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Unanswered questions

1251 Topics
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Laurie68151Community Member
asked in How Do I...?
Students can't book events even though I'm available

I offer 30-minute events that can be booked at :00, :15, :30, and :45 and set up my buffers for only 5 minutes before or after an event. The settings work perfectly on most days, but tomorrow, despite having two 1.5-hour free slots, only one time appears as an option. When I click to trouble-shoot availability, it says a before or after buffer from a Calendly event is blocking the time slot, but it says the same thing even if I use no buffers at all and even when there are no Calendly events after. I really need these times to appear during this short week, but cannot figure out how to fix this. Please help. Thank you!

3
Kelsi
9 months ago
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thefixerinDubaiCommunity Member
asked in How Do I...?
I can log in to Calendly on my Mac, but no longer on my iPhone

Hi all,  Since about two weeks I guess, I can log into my Calendly account on my Mac with Safari, but I can't log in via my iPhone. The weird thing is that I do not get an error message regarding the password, it seems to process my password and username and then it dumps me back to the login screen. I'm the only one having this issue, is this a setting? Is it again the overly secure settings of Apple?I have no clue. I changed my password and something really simple, just to be hundred percent sure that it's not a password mistake, and I get exactly the same results. Hope somebody can help. It's highly annoying and it's a paid solution paid solutions should pay for a Testmanager and not rely on the community to perform that function.

1
Kelsi
9 months ago
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Tina77007Community Member
asked in How Do I...?
How can I set that the earliest I can book an appointment is in two days?

How can I set that the earliest I can book an appointment is in two days?

1
Kelsi
9 months ago
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JCDJ13758Community Member
asked in How Do I...?
Availability not applying to event type

Every time I change the availability it does not reflect in my calendly.  It stays on one time.

1
Kelsi
9 months ago
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Edie21654Community Member
asked in How Do I...?
Availability location

My Availability set up with three choices, Phone, Zoom and TBA.  I assume the TBA is a physical location.  How can I limit these choices to only Phone and Zoom?  Thank you 

3
Kelsi
9 months ago
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TERESA32772Community Member
asked in How Do I...?
How to retrieve my account?

I had my set up my original account with my business address. Recently, I added a new email & created  booking system for it, as I thought I could run both alongside each other. However, inadvertently I have removed the original set up, which I need to access. It is still there as I can access it via my website if acting as a client. I am waiting for support to get back to me, but it’s taking time. Can anyone here advise how to retrieve it please, even if it means removing the second email address? Thank you

3
Kelsi
10 months ago
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TillCommunity Member
asked in How Do I...?
Workflows Bug

I have created workflows, and they are changing on their own. For instance, one workflow is duplicated, and another one is missing. What can I do?

3
Kelsi
10 months ago
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Samantha1973New Community Member
asked in How Do I...?
6 meeting series

I am a coach and typically work with clients in 6 session blocks.  It would be super neat, if a client could pay once and then book session by session until the number of sessions they’ve paid for is spent.Or if a client can book and pay for multiple sessions at a time.Is this possible or perhaps a feature coming soon?

3
Kelsi
10 months ago
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Gemeente63137Community Member
asked in How Do I...?
Overlapping Events/Availability Issues

Hello calendly,i am using calendly atm for making apointmens for ppl to pick up there new phones.i have made  event where ppl have planned there moment. now i want to make a new event for other group of ppl on the same days and time slots but calendly doesnt allow that.everytime i get the message “this time slot overlaps with a scheduled calendly event”i have switched connected calenders and delete the one calender i used to make the first event.with in options/availability i have switched of “check for conflicts”and i have selected the other calender. i realy hope you can help me out because i dont know what i do wrong here… greets gemeente,

1
Kelsi
10 months ago
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Davis37523Community Member
asked in How Do I...?
How to make "Weekday" setting apply for remote teams across the world?

Hi, We have team members across the world so when we adjust our calendly time slot window we have to do it manually to adjust on the weekend since no one works Sat or Sun. Is there a way to use the “Weekday” setting while still allowing people in Asia and US to both have their calendars show? Here is a visual of the problem I am encountering -  

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Kelsi
10 months ago
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Olivier65724Community Member
asked in How Do I...?
How to book another meeting with pre populate answers from previous meeting

Hello everyone,We are using calendy to book training sessions for our customers. And our Sales Team wishes they can book another meeting and change only one field but other fields must be pre propulate with previous meeting. Here is an example :1st meeting with :a1 = ex1a2 = ex2a3 = ex3ValidateNext booking right after :a1 = pre populate ex1a2 = pre populate ex2a3 = ex4I don’t know if i explained myself correctly.Thanks for your help.Best,

1
Kelsi
10 months ago
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Tutoring11663Community Member
asked in How Do I...?
Group event

Is it possible to change the number of slots available in a group event for various time slots? For example, I have 4 slots open from 3:30-4:30 but only 2 slots open from 4:30-5:30. It seems that the number of slots you choose when you set up the event becomes the default number for all time appointments. 

1
Kelsi
10 months ago
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EnriqueBorjaCommunity Member
asked in How Do I...?
make booking calendar start on monday instead of sunday

As the title said, how can I change the calendar to start on Monday instead of Sunday?and can I remove the time zone of he embeded booking calendar? 

