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1888 Topics
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Cinebur21850Community Member
asked in How Do I...?
No Host entry for Google Meet call

Hi, we’ve been using Calendly to seamlessly schedule calls with our new client signups. The notifications we get in our emails are helpful, but we’ve noticed that each time we’d like to join the meeting, there’s virtually no way of accessing the call, as Google/Calendly don’t recognize our logged in user account as the Host.We’ve of course troubleshot this and ensured that the correct Gmail account is connected with the respective Calendly host email in our account. Unfortunately, it never recognizes us as Host, and we resort to individually emailing our clients with separate video call links, which is extremely inconvenient and prone to missing calls.Is there a fix to this issue? And is there a way to send a calendar invite to the host, so that it can automatically appear on our calendar? (Despite having already integrated Google Calendar, this doesn’t happen automatically).

2573
Kelsi
5 months ago
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CVFormatter.co80655Community Member
asked in How Do I...?
My Calendly invitees are not receiving notifications

I’m using Microsoft Outlook (web version) on Macbook. As a meeting host, whenever my invitees book a meeting on Calendly, I receive this email from “Microsoft Outlook” saying the following:Delivery has failed to these recipients or groups:[invitee email here]Your message wasn't delivered because the recipient's email provider rejected it. More details:It’s nothing to do with my clients’ email provider. I also tested it with my own Gmail and didn’t receive anything as an invitee, neither from notifications@calendly.com, nor from the inviting email. Just nothing. I can still send and receive emails through Microsoft Outlook. The event booked via Calendly will still appear on my Outlook calendar with correct meeting link info, it’s only that the recipients cannot receive it automatically, and I got the above failure report. What I can do is to manually resend the Calendar event to the invitee when I receive the failure report.  Maybe it’s to do with the integration between Outlook and Cal

3563
Kelsi
5 months ago
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Sourav3579Community Member
asked in How Do I...?
Change Schedule Event button to a custom Button

I have two questions,I want to change the Schedule Event to a custom button. Can I do that normally or with any paid version? After the booking form, a message is displayed. By proceeding, you confirm that you have read and agree to Calendly's Terms of Use and Privacy Notice.. Can I remove this normally or with any paid version?

2364
Kelsi
5 months ago
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Tarun48814New Community Member
asked in How Do I...?
Set available time and route invite to those users

How do I set available times for specific users and set rescheduling and meeting reminders to those users? Eg.user A available time: Monday 9am to 3 pmuser B available time: Monday 2 pm to 5 pm The booking page should show these timings only  for 2pm to 3 pm, since the times overlap it should show the slots accordingly invite and reminder email and sms should go to those specific users accordingly if the invite is rescheduled from Mon 10 am to Mon 4 pm - it should be rerrouted from user A to B accordingly

363
Kelsi
5 months ago
jillian
Community Manager
jillianCommunity Manager
asked in How Do I...?
What calendars can I integrate with Calendly?

What are the available calendar integration options that Calendly offers?

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S
5 months ago
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Teresa20067Community Member
asked in How Do I...?
Contact Us page is down

Hi, I have a question I don’t find in the help pages.  The contact us page is blank.  I tried clearing cache and cookies.  What am I doing wrong?? 

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Kelsi
5 months ago
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Becca75608Community Member
asked in How Do I...?
Feature Request (or How To?) - Change Booking View from "Calendar" to "Next Available List"

Hey Calendly Community! I’m new here, and I’m hoping to either find an answer for how to to do this, or submit a feature request. My team is hosting a webinar, and there is one available date for this webinar in October. I would like to change the “view” on the booking page from “calendar” to “list.” So, instead of having to click through each month to find the day of the event, users can simply see the next available time (there will only be 1 or 2) and click once to move forward. And, if the event has passed, it might display “there are no upcoming times” or something along those lines. Any advice from those with experience hosting webinars via calendly? I appreciate any insights!Thanks all,B

653
Kelsi
5 months ago
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Hugo41701Community Member
asked in How Do I...?
Invitee Invoice for PayPal Payments

Hi,When clients book a meeting they pay via PayPal. As of now, I have to put in an exact amount. I would like for my clients to receive an invoice or receipt of what they paid for after they have booked and paid. Example:Consulting fee $100Taxes $5Transfer fee $3.8 Total $108.80Is it possible for my clients to receive an invoice or a receipt like this after they booked and paid?Thank you.

3248
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5 months ago
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ChiaspaNew Community Member
asked in How Do I...?
Salesforce connection

Is it possible to connect 2 different Calendly accounts to one same Salesforce instance ?

191
Kelsi
5 months ago
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WernerKCommunity Member
asked in How Do I...?
SMS are not sent using workflow

HiI have configured workflows to send SMS when creating an event and as an reminder.When a client is booking a meeting, then this works fine.But when I‘m selecting a client directly in my calendly and adding an event for him, then only the standard-email notification is sent, no SMS. What can I do to ensure that workflows are reliably triggered and SMS messages are sent?Thanks for any ideaswerner PS: I‘m using the standard plan

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Kelsi
5 months ago
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Reagan PratherCommunity Member
asked in How Do I...?
I want a free individual account

I just signed up and I chose the FREE individual account. Immediately I have been registered as a FREE TRIAL for TEAMS account. I presumably will be charged when that FREE subscription expires. I don’t want to have to deal with that. I want the free account. How can I achieve this? 

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Kelsi
5 months ago
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GillianBCommunity Member
asked in How Do I...?
Does Calendly integrate with Riverside?

Spotify for podcasters recently moved to Riverside.fm for recording. I have been using Zoom to record because of its integration with Calendly for scheduling. Can the Calendly scheduling tool integrate so the person booking receives a Riverside link instead of a Zoom link?

