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2090 Topics

Sanitätshaus71706Community Member

asked in How Do I...?

calendly not syncing new appointments from outlook

I have connected calendly with an outlook.com account.Appointments made in calendly can be seen in Outlook calender, they also can the be canceled via Outlook.If I make a new appointment in Outlook, I can’t see it in calendly.Is this normal or what must be done?

RoltecCommunity Member

asked in How Do I...?

Difference in Host email and recipient email - host can't add to calendar

Why is there a difference between the email a recipient (the client that initiated a meeting) and the host?The host email does not contain anything, not even a .cal file that is needed to add or have automatically add events to a calendar. However, the email sent to the recipient does and that email can be automatically added to the calendar.For email services like Protonmail that I use, this is extremely important since Calendly does not integrate with them at all. I tested this by making myself the person initiating the meeting and that email in proton auto add’. But again, not the host email. This needs to be changed so that those using other email services can at least have some sort of Calendar integration.

John-Paul34035Community Member

asked in How Do I...?

I have no buffer setup and i still am not seeing all available times

I have one connected calendar. the only event is at 12-1 I can only book 10 am, 2pm, troubleshooter says buffer at 10:30 but there is no event. My buffers are set to zero

Edward31218Community Member

asked in How Do I...?

Cannot see Calendy on google Calendar

I have connected Google Calendar and Google Meet to Calendy, yet My Google calendar does not see my Calendy events. I have restarted my comuper a few times. Still nothing shows up on my Google Calendar.

RoltecCommunity Member

asked in How Do I...?

SMTP Integration

Why is there no SMTP integration option? What about for us users that use Protonmail and not o365. With the ability to at least be able to still send emails from out personal domains would be a much more professional look.

MarkusRuedigerCommunity Member

asked in How Do I...?

Copy an event and change host

Hello, I have setup several events and now I want to clone them and change the host of the event. Can’t find the options.

UsmanGhaniCommunity Member

asked in How Do I...?

How to Integrate Calendly with My Bill Calculator Page for Seamless Appointment Scheduling?

Hello everyone,I’m currently working on a website called lescobil.pk, which helps users check their LESCO bills online. One feature I'm working on is a Bill Calculator page that lets users input their details and calculate their estimated electricity bill. I'm looking to add a scheduling tool for users to book a consultation with a support team member directly from the page.I’ve been considering Calendly as the solution for scheduling but I’m unsure how to integrate it seamlessly into the page. Specifically, I need guidance on how to:Add a Calendly booking widget to the Bill Calculator page without disrupting the user experience. Ensure that availability is synced correctly, as we have limited time slots due to support resources. Customize the widget to match the style of the page.Has anyone implemented something similar on their website, or could you provide step-by-step instructions on how to do this? Any advice or resources would be greatly appreciated!Thanks in advance for your hel

Clínica84124Community Member

asked in How Do I...?

criei conta para assinatura teams, com um tempo free. Mas bloqueado

Eu selecionei a assinatura mensal para 2 usuarios e coloquei vinculado a minha conta paypall. primeira mente debitou apenas 15 dollares. e quando eu colocava para aceitar os 40 dolares, nada acontecia. Tentei mais uma vez., e fui taxado por mais 15 dolares pelo paypall. e quando eu colocava para pagar os 40 dolares, nada acontecia. Estou integrando url de scrpt. nao consigo entrar. nao da autorização. nao mostra minha assinatura. mas fui taxa duas vezes pelo paypal. e nada consigo entender

Andy_CAWCommunity Member

asked in How Do I...?

Managed events and Stripe

I have multiple staff who I assign a specific managed event type to. I want my Stripe account to be used for all the managed event instances, for all team members. Will this happen automatically if I turn on payments for the managed event type at the admin level?

Marine36318Community Member

asked in How Do I...?

feature : waiting list - offer sooner appointment

Is the waiting list on the coming functionalities list? This would be very helpful to keep our agenda full in case of cancellations. Planity offers something similar, where customers get a notification when an appointment at a sooner is available.

