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Hi, Everytime I think we are at the stage of fully utilising Calendly as our sole meeting booking process there is another road block. It’s very frustrating. We are at the stage of testing all meetings booked through calendly, either by clients booking themselves or us booking for them using the ‘book now’ feature.In our testing we are also reviewing our CRM led re-confirmations and reminder SMS we send clients and attempting to use Calendly for the simpler integration and automation.However, we’ve discovered, and I’ve read further here, that if the meeting is booked by us using the ‘book now’ function there is no way the system will send SMS to clients, defeating the whole point.Can you please confirm if a resolution to this is:on the development roadmap if so, the likely timeframe Thank you.

All of our appointments would be in the USA and the country code (flag) for the phone is not automatically going to the USA 1+ etc. It indicates to clients a phone formatting error, rather than asking each one of them to modify the country code is there a way to fix this formatting? Also, tried to book an appointment myself as a test and changed it then it automatically went to another country flag which then i had to change again. Thank you

I am trying to upgrade one seat on our account, but it will not let me. I dont have any pending users, but it will not let me pay for one seat. 

est ce possible de crée un lien a envoye a des clients pour qu’il puissent choisir dessus un lieux une dates et avec quelle commercial effectue le rdv; et tout ce la sur un agenda partagé.Merci d’avance pour la réponse 

Hello!I’ve noticed that when someone in my team reschedules a Calendly meeting directly in Google Calendar, using the bi-directional sync feature, then the Zapier automations don’t for that meeting.For example, I have an automation in Zapier that uses the Zoom trigger “New Cloud Recording”. It works perfectly when a Calendly meeting is rescheduled through Calendly. However, when the meeting is rescheduled in Google Calendar, even if the team member records in in the Cloud, the automation doesn’t get triggered.Anybody knows why this is happening?I would appreciate if this could get fixed, because the bi-directionaly sync feature is amazing, it’s much easier to reschedule a meeting directly in Google Calendar than in Calendly, but right now me and my team cannot use it because it breaks this critical automation.Thanks,Ángel.-

As admin, I’ve created a managed workflow -- send booking confirmation via text.  I’ve applied that workflow to every managed event type for the organization.  When I go into any managed event from my admin profile, the workflow shows up in the notification sequence.However, when examining the notification sequence from the team member perspective, the managed workflow does not show up, even though it has been applied.Is this a bug, or am I doing something wrong?

Outlook keeps taking over and my typing creates calendar appointments- Could Calendly be causing this issue?

Bonjour, je rencontre un problème avec mon Calendly. Lorsque je souhaite planifier un nouvel évèmenent ou replanifier un événement la page s’ouvre en blanc, avec aucune information dessus. Je n’ai plus accès au calendrier pour planifier . J’ai réactualisé ma page internet. Au début cela fonctionnait , mais maintenant je n’ai plus aucune donnée lorsque j’utilise les lien s de planifications ou replanifications.Comment résoudre ce problème sur mon navigateur. J’utilise Calendly sur mon ordinateur MacBook Air . Merci pour votre aide.  

I use Calendly for managing Sales Calls. I have a Team Event with several Sales Representatives in it, and when a prospect books a call it gets assigned to one of them. In the Team Event, I only have the next 4 days open to book calls, because I’ve noticed that when prospects book a call more than 4 days since they saw the marketing they arrive to the call too call and end up cancelling.The issue that I’m running into (that is making me lose a lot of time) is that sometimes a prospect writes to the Sales Representative before the call because something came up and they need to reschedule. But they want to reschedule on a date that is not yet open on the calendar because it’s more than 4 days ahead…So when this happens, the Sales Guy writes me, and I have to go to the Team Event, change the Availability from 4 days to 7 days or whatever, then reschedule the call myself to the new date, and then change the Availability back to 4 days.This is quite frustrating, so I wanted to ask if you c

Hitting a roadblock and could use some help. We have a spa event which includes 3 event types to register for...botox, facials, and chair massages. All event operate during the same time period 11am-3pm. I need to set my calendar up so that people can register for each service but without blocking the time out for all day. In other words if someones picks 1pm for botox I still need 1pm available for facials and chair massage. Please help and THANK YOU!

