How Do I...?

Hi thereI noticed that there is a location add option on the client profile, but it doesn’t work or let me add one….can you tell me what I am doing wrong, because I need to save my client’s location for repeat business.  

Hello,I recently upgraded to the Standard plan and have been setting up Calendly for my coaching and therapy practice in the Netherlands.So far, I am very happy with the functionality, workflows, and booking experience. However, I noticed that many parts of the booking page and user interface are only available in English (for example “Select a Day” and “Show More”).Are there any plans to offer full Dutch language support for the booking pages and scheduling experience in the future?I believe this would be a valuable addition for many Dutch-speaking users and businesses, as it would create a more professional and seamless experience for clients.Thank you for your help, and I look forward to hearing if Dutch language support is on the roadmap.Kind regards, Lydia

 Disable Basic Notification Emails When Using Custom Workflow EmailsI have created my own confirmation and reminder emails through workflows, but Calendly is still sending the default Basic Notification emails, resulting in duplicate emails being sent to invitees. I noticed that some Basic Notifications, such as Email Reminders, can be turned off, but Email Confirmation and Email Cancellation do not appear to have an option to disable them. Is it possible to completely disable these Basic Notification emails and only use custom workflow emails instead? Thank you!Kind regards, Lydia

A lot of job interview scams are happening on linkedin, I recently received a legit looking calendly link.However on booking a slot, it asked me for an OTP, i submitted the OTP, is it normal or SUS. this is the title of the mail: Your verification code to finish bookingsender:   

It would boost efficiencies in a big way for our users if they could save a Meeting Poll template (like other event templates) with the host name, location and other static variables filled in.  As often as they would like to use this feature, they find it too cumbersome.  Alternatively, if they could duplicate the last one they sent (and change up the dates, etc.) that would be helpful. 

I’m having two issues with rescheduling: When I go to reschedule on behalf of a client there’s no option to override available times as there is when I book a new meeting.  I can share a rescheduling link with a client via the IOS app. But can’t find a way to do it on the web.Both these things seem like basic bits of functionality that are missing, and make using calendly less than optimal. It’s also pretty annoying that you can view upcoming meeting with a contact through that tab. But you have to go to the meetings tab to actually manage/edit the meeting. It would be great if this informed future updates. 

Hi,I have been able to reschedule one appointment, however, I need to reschedule the same appointment again using the ‘override’ option (which I’ve previously been able to use to override my synced google calendar), and the override option is now not appearing like it did previously (I would need the override option available as I sometimes need to book clients in during times that are not shown as available).I then tried moving the appointment within my google calendar, however, it did not override in Calendly.I’d be ever so grateful for any feedback on how I can achieve this.Thanks in advance :-)

I have a 3 day minimum notice set up which works great for when my clients book a meeting with me. However, sometimes I need to make a last minute change and need to reschedule the meeting for an hour later or the next day. Even though I am logged in as an admin when I click “reschedule” I am only allowed to move the meeting to minumum 3 days later and I cannot move it to ie. a different time same day.Is it possible to skip the minimum notice as a admin/team member and only have the minimum notice set up for when a client (unlogged person) tries to book the meetings?

My google calendar is linked but not all events are updating to my Calendly meetings and availability causing me to have double-bookings when I or someone wants to schedule a meeting with me. 

Hi All - instead of providing a calendly link, how can i propose times like this screenshot? 

I’m just now discovering the “Meeting Packages” in the new “Payments” Section.It’s really great to see this ability now available on Calendly and means many users no longer have to use slow manual workarounds instead e.g. creating duplicates of events for packages, forcing recipients to repeat the booking process multiple times in a row.I use PayPal but unfortunately Stripe is the only available payment option for these abilities at the moment: Will PayPal also be added as a payment option here and if so, when?(The Coupon codes are also a great addition but also a Stripe-only unfortunately)Thanks in advance!

Hello, I linked my Outlook email account, but I am receiving an error message every time I try to send an email to someone within Calendly to share my availability.