RamCommunity Member

asked in How Do I...?

trouble shooting on the meetings page

Hi,In the meetings page, I see after each line of event meeting scheduled, “1 Host | 0 non-hosts”.I am bit confused why it is showing “0 non-hosts” even though meetings are confirmed by both host and non-host.Please can you help me.Thanks,Ram

RamCommunity Member

asked in How Do I...?

how to propose as host a new time to a booked meeting

Hi,When, as a host, I want to reschedule a confirmed meeting, the invitation goes as a confirmation as opposed to a new meeting time proposed.Is there a way to send the rescheduled time (from a host) to invitee as a proposed new time as opposed to a confirmed time (as invitee has to confirm it)?Thanks,Ram

RamCommunity Member

asked in How Do I...?

Hiding all open time slots except confirmation time in the confirmation email to invitee

Hi ,I noticed that in the confirmation email sent to the customer after booking the appointment, all available time-slots are shown including the booked (confirmed) one in bold.This might be bit confusing to the receiver/customer.Is it possible to show only the confirmed time-slot and hide all other time-slots?Thanks,Ram

Vitality76788Community Member

asked in How Do I...?

Allowing Booking over appointments Not Working

I have some parameters set on my schedule to allow event types to overlap eachother. As an example: We use Calandly to have cusotmers book a cold plunge session and sauna sessions. These are in different rooms and can be booked at the same time. I put the paremeters in the scheduling times in the Event Type Set up to allow sauna appointments to overlap with events that “Include” Plunge. But the system is not seeing these appointments and still blocks out that time slot for the sauna event type. Any suggestions on trouble shooting?

Daniëlle46340Community Member

asked in How Do I...?

Unique Calendly links to Mailblue

Hi, My client works with Active Campaign for communication with her clients and automisation of workflows. She offers an online course and as an extra her clients get the opportunity to book a 1-on-1 call with her. So when clients buy they come into a funnel that sends them an email with a Calendly link from where they can book an appointment for the call. We want the appointment link to expire after x-time (3 months for example). Is it possible to create a unique link for every contact that enters the Active Campaign funnel, and that this unique link automatically is added to the mail AC sends out?

Sandrine11302Community Member

asked in How Do I...?

saisie des reservations

BonjourJe suis thérapeute de conjugal et familial. J’utilise Calendly pour synchroniser mon planning de consultations pro avec mon agenda google. Ce ne sont pas mes patients qui saisissent leurs reservations, mais uniquement moi.Je suis amenée à reserver plusieurs creneaux différents pour une même personne.Sur ma page de planification, lorsque le contact est connu et saisi dans la base contact, je ne comprends pas pourquoi lorsque je saisis le nom de la personne, toutes les informations la concernant ne s’affiche pas. il faut que je saisisse tout à nouveau !!Il n’y a que si je passe par l’onglet “contacts” dans les paramètres, que je peux “planifier” un rdv. mais dans ce cas, si je veux saisir un invité, je dois ajouter son adresse mail. Mais là aussi, le système ne propose pas des adresses mails par défaultComment faire?Merci pour votre aide.bonne journée

Sandrine11302Community Member

asked in How Do I...?

Question concernant les reservations de creneaux

Bonjour ,je suis thérapeute de couple conjugal et familial.Je suis amenée à proposer des consultations individuelles, MAIS aussi des consultations en couple (c’est à dire avec 2 personnes). Comment puis-je faire pour enregistrer ce même créneau pour les 2 personnes?D’après ce que j’ai compris, je peux réserver un créneau pour une personne et inviter l’autre (qui ne recevra sa confirmation QUE par mail (et pas par SMS)).Mais je voudrais savoir s’il est possible de réserver ce même créneau pour la deuxième personne afin qu’elle puisse elle aussi recevoir un mail ET un SMSMerci beaucoup pou votre aideBien cordialement

Aaron02108Community Member

asked in How Do I...?

