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OverviewCalendly’s browser extensions for Chrome, Firefox, Microsoft Edge, and Safari let you schedule faster by managing meetings, event types, and contacts from your browser toolbar. You can install the extension from Integrations & Apps, then use it across any tab to create meetings, share availability, and manage contacts without opening the web app. Step-by-Step InstructionsInstall the extension: In Calendly, go to Integrations & Apps and download the Calendly browser extension for your browser (Chrome, Firefox, Microsoft Edge, or Safari). Complete your browser’s setup: Follow the specific instructions for your browser to finish installation. Pin the Calendly icon so it’s always visible in your toolbar. Open the extension: Select the Calendly icon in your browser toolbar. The extension works on any tab once installed. Create new scheduling options: At the top of the extension, select + Create to make a new event type, one-off meeting, or meeting poll. Manage meetings from
OverviewCalendly allows you to enable overlapping bookings by adding meeting exceptions within an event type’s Free/Busy rules. This feature requires a connected calendar that is set to be checked for conflicts. Exceptions are based on matching event titles found on your connected calendar.Step-by-Step InstructionsConnect and Verify Calendar Sync Go to your Calendar Sync page. Ensure at least one calendar is connected and checked for conflicts. This is required for overlapping meetings to work. Open Your Event Type Settings Edit the event you want to allow overlaps for. Select More Options. Open Free/Busy Rules Select the Free/Busy rules dropdown to access overlap settings. Add a Meeting Exception Select (+ Add meeting exception). Choose How to Match Titles Use the dropdown to select Includes or Matches exactly to control how Calendly looks for event titles on your connected calendar. Enter the Title to Ignore Type the calendar event title you want Calendly to allow booking over
Scenario/QuestionHow do I remove the Powered By Calendly banner on my routing form and booking pages? OverviewYou can remove the Powered by Calendly banner if you’re on a paid plan by turning off Calendly branding in your Branding settings. The steps differ for single-user accounts, organization users, and organization owners. Embeds may require a code parameter change. The banner appears on booking pages and routing forms, plus the confirmation page email field and the invitee email, when branding is enabled. Step-by-Step InstructionsConfirm Your Plan Ensure you’re on a paid plan; free plans cannot remove Calendly branding. Single-User Accounts — Turn Off Branding Navigate to your Branding page: Open your Calendly account settings and go to Branding. Toggle branding: Select the Use Calendly Branding slider to Off. Save: Select Save Changes. Verify: Refresh your booking page to confirm the banner is removed. Organization Accounts — If You’re a User Navigate
Scenario / QuestionHow do I change how a booked event appears on my connected calendar so it shows the invitee’s name instead of the generic event name? OverviewYou can control how a booking appears on your connected calendar by editing the event type’s calendar invitation title or email confirmation subject to include variables like the invitee’s name. This customization requires a paid plan (Standard or higher). Step-by-StepOpen the event type you want to change: Go to the event type where bookings are not showing the invitee’s name on your calendar. Select More Options, then select Notifications and Workflows: Edit the calendar invite title or email confirmation subject: In the event type’s settings, find the text field for the calendar invitation title or the email confirmation subject and customize it. Insert the invitee name variable: Add the invitee name variable (for example {{Invitee_full_name}} depending on the variable syntax shown in your editor) to ensure your conne
OverviewYou can create host-specific event types on a Team Page so invitees pick their preferred person before selecting a time. Create one Collective event type per host (or use Round Robin on Teams or higher), then share the Team Page link so invitees can choose a host and book. Team Pages are available on Standard and above, and setup requires an owner, admin, group admin, or team manager. Step-by-Step InstructionsConfirm permissions: Make sure you’re an owner, admin, group admin, or team manager. Prepare your team: Owners, admins, and group admins should create a Team Page and add each host as a team member. Optionally, verify that each host’s calendar is connected from their profile. Open your Team Page: Select the My Calendly dropdown, then open your Team Page. Create a host-specific event type: Select + New Event Type, then choose Collective. If you’re on a Teams plan or higher, you can alternatively use Round Robin to achieve the same goal. Assign a single host: Deselect all ho
Scenario / QuestionHow can I limit my availability so invitees can only book with me within the next two months, instead of far into the future? OverviewYou can restrict how far in advance people can book by setting a date range on each event type. In Scheduling settings, choose a specific number of days into the future (for example, 60 days) or set an explicit date range window. This prevents invitees from scheduling 5 months out. Step-by-StepOpen your event type: From your Calendly dashboard, select the event type you want to edit. Go to Availability: In the event type, use the dropdown for Availability: Set the date range: In the Date range section, choose either a specific number of days into the future or a fixed date range. For a 2‑month window, set 60 days into the future. Choose day type if needed: Use the dropdown to select whether the count uses calendar days or weekdays. Save your changes: Your booking page will now only display times within the window you set.Key Note