I would like to export all my data going back for more than one year.  I ask questions on my Onboarding sign up form and I want to plot the answers over longer than 1 year.  Right now  am unable to go back more then one year to export all of my Event data.   Any help workaround availble?

Descargue la app para el teléfono pero me sale todo en ingles no logro cambiarlo si entro de la computadora perfecto español pero desde el teléfono no lo logro

Hello.  I’m trying to update the text in my email & SMS workflow reminders and the system will not let me.  The chat AI says that as a newer account I’m not allowed to till my account becomes “creditable”.  This defeats the purpose of investing in the calendly software.  How long before this restriction is lifted?

Hi, I see you’ve released lots of changes to Calendly recently and I’m sure they will be great when I have time to explore them, but you have removed a very tiny but essential bit of data!I am talking about displaying the total number of results returned on the Meetings page.It used to show at the top how many results were being displayed here, whatever you’ve filtered for. So I regularly used this to see how many meetings a client has taken so far - this is important as I sell in packages of a fixed number*. I even had a quick link from my spreadsheet of clients to this page for each one of them, just to get this number*. I also used it to see how many meetings of a certain type I’ve had over a certain time period ***.I know I can count them up but - PLEASE - this is a computer! I shouldn’t have to spend precious time manually go down the list and counting the entries - but importantly, there is high risk of miscounting - which is why I need the computer to do it.*I know you’ve introd

Hi I’m trying to use calendlys safari-extension on my MacBookPro 26.5.When I try to login within the extension, I only get the messageRedirectingand nothing more happens.Is there a fix for that?bye werner

When will calendly automatically enter a service address for a repeat customer? We have a lot of repeat business at customer homes and have to reenter the address every time.

Right now we have 2 conference rooms. Is it possible if the meeting type is In person that a room can be scheduled. We use outlook and can reserve a room when scheduling a meeting - I wasn’t sure if there was a way to do this on calendly automatically? I guess alternatively when the reservation comes in we could then add a room to it but would prefer not having to do that. Thank you.

Like similar other conversations have mentioned, it’s still incredibly cumbersome to only see who has chosen what times for a meeting poll and completely ruins the feature. I don’t understand why on earth you would change it from the way it was, considering how useful it for anyone who actually schedules group meetings for a living. Why can’t you just provide a legacy view or something to go back to the way it was? I resubscribed just to use meeting polls and now I’m regretting it, and won’t be coming back after this flurry of meetings I tried to use them for. It’s terrible. I’m going to have to hover over the answers, screenshot who’s responded, OCR those names myself, get an AI platform to help me figure out who to prioritize from the invitee list. Then after they’re all scheduled I’m just never going to use this product again. There’s too many competitors that don’t yank out useful features they use to have. 

Hi! I have someone say they have paid through Klarna. I did not receive the notifcation, it has not been blocked out on my calendly schedule or  received payment. Yet down her end she has received an email down her end from Klarna saying thanks for your purchase with Melissa Ayling (that’s me) and when I process her order her card will be charged. Then on her bank statement it says pending… How do I process this order? 

Are there live persons anywhere that a beginner who has watched countless videos get help from? 

I need to do the next: De “Settings” die je nodig hebt, is een aparte bediening op de Meetings-pagina zelf, boven de tijdlijn met meetings. Dat is degene waar je “Scheduled through Calendly and Office 365/Outlook.com Calendar” kunt kiezen. 

When I click my custom link for a live scheduling page on the computer, it opens just fine.But on my phone, if I click on it through TikTok, Instagram, or even just paste it into Safari, nothing comes up but a blank page!I’ve tried:clearing my cache restarting my phone using WiFi using cellular data I’m not using a VPN ​​​​​​Would love to get this fixed as I’m worried people who might click on it through my social channels could be met with the same thing!

There used to be a way to cancel a workflow-scheduled follow-up email, and it seems like now the only way to do that is to mark the appointment as a no show, which isn’t what I want to do. Sometimes when meeting with a student, I send a personalized follow-up email based on our conversation and, in those situations, I don’t want Calendly to also send the generic follow-up that’s scheduled through my workflows. Can I no longer just cancel the email?