How Do I...?

Our Calendly event has been working properly but now, since this weekend, it’s messing up and spamming our invitees with an invite confirmation email and won’t stop. Does anyone know how to resolve this problem. We are starting to lose appointments because of this issue and I don’t know where to look first to find a solution. Thank you in advance.

I have set up regular monthly group events for my clients to book onto. The numbers for each event are limited to 5. Increasingly regularly, clients are booking themselves onto the same instance more than once.For example, this week, 3 people have booked for the event, and 2 of them have booked twice, which means that the session shows as full to other potential clients and leaves me with a 60% full session.Surely, there must be a way to stop people from booking onto the same session more than once??

I can’t imagine that I just dreamed this but maybe? A week or so ago, I saw the new option of letting people choose the meeting length. I even updated my instructions; however, I just noticed that this new feature is no longer a feature? Was I just making it up?

Every time a client schedules a meeting through a Calendly link, a phone call (with a different specific client) also gets added to my Google calendar, always at 7:15 pm that evening.  I don’t see anything in how I set up the link that would indicate to also schedule another event. I don’t believe I ever scheduled anything with the specific client that gets scheduled, so I am not sure how his name was even added.Any suggestions? For Calendly support, here is the sample link:  Dave

Yesterday, I organized a 1 hour and a half group meeting, but the time finished after one hour. Why? I am paying for this!

I have been using Calendly for years, (free version) and I have always had the sync with Google active.Now everytime I try to set up a new One off meeting, and selecting the plausible time slots, I cannot see other meetings already created on my calendar. Even worse, if I do check an open time slot, and offer those that I know are open, I cannot send the option over because Calendly is requesting me to add “hosts” which I never requested to change (from me being the host). 

Bonjour, je souhaite créer trois calendriers avec  chacun leurs plages horaires et plusieurs type d'évènements pouvant être appliquer sur un calendrier.Je suis une entreprise de bien-être proposant des activités self service et des soins. Une fois le client installé, je suis donc disponible pour un soin, pendant que ce client réalise sa séance en self service.J’ai donc besoin de trois calendriers aux horaires différents:un calendrier avec possibilité de prise de rdv des différents soins self-service un calendrier (avec les mêmes horaires décalés de 10 min environ, pour l’installation d’un client self service) pour la prise de rendez-vous des soins (massages, séance de sophrologie,...) qui demande ma présence un calendrier pour le click&collect ( rdv toutes les 5 min, sur une plage horaire de 30 min, 2 à 3 fois par semaine, pour récupération d’achat en ligne ).Pour le moment j’ai juste créer le calendrier pour les soins self- service. Comment puis-je créer les deux autres, sachant q

Hello,I’ve been using Calendly for years and I’ve always received an email notification every time a new appointment is booked.However, since June 1st, I haven’t received any emails at all.I still get the notifications inside the Calendly app, but nothing is showing up in my inbox, not even in spam or the promotions tab.Has there been a recent update, or is this a technical issue?Thank you,

My candidates are unable to book a call on Saturdays as the link is showing Saturday as unavailable.Saturdays are open and I have time slots allocated on my end. I do not know what I am doing wrong. 

Hello! When a person makes an Calendly event, then needs to cancel or reschedule the meeting, they are still receiving an invite for the original date. I spoke with support, and the current workaround is using workflows, which isn't ideal. Request - to have a reminder, or a way to change the reminder to, not send out of a session has been cancelled or rescheduled. ​​​​​​

I’m really confused on the timezone settings. Specifically, what is the difference b/w timezone in the specific calendar setup as shown here in first image.And what/how should I be set within the account settings (2nd image). Is the country settings correct or does that also need fixing?For context, I’m in Vietnam (Indochina TZ). My clients are in America. So I want to make sure I’m available in their mornings. I’m 12 hours ahead of them. So my 9pm is their 9am, assuming EST.  

Hello, I have two different jobs (one volunteer, one paid) and would love for some events to end up on one calendar, while others end up on another.  Is there any plans to allow that?

Comment je peux avoir une plage de réservation sur 6 mois. Merci pour votre aide

I’ve tried TWICE now to email support@calendly.com.Both times, I’ve gotten an AI response (which is not surprising in and of itself).I cannot live chat in, or even use the chat to request to send an email, because apparently free plans aren’t worthy of chat bubbles on the calendly website.When I responded to the AI the first time, my email was rejected by my outgoing server. When I forwarded that to support@calendly.com, I was rejected again.The second time I emailed (fresh email) support, telling them that I’m requesting a human, I got back another automated response even more useless than the first time.I can receive emails from notifications@calendly.com just fine, and have in the last week. But I’m not getting any emails about a booking made earlier today for next week. Not in spam, not in my archives, nothing, nowhere.I’m about ready to say that I’m done with calendly at this point, if this is the level of “service” provided.

Is it possible to add a cc on all email confirmations calendly sends for any event?

Bonjour, il n’est actuellement pas possible d’ajouter le bouton réservation sur ma fiche google puisque vous n’êtes pas partenaire avec google. Est ce que cela est prévu? Avant de m’engager sur une formule payante je préfère savoir.Je vous remercie par avance pour votre réponse.Cordialement,Hélène 

Hellois it possible to make the user first pick a date (showing the calendar at first), then choose a subtype event ? (knowing that the availibility are the same anyway)thank your for your help regards

I set up my first event with specific time slots. When i checked my link I don't see any of my time slots ? Please help !

Hi, I used to send text reminders to my hosts and it used to work. Recently I notice that many of my hosts don’t receive any text. I used to receive maximum text sending alerts from time to time  - which is not the case anymore although I have more meetings than before - which make me thing that I have an issue with texts sending. Happy to hear any help from you 

I have scheduled a call with a link for one of my clients. Once I did that, I’m positive I used the correct email address because I copied it.  However, I haven’t received any event confirmation or link in my email or calendar. I need someone to check this.  Or perhaps this is a common story? Please advise.  

I have connected Calendly to my Google account and when people book time it shows up in Google. But it doesn’t block out my availability in Calendly, so I can’t use the link without getting over booked. I also have other types of appointments I put into my Google cal, but they don’t update Calendly. So it seems like the updates are only going one way (from Calendly to Google). I only use Calendly for 1:1 meetings but want it to reflect my actual avability. 

Bonjour,Mes rdv sur Google agenda n’apparaissent pas sur calendly malgré l’intégration de cet agenda. Je suis en mode “occupé”, et il y a bien des heures précises. Quand je teste et que je prends un rdv sur calendly, cela apparait bien sur google agenda.Pourquoi dans l’autre sens cela ne fonctionne pas ?Merci!Cloé

How do I stop people booking too soon. For example if I do not want people to be able to book a meeting within 3 days of the current date to give me time to prepare.

When I enter the link and open Calendly to book in a student for a call- it prepopulates with my work email rather than being blank.     I am not sure why or where to look to fix this.  

Hallo, bei mir werden die belegten Termine vom google kalender nicht in calendly übernommen, obwohl die Termine als beschäftigt markiert sind und die beiden Konten miteinander verbunden wurden. Hier kommt es zu freigegebenen terminen , welche aber belegt sind. Bitte um Hilfe