How Do I...?

The time zone options in Calendly seen a bit incoherent. It’s not that I can’t find the time zone I need per se, but they are a mess of zones, regions, countries and cities with inconsistent naming conventions and order.  Many regions and countries are not listed. In practice it means that if your country or city is unlisted, you must find a match and ensure that the matched option will not differ in the future because of DST.Here are some examples:America/HavanaAmerica/MazatlanMexico City TimeMontevideo TimeAmerica/MiquelonAmerica/HavanaAmerica/MazatlanMexico City TimeMontevideo TimeAmerica/Miquelon

I am experiencing an issue where my booking link is allowing invitees to schedule meetings during times that are marked as "Busy" on my connected Google Calendar.I have already verified the following: Check for Conflicts: My "Check for conflicts" settings are pointed to the correct Google Calendar. Event Status: The events in my Google Calendar are explicitly set to "Busy" (not "Free"). I have connected and disconnected my calendar in calendly again and again ... I did check for time zone conflicts  There is no way to choose specific calendar in my free account (Although my events are in my primary calendar) 

I cannot get my text messaging on WhatsApp to work for the life of me.  It is not a carrier issue.  It is a Calendly issue.  I have subscribed to another app to try this, and it works in my country.  How do I get the app to collect the phone numbers of my clients, if this is an issue.  The text message still does not work, even when I update the contact information manually.

How can I re-connect again my Calendly account to my O365 account? It is already connected via Exchange and O365 but still my calendar say it is not available

Hello, all!Our organization recently switched from Zoom.us to Zoom.gov, which seems to be an issue as when we try to connect Calendly via the Zoom integration, you cannot change the Zoom domain to zoomgov. Is there a workaround for this?Thanks!

I like to keep certain parts of my calendar clear, and Calendly lets me set availability blocks. But sometimes I want to offer a broader range of availability to a VIP.  That is, normally my availability might be 10AM-4PM but I want to offer 9AM-5:50PM to important contacts. So…I’d like a way to specify “VIP Availability” that is broader than general availability, andI’d like a way to specify a link so that the person can pick a slot off the expanded “VIP availability” versus the “normal availability”. Does that make sense?

I am still getting credit card charges for Calendly and I cannot cancel the subscription since I cannot log into the portal with an old company email. . There is no Contact us or contact information that I can write to, to cancel the subscription!

Having an annoying bug today.I have a meeting scheduled in 30 mins I want to reschedule. I scheduled the meeting in the UK, but I'm not in South Africa two hours ahead.However, Calendly won’t let me reschedule - it says the meeting is in the past (because it’s within the two hour window I imagine).Please can you resolve this bug in the future?

I don’t want people to see the names of other appointments I have. Does the app keep everyone’s name hidden? I would like it simply to show the available slots without names of others.

Everyone of my calendar events show NOT AVAILBLE now that the new year has started. Is there a MASTER SETTING that will open the 2026 year without changing the individual settings for each of my events? 

I’m looking to create a schedule for headshots, with the option to see a stylist. The stylist needs 10 minutes per person, but the photographer needs 5 minutes per person. So, for example: Stylist is available at:9:00 am9:10 am9:20 amand so on... Photographer is available:9:00 am9:05 am9:10 am9:15 amand so on… If someone books a 9:00 am slot with the stylist, then the photographer would take their photo when the stylist is finished with them at 9:10 am. But the photographer would still be available at 9:00 am and 9:05 am for those who do not need to see the stylist first. Only 9:10 am would disappear from their schedule. Is this possible to set up? I’d rather have one booking link if possible, or set up a route that asks the person if they’d like to see the stylist first. I’m not sure how to do it without it blocking the photographer’s entire 9:00-9:15 time slot.

He, I have the Google Meet option for my appointments. The people who book an appointment get a link. But where is my link?   I cant attend the meeting. Please help. Rgds, Daan 

Hi, Please advise how I can limit client’s changing or canceling a booking within 24 hours prior to the event?Thank you

Hello,I really don’t know what to do: I am unable to purchase any plan, I’d like to buy the Standard plan on monthly basis. I talk to this AI support agent, he says, that he creates a ticket for me and sends me a link to the support ticket, when I click on that, it says: No requests found.So currently, I am unable to purchase, I am unable to contact support. I have tried multiple browsers and my phone, same thing. I can’t click on “Buy” nothing happens there, no exception.

