Skip to main content

How Do I...?

Trying to figure out how to do that thing? We can help.

  • 3,034 Topics
  • 7,295 Replies
3036 Topics
T
TommyRay314Community Member
asked in How Do I...?
Workflows tab won't load how do fix this?

When I click on workflows it just has 3 dots ..... and the page never loads.  I have tried this on 3 different browsers and even in incognito mode.  All other pages work.   I need to access workflows to make changes, but the page never loads.

285
David
Community Manager
J
Jules24480Community Member
asked in How Do I...?
Domain change, locked out of account

I changed my email domain last week, and now I cannot access my calendly account to change it within the account.  The only option appears to be setting up a whole new account, but I can’t get in to my old account to delete it and I’m paying for it. Have emailed Support 4 days ago and yet to hear back.

131
David
Community Manager
B
BubaphexCommunity Member
asked in How Do I...?
One off Meeting: Host Option Missing

Hi there,I am having issues creating a one-off meeting.How do I pick the host? I can not progress without picking a host; however there is no option to select one   

531
David
Community Manager
M
Mary74326Community Member
asked in How Do I...?
Host Name

Good afternoon, my question is, how can I change the host name after I scheduled a phone interview from the person who should be listed as the Host. Thank you Mary 

151
David
Community Manager
M
Marketing01274Community Member
asked in How Do I...?
How to fix spamming-Urgent

Our Calendly event has been working properly but now, since this weekend, it’s messing up and spamming our invitees with an invite confirmation email and won’t stop. Does anyone know how to resolve this problem. We are starting to lose appointments because of this issue and I don’t know where to look first to find a solution. Thank you in advance.

594
M
J
John ClearyCommunity Member
asked in How Do I...?
Stop people from creating a duplicate booking for a specific group event

I have set up regular monthly group events for my clients to book onto. The numbers for each event are limited to 5. Increasingly regularly, clients are booking themselves onto the same instance more than once.For example, this week, 3 people have booked for the event, and 2 of them have booked twice, which means that the session shows as full to other potential clients and leaves me with a 60% full session.Surely, there must be a way to stop people from booking onto the same session more than once??

402
J
C
Cathy68264Community Member
asked in How Do I...?
meeting lengths

I can’t imagine that I just dreamed this but maybe? A week or so ago, I saw the new option of letting people choose the meeting length. I even updated my instructions; however, I just noticed that this new feature is no longer a feature? Was I just making it up?

212
C
D
David_ZHPCommunity Member
asked in How Do I...?
Random phone call scheduled

Every time a client schedules a meeting through a Calendly link, a phone call (with a different specific client) also gets added to my Google calendar, always at 7:15 pm that evening.  I don’t see anything in how I set up the link that would indicate to also schedule another event. I don’t believe I ever scheduled anything with the specific client that gets scheduled, so I am not sure how his name was even added.Any suggestions? For Calendly support, here is the sample link:  Dave

243
David
Community Manager
N
NaimaCommunity Member
asked in How Do I...?
Why my team meeting ended after one hour, even if I had set a 1h and 30 minutes lasting time?

Yesterday, I organized a 1 hour and a half group meeting, but the time finished after one hour. Why? I am paying for this!

393
David
Community Manager
B
BacusanCommunity Member
asked in How Do I...?
Google Sync Issues

I have been using Calendly for years, (free version) and I have always had the sync with Google active.Now everytime I try to set up a new One off meeting, and selecting the plausible time slots, I cannot see other meetings already created on my calendar. Even worse, if I do check an open time slot, and offer those that I know are open, I cannot send the option over because Calendly is requesting me to add “hosts” which I never requested to change (from me being the host). 

612
B
S
SOA20206Community Member
asked in How Do I...?
Créer plusieurs calendriers avec acceptation de doublon de rdv.

Bonjour, je souhaite créer trois calendriers avec  chacun leurs plages horaires et plusieurs type d'évènements pouvant être appliquer sur un calendrier.Je suis une entreprise de bien-être proposant des activités self service et des soins. Une fois le client installé, je suis donc disponible pour un soin, pendant que ce client réalise sa séance en self service.J’ai donc besoin de trois calendriers aux horaires différents:un calendrier avec possibilité de prise de rdv des différents soins self-service un calendrier (avec les mêmes horaires décalés de 10 min environ, pour l’installation d’un client self service) pour la prise de rendez-vous des soins (massages, séance de sophrologie,...) qui demande ma présence un calendrier pour le click&collect ( rdv toutes les 5 min, sur une plage horaire de 30 min, 2 à 3 fois par semaine, pour récupération d’achat en ligne ).Pour le moment j’ai juste créer le calendrier pour les soins self- service. Comment puis-je créer les deux autres, sachant q

251
David
Community Manager
L
Lucie37736Community Member
asked in How Do I...?
Issue with Email Notifications Since June 1st

Hello,I’ve been using Calendly for years and I’ve always received an email notification every time a new appointment is booked.However, since June 1st, I haven’t received any emails at all.I still get the notifications inside the Calendly app, but nothing is showing up in my inbox, not even in spam or the promotions tab.Has there been a recent update, or is this a technical issue?Thank you,

151
David
Community Manager
V
Vik03268Community Member
asked in How Do I...?
Scheduling weekend availability

My candidates are unable to book a call on Saturdays as the link is showing Saturday as unavailable.Saturdays are open and I have time slots allocated on my end. I do not know what I am doing wrong. 

