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How Do I...?

Trying to figure out how to do that thing? We can help.

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  • 6,553 Replies
2722 Topics
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Alaina66784Community Member
asked in How Do I...?
Decline Invites

If an invitee declines an event, why is it still showing on my Outlook calendar? Also, if an invitee needs to reschedule an event, how do they do this? Just as an FYI, I am using the free plan. Thanks!

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Kelsi
Kelsi
KelsiCalPal Emeritus
posted in How Do I...?
Scheduling for another user in Calendly - explained!

Happy Monday, Calendly Community! 🎃I was made aware of a topic on another forum, this morning, where someone asked the following: “We have a person who does initial outreach to customers and then sets meetings with them on behalf of the sales reps. We'd like to use Calendly to do that, but no matter whose calendar she's scheduling on, the Zoom link included in the Calendly invite is her own, rather than the sales rep's. Is there a way to allow her to schedule on behalf of other users in Calendly, and have the customer invites automatically include a Zoom link under the Sales Rep's accounts instead of hers?”This must be frustrating! We can help fix it for them. For steps on how to connect your Zoom account, view How to schedule a meeting with video conferencing. To note for multi-user Calendly organizations:Zoom admins must pre-approve Calendly in the Zoom Marketplace Zoom admins must pre-approve the Calendly app before their Zoom users can download it. If you see details about pre-app

23802
Kelsi
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John60367Community Member
asked in How Do I...?
Unavailable times are not blocked out.

When I set up the calendar, I set a schedule of times and dates that I am available. It worked at first, but when I looked at my calendar this morning, it shows that I am available on days that I´m not, and at times that I´m not.Is there something I´m doing wrong, or is it something I can fix?Thanks.

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Kelsi
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Amy51733Community Member
asked in How Do I...?
New event is not saving to my page.

I’ve created a new event type about 5 times now and I can’t get it to save.  I click save after every update when updating the event settings and everything looks good until I go back to my main booking page and that option doesn’t appear at all.  I’m not a fan of this new update.  I’ve been a user for a couple of year and can’t seem to get things to work since the update.

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jillian
Community Manager
jillian
Community Manager
jillianCommunity Manager
posted in How Do I...?
How do you use Calendly's features as a SMB or solo entrepreneur?

How do you utilize Calendly's features to efficiently manage appointments and bookings for your small business or solo venture? Spill the beans, the tea… or really just the details if you please.

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Kerbisverse
Calendly Connector
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Jennifer13714Community Member
asked in How Do I...?
Marketing flow question

Hello, Wonder if you can help me understand how this works my mobile (I have iPhone 11).I’m on FB, and l click on a person’s View Profile, the Details. Then there’s some links to choose from. I choose one, the one that says nameofartist.com. Then I will just tell you what I see on the next screen:at the very top: I’m still in FB and it says Facebook and nameofartist.com is under it in small gray type.under that: a black bar that says TODAYunder that it is the homepage of nameofartist.com’s website .at the bottom of my phone screen is a blue button that says “Schedule Your Free Consultation powered by Calendly”I have no idea how the website and Calendly are being integrated into Facebook this way. I would appreciate any thing you can tell me. I would love to be able to use Calendly on my Facebook. How do I do that? Thank you! 

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J
StellarVistaObservatory
StellarVistaObservatoryCommunity Member
asked in How Do I...?
Is there way "Pay What You Want" option?

I’d like to have a suggested price for an event but allow users to pay what they want. Is that available in Calendly?

6435
Kelsi
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Ryan65285Community Member
asked in How Do I...?
Managed event doesn't show the "Schedule Invitee Again" option

I recently configured a few managed events. Just noticed that those events don’t give me the option to Schedule Invitee Again from the calendly scheduled events page. Is there a setting i’ve missed somewhere or is this not an available option for some reason?

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Kelsi
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Véronique62720Community Member
asked in How Do I...?
Je n arrive pas a modifier mes disponibilités sur calendly

J’ai un agenda calendly pour des appels decouvertes sur mon site internet. <J’ai déjà auparavant changé des disponibilités mais là impossible de valider. Je ne sais pas pourquoi. IL me faudrait le regard d’un expert. 

11191
Kelsi
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Andrew07312Community Member
asked in How Do I...?
Calendly Newbie

Greetings,I'm Andrew Bennett, and I'm using Calendly for the first time. I'm part of the team at the Miguel Camarena Art Gallery, where we're actively involved in organizing a myriad of events and exhibitions.Recently, I've begun utilizing Calendly to manage our daily event schedules as well as for content management tasks like scheduling social media posts and updating our website content.I'm excited to connect with all of you to discuss Calendly, its features, and to learn from your best practices. I am thrilled to be a part of this community!Best,Andrew Bennett

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Kelsi
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Arielle43311Community Member
asked in How Do I...?
Looking for a way to set up meeting with multiple hosts and more than 10 attendees

I am looking to see how I can set up an event with two hosts and multiple (more than 10) attendees.Essentially, we hold monthly webinars with clients and ask the clients to choose the date/time, so one person would be in charge of selecting the time, but then they have a bunch of staff they also want to include in the calendar invites. We’ve tried having them forward the invites to their staff, but then the staff don’t appear on the original invites and we book up to six months out, so they often forget whether the invite went out to the staff. Anything we add to the invite or change within the invite also doesn’t get sent to their staff unless they reforward the invite.I see that it’s possible to hold a group event with one host, but we need two hosts for these webinars.  