Problem still exists with the US code inserting a 1.How does Calendly notify clients that something is wrong?How does Calendly notify clients when a problem is fixed?Is there a link we can access to see status? Is there a trigger we can set to insure we get an email? 

Hello, I would like to know if you can help me configure the following setup. I want to show my clients available time slots only between 4:00 pm and 8:00 pm, with meetings lasting 20 minutes.Ideally, I would like users to see only the closest available time slot instead of all possible options. For example, if the meeting duration is set to 20 minutes, the first available slot shown should be 4:00 pm. If the current time is 6:14 pm, then the user should only see 6:20 pm, provided it is available; otherwise, the next closest available slot should be displayed.

I wasn't aware that this cost anything. I'm just trying to get my disability paperwork done correctly and I'm having trouble with motivation and concentration so my advocate suggested this. The problem is that I have no money at all. I don't even have a debit card.

new appointments are not going through because the 1 is missing. Someone commented that Calendly is aware and working on it. I used to get texts or emails to notify me of problems and resolutions. Why do I not receive these notices anymore? 

I would like to create a managed event for a round robin meeting type, but this does not appear to be supported. When I create a team event using the round robin format, I cannot determine how to add workflows. I first attempted to use Managed Workflows, but the correct round robin event type is not available for selection. I also cannot select any workflows associated with the individual hosts. How can workflows be created or applied to round robin events?

Hi everyone,I rely on Calendly heavily for scheduling client calls, but I’m struggling to find the right balance with buffer times. Sometimes meetings run longer, and other times I end up with too much empty space between calls, which breaks my workflow.How do you personally handle buffer times between meetings? Do you use different buffers for different event types, or is there a smarter way to manage this without constantly tweaking settings?

How do we permanently change these options to what our company preference is? Every time we use Calendly we have to change these defaults.  We just want to use Event Name in the title and Event Description in the body but have found nowhere that we can set our internal preferred defaults. Is this an option and if so, where does one find it?  Because this does not work for us and requiring this to be changed every time is not good GUI. 

I am facing a recurring issue with the Zoom and Calendly integration. We use Calendly to allow clients and prospects  to book sessions  Zoom links are not being generated as expected. Literally no one can use the Zoom link. These are all people from different walks of life - so it must be a Calendly issue not a Zoom issue. Despite  reintegrating Zoom with Calendly, the problem persists. As a result, I’m having to manually  send Zoom links, which not only disrupts our internal data tracking but also significantly impacts the client experience. This issue has been ongoing for some time, and although we’ve reported it before, no resolution has been provided. It’s becoming increasingly frustrating and is affecting our operations. I have seen posts about this but nothing that resolves it. 

I want to create zap Zapier that will populate Docketwise when a new client consultation is scheduled.  I don't want everyone who schedules a meeting to be created as a contact in Docketwise.  Just the types of consultations I designate.  How do I do this?

How do I set event to all request for appointment but doesn't schedule the appointment until I have approved the request?

How do you place a hold on your outlook calendar?  

Hello, What’s the status of integrating Bancontact in the Stripe payment methods? In earlier topics I read this would be investigated but until now I don’t see any change.In Belgium, Bancontact is the most common payment method. Many people don’t have VISA or Mastercard, or even Apple Pay. Not being able to offer my customers this payment method feels like a gigantic loss.In all of my other integrations with Stripe, Bancontact is a valid payment method. Only Calendly does not support this. Can you please reconsider ASAP? ThanksTine

Hi - I was all set to ditch Acuity and enroll and pay for a subscription here … and double checked that people could easily sign up for a recurring series of dog trainings sessions. Since they can’t, I’m stuck with Acuity. I really like the other Calendly features so this is very disappointing! 

i get this message when i try to connect google meet:There is a problem accessing your %{calendar_name}. Please try again. If you continue to have problems, please contact us at [removed by moderator] does anyone know how to connect?

I’m in the process of setting up Calendly at my site.  My site designer asked me for a link to do so.  But I’m not sure what she’s asking for.  Please clarify what to send.