How Do I...?

I’ve been seeing requests for this on here for over two years now. It is forcing us to switch to another provider unless you can give a clear timeline of when this will be added.

We use Round Robin meeting types almost exclusively. We often have use cases where we need Owner(s) to be on the record and any employee from a pool.  For example, Company Owner + SDR Owner are hosts then round robin to SME team. Our company as nearly tripled in size this year, so I have well over 100 meeting types that contain “{Our Company} Demo”. Sometimes I simply want to add a new employee to one of the catch-all meeting types where no Owners are indicated. I have to load 20 meetings at a time to finally get to the meeting I want. Lately the tool has been timing out while I do this. Please include the ability to filter by:meeting internal note meeting created date meeting color string does NOT containThis would make it so much easier to get to the meeting I need. Alternatively, you could make it possible to launch the meeting editor from the round robin route destination page. That way I don’t have to scroll at all.

I have the same issue for a month and no one is taking it.The duration menu is transparent and not very usefull at the moment.It’s a Css major issue I think and i’ve been in touch with the support service for a month and last think I had as an answer, is that it’s not estimated nor started.So my question, when the team will work on fixing this issue, as the duration visibility is terrible.Thanks for your help and reply, and I hope it won’t take a month more to solve it...  

I created a question in one of my calendar events that I would like to add to all of my calendar events. Is there a way to copy that question and paste it into all of my other calendly event types without having to add it manually?

Bonjour,Je dois créer, pour ma cliente, une page de réservation d’atelier collectif que maximum 6 ou 8 de ses clients pourraient réserver (réservation du même créneau). Est-il possible de proposer cela avec Calendly ?Merci d’avance,Julie

Bonjour, Je souhaite supprimer le lien de réservation calendly de ma page google et c’est impossible. Cela m’envoie fait un google form en anglais (je ne parle pas anglais). On me demande in ID Google que je ne trouve pas. Bref je galère depuis 2 semaines.Autant cela s’est ajouté de suite, autant c’est compliqué pour l’enlever.Pouvez vous m’aider?Merci à vous

So i have this set up with 3 hosts in a booking page.I had to remove and re invite the hosts due to an issue with their emails.Now i have added one by going to "hosts - add host” but now i cant add the second one.Their user doesnt show up when i search for them or anybody else for that matter, i know they are users and its the exact same meeting/event set up as before.Please help 

I have been receiving the following message for a few days. It appears when a user books a new calendar appointment for an event created with Calendly.I would like to emphasize that this has been working without any problems for several years. We have not made any changes to our Office 365 Teams infrastructure or Calendly.I am getting an "action required" error when attempting to send MS Teams links with booking confirmations. Why is this happening?Of course, I did all mentioned to dos that where mentioned in this ticket: But no success. Can you analyse the reason. 

Bonjour! Est-il possible d’ajouter un document à un mail automatique que l’on crée? Merci d’avance pour la réponse!

Can you make the phone number mandatory for the sms text reminders?

Hi! I have a group event coming up that I’m using Calendly for so people to register. It is showing the whole calendar without displaying December 10th 7:00-8:00pm MT as the date of the event. I’ve already deleted my normal working hours and set it to custom.  Attached are 2 documents 1) so you can see my settings 2) This is how it is showing up in my website where folks can not actually register. HELP! 

Bonjour,J’aimerais savoir comment faire pour enlever le mail direct qui demande à mon client de confirmer son rendez-vous car la plupart refuse ce mail et il s’inscrit sur mon mail à moi comme refusé pourtant la réservation a eu lieu. Mille mercis 

I see many of my law professors with a calendly account and assume the college has an active account. How do I get the 25% for my .edu account on Calendly?

SCENARIO: I have multiple events available for customers to book. Certain groups are eligible for discounts. We finally have the ability to use codes BUT...PROBLEM: I can’t use the same code across multiple events. So for 1 customer eligible for a discount, I have to give a unique code for 10+ available events. I can’t promote the discount on a flyer and have 10 different codes for them to use based on what they want to book! NEED: The ability to use ONE code (eg. THANKS30) to book any event/session!This seems like a fairly basic feature that would have a common use case. Does anyone have a workaround for this? CODE1A, CODE1B etc is not a feasable workaround. 

I had a calendly link attached to my old work account. I am no longer with the company and I can’t access my calendly link because it wants me to sign in using my Microsoft 365 credentials. Those credentials no longer exist. Is there any way to get that account or link back?

I booked two sessions yesterday which are not showing in Calendly. However they are showing on my Google cal. I booked them as an admin myself. 

Our sales reps work in Teams and schedule demos as a collective. I want to add managed events to each team, but it only seems to allow assignment by person or group. Any insight on how to add 16 events to each of the 9 teams quickly?

I am facing poor turnups (10-20%) on my calls even after sending 1 followup sms and email that calendly allows. I want to check if anyone has tried any 3rd party tool here that if integrated can run a lead nurturing sequence, something like (call gets booked → lead nurturing sequence starts on email or whatsapp). I have seen a lot of people doing this manually and seen success in improving the turnup. Anyone, who has been able to automate it in a nice way?

 As the title states. Is it possible to have more than ten guests added to a round robin event? 

Hello,We have set up tasting event for 21 people. I need to offer both the standard and premium options, each with a different price but still the total 21 people in one time. I couldn’t find a native way to set this up, so I created the event as “standard” and let customers know they can upgrade later. However, this isn’t ideal from either a UX or business perspective.Do you have any other ideas? I also read that the Calendly is working on this posibility - is there any time when this will be done?Thank you! :) 

We’re running into an issue with triadic sessions involving a coach, an employee, and a manager. The employee is the one booking the session, but Calendly only shows availability based on their own calendar and the coach’s calendar. Since they can’t see or factor in their manager’s calendar, they’re unable to book a time that works for all three parties.Is there a recommended way to handle this scenario or a workaround that allows the employee to check availability for all three calendars when scheduling?

Hello - something is not syncing between my google calendar and calendly.  Some meetings on see in Google are not in Calendly yet they were clearly booked via calendly.  And not some are showing up in Calendly but not in Google.

I have the standard paid option and for some reason not seeing the +Add duration option so that I can have multiple duration possibilities for my meeting. What am i missing?

Hello Calendly Community!  Thanks in advance for any help.I’m using Calendly to create a series of meetings, each with a maximum number of attendees.  I would email the link to my clients and they can choose the slot they want based on what’s available.  When someone books, the number of available slots is reduced.  Set up and initial invite seems to be working well. The problem I’ve detected in my testing is that when someone accepts the meeting invite and then subsequently declines the invite, Calendly does not clear the slot to make it available for someone else. Does anyone have any suggestions?

I've received confirmation of my payment for the Professional plan, and I have the receipt. The upgrade was through a human agent, who promissed me my account would go back to active/normal (I had the legacy Professional monthly plan.The payment was processed, I'm still a free user, and all my support tickets are marked as solved even though it's far from that.I supposed to be able to access the live chat for support, but the system isn't giving me the option, since it's not recognizing me as a paying customer. What should I do???? It's very frustrating the fact that I'm paying for something I'm not able to use at all, and they are just ignoring me without giving me my money back or stopping the payments. Would be great not to have to talk to a lawyer because of 15 bucks/month….