How Do I...?

While trying to editing my one free event type, I accidentally deleted it and now I can no longer use the free version. I only need one event type as I have very simple needs and don’t want to upgrade but Calendly won’t let me add another free event type. It thinks I’m trying to add a second one and telling me to upgrade. Any advice?

Are you noticing time on your booking pages that are not available, but should be? Perhaps you are available but expected yourself to be busy instead! We’ve got your back.You can use our Troubleshooting availability tool on your scheduling page in order to understand what's causing a conflict in your schedule. I find it to be super helpful and it resolves most availability issues. 🎉 Check out this Loom video I created going over how to use the Troubleshooting tool, how to interpret errors in your availability and how to fix them! In the above video, I go over how to access this tool, how to figure out what each error means, and how to fix those errors!One

Hi all. I found myself having to delete all my cookies yesterday from my Mac. Today when I go into Calendly all of my event templates are lost as well as my settings. It shows my account as a new user on a trial period. It does not detect that that I have a paid subscription. How do I have my account recovered to a previous point. I just paid for this service several weeks ago and already seeing issues. Should I not see all of the artifacts created when I log in? 

We’ve reached attendee limit at 100 in order for attendees to receive text reminders. Will Calendly still send out email reminders above 100 attendees?

Hi-I am trying to set up calendars for team members.  To book meetings with our team clients must pay a fee for the meeting.  I want the payments to go through just one payments account either Stripe or Paypal? Is it possible to do that?  I don’t want each member to have to connect their own stripe or paypal account. Thanks in advance. 

In my office we have a business overview session at 7pm twice a week. But Calendly only allows you to schedule meeting until 4:30 pm. Is there a way to schedule meetings past 4:30 pm?

On mobile devices my customers did not see the cookie accept button and sometimes are not able to scroll down - are there any possibility?

Hello, I’m trying to extract my clients database, mainly their email, but i can’t find how to do it.Has someone already done it ?Many thanks

Is it possible to switch an already created meeting over to a different team?

This is my problem right now. I need a main calendar that has all the available dates, and some ‘personal’ calendars for each user. I need that if someone books an appointment with one of those calendars, in the main calendar the date is no longer available (and in the other calendars it should also appear as not available). If someone cancels the appointment, the date becomes available again in the main calendar as well as in the other calendars. On the other hand, I need each user to be able to manage their appointments without being able to see the appointments that another user has taken (i.e. if someone has taken an appointment on Monday at 12:00 and that someone has not been me, I cannot see the details of who it was, but simply that the date is no longer available).How could I achieve this, using the Teams option in Calendly, synchronising all calendars...?

I have a new laptop with Windows 365 and using Outlook Classic. I also run three Calendars, one each for personal, work, and a company i also contract to who use Google/Gmail for everything.I used One Drive to migrate all my programs and files etc, however Calendly has been problematic. Can’t find the  source files and desktop icons anywhere??? Please help ASAP!

Phone Number (question) filled by correct Belgium number shows error: No valid phone number. Please check country and format (Keine gültige Telefonnummer. Bitte überprüfen Sie Land und Format) What could be an issue?

I need help!The GA4 measurement ID was integrated to Calendly - based on this https://help.calendly.com/hc/en-us/articles/360001575393-Calendly-Google-Analytics#calendly-google-analytics-0-0Scenario of booking: after the details are filled-in, there is the price included. Then payment details will be entered, then user will click the “Schedule Event” button.If this is the event for the successful booking “invitee_meeting_scheduled”, what is the event looked like in GA4 for the successful booking with payment? Will the purchase event automatically be captured in GA4 for the successfully booked with payment?I need your insights. Thank you!​​​​​

Hi, I have an all day event 8 a.m. - 5 p.m. When I put 8 hours in the event length, the start and end times are not correct, as there is an hour for lunch during the day. Is there a way to have it still show 8 hours (which is the length of instruction) on the first page, but add an hour to the end time on the second booking page? For example, it now says 8 a.m. - 4 p.m., but with the lunch break, it should say 8 a.m. to 5 p.m.Thanks!

I am want to send out an invite to all staff that they can chose a time to meet. However when I send it out if a person takes a time it does not allow for anyone else to take any other time. It only seems to work to send the invite to one person to chose a time not multiple people.

Hello, I have multiple clients and I’m facing an issue where I need to host separate meetings at the same time. We’re launching a new product, the 10mm lever belt and different teams like marketing, coaches across various countries are involved. It’s becoming unmanageable to schedule different meetings manually. Is there a way to automate this process, similar to email automation, where we only have to change the names and details?

Hello,We have an account with 3 users/Seats. And we were billed for this month.Now I wasnted to remove one user and replace another one.  Question: Will calendly bill us with the new user? We don’t want to pay twice this month.

I have set up my system so that the client receives an entry code 5 mins before their designated session time to gain access to the court. However some people do not fill this in even though a have a checkbox they must read and tick as per below. I would be so much simpler if the text reminder box was mandatory. why is this not an option?  

Is there any way to hide attendee information on the created Google Calendar events? We have a shared calendar to make sure we don’t double-book our space, but because the calendar is shared, the calendar events cannot have attendee names or emails. I understand that you can edit the event title if you use calendar invitations, but then the attendee is added to the event, and their email will be visible to everyone on the calendar. We currently use email confirmations and delete the attendees’ names from the events, but it would be really preferable if we could just create events without their information attached in the first place.

Hello, Calendly Community! This is Willow from the Calendly Success team, here to talk to you about the people you meet with. We so often focus on our schedules, but with Calendly Contacts, you can also manage who you are meeting with, not just your meetings! Check out our amazing Community member Kelsi’s article on this new feature HERE to see more of the excitement! With Calendly Contacts, you have the ability to see specific contacts’ scheduling history and notes, book future meetings with specific contacts and share your availability with them! We are so thrilled for this new feature as it allows you to focus on the people you are meeting with, what meetin

Hi everyone,I’ve been using Calendly to help schedule meetings for my team, and I wanted to share what’s been working for us. I’m also curious to know how you all use Calendly for your teams.Here are a few things that have been helpful for us: Different Event Types: We set up different types of events for various meetings (like team chats or project updates) to keep things organized. Buffer Times: We add extra time between meetings to avoid back-to-back schedules and give everyone a short break. Team Scheduling Page: We use the team scheduling feature to see when everyone is free, which helps us find common times for group meetings. Automated Reminders: We turned on automatic reminders to cut down on missed meetings and last-minute cancellations. Integrations: Connecting Calendly with our calendar an

Hi Can a student have a account or is it only for teachers? How can i (student) get money back if lesson is canceled?  How can i (student) reschedule a lesson? 

I added Calendy to my website, but I want the website visitors to only see the available schedule (not allowing them to book me without contacting me first). Please help, thank you.

Bonjour,Mes clients qui n’ont pas de carte de crédit ne peuvent donc pas payer via Stripe.Pour eux, sur d’autres plateformes, j’ai intégré Gocardless qui permet de convenir d’un prélèvement bancaire automatique. Cela est très pratique et plus ergonomique que PayPal pour le client.L’équipe Calendly pourrait-elle mettre à disposition la possibilité d’intégrer Gocardless comme mode de paiement lors des réservations des clients ?

Here is an example of my issue.Any idea of how to workaround it?Let's say I will open a time slot for 20 people tomorrow at 08:00. a parent with 2 kids will only be counted as 1 with 19 remaining places and I need to be counted a 3 with 17 remaining places.I don't wont the parent to make 3 separate reservations