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Hi, we’ve been using Calendly to seamlessly schedule calls with our new client signups. The notifications we get in our emails are helpful, but we’ve noticed that each time we’d like to join the meeting, there’s virtually no way of accessing the call, as Google/Calendly don’t recognize our logged in user account as the Host.We’ve of course troubleshot this and ensured that the correct Gmail account is connected with the respective Calendly host email in our account. Unfortunately, it never recognizes us as Host, and we resort to individually emailing our clients with separate video call links, which is extremely inconvenient and prone to missing calls.Is there a fix to this issue? And is there a way to send a calendar invite to the host, so that it can automatically appear on our calendar? (Despite having already integrated Google Calendar, this doesn’t happen automatically).

I’m using Microsoft Outlook (web version) on Macbook. As a meeting host, whenever my invitees book a meeting on Calendly, I receive this email from “Microsoft Outlook” saying the following:Delivery has failed to these recipients or groups:[invitee email here]Your message wasn't delivered because the recipient's email provider rejected it. More details:It’s nothing to do with my clients’ email provider. I also tested it with my own Gmail and didn’t receive anything as an invitee, neither from notifications@calendly.com, nor from the inviting email. Just nothing. I can still send and receive emails through Microsoft Outlook. The event booked via Calendly will still appear on my Outlook calendar with correct meeting link info, it’s only that the recipients cannot receive it automatically, and I got the above failure report. What I can do is to manually resend the Calendar event to the invitee when I receive the failure report.  Maybe it’s to do with the integration between Outlook and Cal

I have two questions,I want to change the Schedule Event to a custom button. Can I do that normally or with any paid version? After the booking form, a message is displayed. By proceeding, you confirm that you have read and agree to Calendly's Terms of Use and Privacy Notice.. Can I remove this normally or with any paid version?

How do I set available times for specific users and set rescheduling and meeting reminders to those users? Eg.user A available time: Monday 9am to 3 pmuser B available time: Monday 2 pm to 5 pm The booking page should show these timings only  for 2pm to 3 pm, since the times overlap it should show the slots accordingly invite and reminder email and sms should go to those specific users accordingly if the invite is rescheduled from Mon 10 am to Mon 4 pm - it should be rerrouted from user A to B accordingly

Hi, I have a question I don’t find in the help pages.  The contact us page is blank.  I tried clearing cache and cookies.  What am I doing wrong?? 

Hey Calendly Community! I’m new here, and I’m hoping to either find an answer for how to to do this, or submit a feature request. My team is hosting a webinar, and there is one available date for this webinar in October. I would like to change the “view” on the booking page from “calendar” to “list.” So, instead of having to click through each month to find the day of the event, users can simply see the next available time (there will only be 1 or 2) and click once to move forward. And, if the event has passed, it might display “there are no upcoming times” or something along those lines. Any advice from those with experience hosting webinars via calendly? I appreciate any insights!Thanks all,B

Hi,When clients book a meeting they pay via PayPal. As of now, I have to put in an exact amount. I would like for my clients to receive an invoice or receipt of what they paid for after they have booked and paid. Example:Consulting fee $100Taxes $5Transfer fee $3.8 Total $108.80Is it possible for my clients to receive an invoice or a receipt like this after they booked and paid?Thank you.

Is it possible to connect 2 different Calendly accounts to one same Salesforce instance ?

HiI have configured workflows to send SMS when creating an event and as an reminder.When a client is booking a meeting, then this works fine.But when I‘m selecting a client directly in my calendly and adding an event for him, then only the standard-email notification is sent, no SMS. What can I do to ensure that workflows are reliably triggered and SMS messages are sent?Thanks for any ideaswerner PS: I‘m using the standard plan

I just signed up and I chose the FREE individual account. Immediately I have been registered as a FREE TRIAL for TEAMS account. I presumably will be charged when that FREE subscription expires. I don’t want to have to deal with that. I want the free account. How can I achieve this? 

Spotify for podcasters recently moved to Riverside.fm for recording. I have been using Zoom to record because of its integration with Calendly for scheduling. Can the Calendly scheduling tool integrate so the person booking receives a Riverside link instead of a Zoom link?

Hi allHope well- I cannot work out but whatever I do I cannot get the diary to show my Date-specific hours that I have set, it is just showing 2 dates in June as available even though I have updated numerous days to show my availability - what am I doing wrong? Thank you!