1671
Kelsi
5 months ago
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FranBakerCommunity Member
asked in How Do I...?
Not showing any of my Date-specific hours?

Hi allHope well- I cannot work out but whatever I do I cannot get the diary to show my Date-specific hours that I have set, it is just showing 2 dates in June as available even though I have updated numerous days to show my availability - what am I doing wrong? Thank you!

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Kelsi
5 months ago
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Michele15076Community Member
asked in How Do I...?
PayPal payment errors

I have 2 customers registered for an upcoming event and had linked payments through PayPal. Both registrants have a “Payment Error” box above their names and I have received no payments in my PayPal account. How do I figure out where the error is and who to contact?

3464
Kelsi
5 months ago
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NatalieCoachCommunity Member
asked in How Do I...?
Booking meetings directly in Calendly and have invite emailed after

Hi I love the email follow ups, cancellation functions etc in Calendly and would love to take the new function of booking one off events one step further - replace what I do in Google and allow me to booking meetings directly in Calendly and then have invite emailed to the client after.I work as a coach and am sending meeting invites from Google to clients to book our pre-scheduled coaching sessions. Is this possible?If yes, it would save me a lot of manual work and so much easier to manage cancellations.Thank you  

1926
Kelsi
5 months ago
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Mairead32004Community Member
asked in How Do I...?
How to create a secret event?

I have a standard account with Calendly. I wish to create a package booking and my inderstaning is that I need to make part of the package sercet. However I dont have that option when I click on the cog symbol. Can you please help? Thank you in advance.  

20412
Kelsi
5 months ago
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Vincent75248Community Member
asked in How Do I...?
Using alias emails for Calendly?

Hello,  We have a team of 28 support agents using calendly (connected their work gmail). We also use google meet as the platform to conduct video consultations.We’ve run into an issue where we want to preserve some of their personal information (last name for example) from being visible when a call is booked. We’ve already utilized the option (within calendly) to edit the display name but this only solves 90% of the issue as personal details are still shown within their individual google accounts (seen in the google calendar invite). Google offers the option to hide first or last name, but we want to avoid this as it’s not an ideal long term solution.  To solve this issue for day to day communication we utilize alias emails and then edit the display name.An example would be: Support person name1 <company-support@company-name.com> Support person name2 <company-support@company-name.com>Is it possible to use alias emails in a similar with calendly? Also, do you know of a possi

2921
Kelsi
5 months ago
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Tamara05055Community Member
asked in How Do I...?
different choices how to pay

hey there Since I cannot choose my currency (I saw the thread for this topic already), would there be the possibilty for my clients to choose how they wanna pay? Now I can select between no payment payment with stripe (only 5 currencies available) payment with paypal (only 5 currencies available)why not create another choice where they can pay by invoice? As soon as they booked, I send them directly and personally (or automated) an invoice and they can pay via bank transfer. Would really help me, since I’m loosing customers via Calendly when they cannot pay in their currency. thankstamara 

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jillian
Community Manager
5 months ago
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Anna02266Community Member
asked in How Do I...?
Making sure Calendly Pulls the Right Calendar Availability

We use Google calendar at work. I have created a Calendly account with my work email, but I have a calendar in Google that is specifically for conference scheduling. How do I make sure that is the calendar that Calendly is pulling from, rather than my own calendar? Calendly is asking for the email address to sync the calendar, but I don’t have an email address for that calendar specifically. Thank you!

481
jillian
Community Manager
5 months ago
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Advanced36008Community Member
posted in How Do I...?
Offering a discount

Hello,This is our slow season and we really need to offer a discount code.  Has anyone figured out how to do this?  Presently we are receiving funds via Pay pal however, we are open to ANYTHING...HELP!    

2191
jillian
Community Manager
5 months ago
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LucentClinicCommunity Member
asked in How Do I...?
Rebooking existing clients when i have a stripe payment set up

I have a stripe payment set up on my Calendly account so that new clients pay a deposit to secure their appointment. In some cases, I have to book a follow up appointment for them. How can I do this and bypass the payment collection part? If I’m booking it on their behalf, do I need to turn off the ‘collect payment’ section each time? Or is their a more straight forward way?

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jillian
Community Manager
5 months ago
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Sourav3579Community Member
asked in How Do I...?
Customize booking flow?

I want to remove the booking form while booking a slot in calendly. I want to use a form of my own. Can I do that?

293
Kelsi
5 months ago
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Michael06865Community Member
asked in How Do I...?
MS Teams Error with Every Booking

I keep getting this (below in Italics) error on every meeting request. When I see it, Calendly cancels the meeting with the requester but not with me. How can I get it to stop this?“We couldn’t add the Microsoft Teams meeting link to your scheduled Calendly event. Contact your invitees or update the calendar event to add video conferencing details.” I do’t even use Teams for the most part, can I add some other service like Zoom or Meet as a default?thanks,

6485
Kelsi
5 months ago
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Anthony83045Community Member
asked in How Do I...?
Comment récupérer toutes les adresses emails de mes contacts en 1 seul clique

Bonjour,Je voudrais savoir comment récupérer les adresses emails de toutes les personnes qui ce sont inscrites sur mon calendly, est-ce qu’il est possible en 1 seul clique de récupérer toutes les adresses email, nom et prénom des personnes qui ce sont inscrite sur mon calendly ?MerciAnthony

3105
Kelsi
5 months ago
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Dawn52326Community Member
posted in How Do I...?
How to connect Samsung Phone Calendar?

Can you please lay out VERY SPECIFIC steps on how to connect calendly to my Samsung Phone Calendar? I am NOT techie and this is causing me stress as I only use the calendar settings on my Samsung (newest model) to insert personal appointments etc. I want to connect so I don’t end up with bookings when I’m not available. Thanks

3561
Kelsi
5 months ago
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