91
David
Community Manager
L
Lauren86181Community Member
posted in How Do I...?
Feature Request: Change the Reminders for Cancelled or Rescheduled Meetings

Hello! When a person makes an Calendly event, then needs to cancel or reschedule the meeting, they are still receiving an invite for the original date. I spoke with support, and the current workaround is using workflows, which isn't ideal. Request - to have a reminder, or a way to change the reminder to, not send out of a session has been cancelled or rescheduled. ​​​​​​

170
L
D
deanCommunity Member
asked in How Do I...?
timezone settings guidance

I’m really confused on the timezone settings. Specifically, what is the difference b/w timezone in the specific calendar setup as shown here in first image.And what/how should I be set within the account settings (2nd image). Is the country settings correct or does that also need fixing?For context, I’m in Vietnam (Indochina TZ). My clients are in America. So I want to make sure I’m available in their mornings. I’m 12 hours ahead of them. So my 9pm is their 9am, assuming EST.  

243
David
Community Manager
J
JayAndreCommunity Member
asked in How Do I...?
Events on Multiple Calendars

Hello, I have two different jobs (one volunteer, one paid) and would love for some events to end up on one calendar, while others end up on another.  Is there any plans to allow that?

181
David
Community Manager
B
Blandine37211Community Member
asked in How Do I...?
Plage de réservation

Comment je peux avoir une plage de réservation sur 6 mois. Merci pour votre aide

141
David
Community Manager
J
Jason61782Community Member
posted in How Do I...?
Emailing Support about Not Getting Emails Causes AI to respond and gets my emails rejected by my serever

I’ve tried TWICE now to email support@calendly.com.Both times, I’ve gotten an AI response (which is not surprising in and of itself).I cannot live chat in, or even use the chat to request to send an email, because apparently free plans aren’t worthy of chat bubbles on the calendly website.When I responded to the AI the first time, my email was rejected by my outgoing server. When I forwarded that to support@calendly.com, I was rejected again.The second time I emailed (fresh email) support, telling them that I’m requesting a human, I got back another automated response even more useless than the first time.I can receive emails from notifications@calendly.com just fine, and have in the last week. But I’m not getting any emails about a booking made earlier today for next week. Not in spam, not in my archives, nothing, nowhere.I’m about ready to say that I’m done with calendly at this point, if this is the level of “service” provided.

131
David
Community Manager
D
Donna64565Community Member
asked in How Do I...?
Add a specific email address to CC of all confirmations

Is it possible to add a cc on all email confirmations calendly sends for any event?

442
D
H
Hélène costeCommunity Member
asked in How Do I...?
lier calendly à google my business

Bonjour, il n’est actuellement pas possible d’ajouter le bouton réservation sur ma fiche google puisque vous n’êtes pas partenaire avec google. Est ce que cela est prévu? Avant de m’engager sur une formule payante je préfère savoir.Je vous remercie par avance pour votre réponse.Cordialement,Hélène 

531
David
Community Manager
F
France15330Community Member
asked in How Do I...?
Allow user to choose the event type after the calendar

Hellois it possible to make the user first pick a date (showing the calendar at first), then choose a subtype event ? (knowing that the availibility are the same anyway)thank your for your help regards

331
David
Community Manager
S
Sandra88120Community Member
asked in How Do I...?
Wrong Time slots

I set up my first event with specific time slots. When i checked my link I don't see any of my time slots ? Please help !

161
David
Community Manager
C
Camille73272Community Member
asked in How Do I...?
SMS not sent to hosts

Hi, I used to send text reminders to my hosts and it used to work. Recently I notice that many of my hosts don’t receive any text. I used to receive maximum text sending alerts from time to time  - which is not the case anymore although I have more meetings than before - which make me thing that I have an issue with texts sending. Happy to hear any help from you 

251
David
Community Manager
V
Vlad47668Community Member
asked in How Do I...?
I need to recive a link to my sheduled event

I have scheduled a call with a link for one of my clients. Once I did that, I’m positive I used the correct email address because I copied it.  However, I haven’t received any event confirmation or link in my email or calendar. I need someone to check this.  Or perhaps this is a common story? Please advise.  

211
David
Community Manager
M
Maryann83144Community Member
asked in How Do I...?
Calendar is connected but meetings aren't showing up in Calendly

I have connected Calendly to my Google account and when people book time it shows up in Google. But it doesn’t block out my availability in Calendly, so I can’t use the link without getting over booked. I also have other types of appointments I put into my Google cal, but they don’t update Calendly. So it seems like the updates are only going one way (from Calendly to Google). I only use Calendly for 1:1 meetings but want it to reflect my actual avability. 

492
M
Terms & ConditionsCookie Settings