Skip to main content

Get Help. Give Help.

Need help or looking to help others? Here's the place.

2525 Topics
L
Lynda72135New Community Member
asked in How Do I...?
One recurring event with different locations

Hello,I am organization several group session with different locations.Does someone know how to manage that to allow the user to get the best experience ?I had in mind one global planning with all the sessions available no matter the location.Thank you for your help.Regards,Lynda

202
L
A
Ali-PruittCommunity Member
asked in How Do I...?
Creating event groups/categories with urls

I have multiple types of services and it doesn’t make sense to give all my clients the link for ALL events so instead, I have to give them a list of links for the calls links that pertain to each type of client. Is there any talks of being able to create a Category URL to group certain events under. The color thing is only visually helpful for me internally. I’d rather work with Event Categories that I can assign events to. A cherry on top would be to create category settings so that any new event that gets added to that category could take on those event settings/workflow, etc...

2143
R
P
Princeton80620Community Member
asked in How Do I...?
How do I block overlapping appointments for my consignment store.

I have consigners making appointments for two month consignment periods and currently I manually check if they are trying to make another appointment before their slot expires.  Is there anyway to make it impossible to book multiple appointments during the two month period?  Be aware that everyday starts new bookings that are all 60 days so I would have to be each appointment.  (I feel like I'm answering my own question which is NO). but hopefully yes? 

41
jillian
Community Manager
E
Esther34467New Community Member
asked in How Do I...?
Prevent client from booking a meeting that goes past my desired meeting availability time

 I have a 60-minute Calendly meeting for clients set up Monday to Thursday from 1 to 5 p.m. A client booked a 60-minute meeting on a Thursday starting at 4:30 p.m., which means that it will go to 5:30 p.m.. How did he manage that?

91
jillian
Community Manager
D
Danielle80748Community Member
asked in How Do I...?
Making an event a template

I have created an event under my calendar. I am now wanting to make it a template so that I can assign another team member to the same event, however, can not see the option for making it a template. If I just add the other team member as a user under user permissions, the event goes to her account, however, all the settings from the event have not been transferred..

921
jillian
Community Manager
A
Andrew64865Community Member
asked in How Do I...?
Setting Up Mock Interviews Between Two Parties

I work for a large university and want to set up mock interviews for students through Zoom. Here is the setup:I have a large list of industry professionals that are willing to interview students I have a large student body wanting to practice their interview skillsIs there a way for me to create an event where the industry professionals can come in and add their availability and then the students can come in and select a time to interview based on that availability? I would love for this to become automated so I could continue it moving forward by just sharing the appropriate links to new industry professionals and new students. Thanks for your insight!

171
jillian
Community Manager
D
DTroCommunity Member
asked in How Do I...?
How do I limit different events and types to only 1 per day?

Hello,  I am using Calendly for my Fishing Guide service.   I offer multiple options and times throughout the day and week. I only want to do one trip per day no matter the time or type or location but I also want to be able to keep these options open to everyone to fit their schedule.  How can I limit this? For example if someone books a morning trip for species X then I don’t want another person to book a night trip for species XX (different type of event).  My wife uses Calendly often and she suggested a long buffer time, but that max is 3 hours.   What I’ve been doing is when a booking happens for one type event, then manually going into each other type event and blocking out my availability for that date.  It has become to much to manage with all the manual overrides.  I understand you can limit specific events to 1 per day but is there an general overall availability to limit all events to one per day? What is the best way to do this?  

751
jillian
Community Manager
C
Courtney61255Community Member
asked in How Do I...?
Moving events from a personal calendar to a team calendar

Hello, My team has recently grown and events that were once set up as round robin, but only included one member are showing up on that individuals calendar. I need to add them to a team calendar so others can view the event and the associated scheduled meetings without them being added into the round robin.  Thanks,Courtney

121
jillian
Community Manager
M
Melanie78414Community Member
asked in How Do I...?
Round robin / Teams

Hello! I Have following Problem: I have just updated calendly to 'Teams'. Subscription and payment was made as I want to install 'round robin'. Now, I want to invite a second person. But when I want to do it, there is a note, I have to upgrade my account again to the next level.. payment another 139$!?? 

371
jillian
Community Manager
P
Pascal22810Community Member
asked in How Do I...?
no invite attached in the booking conrimations

no invite attached in the booking conrimations why is that and how can i fix it? best, thx, pascal

183
jillian
Community Manager
K
Kebby50758New Community Member
asked in How Do I...?
I can no longer input phone numbers while making appointments. help

Hi, all of a sudden this afternoon I no longer can put phone numbers into appointments. And also new patiant appointments are also no longer available. Help please. I can’t get a live chat to open either. 

171
jillian
Community Manager
M
Mohd42272Community Member
asked in How Do I...?
unable to Change the time zone

I’m unable to set the time zone. While scheduling the webinar It not taking India time. I need help its urgent.

141
jillian
Community Manager
A
ABHECommunity Member
asked in How Do I...?
Some scheduled events are not showing in Outlook

Hello,I have an inconsistent problem. Some scheduled events are not appearing in my Outlook calendar. I have checked settings. I only happens once in a while but its forcing me to take time to double check that all my scheduled events are also appearing in Outlook. Everything has been syncing fine until last month. I have made no changes to any accounts.Any suggestion on how I can fix this?

