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Nina16822Community Member

asked in How Do I...?

Currency

I love using Calendly, but I am considering moving to another platform as the currency options for taking payment for some events still does not have NOK as a currency option, even though Stripe has it. I see that this has been a topic several months ago. Why is NOK still not an option?

371

7 months ago

Outreach52421Community Member

asked in How Do I...?

How can update the location description in booking confirmation

How can i change below text in booking confirmation email that is sent from Google Calendar notification?“Location: This is a Google Meet web conference.You can join this meeting from your computer, tablet, or smartphone.”

671

7 months ago

thefixerinDubaiCommunity Member

asked in How Do I...?

Moving a meeting on Sunday and overruling the max number of meetings

Here's my situation:I don't allow for more than two meetings per day. Two meetings have been scheduled and the last meeting should be postponed with just one hour. If I try to rescheduled our meeting myself, the problem is that I'm not allowed to do that on that specific day. Very likely because the limit of a mass of two meetings per day blocks my ability to postpone the meeting and reschedule it just one hour. Apparently Calendly seize this as a third meeting. Two questions:does Calendly sees this as a third meeting indeed? What is the best work-around? I hope someone can help, Cheers, Paul Harts Ras-al-KhaimahUnited Arab Emirates

454

7 months ago

MegRankinCommunity Member

asked in How Do I...?

Calendly not syncing with Google calendar AND not asking for payments at time of booking! HELP!

Hi all. My lack of availability on my Google calendar is not showing up on Calendly despite me syncing the two. I’m about to launch my business website and I’m stuck as I don't want it to go live until I’m sure my customers won't be able to unknowingly double book. Also Calendly is not asking for payment at time of booking despite me setting this up. Any tips? Thanks!

9385

7 months ago

SpiffyAlibabaCommunity Member

asked in How Do I...?

Where are contacts on my phone app (android)?

I need to be able to schedule people from my phone. When I do this now I have to manually enter their email each time even though through my computer they are listed as contacts. I can't seem to find a way to access contacts on the phone. Can you tell me how? Thx.

431

7 months ago

runswiftappCommunity Member

asked in How Do I...?

How do I reduce the amount of time it takes to "redirect" people after confirmation?

We have the Calendly embedded on our page, and have configured it to redirect to a thank you page after they’ve booked. This works fine, but it takes a LONG time to redirect. It says “Confirmed, redirecting...” for 4 seconds before it actually goes. I’m concerned this will affect our eventing - we have attribution events on the /thank-you page, but I’m worried people will drop off before the redirect.Is there no way to speed this up?

431

7 months ago

Lisa85867Community Member

asked in How Do I...?

Possible to use Calendly branding for one event type and custom branding for another?

Is it possible to keep the Calendly branding for one event type and then use my company branding for a different event type?I’ve seen the post about adding a user, but my use case is for personal meetings versus business meetings, not two meetings for two different businesses.Thanks so much in advance for your help!

3623

7 months ago

John02342Community Member

asked in How Do I...?

Booking confirmation displays different time than meeting in Calendly

Why does my invitation show a time 4 hours offset from the time I sent? For instance, for a 2:40pm – 2:55pm (Eastern Time - New York), the subject heading shows 6:40 PM - 6:55 PM. (I’m sending it to myself, so the time zone should be the same.)

1463

7 months ago

ACM80701Community Member

asked in How Do I...?

customer service chat down and booking page ERROR

Booking page error for myself and those booking. How to contact customer service for resolution when Customer service chat is also down?

253

7 months ago

KatherineAtCardiffCommunity Member

asked in How Do I...?

The date specific functioning of my appointment calendar is not working

It appears that only my main available time settings is functioning. If I add date specific options, it shows up correctly in my dashboard, but doesn’t show up correctly for those making the appointment. They only have access to my regular set hours. Is there any way to fix that?I added Tuesday, 9 April and Thursday, 11 of April, to my schedule which shows up correctly in my dashboard, but does not appear for clients. See the two screenshots. How can this be fixed?

503

7 months ago

MegRankinCommunity Member

asked in How Do I...?

How can I make direct contact with Calendly to get help with IT issues? Cant find a phone number or email on website.

Is there any IT support apart from the live chat (which is very unhelpful!)

1441

7 months ago

Karla05364Community Member

asked in How Do I...?

Updating availability for an event type

Hi! I already have one calender for customers to sign up for classes with me on my website. I am wondering simply how to add more days and time to the existing calendar? Thanks

1051

7 months ago

Lineage45538New Community Member

asked in How Do I...?