3
Kelsi
10 months ago
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EnriqueBorjaCommunity Member
asked in How Do I...?
Mark as paid

hello everyone. Is there a way to mark an appointment as paid? i cant integrate paypal because my currency is not available, so i redirect them to my payment page, but how can i know who have paid? in my payment page i ask them to confirm payments via whatsapp, but some of them do and some of them dont confirm.And also, is there a way to mark appointments as payed for the ones that do confirm?and last question, is there a way to filter appointments by reservation date, so i can confirm each day the reservations made that day? thanks and sorry if this is confusing? my primary language is not english.

1
Kelsi
10 months ago
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Zachary27765Community Member
asked in How Do I...?
3 potentials events listed at same time.

Hi there, So I offer 3 completely different service and I'm struggling with calendly. I want to say have all 3 events available from 9-5. What I need is,  if someone booked event A at 9am, that would automatically stop people being able to book events B and C for 9am.I really want all 3 events to have to be available and then as soon as one is booked, the other 2 events show as unavailable for that time. I trying to find how to do this. I am hoping as its a paid business service I can. Thank you very much.

3
Kelsi
10 months ago
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Dylan31850Community Member
asked in How Do I...?
Can I allow overlapping events?

Hello, Is there anyway to allow a certain event type to show ALL time slots avaliable, regardless of other events/meetings?Essentially I want the people with access to this certain event type to book an appointment for what ever time they want, regardless of what else is on my calendar. 

1
Kelsi
10 months ago
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Tricia10607Community Member
asked in How Do I...?
shareable link for all calendars

Hello. . I am trying to figure out if there is one link for all my calendars regardless of the user. I do showings for homes and the properties are divided between 3 users. I want to be able to send one link to an interested party so they can see all the calendars we all have. I hope that makes sense 

1
Kelsi
10 months ago
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Tony31813Community Member
asked in How Do I...?
Booking page options

Hi there, So i see people in a 1 on 1 meeting several times a day.  These people are signed up by someone else.  So if i’m going to see John Doe, he may be signed up to see my by Nancy (in another office.)In the booking page options, the first slot is “name, email” and is locked.  I want that name to be John Doe - and want to specify “Client Name” so Nancy doesn’t put her name or office name in there.My current workaround is to have another question box at the bottom which asks for Nancy’s name specifically, but it just seems a bit clunky.  How do i edit that first box - it does not give me the options to change it unless it is to last,first.

1
Kelsi
10 months ago
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New71504Community Member
asked in How Do I...?
Event

Once I have created an event and it has been booked for the available time slots, can I apply a rule so that it disappears as an option? It will not allow additional bookings, but I would like it to disappear altogether. Do you think this is an option?

1
Kelsi
10 months ago
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RufiAldayFresnoClovisCACommunity Member
asked in How Do I...?
"Someone has already used this link to book a meeting" error

My first time using Calendly..I set it up yet after a client reserved a time..I had a client reserve a time yet when other clients attempt to reserve a designated time..they  report difficulty accessing other times " When trying to set a meeting using the link it states that someone has already used the link to set a meeting."

1
Kelsi
10 months ago
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MIRAZUR28822Community Member
asked in How Do I...?
How to prioritise event types ?

Hi,I propose 5 different types of events at the same venue, therefore, I would like to use calendly to manage the booking of those events. However I struggle to set up calendly. I would like to prioritise events, as the venue can host several event types at the the same time but some event types can’t be combined together and others can’t be combined at all… Is there a way for me to set up calendly this way? Thank you,Best regards,Ulysse

1
Kelsi
10 months ago
A
AndreasBCommunity Member
asked in API + Webhook Help
Failing to retrieve auth token after successful authorization with OAuth API

I am currently trying to integrate with the latest OAuth API but run into a problem when trying to obtain the token. I was able to make a successful authorization request to receive the code needed. But when I try making the call to https://auth.calendly.com/oauth/token, I receive the following error:bad request: [json.exception.parse_error.101] parse error at line 1, column 1: syntax error while parsing value - invalid literal; last read: '<'I am following the API specs @ https://developer.calendly.com/api-docs/be9b32ef4b44c-get-access-token. I further can confirm that my credentials are valid because when I supply invalid data, e.g., wrong client_id, I am getting the expected error message for wrong credentials. Below is my code that I am currently using for the call in Python.What am I doing wrong? Thank you in advance,-Andreas def callback(self, request, *args, **kwargs):# Extract the authorization code from the callback URLauthorization_code = request.GET.get('code') # Exchange

5
A
Employee
10 months ago
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Ed27545Community Member
asked in How Do I...?
Securing my calendar

How do I secure my calendar against spam? This week, someone who is unknown to me created a phone appointment on my calendar.  I deleted the event and the person made no attempt to contact me but it created some anxiety about the security of the app. 

1
Kelsi
10 months ago
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ksmithmimCommunity Member
asked in API + Webhook Help
How do you pass the event location into your custom thank you page?

Hey Calendly brain, After having checked the box, we’re getting nearly all of the information needed to build a confirmation page except for, well, the most important part: the event’s location link. How can we build an .ics file on the confirmation lander without that? Is there a way to ensure it’s passed manually?Thanks,Kevin

1
Kelsi
10 months ago
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Arielle43311Community Member
asked in How Do I...?
How do I get Calendly to resend a calendar invite

My email changed, meaning the calendar I had connected to my account changed. I’ve updated my account with the new email, but a client booked events before I got that new email set up so they aren’t showing on my new calendar. How do I get Calendly to resend the calendar invite to me when I’m the host of the event? 

1
Kelsi
10 months ago
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