OverviewIf you haven’t received your Calendly email invitation or confirmation, first identify whether you’re the host or the invitee, then check the appropriate inbox and settings. Hosts receive booking confirmations from notifications@calendly.com to the email used for their Calendly login and should also see events in Scheduled Events and on their connected calendar. Invitee notifications depend on the host’s settings; if you’re an invitee, contact the host if you can’t find the email. Step-by-Step GuideDetermine Your Role Are you the host (the person with the Calendly account) or the invitee (the person who booked with a host)? If You’re the Host, Verify Expected Confirmations Check the inbox for the email you use to log in to Calendly for messages from notifications@calendly.com. Open Calendly and go to Scheduled Events > Upcoming to confirm the booking exists. If you’ve connected a calendar, check your external calendar for the new event from your Calendar Connection settin
Scenario / QuestionI want to block off specific times so people cannot book with me, but only for certain event types (not all). How can I do this without placing holds on my external calendar? OverviewYes, you can block off time on specific event types by using date-specific hours within that event type’s schedule. This lets you make yourself unavailable for only that event, without changing your global availability or adding blocks to your external calendar. Step-by-Step InstructionsOpen the Event Type Go to the event type where you want to limit your availability. Go to Schedule Settings Select the event’s schedule or availability settings, then choose Available hours. Set Date-Specific Hours Choose Date-specific hours to create overrides for the dates and times you don’t want to meet for this event type. Block the Time For each applicable date, adjust the hours so the blocked period is outside your available hours, or remove availability entirely for those dates. This makes you
Scenario / QuestionMy booking page doesn’t show availability (e.g., Monday at 2pm) even though I’ve updated my hours to include weekends. How do I fix this? OverviewAvailability can be blocked by multiple settings: external calendar events, your active schedule, or event-level scheduling settings. Use the Troubleshooting availability tool on your scheduling page first—it identifies the exact reason time slots are unavailable and points you to the fix. Then verify your calendar conflicts, schedule selection, and event settings. Step-by-StepRun the Troubleshooting availability tool: Open your scheduling page and use the Troubleshooting availability option to see why specific days or times (like Saturdays) are blocked. The tool will label issues such as range, overlap, event, minimum notice, or duration and point you to the setting to adjust. Check your connected calendar for conflicts: Go to your Calendar Connection settings and review the calendars you check for conflicts. Remove or a
OverviewCalendly automatically includes a Zoom link when Zoom is set as the event location; there’s no way to disable that while keeping Zoom selected. To control what link invitees receive, you can set the event location to Custom or by setting your Zoom settings to send a custom link. Step-by-Step InstructionsChange Event Location from Zoom to Custom: Open your event type and go to Location. Select Custom and add a note in the field: “You will receive the Zoom link after booking.” Set Zoom to send your Personal Meeting ID after each booking: Sign in to the Zoom web portal. In the navigation panel, click Profile. Click Edit to the far right of Personal Meeting ID. Check Use Personal Meeting ID for instant meetings. Click Save. Key Notes & LimitationsIf Zoom is selected as the location, Calendly will include an automated Zoom link in confirmations; this cannot be disabled. To avoid auto Zoom links, you must select Custom as the location and send your link separat
OverviewYou can’t add guests to a booked 1:1 directly from the Calendly meeting after it’s scheduled. Add them either to the calendar event itself (Google/Outlook) or reschedule the existing Calendly meeting to the same time and add guests during rescheduling so they receive Calendly communications. Guests added only in your external calendar will not receive Calendly reminders or follow-ups. Step-by-Step InstructionsQuick one-off: Add guests in your external calendar Open the existing calendar event (Google Calendar, Outlook, etc.). Add the additional email addresses as event guests. This sends them a calendar invite from your calendar system, but not Calendly reminders. Recommended to keep Calendly communications: Reschedule to same time and add guests Open your Calendly Meetings page and select the meeting. Choose Reschedule and keep the same date/time. Use Add Guests to enter the additional email addresses, then confirm the reschedule. (Optional) Add a note explaining th
OverviewWhen you clone a Calendly event, the new event’s URL will automatically include “-clone” at the end of the original event name. You can update this URL to your preferred text by editing the event’s Booking Page Options. Step-by-Step InstructionsOpen the Cloned Event Go to your event in Calendly and select the cloned event you want to update. Go to Booking Page Options In the event editor, select More Options, then Booking Page Options, then choose Event Link. Update the URL Extension Edit the URL extension to your preferred text (replacing the one that includes “-clone”). Save Your Changes Select Save and close at the bottom of the screen to apply the new link. Key Notes & LimitationsChanging the Event Link updates only the URL extension for that specific event, not other events. The change will not apply unless you select Save and close after editing the URL extension. Frequently Asked QuestionsQ: Why does my cloned event URL show “-clone”?A: Cloned events initially inhe
OverviewYou can use a shared mailbox calendar with Calendly, but you must first add the shared calendar to your own Microsoft 365 account so it appears in your calendar list. Calendly can only see calendars that are added to the connected Microsoft 365 account; opening the mailbox via “Open another mailbox” does not expose its calendar to Calendly. Step-by-Step InstructionsAdd the shared calendar to your Microsoft 365 account: In Outlook or Outlook on the web, add the shared mailbox calendar so it appears alongside your calendars in your account. (Ensure you have Delegate/Can Edit permissions) Connect Microsoft 365 to Calendly: In Calendly, go to your calendar connection settings and connect your Microsoft 365 account using your individual credentials. Select the shared calendar in Calendly: Once connected, choose the newly added shared calendar as an active calendar for conflicts and/or as the destination calendar for events, as needed. Verify availability and test: Create a test even