Do all involved in the Round Robin events need a paid subscription?

Hey, I’m new to this so I’m just trying to figure a few things out for the best cost-effective route to go down. For my business I need to use the round robin event type. Does anybody know if each member on the round robin event (team members) need a paid subscription? Or if it’s just the main account that’s creating the event that needs the paid subscription? Thank you for this help.

1151

7 months ago

Nita62613Community Member

asked in How Do I...?

Accepting Payments for Independent Contractors/Users as Admin

Hi everyone!So, I employ 5 independent contractors and want clients to be able to select WHO they want to work with THEN schedule and pay, but Calendly only allows individual users to integrate payment options into their own accounts.I would like to have full control over the payment optoins/payout options and don’t want to give this “power” to the independent contractors, even if htey are willing to give me their login/pw.Any thoughts on workarounds for this? Thank you!

711

7 months ago

Kehrein52527Community Member

asked in How Do I...?

Booking Availability Across Multiple Calendars

If I connect multiple calendars for multiple different people to one event type, is there a feature to make bookings available when one person is available even if the other isn't?

8531

7 months ago

Limor83686Community Member

asked in How Do I...?

i'm free but calendar show i'm not!???

Hi! can anyone tell me why my “booking page” shows me and my clients that i’m unavailable the whole month when i’m actually free and updated my calendar?

108510

7 months ago

FinKlar03108Community Member

asked in How Do I...?

Two hosts via one Calendly link

Hello together, hopefully somebody can help :-) I am wondering how I can sum up two users at one calendar? So our customers have one topic and then they have the choice with whom they will get in contact...user 1 or user 2. do you know what I mean? Thank you!

1933

7 months ago

Peper57000Community Member

asked in How Do I...?

Subsequent appointments

Hi all!Is it possible to create an event where a new time only becomes visible once an appointment has been made? So the only visible option is at 9:00. Someone schedules this appointment and then the option to schedule an appointment at 9:30 automatically appears. And so on.And if so, which option is this and how do I arrange this? :-)Thanks for your thoughts!

223

7 months ago

Jhuan35424Community Member

posted in How Do I...?

Meeting links expiring after first booking?

Hello everyone,I've encountered an issue where the links I create deactivate after the first person selects a time slot. I'm looking for a solution to utilize this as part of my recruiting activity. Specifically, I need to create a link that remains active, enabling multiple individuals to use it to select their time slots over the course of the next few days. Any advice or guidance on how to achieve this would be greatly appreciated. Thank you!

1551

7 months ago

QL16230Community Member

asked in How Do I...?

Google Meet ended after 1 hour automatically although event was scheduled 2 hours?

Hi there,has someone had that problem too? Today Google Meet all of a sudden stopped the event after 1 hour automatically, although it was scheduled for 2 hours?Here one can block the event (webinar) which is supposed to last 2 hours: https://calendly.com/quicklohn/We schedule it via Google Meet. We changed the synchronized calendar recently. But can it have to do with that? I cannot find, where I can adjust this?Thanks a lot!Jay from Quick-Lohn

9383

7 months ago

MyrrhCommunity Member

asked in How Do I...?

How to change title of Group Event?

I know you can change the title of a one-to-one event by going to the settings of the event → communications → calendar confirmation. But this is not available for group events since the group events do not support calendar invitations for communications. How can I edit the title of the event on my calendar? I want it to be one of the answers to the questions when they book the event.

642

7 months ago

DSI75865Community Member

asked in How Do I...?

MASS EMAIL

Is there way to send out a mass email to all past appointments?

1493

7 months ago

JessKreuserNew Community Member

asked in How Do I...?

Differing time zones on google calendar

I have two times showing up for my sessions… the bigger time slot is correct and what the client meant to book for. But in google calendar it has the smaller font time booked out. We are both in central time zone. Not sure how to fix this

2381

7 months ago

HansBPCommunity Member

asked in How Do I...?

ALL BOOKING PAGES GETTING ERRORS

Calendly Error!Apologies for the inconvenience. We've been alerted and we're on it.Please refer to our status page for more details. We keep getting this error for most of our meeting types. We really this fixed or we will need find another solution for meeting bookings.

473

7 months ago

MGRCommunity Member

asked in How Do I...?

Calendly does not cover the holidays

Hello,I have clicked on the German public holidays in the settings so that they should actually be blocked. The customer can still book these days in the events. Is this a known problem or do I have to block the public holidays somewhere else?Thank you and best regardsMarcel

3053

7 months ago

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