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Kelsi
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Alaina66784Community Member
asked in How Do I...?
Free Plan & Availability

I am trying to set up on average 3 days each month that I am available for calls. The rest of the time I want blocked out as unavailable to meet. Will the free plan work for this?On the free plan I’ve been playing around and went in and set my availability to 1 day in January and 1 day in February. When I use the link that will be sent to clients, it shows no availability for either of those days. Any idea on what’s going wrong?

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Kelsi
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Curedemy55662Community Member
asked in How Do I...?
Some invoices not visible in transaction history

We’ve been using Calendly since 2022 - but recently when I checked the billing details - I could only see invoice of the recent two months. I need invoice of earlier months as well. Why am I unable to see it?   

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Kelsi
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DynamiteDesignsCommunity Member
asked in How Do I...?
How to setup diferent slot amounts for certain hours?

Hi we need to setup 4 slots for every hours event like 10am, 11am and etc and we need to open 2 slots for every 10:30am, 11:30am events. How can we do that?

7583
Kelsi
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Sparkler24167Community Member
asked in How Do I...?
Cannot receive email notification of invitee event

I currently cannot receive the email notification of invitee event (from notifications@calendly.com). Anyone encounter the same issue? Any reasons/issues happened? Thanks

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Kelsi
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Stephanie52177Community Member
asked in How Do I...?
I'm available and Calendly shows booked - even though I've fixed every setting and plug-in

I'm available and Calendly shows booked - even though I've fixed every setting and plug-in.Help please.  I’ve watched the tutorials. I’ve done everything.  My desktop Outlook shows I’m available.  Calendly doesn’t have conflicting events that I could clear, I’ve synched my calendars, changed my available hours. Downloaded the Outlook plugin.  In short, I don’t think there’s anything I haven’t done.  Any suggestions to get my calendars to synch correctly?

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Kelsi
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DynamiteDesignsCommunity Member
posted in How Do I...?
How do I open up additional availability?

Can someone please get in touch with me as well. I would like to know best way to insert additional appointment times in-between current slot intervals for my business without using multiple calendars. Thank you.

2181
Kelsi
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SFTennisCommunity Member
asked in How Do I...?
Best way to handle overlapping events?

Hi Calendly team,We have a small business and need to allow for multiple events to be scheduled at the same time.For example, we have 3 team members who run group classes at 6-7:30 pm. We have many overlapping events per day. Customers can choose among all of them, and would like to see them in one place. The issue is since one Calendly account is connected to one Calendar, we can’t do overlapping events.  What is the best way to solve for this? We thought about buying one Calendly subscription per team member, but then we would need to send the customer 3 scheduling links to browse all our available time slots. Not a smooth customer experience.From an operations standpoint, we would need to setup 3 accounts worth of workflows, and log in and out of 3 accounts for daily management, and manage 3 google calendars, not one. I really appreciate your help! We’ve invested a good chunk of time into setting everything up before realizing we can’t do double booking. 

18344
Kelsi
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Employee
Justin.BEmployee
asked in How Do I...?
How do I create One-on-One Events for Team Pages?

I would like to create One-on-Ones for my Team Page but it’s not an option? How can I do that so it shows on my whole team’s page? 

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Kelsi
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InnerVisionWellnessCommunity Member
asked in How Do I...?
Why set both before AND after buffers?

If I set a buffer of 30 min after every event type, isn't it unnecessary to set any buffer before any event? I would think that there would always be 30 min between any type of event.  Right? :) Thanks!

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Kelsi
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Michael52873Community Member
asked in How Do I...?
Can't see my Calendar

I’m using office365.  My sales team shares their calendar with me and gives me edit ability.  I guess Calendly can only see 10 calendars from office365 in total.  My personal calendar is not in the list of calendars to choose from in the Calendar Sync settings.  I just the people that share theirs with me.  My has been removed from Calendly and is now orphaned.  How do I fix this?I think personal calendars should show first and shared calendar’s should be deprioritized.

2511
Kelsi
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Inge25557Community Member
asked in How Do I...?
O365 deleted appointment is not canceled properly

Hi All,When a customer canceles a meeting, the meeting in outlook gets a status ‘canceled’,, the time is recognized as ‘free’  but the meeting is not actually canceled and removable from the calender. Removing the meeting means you have to cancel it again and an additional email is sent to the organizer. That’s at least unprofessional. Am I missing a setting? Or is there something wrong with the Office365/outlook.com integration?Thanks!Wouter

7581
Kelsi
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Brenton66521Community Member
asked in How Do I...?
Calendly Not Integrating with Outlook - How to Solve

Appointments are being made with me, yet not reflecting in my outlook.I have checked settings, and looks integration is in place.Was on leave for a week, and appointments were being made, even though I had out of office on Any suggestions appreciated

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Kelsi
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Executive85775Community Member
posted in How Do I...?
We're sharing insights how Calendly is helping our business

We're showcasing how Calendly.com has transformed our efficiency and cut costs in our upcoming live stream. As a company benefitting from Calendly, we'd love to have your insights on how these tools can synergize for better business practices. Join us for a valuable discussion!December 21st at 1:00 pm EST  

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roger-kismetCommunity Member
asked in How Do I...?
Automatically adding a shared calendar

Hi,  I read this thread but didn’t quite find the answer I’m looking for, hence this question.We use Calendly to schedule sales demos. Each person’s demo is scheduled in their personal calendar. I want to also add those invites to a shared company calendar, which will be the same for all our team members, so we can all see the whole demo schedule and organize our operations.Is that possible? We use Google Calendars for this.

5291
jillian
Community Manager
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