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How Do I...?

Trying to figure out how to do that thing? We can help.

  • 2,721 Topics
  • 6,553 Replies
2723 Topics
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Jenny28705Community Member
asked in How Do I...?
2 Event types

Hello!  I have created 2 different event types, but only one of them will show.   I go to turn it on and it prompts me to upgrade my plan.   Does the free version not allow more than 1 event?thank you 

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B2B-NBCommunity Member
asked in How Do I...?
Add feature to limit Frequency of Bookings per customer

My company only allows one booking per 30 days for each client.Is there any way to enforce this in Calendly?

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Cheryl00883Community Member
asked in How Do I...?
Availability not correct

I cancelled availability for a specific days, but my students were able to still book on ONE of the days. I had changed availability in both the event and my working hours for the specific dates. Some dates show no availability, but one day still showed students/clients that they had open booking times. I changed availability on all three dates the exact same way on the exact same date/time. I ended up going in as a student/client and booking the 8 open time slots, as I could not figure out why this happened. However,  I can’t do this every time I have a day off, teacher workday, faculty meeting, etc. I need to be able to cancel individual dates.  Please help! Thanks :-) 

1003
jillian
Community Manager
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Michael61738Community Member
asked in How Do I...?
Ho do I disconnect my Google Calendar and connect my Outlook calendar.

My Calendly account is tied to my Google Calendar, but I want it tied to my Outlook calendar instead. When I go into connected Calendars it doesn’t show that I have any calendars connected, but I can see my Calendly availability when logged into my Google Calendar. It also appears that I’m signed in under my Gmail account. I use Microsoft Exchange and I’m having difficulty connecting to my Outlook Calendar. c

2191
jillian
Community Manager
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SOTest37735Community Member
asked in How Do I...?
Can I hide or make a read-only the email and name fields?

Hi,Can I hide or make a read-only the fields Name and Email on the booking page, but still have them prepopulated and included in the event information? 

6181
Kelsi
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Rechtsanwalt64472Community Member
asked in How Do I...?
Cookie-Hinweise alle auf Englisch

Die Cookie-Hinweise werden alle auf Englisch angezeigt. Für eine deutsche Site ist das ziemlich unsinnig. Wie kann auf Deutsch umgestellt werden???

431
Kelsi
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Gina20071Community Member
asked in How Do I...?
Integrate Calendly calendars

How do I integrate Calendly calendars so that an appointment on 1 calendar blocks out time on the other calendars?

591
Kelsi
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Carolyn52316Community Member
asked in How Do I...?
Automatic Availability Adjustment

When a client books a time slot, my Calendly calendar still shows that time as available. I want a time slot to be automatically taken off my calendar when it’s booked. How do I do that? 

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jillian
Community Manager
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Ashley05555Community Member
asked in How Do I...?
Event will not turn on without adding a subscription

Hi,My event was working well until about 2 weeks in and now it keeps asking me to upgrade and the event will not switch on?

1861
Kelsi
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Dustin53526Community Member
asked in How Do I...?
How Do I Create "Gaps" Between Appointments?

How Do I Create "Gaps" Between Appointments? For Example, I have two appointments back to back but have some travel time between. Is there a way to give lead time between appointments?

3172
Kelsi
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CDZ81618Community Member
asked in How Do I...?
Times not syncing the same.

When I book a time slot on calendly it shows up 4 hours later on my google calendar. Both seem to be in the same time zone. 

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jillian
Community Manager
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Chu45630Community Member
asked in How Do I...?
Can I add an image to an event?

Can I add an image inside an event type?  I have different event types so I need to have a different image for each event type instead of using my branding.  Is it possible?  I have a Standard plan.  Thanks.

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Laura00455Community Member
asked in How Do I...?
Appointment and Confirmation Displaying an hour earlier/later for client?

Hi,I have been using Calendy successfully for over 6 months now.  My clients love it.  However, in the last week I have had two strange occurrences.The first was where the client showed as booking for 4pm in my diary and my Calendy notification but she was convinced that her notification showed 5pm.Then today, I have a client who has booked for 1pm, my notification says 1pm but he has screen shot his confirmation email that says 12pm.All I can think is that these two people have the wrong time zones on their computors. Any ideas? Thanks.

