How Do I...?

We’ve been using Calendly since 2022 - but recently when I checked the billing details - I could only see invoice of the recent two months. I need invoice of earlier months as well. Why am I unable to see it?   

Hi we need to setup 4 slots for every hours event like 10am, 11am and etc and we need to open 2 slots for every 10:30am, 11:30am events. How can we do that?

I currently cannot receive the email notification of invitee event (from notifications@calendly.com). Anyone encounter the same issue? Any reasons/issues happened? Thanks

I'm available and Calendly shows booked - even though I've fixed every setting and plug-in.Help please.  I’ve watched the tutorials. I’ve done everything.  My desktop Outlook shows I’m available.  Calendly doesn’t have conflicting events that I could clear, I’ve synched my calendars, changed my available hours. Downloaded the Outlook plugin.  In short, I don’t think there’s anything I haven’t done.  Any suggestions to get my calendars to synch correctly?

Can someone please get in touch with me as well. I would like to know best way to insert additional appointment times in-between current slot intervals for my business without using multiple calendars. Thank you.

Hi Calendly team,We have a small business and need to allow for multiple events to be scheduled at the same time.For example, we have 3 team members who run group classes at 6-7:30 pm. We have many overlapping events per day. Customers can choose among all of them, and would like to see them in one place. The issue is since one Calendly account is connected to one Calendar, we can’t do overlapping events.  What is the best way to solve for this? We thought about buying one Calendly subscription per team member, but then we would need to send the customer 3 scheduling links to browse all our available time slots. Not a smooth customer experience.From an operations standpoint, we would need to setup 3 accounts worth of workflows, and log in and out of 3 accounts for daily management, and manage 3 google calendars, not one. I really appreciate your help! We’ve invested a good chunk of time into setting everything up before realizing we can’t do double booking. 

I would like to create One-on-Ones for my Team Page but it’s not an option? How can I do that so it shows on my whole team’s page? 

If I set a buffer of 30 min after every event type, isn't it unnecessary to set any buffer before any event? I would think that there would always be 30 min between any type of event.  Right? :) Thanks!

I’m using office365.  My sales team shares their calendar with me and gives me edit ability.  I guess Calendly can only see 10 calendars from office365 in total.  My personal calendar is not in the list of calendars to choose from in the Calendar Sync settings.  I just the people that share theirs with me.  My has been removed from Calendly and is now orphaned.  How do I fix this?I think personal calendars should show first and shared calendar’s should be deprioritized.

Hi All,When a customer canceles a meeting, the meeting in outlook gets a status ‘canceled’,, the time is recognized as ‘free’  but the meeting is not actually canceled and removable from the calender. Removing the meeting means you have to cancel it again and an additional email is sent to the organizer. That’s at least unprofessional. Am I missing a setting? Or is there something wrong with the Office365/outlook.com integration?Thanks!Wouter

Appointments are being made with me, yet not reflecting in my outlook.I have checked settings, and looks integration is in place.Was on leave for a week, and appointments were being made, even though I had out of office on Any suggestions appreciated

We're showcasing how Calendly.com has transformed our efficiency and cut costs in our upcoming live stream. As a company benefitting from Calendly, we'd love to have your insights on how these tools can synergize for better business practices. Join us for a valuable discussion!December 21st at 1:00 pm EST  

Hi,  I read this thread but didn’t quite find the answer I’m looking for, hence this question.We use Calendly to schedule sales demos. Each person’s demo is scheduled in their personal calendar. I want to also add those invites to a shared company calendar, which will be the same for all our team members, so we can all see the whole demo schedule and organize our operations.Is that possible? We use Google Calendars for this.

We used to be able to identify individuals we wanted to have a higher interaction level.  It seems like the platform was updated an the star option is gone.

Hi everybody!Is it possible to change the lenguage in the platform? I wanna change from english to spanish. Can I?

Hi, I was wondering why I was still available in my Calendly on public holidays and there is apparently a holiday tab where you have all the default holidays according to your country. But it is missing in my Calendly, I only have the Hours & preferences  tab and the Calendar connected tab under Availability. What am I missing ? Or do you need to have a plan to access this tab ? Thanks !

Sorry in advance, I’m a bit of a dinosaur.I want to use Calendly to create one-off workshops for events (would like to send out first invite this week) that will be paid events. Things I’d like to include:Gather basic information from attendees (name/email) Ask them a couple of clarifying questions (occupation, dietary needs, for example) Allow them to purchase tickets for the events via a link that’s connected to my bank or PayPal account. Add FAQs Add Refund Policy and Cancelation info. Any way to add photos or documents to the invites?Can I do all of the above with Calendly and an I do a pay-as-you-go option since we’re not sure how many workshops we’ll be doing? I thought I’d drafted a one-off event to test it but now can’t find under my free account where I put it.  Any guidance you can give will be much appreciated. Thank you!

Looking to set-up a time slot where I need help from volunteers.  For example - six volunteers from 8-10 am on a specific morning.  Is this possible?  Was trying to emulate sign-up genius but with zoom, info, etc. already tied into the system. Thank you! 

On the 13th of December I made a new workflow. Does this workflow also take the desired action on events already booked at that time? Or only on new booked events?

Own a gym and use Calendly for prospects to book consults. Two employees do the consults. Need to integrate the two employees’ calendars and present unified booking calendar to prospects. Based on expert advice from this forum (and great help from Agent Chat!) I was able to 1 Add a new user to my organization, 2. Set up a new Team page where the two calendars would be combined 3. Created a New Event Type (Round Robin). I now have a functioning booking link to that team page! However, I cannot figure out how to get back to that Team page with the Round Robin event type if I need to make changes in configrations, add additional employee calendars if needed in future, etc. ?????  Thanks in advance!!!

Hi,I am planning to buy Calendly subscriptions for my team but I have a question, If I am the administrator creating all the links for collective meetings for my team, do I have to pay just my subscription or every member of the team need to have a paid subscription? Thanks

Hi, I have a round robin event with 2 user on it. The event has a limit of 3 events per day but I want to defined who can have 2 and who can have 1.I know that it is impossible to defined the distribution directly in the event.But is it possible to define a limit of event for a profile ? (for all type of event, doesn't matter)Maybe in the profil's settings ? I don't findTHanks for your help !

Hi, I connect four calendars to calendly. One of this calender is my privat calender. So, I don’t want that other people can see my appointments in the calendar, the subject etc. but calendly should use the duration of the appointments for booking an event.Is this possible?

Trying to create a Team Page. Instructions on Calendly site say “From any Calendly page, select your My Calendly drop down menu, then select + New team.” The My Calendly drop down menu I get does not have a New Team option. It only shows Event Type, One-off Meeting, and Meeting Poll. Help! Time critical!  

Just wanted to add my opinion that I very much dislike the new layout (strong understatement). It doesn’t flow well for me and having to go back and forth to the left menu now, rather than just scroll down the same column for all the settings is annoying.