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How Do I...?

Trying to figure out how to do that thing? We can help.

  • 1,752 Topics
  • 4,230 Replies
1752 Topics
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dasbanqCommunity Member
asked in How Do I...?
Tiktok ads x Calendly

How can we connect the tiktok pixel with calendly to be able to track events? Specially if its web embed.

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Kelsi
5 months ago
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FMA60146Community Member
asked in How Do I...?
Is there a way to create a daily summary report?

We use Calendly for appointments made by external users and use our Outlook calendar to see events. It would be helpful to send a list of events including the person’s name and company to our front desk person who greets the visitors when they arrive.  Is there anyway to do this?Thanks!

1
Kelsi
5 months ago
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TALENTLOTSEN42608Community Member
asked in How Do I...?
How to show scheduled round robins in the scheduled meetings dashboard?

Dear Community,  seems scheduled round robins are not displayed in the scheduled meetings overview, see attached screenshot.  Can anyone help? Best Regards from Hamburg Michael

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Kelsi
5 months ago
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Dirk31787Community Member
asked in How Do I...?
One event with different durations to chose from

I am looking for an event type with selection e.g. 15 min., 30 min,. 45 min. and 60 min and after the selection the customer sees in the calendar where I have time for it

1
Kelsi
5 months ago
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GateCityBikeCoopCommunity Member
asked in How Do I...?
How to print scheduled events?

I would like to print the scheduled events page. I am using this for a bike shop schedule and I don’t want bike grease all over my electronics, thus I need paper. I’ve tried using the browser Print from Chrome, Safari, Edge, Duck Duck Go, but the results are all bad.Thanks.

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Kelsi
5 months ago
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GateCityBikeCoopCommunity Member
asked in How Do I...?
How to export selected event columns

From the Scheduled Events page, I can Export a CSV. Unfortunately, it includes many columns I do not want to see. I can hide them in my spreadsheet program, but this is very inconvenient as I do this operation frequently, having to hide unwanted columns every time. How can I avoid all the unwanted data, for example all the UTM columns? Thanks.

1
Kelsi
5 months ago
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pascaletherienCommunity Member
asked in How Do I...?
Email Confirmation cannot be edited

Hello! We want to customize our confirmation email and for some reason it’s not working. I hope someone in the community can help! Here’s a loom video for reference:  

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Kelsi
5 months ago
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Bob26488Community Member
posted in How Do I...?
Billing issues

I was just billed today for calendly yearly renewal. I am retiring soon and did not plan on renewing. How can I get a credit and delete the account? 

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Kelsi
5 months ago
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MLDSandlerCommunity Member
asked in How Do I...?
Why doesn't Calendly use my existing Zoom settings?

I have carefully made certain settings in Zoom my standard, one of which is NO WAITING ROOM. Always passcode. however, every Zoom created by Calendly has Waiting Room turned on. Why aren’t my existing standards being applied and how how do I fix it please?Thank you

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Kelsi
5 months ago
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Savannah06740Community Member
asked in How Do I...?
Can I see which user scheduled an event on behalf of another user in Salesforce?

Hello! We use the Salesforce integration, and our team wants to track how many events are scheduled by our sales assistants on behalf of other sales reps. Is it possible for me to access that information through the integration? Ideally, I’d like for the Event record in SF to show the sales rep who hosted the event as the “Assigned To”/owner (which seems to be the default in the flow template), while being able to map the name of the assistant who actually scheduled the event to a custom field on the record. I see the “Event Primary Publisher” name and email fields on the CalendlyAction object, but it seems like that will always represent the host, whose calendar the assistant scheduled the event on, rather than the assistant’s information. Is there a field I’m overlooking on the CalendlyAction object? I’m open to creative workarounds too! 

3
tcampb
Employee
5 months ago
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Brendan85860New Community Member
asked in How Do I...?
Buffer time

My events all have 15 minute buffers afterwards.  While Calendly recognizes the buffers, my Google Calendar does not.  Thus, coworkers looking at my calendar think I am free at that time.  Is there a way to have the buffer time added to the host’s calendars, while leaving it off the invitee’s calendars?

2
B
5 months ago
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JameyRaeCommunity Member
asked in How Do I...?
Creating a Group Event

I have been trying to create a group event for 1 day and 1 time slot.  I am having trouble figuring out how to do it.  I created the group event.  I put in available for 20 people.  Then I make a custom date of Friday May 17th at 11:00 to noon.  When I look at the LIVE PAGE.  It shows availability EVERY FRIDAY and it won’t start until May 24th.  I need help!What are the steps to create a time slot for 1 day and t time?JameyRae

1
jillian
Community Manager
5 months ago
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Avalon66112Community Member
asked in How Do I...?
Paid for 1 Year but plan hasn't been upgraded

I’ve renewed for 1 year of the standard plan, but my account has been downgraded to the free plan. When I go to the contact page it doesn’t work(no curser appears in the form) and live chat isn’t available.Who do I contact about this and how do I get in touch with them?Is there an email or phone number for billing or support?Thank you

1
Kelsi
5 months ago
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Sheila65604Community Member
asked in How Do I...?
Round Robin Meeting and Multiple Google Calendars

Hello, new to Calendly! I'm interested in setting up a Round Robin Event Type for a booking page that draws availability from multiple hosts' Google calendars without restricting other members' availability. Essentially, I want to pool all hosts' availabilities, and when a client selects a time slot, the system selects an available founder who is free at that time. Not sure but it seems that it can only detect open hour slots in which ALL founders are available, rather than slots when just one founder is available. Is that true? I am currently on a Teams Plan Trial to test out this tool. 