5331
Kelsi
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Tim ToskaCommunity Member
asked in How Do I...?
Fehler Calendly

Hallo Zusammen, ich habe ein Problem. Ich habe heute mein Profilbild bei Calendly geändert und jetzt habe ich einen Fehler mit meinem Namen. Hieß vorher T&T Media. Nun steht dort immer T&T Media. Wenn ich das amp; rauslösche und auf speichern drücke, wird es beim speichern automatisch wieder hinzugefügt. Vorher hat es auch funktioniert und bei allen anderen Sonderzeichen läuft alles einwandfrei. Vielleicht kennt jemand eine Lösung. Liebe Grüße Tim 

1593
jillian
Community Manager
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MartinMCommunity Member
asked in How Do I...?
How to set up company account so I can get proper invoices

Hi all,I just started using Calendly and before making my first yearly subscription purchase I want to make sure I will get an invoice to my company. How Can I do that? in the payment process it never asks me to put my billing/invoice details. Thank youM

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jillian
Community Manager
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Nicky23732Community Member
asked in How Do I...?
Are users able to view their scheduled events

Hi! Some assistance with this would be much appreciated. I am a relatively new user to Calendly. I give online lessons and am using Calendly as my scheduling tool. The problem I am struggling with is that I can’t work out whether it is possible for my students to view their booked lessons. My preference would be a calendar format. I’d rather that they didn’t have to go into a link in an email to see their scheduled events. I’m thinking that that they will need some sort of login? I can’t figure it out. I’d like the student to be able to view this calendar (or list of scheduled events) via their own profile page on my own website, if possible. I’d grateful for a few pointers. ThanksNicky  

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Kelsi
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Rebecca15817Community Member
asked in How Do I...?
Reporting on Event Availability

I have multiple Event Types for various Teams. I want to get a high-level overview across all the teams or even each team, where I can see how many time slots are showing per day. Aggregating timeslots by region would also be a plus. I have customers who want to book sessions of a specific event type with us, but I can’t easily see when I am resource constrained.

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Kelsi
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LucasCHPCommunity Member
asked in How Do I...?
How can I offer multiple bookings as a same time? 

Why my clients can't booking multiple times as a same time? How can I offer multiple bookings as a same time? I'm psychotherapist and my patients has recurring times in same month. 

19451
Kelsi
Johnny23482
Johnny23482Community Member
asked in How Do I...?
more than one duration

Isn’t it possible to choose more than one duration of an one on one event?I want people to choose more than one duration ex a photo shoot that people could have the opportunity to 30 min 60 min or 2 hours Not possible?

7625
Kelsi
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Ryan40228Community Member
asked in How Do I...?
My google calendar is synced, but my calendly availability isn't changing

I  have synced my google calendar with calendly and have ensured it is in fact the correct account, and that all my calendars are “sharing” with that account… All of my events are set to “busy”, yet my calendly availability is remaining as default and nothing is changing…I have tried unlinking and relinking my google account to no avail… Am I missing something? 

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Kelsi
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João07507Community Member
asked in How Do I...?
Integrating Make, Calendly, and Google Sheets for Appointment Data Transfer - Need Help!

I am using an integration of Make and Calendly, and I wanted to ask how do I make the date and time of the appointment on Calendly go to a spreadsheet on Google Sheets?

11861
Kelsi
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D'omem66854Community Member
asked in How Do I...?
how to use own number in text messages

Hello, I just added my portuguese phone number in the admin space, hoping all text reminders will be identified with my number. Unfortunately is not working, as the platform keep using a standard number. Anyone can help? Thanks.

4921
Kelsi
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Mandy56382Community Member
asked in How Do I...?
Time Slot Availability Not Showing

I just created an event for Christmas Mini’s. I have time slots available for 15mins each throughout a time period. For some reason its only showing certain time slots. Even slots that aren’t booked are not showing up . HELP

12021
Kelsi
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William83767Community Member
asked in How Do I...?
Is it possible to move billing plan from one email to another

Hi, I have recently started a new business in a new name and with a new domain, and therefore with a new email. I bought the plan through my old user and old email back in January 2023, and I was therefor wandering if it is possible to move the billing plan over to the new email/user? To not waste the last 2 months.And if so, how one might go about doing this. Thanks in advance!

3971
Kelsi
bkrause2
Calendly Connector
bkrause2Calendly Connector
posted in How Do I...?
How do you use Routing Forms?

I work in education, and I'm thinking of new ways to connect people with other folks. Routing Forms is the first thought for me. How do you use them?

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jillian
Community Manager
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