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2545 Topics
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Caroline50808Community Member
asked in How Do I...?
How can I schedule a client for reoccurring appointments i.e every week?

How can I schedule a client for reoccurring appointments i.e every week?

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mcrksmanCommunity Member
asked in How Do I...?
Confirmation email spacing out each line

Did a search but surprisingly couldn’t find any existing topics on this. In the email confirmation body, text entered on a new line is automatically spaced 1 line width apart from the previous line. For example, this:becomes this:Is there any way to have lines not spaced out? I notice even in this forum box if I press enter it automatically adds 1 line width between. Why would they limit it like this?

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jillian
Community Manager
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Holly75866New Community Member
posted in How Do I...?
Request for max events for per week feature

My wishlist for 2024: Maximum number of meetings for the weekI would LOVE to have the ability to do the following:Maximum number of meetings in a week for a certain event type Maximum number of total meetings for the weekWithout this, I can’t send a scheduling link to multiple clients all at once. I can send a link to one client, but need to wait til they schedule to send out a link to another client.Does anyone have a workaround? Thank you!

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Carl83341New Community Member
asked in How Do I...?
Showing unavailable on calendar but you can still schedule appts.

I’ve gone into availability to show myself as unavailable and the Calendly calendar shows unavailable.  However, people can still schedule appointments on the days that are showing as unavailable.  How do I fix this

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jillian
Community Manager
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Scheduling55641New Community Member
posted in How Do I...?
Bring back the 'Copy Link' button when 'Let this link expire after the first booking' is enabled

In the old UI you used to be able to select  'Let this link expire after the first booking' and then select the ‘Copy’ button and the link would copy. However, under the new UI when you enable the  'Let this link expire after the first booking' the ‘Copy Link’ button is replaced with a refresh icon. The makes users have to manually copy the link. Please bring back the functionality of a ‘Copy’ button for single use links. Single Use Link toggle is disabled. ‘Copy Link’ button is visibleSingle Use Link toggle is enabled. ‘Copy Link’ button disappears and is replaced by ‘Refresh’ 

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jillian
Community Manager
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Bill08002Community Member
asked in How Do I...?
This calendar still unavailable all the time , ask to log in by owner

Hi There,We have used calendly for a week , it works well but this week that starts have some problems.1. when we go to the appointment link , there are 2 warning show : a. If you are the owner of this account, you can log in to find out more  b. It looks like there is an issue with your Google Calendar: ---@email.com. Please visit the Calendar Connections page to resolve. 2. After we make the appointment , the most of them show in google calendar but some of them not show in google calendar.Yesterday , I chatted the Contact Support , they suggested me re-calendar Sync bydeleting google account and add it again so I have been doing when we have these problems.it still work and not work like that.the Contact Support team told me , they will find out the solution and contact us but now nothing.

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jillian
Community Manager
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KadeeCommunity Member
asked in How Do I...?
applying multiple schedules to one event category

Hello, I have two one-on-one event categories to offer to students. Let’s call them events X and Y. Some days I can offer students the choice of scheduling X or Y, other days, I am only available for X. To capture this variability, I’d like to have two Schedules: Schedule A, where only X events are available; another Schedule B with X or Y events available. The issue I’m having is that it seems like I can only assign each event type to one Schedule at a time. Once X events are linked w Schedule A, I can’t link them to Schedule B without them being removed from Schedule A. Is there a way around this? 

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jillian
Community Manager
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jlathropCommunity Member
asked in How Do I...?
Consistent Zoom Credentials for recurring Managed Events

Is it possible to assign a consistent Zoom Meeting ID and Password to a recurring Managed (Team) Event?  