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Kelsi
5 months ago
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FluxBody21Community Member
asked in How Do I...?
Allowing customers to book a timeslot within a booked event

Hey team,I run a mobile body composition scan business where gyms around the city book my service (through Calendly) to attend their gym for a 3 hour timeslot. I am trying to figure out a way that gym members can book a specific 10min timeslot within that 3 hours that I am there. I see that Calendly does not allow overlapping but am wondering if there is a way to work around this as I know a few other booking systems allow multiple calendars or locations or teams. I like Calendly and have been using it for a few years now so don’t want to have to transfer to a separate service.Kind regards,Ayden

3
Kelsi
5 months ago
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BydallCommunity Member
asked in How Do I...?
Same person booking the same event twice

Hello, I’m generally very happy with calendly so far, it’s very seamless. As of recently I have tried to bring in new clients from the same group (1000+) by offering some free 30 minute sessions. What has happened instead is that people who previously booked a session, books again and takes up the spot from new clients. I have tried single use links but only one person was able to book  a session with 5 sessions was available. I have tried to write “only for new clients” or “only available if you haven’t had a 30 minutes session before” to little effect.So how do prevent/avoid the same clients booking over and over again? 

1
Kelsi
5 months ago
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FiveSparrowsCommunity Member
asked in How Do I...?
Renaming 'Schedule Event' button

Is it possible to customise the text/name of the ‘Schedule Event’ button that customers see when they’re about to submit their booking? I’m using this for booking therapy appointments and ‘Schedule Event’ is a bit strange for them to click.

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Kelsi
5 months ago
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Cornelia31487Community Member
asked in How Do I...?
Discount codes and multiple module course

Hi, I am really desperate to be able to create discount codes for my clients, specially for online events. I read that I am not the only one needing this. Might make me move platforms actually.Any idea when that is possible?The other question I have is if you have an idea of how to deal with scheduling a course with multiple modules? I need people to sign up for the individual module though, but buying the whole course is a different price….. I need a bit more flexibility for this. Other platforms offer that.Obviously, there is a switching cost and I would really love to stay, but I need these features. 

1
Kelsi
5 months ago
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HayenbCommunity Member
asked in How Do I...?
Integration with Outlook calendar

i synced my outlook calendar with my event hold on calendly for my guests to choose free slots available. If then i add more busy schedule on outlook, which some conflict with the slots on calendly, does the calendly link event i sent to my guest automatically delete those unavailable slots so that my guest can just see those available left?

1
Kelsi
5 months ago
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CstoneCommunity Member
asked in How Do I...?
Upgrading 2 out of 3 users in an organisation OR separating accounts

We have an organization with 3 emails. We wish upgrade only 2 to a Standard plan. The Admin email does not require an upgrade. Can wedo this for just the 2 email addresses? OR can I remove the admin as the organiser so just the 2 upgradable emails remain OR  separate them all entirely to stand alone accounts? 

3
Kelsi
5 months ago
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Brandon41008New Community Member
asked in How Do I...?
Changing Host of a Scheduled meeting

Please can we make this possible! We need to ability to change the hosts of our confirmed events. We operate with 3 people on tech support, all in the same office. if someone can’t make it to their zoom meeting, we need to be able to switch the host without disturbing the reciepent with cancel/rebook information. 

1
Kelsi
5 months ago
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AnitaCommunity Member
asked in How Do I...?
How to schedule multiple 1:1 meetings for several customers

How to schedule “first come - first served” meetings if I have several available time slots in calendar and I want to book 1:1 meetings with several persons. For example - I need to book 1:1 meetings with three students and I have seven free time slots in my calendar. Is it possible to send one link to all students and they make reservations on “first come - first serve” principle? 

3
Kelsi
5 months ago
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SunorsonCommunity Member
asked in How Do I...?
minimum notice option for one-off meetings?

Hello. I'm wondering if there is an option for minimum notice for one-off meetings, similar to how this feature works on booking pages. I use one-off meetings pretty exclusively to have more control of my calendar and decide whether or not to entertain meetings. I would Calendly’s holds for one-off meetings automatically removed from my calendar if invitees don’t select scheduling options within a predetermined period of time. This proactively frees up calendar holds and helps avoid last minute meeting scheduling. If this feature is not currently available, I would like to suggest it for consideration.  

1
Kelsi
5 months ago
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Taylor34257Community Member
asked in How Do I...?
Difficulties with event type redesign

Seems like you've been doing alot of work lately, always great. The product has, for me at least, gotten much harder to use.  I only ever see Calendly links in emails that are sent to me, and I only ever put 'book a meeting with me' links into emails I send. I used to be able to go to one URL (https://calendly.com/event_types/user/me), click a meeting length to copy it, and then tab back to gmail and paste it. Now.... I go to the same URL, often click the wrong button (now there are 2 for each meeting length), get confused for a second, then close that thing, click the right button, get a ugh... popup, THEN click the 'copy link' button, then close that, then tab back to gmail, and paste. Whew. That's 4-5 clicks, or, if I click the right button on the new product, still 2-3 clicks instead of ONE CLICK which I used to have. So your product, at least for how I use it, is at best 200% harder to use, but typically 400% harder to use.  Why have you done this? 

1
Kelsi
5 months ago
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WebMasterLoganCountyTNRCommunity Member
asked in How Do I...?
appointment dates are showing on Google calendar on the day after the date set in Calendly

My morning dates/times appear correct on Google Calendar, but the evening dates/times are showing up on Google calendar on the day after the date set in Calendly.

1
Kelsi
5 months ago
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