262
A
Lindsay Cope
Employee
Lindsay CopeEmployee
posted in Featured Tips + Tricks
Using Calendly to schedule webinars

Hey Calendly Community! What are your best practices for scheduling webinars with Calendly? I’d love to hear any pro tips and lessons learned 😄(In case you haven’t tried it yet, you can set up a Group event type to allow multiple invitees to sign up for a single event + integrate with Zoom, Google Meet, Microsoft Teams, GoTo Meeting, and Webex!) 

290315
D
L
Lane23548Community Member
asked in How Do I...?
Hide an agent's email that comes from the Salesforces Profile so members can not have their personal work emails

We have integrated our Salesforce to calendly to send out links to schedule a 1 on 1 appointment with our customers and an agent. But when an invite goes out to a customer to schedule the appointment by using the link we send via SMS and email from Salesforce, at the bottom of the invitation under the section Guests - it has the agent’s personal work email. Is there a way to hide this so it is not seen? 

131
jillian
Community Manager
E
Energiefixers071New Community Member
asked in How Do I...?
Is it possible to remove the Timezone display completely?

When working with local time zone, this is not needed, when using widget, the timezone display (Tijdzone Midden-Europese tijd) is present under the day in question. It takes up alot of space and not needed. Is there a way to remove it? 

533
H
A
Andre12Community Member
asked in How Do I...?
How can my users connect their Calendly to the same PayPal account as me?

I saw this on another topic “You could ask each of your users to connect their Calendly account to your Stripe/PayPal account if need be (more below)!!”My question is, how can my users connect their Calendly to the same PayPal account as me? (I’m the admin, my events are connected to my PayPal but I also want my users to connect their events to my same PayPal account).

291
Sean Marlin
Community Manager
S
SaleemBoydNew Community Member
asked in How Do I...?
How do i change my availability to show that i am available for the month of august ?

When you click my link it shows that my next day of availability is in September

151
Sean Marlin
Community Manager
J
Jared76457Community Member
asked in How Do I...?
No Ticket Response In Two Days

I opened a ticket yesterday and even today I have not gotten a response from anyone. The chat support bot just asked me to open a ticket and when asking for a live agent, told me since I have a ticket to wait. Can I get a update for my ticket?I am trying to get the download link for the calendly plugin for outlook (not the addin) as I keep getting 404 calendar not found after trying to resync my calendar on the web dashboard. I don’t know why I am getting the 404 error, if it due to the plugin key I have not working or the plugin being outdated (was installed maybe one or 2 years ago).

211
T
Employee
D
DorothySNSDCommunity Member
asked in How Do I...?
Times still not open when there are no appointments listed

I am using the scheduler to open up times on a specific date in the future . E.g., I need times open until 9 pm yet even after I update my preferences, the last slot available is 5 pm.

381
Sean Marlin
Community Manager
E
Ernie55528Community Member
posted in How Do I...?
Calendly, help us! Let our customers make ONE payment to book SEVERAL slots.

It would be amazing if Calendly could let us offer customers the option to PAY ONCE to book multiple slots at a time so we can offer them a discounted prices. For example, 1 slot for a weekly lesson costs $85 ($340 if they book every week, sometimes $425 if they have 5 lessons that month), but if they book a month of lessons in advance (even if that month has 5 weeks) they only pay $320. PLEEEEAAASE add this feature. TidyCal has this feature...

561
Sean Marlin
Community Manager
A
Alex1965Community Member
asked in How Do I...?
Restricted booking times

Hi all, I am on the free Calendly, but the only time slots go from 9am to 4pm … I have looked all through the settings but can’t see where to change these?THANKS!! Alex

82
A
A
Accademia45645Community Member
asked in How Do I...?
Rescheduling disable round robin/team choise

When rescheduling the appointment I would like the customer not to be able to choose the hosting but the original one.I have set "Keep original host" but I continue to see both settings as shown in the photo.Can someone tell me what I'm doing wrong?  

511
Sean Marlin
Community Manager
A
AdrianaCommunity Member
asked in How Do I...?
This package can’t be installed (Salesforce integration - Sandbox)

I connected our SF Sandbox and now it's showing an error saying: This package can’t be installed. - when I tried to install the calendly package.Can someone help me.  

491
jillian
Community Manager
N
Natalie00216Community Member
asked in How Do I...?
round robin allowing multiple events

I work on a team of educators that frequently hosts guest speakers for our students. We use round robin to do so, so that only one of our team needs to take the time from their calendar to facilitate the meeting. However, the current round robin set-up allows for multiple events to be booked at the same time, as long as one host is still available. To avoid double booking our students (we only want one guest speaker to be presenting at a given time!), we have to manually update each host's availability after an event has been booked in order to avoid the possibility of multiple events occurring at the same time.We’ve been asking for several years now for this feature to be created - would really love to see it as it would free up a lot of tedious time spent manually adjusting availability for our team. 

475
jillian
Community Manager
Terms & ConditionsCookie Settings