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Sean77706New Community Member
asked in How Do I...?
Pre-populating Custom Invitee Form fields through Routing Form

I am using a routing form to help our SDRs pick the correct round robin event link for the prospect they are speaking with. The issue I am running into is that most of the fields for the routing form are pre-filled in the URL by our CRM to keep errors and SDR time to a minimum. The issue I am having is that I have a custom field in the Routing form for Company Name and in the Invitee form as well. I need it in the invitee form but there does not appear to be a way to pre-fill that through the Routing form. It automatically does Name and Email but not custom field mapping. I am already successfully pre-populating the routing form and I can successfully pre-populate the invitee form but not when it sits behind a routing form.Is there a way, I am missing, to do this?

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Christina38157Community Member
asked in How Do I...?
How do I share one booking link for the whole organization?

I am trying to figure out if this is even possible on Calendly. I have tried reaching out via their Contact Us Chat, but cannot get a live agent. I am in charge of trying to set up and create an online booking link for our organization. We have multiple locations, therefore multiple users. What we want is ONE single booking link we can put on our main website, and when a customer clicks that, they can then select either the user (based on location) or the location they want to schedule at and then proceed with selecting the appointment type and scheduling. I created managed events and assigned then to a person to test, but I do not see anywhere on the admin side to copy and use a booking link to the managed events? Is this even an option on Calendly? If not, then it is not what we are looking for.

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Sam S
Employee
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goodboy428New Community Member
asked in How Do I...?
Can I set my booking pages to show me as unavailable all day whenever I have a busy calendar event on that day?

I would like calendly to show my as unavailable for appointments on days that I have something later in the day schduled.  For instance, I usually book early 8 am on site appts and my afternoons are busy with other tasks so I only have available 3 hour windows between 8-11am everyday.  But, I have a doctor appt at 12:30 one day and don’t want to book an on-site appt that day.  I have synced the calendar that its on, but calendly is still showing me as available that day.  Is there a way I can set calendly to see an event at any point during a day and show me as unavailable on trying to schedule an appt? Thanks!

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Sam S
Employee
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ColbyCommunity Member
asked in How Do I...?
How to mark an event private in outlook with integration?

Occasionally I have events that don’t need to be shared with my team who has access to my outlook calendar. Is there a way to have an event with a default setting to mark a private meeting on the outlook event when it adds to my outlook calendar?

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John32617Community Member
asked in How Do I...?
When does "Please share anything that will help prepare for our meeting" come up?

Can someone tell me what makes the “Please share anything that will help prepare for our meeting.” dialog box to appear or not appear?On some of our events this comes up for the scheduler to complete, sometimes it does not appear and only the Name and email options show. 

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jillian
Community Manager
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Rozi21014Community Member
asked in How Do I...?
Integration Challenges with Online Education Platforms and Calendly

Hello Calendly Community,I've been exploring ways to streamline scheduling for my online education platform, Rozi Academy (https://roziacademy.com/), and I'm currently using Calendly to manage appointments and class schedules. It's been a great tool, but I've encountered some integration challenges.Specifically, I'm looking to optimize how Calendly interacts with our course management system to better align our class schedules with students' appointments. I'm interested in any tips or best practices for ensuring smooth integration. Has anyone here worked on similar integration for educational platforms? Any advice or shared experiences would be greatly appreciated!Thanks in advance,

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bkrause2
Calendly Connector
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amydswCommunity Member
asked in How Do I...?
Can the show the booked hours as "full" or something instead of just hidding it?

I just switched from google calendar appointment to Calendly. I find Calendly did the same thing as Google that as soon as the available booking hours of that day are booked, that date  is no longer highlighted with a color in the booking calendar.  I would like it to be highlighted to show  “ Booking is full” or something so that the user would know I indeed offer some sessions on that day, then the user won’t get confused that whether it is because I don’t offer service on that day or it’s because that day is full.  Anyone there has the same problem with me? Just get very frustrated … does Calendly offer a way to do it?

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jillian
Community Manager
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janedoeCommunity Member
asked in How Do I...?
Can I allow only approved guests to book meetings?