I have 2 customers registered for an upcoming event and had linked payments through PayPal. Both registrants have a “Payment Error” box above their names and I have received no payments in my PayPal account. How do I figure out where the error is and who to contact?

Hi I love the email follow ups, cancellation functions etc in Calendly and would love to take the new function of booking one off events one step further - replace what I do in Google and allow me to booking meetings directly in Calendly and then have invite emailed to the client after.I work as a coach and am sending meeting invites from Google to clients to book our pre-scheduled coaching sessions. Is this possible?If yes, it would save me a lot of manual work and so much easier to manage cancellations.Thank you  

Hello,  We have a team of 28 support agents using calendly (connected their work gmail). We also use google meet as the platform to conduct video consultations.We’ve run into an issue where we want to preserve some of their personal information (last name for example) from being visible when a call is booked. We’ve already utilized the option (within calendly) to edit the display name but this only solves 90% of the issue as personal details are still shown within their individual google accounts (seen in the google calendar invite). Google offers the option to hide first or last name, but we want to avoid this as it’s not an ideal long term solution.  To solve this issue for day to day communication we utilize alias emails and then edit the display name.An example would be: Support person name1 <company-support@company-name.com> Support person name2 <company-support@company-name.com>Is it possible to use alias emails in a similar with calendly? Also, do you know of a possi

hey there Since I cannot choose my currency (I saw the thread for this topic already), would there be the possibilty for my clients to choose how they wanna pay? Now I can select between no payment payment with stripe (only 5 currencies available) payment with paypal (only 5 currencies available)why not create another choice where they can pay by invoice? As soon as they booked, I send them directly and personally (or automated) an invoice and they can pay via bank transfer. Would really help me, since I’m loosing customers via Calendly when they cannot pay in their currency. thankstamara 

We use Google calendar at work. I have created a Calendly account with my work email, but I have a calendar in Google that is specifically for conference scheduling. How do I make sure that is the calendar that Calendly is pulling from, rather than my own calendar? Calendly is asking for the email address to sync the calendar, but I don’t have an email address for that calendar specifically. Thank you!

I have a stripe payment set up on my Calendly account so that new clients pay a deposit to secure their appointment. In some cases, I have to book a follow up appointment for them. How can I do this and bypass the payment collection part? If I’m booking it on their behalf, do I need to turn off the ‘collect payment’ section each time? Or is their a more straight forward way?

I want to remove the booking form while booking a slot in calendly. I want to use a form of my own. Can I do that?

I keep getting this (below in Italics) error on every meeting request. When I see it, Calendly cancels the meeting with the requester but not with me. How can I get it to stop this?“We couldn’t add the Microsoft Teams meeting link to your scheduled Calendly event. Contact your invitees or update the calendar event to add video conferencing details.” I do’t even use Teams for the most part, can I add some other service like Zoom or Meet as a default?thanks,

Bonjour,Je voudrais savoir comment récupérer les adresses emails de toutes les personnes qui ce sont inscrites sur mon calendly, est-ce qu’il est possible en 1 seul clique de récupérer toutes les adresses email, nom et prénom des personnes qui ce sont inscrite sur mon calendly ?MerciAnthony

I need to schedule individual one-hour meetings for 5 project managers on the same day and want to give them the ability to pick the time slots. What's the best way to do that?

Hi, I run into a problem I can't wrap my head around. So basically we are connecting young applicants with employees. When the employee decides to he wants to have a Video Call with the applicant he can click a button which triggers a Zap in Zapier.Now I'm wondering if it is possible to automatically create a meeting poll with random slots which are available to choose from. So then the applicant and employees can choose a time for the meeting and it's not in conflict with our calendar. When there is a fit between them, calendly should automatically pick a time and create an event.Is this even achievable? Actually this should be a common problem for recruiting agencies as well. Any other hints how to automate something like this? Thank you!

Is there a way to hide the emails of the attendees once I confirm a meeting poll? I don’t want the participants see their e-mail address. Right now they are in the description of the created appointment and I can’t find a way to remove them. Thank you!

When someone books an event and receives confirmation or reminder emails, the From name appears as ‘Calendly’. How do I change this to be from the name of the Team member the event is booked with?