Skip to main content

Unanswered questions

1558 Topics
N
New71504Community Member
asked in How Do I...?
Event

Once I have created an event and it has been booked for the available time slots, can I apply a rule so that it disappears as an option? It will not allow additional bookings, but I would like it to disappear altogether. Do you think this is an option?

751
Kelsi
1 year ago
R
RufiAldayFresnoClovisCACommunity Member
asked in How Do I...?
"Someone has already used this link to book a meeting" error

My first time using Calendly..I set it up yet after a client reserved a time..I had a client reserve a time yet when other clients attempt to reserve a designated time..they  report difficulty accessing other times " When trying to set a meeting using the link it states that someone has already used the link to set a meeting."

6171
Kelsi
1 year ago
M
MIRAZUR28822Community Member
asked in How Do I...?
How to prioritise event types ?

Hi,I propose 5 different types of events at the same venue, therefore, I would like to use calendly to manage the booking of those events. However I struggle to set up calendly. I would like to prioritise events, as the venue can host several event types at the the same time but some event types can’t be combined together and others can’t be combined at all… Is there a way for me to set up calendly this way? Thank you,Best regards,Ulysse

381
Kelsi
1 year ago
A
AndreasBCommunity Member
asked in API + Webhook Help
Failing to retrieve auth token after successful authorization with OAuth API

I am currently trying to integrate with the latest OAuth API but run into a problem when trying to obtain the token. I was able to make a successful authorization request to receive the code needed. But when I try making the call to https://auth.calendly.com/oauth/token, I receive the following error:bad request: [json.exception.parse_error.101] parse error at line 1, column 1: syntax error while parsing value - invalid literal; last read: '<'I am following the API specs @ https://developer.calendly.com/api-docs/be9b32ef4b44c-get-access-token. I further can confirm that my credentials are valid because when I supply invalid data, e.g., wrong client_id, I am getting the expected error message for wrong credentials. Below is my code that I am currently using for the call in Python.What am I doing wrong? Thank you in advance,-Andreas def callback(self, request, *args, **kwargs):# Extract the authorization code from the callback URLauthorization_code = request.GET.get('code') # Exchange

6955
A
Employee
1 year ago
E
Ed27545Community Member
asked in How Do I...?
Securing my calendar

How do I secure my calendar against spam? This week, someone who is unknown to me created a phone appointment on my calendar.  I deleted the event and the person made no attempt to contact me but it created some anxiety about the security of the app. 

5531
Kelsi
1 year ago
K
ksmithmimCommunity Member
asked in API + Webhook Help
How do you pass the event location into your custom thank you page?

Hey Calendly brain, After having checked the box, we’re getting nearly all of the information needed to build a confirmation page except for, well, the most important part: the event’s location link. How can we build an .ics file on the confirmation lander without that? Is there a way to ensure it’s passed manually?Thanks,Kevin

2571
Kelsi
1 year ago
A
Arielle43311Community Member
asked in How Do I...?
How do I get Calendly to resend a calendar invite

My email changed, meaning the calendar I had connected to my account changed. I’ve updated my account with the new email, but a client booked events before I got that new email set up so they aren’t showing on my new calendar. How do I get Calendly to resend the calendar invite to me when I’m the host of the event? 

7311
Kelsi
1 year ago
D
DeafwoodCommunity Member
asked in How Do I...?
Workflow notification to "outside" email address

Is there a way for notifications to be sent to someone who is not a host, or an invitee?  For example, a host might have a manager/supervisor that would like to be notified of all bookings and cancellations.  Is there a way to either automatically add an email address to every booking so they can receive all notifications?  OR is there a way to incorporate this into a workflow to send an email notification to a someone who is not a host or an invitee?

5393
Kelsi
1 year ago
G
Gina20071Community Member
asked in How Do I...?
Appointment duration change

I changed the duration on an existing calendar from 30 min. to 60 min., but there are still available appointments on the ½ hour. How do I correct this?

1091
jillian
Community Manager
1 year ago
G
Gabriele60874Community Member
asked in How Do I...?
Rigenerate Invoice

Hi, I need the regenerated invoice with company data

383
jillian
Community Manager
1 year ago
C
Cazzy777Community Member
asked in How Do I...?
Christmas Special

Not overly IT literate so apologies if asking something that is obvious. How do I offer a Christmas voucher to the public and get them to book in my diary anytime from now until the next 6 months as well as book into another team member (who I need to have a separate diary from mine) ? I have created a team and purchased another user licence but can’t figure out how to have 2 diaries for people to book their services from.  Hope that makes sense. Any help would be grateful received. 

161
jillian
Community Manager
1 year ago
T
TREGOURES62458Community Member
asked in How Do I...?
activation

Je n’arrive pas à activer mon évènement

931
jillian
Community Manager
1 year ago
J
Jury57761Community Member
asked in How Do I...?
How do I put a different number of slots on one appointment ?