Single day restrictions on calendar

Is there a master calendar in calendly where I can mark certain individual days in a month as unavailable when traveling and such?

Géraldine espace tilaCommunity Member

asked in How Do I...?

same event different places for different days

I practice in 2 different places and on different days (Tuesday, Wednesday and Thursday in one place, Friday in another place). I offer the same services (therefore the same events).I would like to know if I can keep my events already create and propose different places for the different days of the week by simply changing the settings. I would like to not have to create new duplicate events just for different locations. This will do a lot on my appointment page.Thank you

Karthik88655Community Member

asked in How Do I...?

Powered by Calendly cannot be turned off

I see the closed thread. I have it disabled. But it still shows. On every browser, on every machine, on every device. We are on a professional plan. It doesn’t make any sense.

Marisellia31450Community Member

asked in How Do I...?

Meeting reminders and invites showing Coordinated Universal Time instead of correct time zone.

A client scheduled with me for “12:00pm - Friday, November 22, 2024 (Eastern Time - US & Canada)” however, when they received a meeting invite, it says “Friday Nov 22, 2024 ⋅ 5pm – 5:30pm (Coordinated Universal Time).” This led to meeting cancellation and confusion for both of us. My Outlook calendar that my scheduling page synced to has the proper time zone, as does my Calendly account itself.

Kevin65625Community Member

posted in How Do I...?

Feature Suggestion: Location Availability Based on Date

We have staff who work fully remote one day a week, but in-office all other days. We would really like to offer meeting types within the same event form, but can’t because there is no way to limit a location based on day of the week. We would really love a feature that allows locations options within the same event to be variable based on day/date. For example, if someone chose a meeting on Monday, they may see phone, Zoom, or in-person as options, but if they chose Wednesday they would see only phone or Zoom. Because we don’t have this feature we have to have two events for the same type of meeting, the only difference being location options, where we can limit the in-person event to only being 4 days of the week instead of 5, but this makes limiting the total number of meetings in a day difficult.A routing form is not ideal for this, because then someone has to choose the day of the week they “may” pick but not see all available options if they know a time they want to have but don’t

MB12345Community Member

asked in How Do I...?

Can I set availability of any one person from two teams?

Say we have 3 sales people and 4 technical advisors. We want to show booking availability when any 1 sales person is available and any 1 advisor is available. It does not matter who, we just want to make sure we have one person each. Is this possible to do with Calendly? I looked through documentation and don’t think this is possible, but wanted to check.

Lindsey33037Community Member

asked in How Do I...?

How Do I Set Up a Group Event with Different Time Zones in Calendly?"

Hello Calendly Support,I am trying to schedule a group event using Calendly, but I am having trouble managing the time zones for attendees located in different regions. Specifically, I want to:Set the event in my local time zone, but have it show correctly in the attendees' time zones. Ensure that when I send the invite link, attendees see the event time in their respective time zones. Prevent any confusion when attendees from different time zones book their spot in the event.I’ve checked the help articles, but I’m still not sure how to best handle this. Could you provide a step-by-step guide or any tips on how to make this process smoother?Here are the details about my setup:Calendly account: Pro plan Event type: Group event Time zones involved: US Eastern Time, Central European Time, and IST (Indian Standard Time)Thank you for your help! check this for more detail.

Jason54638Community Member

posted in How Do I...?

Add rule to limit / set maximum number of meetings of a type per week

I have appreciated the ability to limit the number of meetings of a certain type that can be scheduled per day (under ‘additional rules for your availability’)… but would LOVE to be able to also limit the number of meetings of a certain type per week. My situation… for 2024 I have a personal goal to host a new acquaintance for lunch once a week… but afraid if I use my standard lunch Calendly invite with this group, I could end up with multiple in the same week… and I would prefer not to have to manually block my calendar to do so.

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