Bonjour, j’ai créé plusieurs évènements avec des tarifs différents. Ils s’affichent du plus cher au moins cher. Comment faire pour que l’ordre soir inversé et que le moins cher soit le 1er ? Donc, comment modifier l’ordre d’apparition des évènements réservables sur la page réservation ?Je pensais qu’automatiquement le 1er évènement créé serait le 1er de la liste, hors, il se retrouve en dernier et ce n’est pas mon choix !merci pour vos réponses !

After the 14 days trial period, it didn’t change automatically to the forever free plan. How to solve this? It appears “your trial has ended,” and I can no longer schedule meetings. Thanks in advance for your help 

When selecting a contact than choosing a time for us to meet, it USED to show the Calendar in MY time zone, then when selecting a potential meeting time, it would show in their time zone AS WELL right below mine. It made it really easy to communicate when scheduling with people on calls when they lived in different time zones.Now that’s gone and instead the ‘invitee’ fields are editable. Is there any way to make it go back? It’s really annoying having to manually convert everything.

Email signup and entry forms are notorious for incorrect entry via misspellings or “fat finger” entry. There are two ways to correct this issue, which ecommerce sites have implemented, but Calendly doesn’t seem to have implemented:Option 1: on initial entry of an email, show a “re-enter email” field Option 2: on initial entry of an email, send an “is this your email?” confirmation emailCase in point: I received a Calendly invite today that was meant for someone else. I had no way of contacting the person who initiated the invite, nor is there a “this isn’t meant for me” link to provide appropriate feedback.I assume a feature to address this issue would be very helpful, especially to paid users. Who else has experienced problems with incorrect addresses hindering outreach to prospects and customers? Would any of you find this helpful?Calendly Product Team - can you speak top this issue, and where this feature would fall in your feature roadmap?

I can’t edit the fees which I entered once for an event type. Edit event > more options > payments (where the old amount shows), shows payment processor > Integration. There is no option available to edit the amount I entered once. I find it strange ! Let me know if there is any way to edit that amount How can someone book my hourly slots in bulk, instead of going through the whole booking process for each hour ?

Hello, I am writing to formally request cancellation and a full refund for the Amazon + Walmart Supplier Shortcut System that I enrolled in under an installment agreement. After reviewing the materials and structure of the program, it became clear that the service does not align with how it was presented during the sales process. Based on this, I am requesting immediate cancellation of my enrollment and a full refund of the payment already processed, along with confirmation that no future installment charges will be made. Please confirm in writing that: 1. My enrollment has been canceled2. No additional charges will be processed3. The refund for the initial payment is being issued I am requesting prompt resolution of this matter. Thank you for your attention. Sincerely,Frank Ryder

Hi, We are one company and currently have 7 stores in different locations. We will open more in the coming year.We use Calendly mainly as an appointment tool for customers to come by one of the stores and get the help they need. Currently I’m dealing with 7 different Calendly accounts and 7 different bills. I would like to simplify this and hope Calendy has a Master account under which i can hang all the current and new stores with their own calendars. Is this possible and can i transfer the current accounts to this new one? regards 

Randomly the other day, we stopped receiving booking emails when clients book meetings with us.  We still receive cancellation notifications, and I’ve tried whitelisting the calendly notification email address.  The email that I used to test book also did not receive a booking email. We still receive them from our other calendly account but not our primary one.  TIA!

I just need to have calendly see when I’m busy on my iCal so I don’t get double booked. I understand there’s a way via Google Calendar or outlook, but need specific instructions. I have reached out to Calendly support but their directions are “just make a shared calendar” which hasn’t been helpful at all.Can anyone provide specific step by step instructions on how to make this work? 

Bonjour,Depuis quelques jours j’ai un problème d’affichage dans le mail récapitulatif de prise de rendez-vous concernant l’horaire , uniquement pour les invités.les fuseaux horaires sont bloqués pour la France (Europe centrale) pour les invités et pour moi.je reçois bien les notifications, mail et la mise à jour du planning à la bonne heure .Seuls les invités rencontrent cette anomalie horaire dans leur mail récapitulatif de séance , alors qu’en passant par les liens de report ou annulation l’horaire de prise de rendez-vous, l’horaire est le bon….Jai vérifier lors de la prise de rendez-vous en tant qu’invité que le fuseau horaire soit bien pour la France.comment faire pour corriger cela pour eux ?merci d’avance Beatrice 

When you receive a link for a meeting on Zoom and you click on the link is there anything else that the host has to do?