Hello,Can I allow only registered guests book a meeting?Currently everyone can book a meeting; but I want to make sure I only open my calendar to clients I’ve pre-approved. Kind regards,J

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jillian
Community Manager
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Mike68165Community Member
asked in How Do I...?
My unavailable hours are not getting blocked out

I’ve gone to Availability and put in my working hours so the people don't schedule over lunch or in the evening. It's set to active on my one event type and it successfully works (if I click on the event, the times people can choose from are within my working hours). However, it's not reading availability from my Outlook calendar, which I've set via Calendar Sync. On Configuration, that calendar is listed both for "check for conflicts" and "add to calendar”, yet when I click on my event, people can schedule any time within my working hours (which I set above) even if I have a meeting on the Outlook calendar. What am I missing? What else should I be doing?

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Sam S
Employee
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Kassi64042New Community Member
asked in How Do I...?
What calendly has sent on my behalf

I have automated reminders setup but I'd like to see what calendly has sent to my prospects. How do I do that?

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Sam S
Employee
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AudreypatryheradCommunity Member
asked in How Do I...?
How to book two related event

Hi,We are trying to reach the support, but the bot doesn’t transfert us to an humain which is what we need. It seems like it is not possible to email someone so we are trying here…Would would like to know how to do this...When the first event is planned by the client, we would like a second event to be planned hidden from the client to reserve an employee's time. For example, the customer plans to bring their bike in for repair at 9 a.m., the system automatically schedules 3 hours of repairs thereafter.Thank you

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jillian
Community Manager
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Rafealpati88126Community Member
asked in How Do I...?
Time Zone Guidance on my event

I am currently located in Australia, but I need to plan an event on pakistani drama whatsapp group link with my international teams in the pakistan. To ensure proper synchronization of schedules, I would like to know how to change the time zone on my device. Can you provide guidance on adjusting the time zone settings so that I can effectively coordinate the timing of the event with my teams based in the Pakistan?

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jillian
Community Manager
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David44266Community Member
asked in How Do I...?
Why is there no ability to modify a calendar description when using email confirmations?

When using email confirmations, the calendar description defaults to the name of the invitee and event type.  Why is there no ability add additional variables to the calendar description when using email confirmations like there is when using calendar invitations? (I don’t want to use calendar invitations because I don’t want invitees to see internal notes that I may enter in the appointment from Outlook).  Or, if there is a way to accomplish this, how?

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c-wychCommunity Member
asked in How Do I...?
Outlook Category

Is there a way to have a category assigned to a meeting when its added to my outlook calendar.  I’d like to set the category depending on which event is chosen.

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Sam S
Employee
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Christina50246Community Member
asked in How Do I...?
Customer Payments collected in Calendly event missing from my Stripe account

I recently had a group event in which I collected payment using Calendly integrated with my Stripe account.  It’s been 4 days since the event and the funds aren’t showing in my Stripe account and haven’t been deposited into my bank account like they normally would.What can I do to resolve this and how do I avoid this happening in the future?  Thanks! 

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jillian
Community Manager
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imatterCommunity Member
asked in How Do I...?
Reordering the main scheduling (booking) page

Hi - I’m sure this question has been posed, but I cannot find anything within the community pages or I’ve used the wrong search terms.  Here goes, is there a way to reorder the main scheduling/booking page?  And, as a follow up, what display order does the main booking page use (chronological/alphabetical)? As a coach, I want my discovery session event displayed first; however, given I have ~six additional live event types visible, created after I created the discovery session event, it shows toward the bottom of the page (and most people tend not to scroll down when I embed the booking page on my website). I am open to any workarounds or alternative suggestions. Thanks in advance,Alexis

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AzakiCommunity Member
asked in How Do I...?
Problem with overlapping events and new users

How can I resolve the issue of overlapping schedules in Calendly after purchasing two additional seats and transferring ownership of schedules, as the schedules continue to overlap and create problems for my team?

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jillian
Community Manager
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