Hello there! I couldn’t find the answer so I thought I should ask you guys: I was wondering if I could have for one event, different number of slots.I use Calendly for recruiting apppointments and we have a jury doing the recruitment.I would like, for one week in particular and one event, the availability to put wheter 2 or 3 available slots, depending on the availability of my coworkers.

261
jillian
Community Manager
1 year ago
B
Bowtied56467Community Member
asked in How Do I...?
integrate gmail to team round robin event

I have a round robin scheduling event  and one of the workflows is to send out a follow up email after the event. The email is suppose to come from a centralized/shared gmail account, but I am not able to integrate this into the event.  We have this exact same event set up for individuals, and the follow up email/integration works.  Is it possible to integrate gmail with the round robin, or is that only an option for events for individuals? 

181
jillian
Community Manager
1 year ago
D
Dylan31850Community Member
asked in How Do I...?
Missed appointment

Hello, How do I mark an appointment as missed? Meaning the invitee ghosted the appointment. 

1923
Kelsi
1 year ago
M
Mehuljindal18Community Member
asked in How Do I...?
How do I enable Email Validation on my Calendly to only allow Non-Gmail Emails to book my Calendar?

I get a lot of demo invites on my calendly links, but I want them to sign up on the demo using their professional mail ID, not personal GMAIL ID. How Can I do this?TIA

21322
Kelsi
1 year ago
A
Anjali65748Community Member
asked in API + Webhook Help
Calendly pop up widget is refused to display..

Hi,I have used react-calendly to connect calendly to my react app.I use the calendly pop-up widget. When click on the button to open the pop-up it won’t open. it gives this. I am passing following info to pop-up widget. Can you please inform me if I have to take any step to prevent this..Thank you.

3111
Michael G
Employee
1 year ago
R
RCI40118Community Member
asked in How Do I...?
Moving a meeting from one calendar to another

I have two sales reps and each create a calendar to book meetings at an upcoming tradeshow. One rep had a couple meetings booked on her calendar that she feels would be better for the other rep. Can I move those meetings from one calendar to another?

5173
Kelsi
1 year ago
L
Linda15671Community Member
asked in How Do I...?
Calendly App not using correct email address

When I choose to SHARE a booking from the Calendly App, the widget does not give me the correct email choice for From.  I have chatted with Support and understand that this widget is a part of iOS BUT, Calendly is not displaying the Mail preference choices I already have set on my phone (all other apps on the phone do use the correct email preferences), so there is an issue with Calendly.  Do any other Apple uses have this issue?  It’s only with the App

603
Kelsi
1 year ago
A
Aleks_TofslaCommunity Member
asked in How Do I...?
Rescheduling sync

Hi! I have an invitee who reported this problem -- When changing the appointment, I have to manually remove the old event from my calendar, this is not done automatically. From my understanding this should’d happen. They use Teams within Outlook at M365. Is there a reason for that and what could be the potential solution.Thank you!  

1701
Kelsi
1 year ago
O
Olivier06730Community Member
asked in How Do I...?
Is it possible to create a one to group event type but the "one" is shared?

Hi everyone, let me explain myself: I’d like to create group meetings limited to 8 invitees. (that I know how to do)However, I have 3 different hosts, and I don’t need them to be all there, I just need one to be available.So I would like to have one link for my invitees and this link will show them the availabilities of host 1 + host 2 + host 3 (so if only host 3 is available for example the time slot is open, or if host 1 & 2 are available then I can double my number of invitees).Hope I’m being clear, and thank you if you can help me, whether it’s possible or not! 

363
Kelsi
1 year ago
R
Ruben41014Community Member
asked in How Do I...?
Optimizing Scheduling Processes for Appointments with Multiple Variables

We work with different meeting rooms for appointments. Therefore, a Calendly event needs to align with both the availability of a staff member and the availability of a meeting room. We're having trouble figuring out the best way to set this up; can someone assist with this?

793
Kelsi
1 year ago
C
Cesar24375Community Member
asked in API + Webhook Help
Event Type URI

Hi!I am currently working on pulling data from the Calendly API. What is the easiest way to get the URI of an Event? Right now, I am looking by user, and then then grabbing the URI if they are part of the event. This means I need to sort through several users in order to find all the events I want to target via the API. Thanks!

4371
marion-calendly
Employee
1 year ago
O
OpraMIndCommunity Member
asked in How Do I...?
Why so hard to contact sales team

Hi, I’m Marco from OpraMind agency, i would like to introduce caledly caledar/api to my clients and embed it in my production apps, so i need to talk about an enterprise plan. It’s been a week since i tried many times to contact sales team, but nobody ever replied to me, is it normal? or what’s happening, thanks in advance if someone can redirect me to them 

351
Kelsi
1 year ago
J
JasonCommunity Member
asked in How Do I...?
My availability changes are not reflected in my booking schedule

Hello, my availability changes are not refected in my booking schedule. Please advise. Thanks,Jason

38776
Kelsi
1 year ago
Terms & ConditionsCookie Settings