Scenario / QuestionI’m setting up event types and see “Communications” in settings. What’s the difference between Calendar Invitations and Email Confirmations, who can use them, and how do I switch between them?OverviewCalendly can notify invitees using either Calendar Invitations (sent from your connected calendar) or Email Confirmations (sent by Calendly with an .ics attachment). Both options are available on all plans; paid plans add customization and reminders. Some connections and event types force Email Confirmations due to compatibility and privacy rules. Step-by-Step Open your event type: Go to the specific event type you want to update in Calendly. Select More Options at the bottom of the event type editor Select Notifications & Workflows, then find the option for Calendar Invitations/Email Confirmations and select the three dots to open the editor: Here, you’ll be able to switch to/from Calendar Invitations or Email confirmations. This is also where you can e
Scenario / QuestionHow can I integrate two calendars (WORK and PERSONAL) that live under the same Google account so Calendly checks both for availability and conflicts? OverviewYes, you can have Calendly check multiple sub-calendars under a single connected Google account for conflicts. The key is to edit the Check for conflicts settings in Calendar sync and select all sub-calendars you want Calendly to read as busy. Step-by-Step InstructionsOpen your Availability page In Calendly, click your avatar, then select Calendar settings. Under Calendar to check for conflicts, select your calendar: Select sub-calendars In the list, choose all Google sub-calendars (for example, WORK and PERSONAL) you want Calendly to check for busy times. Click Update. Confirm availability Return to your booking page and verify that times overlapping with events on any selected sub-calendar are no longer offered.Key Notes & LimitationsCalendly can check multiple sub-calendars from the same connected Goog
OverviewYou can create a single-use link from any existing event type in Calendly to share one-time availability. The link expires after one successful booking, so it can’t be reused or forwarded to schedule additional meetings.Step-by-Step InstructionsGo to the Scheduling page: Open Calendly and navigate to Scheduling for your event types. (Optional) Switch user or team: Open the My Calendly dropdown to select another user or team before creating the link. Choose your event type: Find the event type to share and hover over it to reveal options. Create the link: Select Create single-use link. (Optional) Add contact and customize: For one-on-one event types: Personalize meeting name, contact information, duration, location, and availability. For group, round robin, and collective event types: Personalize contact information only. Save and copy: Select Save and copy link to add the link to your clipboard, then share it wherever you communicate. (Paid plans) Send by email from Calendly:
OverviewIf you’re on a paid Calendly plan, you can add up to four duration options to a single Event Type so invitees can pick how long to meet during booking. This reduces the need for multiple links and Calendly will automatically adjust available time slots based on the selected duration. Step-by-StepOpen an Event Type: Create a new Event Type or open an existing one. Add duration choices: Under Duration, select Add duration option and choose up to four meeting lengths. Set the default: Pick one option to display as the default on your scheduling page. Publish and share: Share the Event Type link. Invitees will see a dropdown of duration options during booking, and available times will update automatically based on their choice.Key Notes & LimitationsPaid plans only: Duration options are available on paid Calendly plans. Up to four options: You can offer a maximum of four duration choices per Event Type. One link, multiple lengths: You no longer need separate Event Types for
Hello,I am based in Romania and I have a sole proprietorship (PFA). I am not VAT registered, so I do not have a VAT number. Your billing form requires a VAT/GST number in order to save my company name, but I cannot provide one.Can you please update my billing details manually so that the invoices show:Company name: [removed by moderator] Address: [removed by moderator] Postal code: 062392Thank you!
Is there a way to change the language from US to UK English? I can only see ‘English’ as an option in the language settings.
sometimes we have delayed updates to calendly appointments and when an event has passed the only option is no-show but this means something else in our system - why can’t we just cancel the appointment in the past?
How can I set up Calendly so my Office 365 Calendar won't show details to the public
I have two events: foster interview and adoption interview. I want each to add to their own connected calendar. I created adoption to go to the adoptions google calendar and then set up fosters which was defaulting to the adoptions calendar. I removed it to add the fosters calendar, but it also removed it from the adoptions event. Can I have different calendars attached to different events?
I came here to find out if this was a feature I was overlooking and after noticing a few posts about this not being a feature Calendly is planning to implement I’ll be researching alternative platforms. Does anyone have a workaround (workflows, maybe?) to use in the meantime?
Hi I have created an account, I have connected outlook successfully, but my test appalment wont synchronize. How do I resolve?
Hi everyone,I manage scheduling, and I’m facing an issue where some clients see limited or no time-slot availability, even though my full weekly schedule is set up properly. I’ve already checked time zones, buffers, and calendar sync settings, but the problem still persists.Has anyone else dealt with this issue? Any suggestions on what I should review or adjust would be greatly appreciated.Thanks in advance!
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