it is not available, I would like to request this. One-on-One:Group: 

3399
Kelsi
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GavinCommunity Member
asked in How Do I...?
Changing events

I set up an event for 1:1 events like a house viewing. It’s set up for a 30-minute meeting. from 10 am - 4 pm.However, I’ve had an overwhelming response and would like to be able for more people to attend.I cannot change the event to a group event to open up the time slots again.I cannot create a new event because the attendees are synced with my calendar.How do I get around this I want to duplicate the event and allow for double the attendees. (Because I now have 1 extra staff to accommodate this).Or if I changed the time slots to 15 minutes (could I do this and how would it affect the attendees already booked it?) 

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Kelsi
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laetitia.assistante2.073108Community Member
asked in How Do I...?
SCHEDULES ARE NOT CONSIDERED

Hello, I created a template for my call to action but there are not considered… even after the saving! Can you help me why? Indeed, I plan call on Tuesday, Wednesday and Thursday… but these days are not appearing in my calendar. Thank you for your help. Regards

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Kelsi
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Amit24411Community Member
posted in How Do I...?
How to set a limit on the number of meetings in the calendar

We have multiple event types for different types of meetings. We wanted to set a limit on the number of meetings that can be booked in a day , irrespective of the event type. How to proceed on this ?

1091
Kelsi
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