How Do I...?

I want to upgrade to Standard with just one seat but it tells me to remove users? I only have one user...

I’ve integrated Stripe and Calendly to collect small payments from customers, but I’d like to specify ACH as the only method for payment for large-ticket items (USD9,500) to reduce the transaction cost and lower failure rates. Is that possible?

Attackers are using their Calendly account to send emails that contain phishing or malicious links, or place suspicious links on their Calendly, how users can protect themselves?  

I have a situation in which a specific user keeps scheduling an appointment and then does not attend the meeting. I want to block them specifically from creating additional appointments and monopolizing time on my calendar. Is this an available feature? I couldn’t find anything in the FAQ or settings. Changing the URL isn’t a feasible solution as that would negatively impact those to whom I’ve already sent the link and would require me to update several pages on our website, some of which I would need to involve other departments in as it would require actual changes to the HTML coding. 

I work for a non-profit and not everyone we help has email, particularly our senior leads. It’s hard for them to book an appointment with me, because the email field is required and Idk how to make it optional.

Just joined now and I am happy to be with you all

I set up an event which is a meeting which can be phone or Microsoft Teams. Prior to all meetings I want the contacts name, email, and phone number. Basic stuff.However, if I put a phone number in as a question. It then asks for a phone number again if they select location ‘phone call’. It then asks for the phone number a 3rd time for text messages.  Do they really need to enter there phone number 3 times? Any way to fix this?  

The issue is not busy or free appointments - it's common sense it will work with free appointments - but it is still scheduling appointments during clearly marked BUSY appointments. It sucks with time zones and won't reflect the time zone set in outlook. Forced to use this by company who clearly can't see Calendly doesn't work!!

When utilizing the Book Meeting feature of the Chrome browser extension as discussed in the Schedule in real time with Calendly's extension post, we’ve noted that the text (SMS) reminder notifications do not send. This is presumably caused since the Book Meeting feature does not include the “Send text messages to” field that is found on the booking details webpage. Is there a method to include that field when utilizing the extension’s ‘Book Meeting’ feature such that text message reminders are sent?

I noticed we’re no longer able to sync Calendly with the calender app on iPhones. This is disappointing. Please make it easy to do so soon. 

Any thoughts on how to address this issue?

Hey there all!  I have an issue I can seem to figure out. My calendar is often super booked up several days out and i may have a small window available in my actual DAY- but my calendar reflects it being BOOKED UP.If i want to schedule a meeting utilizing one of the event types already generated, how do I create an invite to a person without having to figure out which ‘event’ on my actual google calendar is blocking the hours to register availibility on calendly?  I want to be able to send an invite to someone whether I have open space on my calendly/calendar or not. How do i do that? 

I am a pastor with a small staff-- church secretary & associate pastor. We each have connected Calendly accounts. How can my secretary check my availability and create appointments for my associate and me? We have the standard plan with 3 seats.Thanks for the help!

While trying to editing my one free event type, I accidentally deleted it and now I can no longer use the free version. I only need one event type as I have very simple needs and don’t want to upgrade but Calendly won’t let me add another free event type. It thinks I’m trying to add a second one and telling me to upgrade. Any advice?

Are you noticing time on your booking pages that are not available, but should be? Perhaps you are available but expected yourself to be busy instead! We’ve got your back.You can use our Troubleshooting availability tool on your scheduling page in order to understand what's causing a conflict in your schedule. I find it to be super helpful and it resolves most availability issues. 🎉 Check out this Loom video I created going over how to use the Troubleshooting tool, how to interpret errors in your availability and how to fix them! In the above video, I go over how to access this tool, how to figure out what each error means, and how to fix those errors!One error (or “title”) you run into might be “Calendar.” If you are a Google Calendar user (for example), Calendly will view your Google events with this "busy" event status as scheduling conflicts and will automatically remove the time from your scheduling page (including all-day or multi-day events). You can access and change this sett

Hi all. I found myself having to delete all my cookies yesterday from my Mac. Today when I go into Calendly all of my event templates are lost as well as my settings. It shows my account as a new user on a trial period. It does not detect that that I have a paid subscription. How do I have my account recovered to a previous point. I just paid for this service several weeks ago and already seeing issues. Should I not see all of the artifacts created when I log in? 

We’ve reached attendee limit at 100 in order for attendees to receive text reminders. Will Calendly still send out email reminders above 100 attendees?

Hi-I am trying to set up calendars for team members.  To book meetings with our team clients must pay a fee for the meeting.  I want the payments to go through just one payments account either Stripe or Paypal? Is it possible to do that?  I don’t want each member to have to connect their own stripe or paypal account. Thanks in advance. 

In my office we have a business overview session at 7pm twice a week. But Calendly only allows you to schedule meeting until 4:30 pm. Is there a way to schedule meetings past 4:30 pm?

On mobile devices my customers did not see the cookie accept button and sometimes are not able to scroll down - are there any possibility?

Hello, I’m trying to extract my clients database, mainly their email, but i can’t find how to do it.Has someone already done it ?Many thanks

Is it possible to switch an already created meeting over to a different team?

This is my problem right now. I need a main calendar that has all the available dates, and some ‘personal’ calendars for each user. I need that if someone books an appointment with one of those calendars, in the main calendar the date is no longer available (and in the other calendars it should also appear as not available). If someone cancels the appointment, the date becomes available again in the main calendar as well as in the other calendars. On the other hand, I need each user to be able to manage their appointments without being able to see the appointments that another user has taken (i.e. if someone has taken an appointment on Monday at 12:00 and that someone has not been me, I cannot see the details of who it was, but simply that the date is no longer available).How could I achieve this, using the Teams option in Calendly, synchronising all calendars...?

I have a new laptop with Windows 365 and using Outlook Classic. I also run three Calendars, one each for personal, work, and a company i also contract to who use Google/Gmail for everything.I used One Drive to migrate all my programs and files etc, however Calendly has been problematic. Can’t find the  source files and desktop icons anywhere??? Please help ASAP!

Phone Number (question) filled by correct Belgium number shows error: No valid phone number. Please check country and format (Keine gültige Telefonnummer. Bitte überprüfen Sie Land und Format) What could be an issue?