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2004 Topics
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Countryside27032New Community Member
asked in How Do I...?
availability

How do I change my availability?  I liked the calendar option before. I need to change availability for one certain date 

283
brutherford
Employee
1 month ago
V
Vidhave57756Community Member
asked in How Do I...?
Invitee booking multiple spots / seats in same meeting. ie, booking for friends.

I see there is some chats on this topic.I cant seem to find a possibility for a guest to add one or several spots on the reservation so it makes me think it is still not possible? The functionality can simply be: Dropdown, “I am booking for me” “I am booking for 2, 3, 4, etc attendees, “ up to maximum amount of seats available still Once reservation is done deduct same amount from total amount of seats available Still only one email and reservation notice to the one making the reservation, just add “this reservations is for 3 attendees”Above would solve my headache at the moment and as it seems from previous comments it would be enough to fulfil other comments in the forum to? :) I understand that cancelation of just one attendant would be a headache to develop, but I would be totally fine with cancel and rebook or even manual management of that topic if needed..Here are new customer bases that you will reach with this: Anyone scheduling paid classes for incividuals. They often book wi

191
David
Community Manager
1 month ago
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Chrystal02363Community Member
asked in How Do I...?
2 Calendars overbooking

I have a 30 minute and 45 minute calendly that are set to a max meeting of 4 a day, yet they don’t read each other-- so I can have four 30 minutes and four  45 minute bookings and feel overwhelmed. Other days it is fine and more sparse. Is there a way to fix this?

91
David
Community Manager
1 month ago
K
KundaFlowCommunity Member
asked in How Do I...?
About Cloning and not having (clone) come up in participants text messages

Hi, I accidentally canceled an event with participants in it. Why isn’t there a warning button or a way to go back a rectify this? That was frustrating! So, I “cloned” the event, changed the URL, as stated by this forum, BUT the work “clone” still comes up in each person’s confirmation text messages.How do I make certain that the word “clone” is not seen. I’ve erased it everywhere, but it still comes through. I have refreshed many times and beta tested, but still nothing changes.  Please assist me. Thank you 

81
David
Community Manager
1 month ago
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Paws05563Community Member
asked in How Do I...?
How to retrieve people info from event schedules that are changed

We’ve been trying to use Calendly to schedule classes that frequently need to adjust class times for, but as of a certain date in the future.  So people will be booked for a class at 4:30pm through i.e 12/15, but we need to change that class time to 5 pm as of 12/1. (There are people already signed up for the 4:30 pm time we don’t want to loose).How do you update the calendar invite for the events on 12/1 & beyond WITHOUT LOSING EVERYONE THAT’S ALREADY SIGNED UP at the earlier time? We want to reach out and reschedule those folks. Instead it seems like if you adjust the schedule time, those already scheduled disappear from Calendly all together. How do we retrieve people’s info who were signed up for classes beyond the 12/1 date at the 430pm time so we can re-scheduled them at the new time, if someone updated the event time, not realizing the update is immediate and wipes whatever was there before?There’s got to be a way to find the people info. Help please. 

91
David
Community Manager
1 month ago
A
AlexNejako63356Community Member
asked in How Do I...?
Why does my Calendly keep cancelling meetings for a particular person?

HelloFor just one person who has a Gmail account my Calendly (free version) keeps automatically cancelling his events he schedules. It’s getting to be frustrating.Is there something either me (the person with the Calendly instance) or the person scheduling (the person who schedules the event on my Calendar) is doing wrong?Thanks for any help you can provide.

141
David
Community Manager
1 month ago
K
Kim35642Community Member
asked in How Do I...?
expand view of home page

I have 25 calendly events and have to click “Show more” every time in order to see all of them. Is there a way to freeze the expanded view to avoid having to click “Show more” every time I return to the home page?  

142
K
1 month ago
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VanusersCommunity Member
asked in How Do I...?
the choice of the client between 2 different users and schedules

Hi, I’d like to have 2 users with 2 different schedules and 2 different zoom accounts because those 2 users can have meetings at the same time with 2 different clients. Is it possible?The 2 users work for the same project and I (administrator) I’d like to share just 1 link with clients who want to take an appointment, so they can choose which user they want to have a meeting with.

101
David
Community Manager
1 month ago
A
Andrew54822Community Member
asked in How Do I...?
Outlook invitation not including all event information

Hi team,My team relies on the outlook invitation for all information needed when contacting a client.The event info such as the invitee’s phone number isn’t coming through and I am unable to find where this information is. It is coming through in the host’s email about the meeting, but this means going back to that email for every client contact. How does this information not flow through to the outlook invite? Thanks 

203
David
Community Manager
1 month ago
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GVMS85453Community Member
asked in How Do I...?
“oops, something went wrong” when booking

I am at a school and some but not all of my students are getting this error message when they try to make an appointment.Also, where is the link to live help chat? Without that or a phone number to call, this is extra frustrating. Christine

201
David
Community Manager
1 month ago
M
MandM16767Community Member
asked in How Do I...?
Generating Single-Use Links

Is there a way to generate a one time, use link, for each time I send out the calendly invite? We use another service to take payments. So I just need to send a link for scheduling, but I don’t want people to be able to use the same link over and over to get free appointments. Thank you

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J
1 month ago
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Steve11467Community Member
asked in How Do I...?
End-user trying to sync O365 calendar - token error

I have a user who is receiving the following error when trying to sync the Calendly. I found documentation for how a user can find their plug-in key, but 1) as I walked through the process it appears the video’s navigation of the site is outdated, as I could not find the same areas in the same manner, and 2) I still could not find a plug-in key, so I wasn’t sure if it was needed for O365 accounts. Also I am unable to access this key as an admin for my employees, and am unsure if that’s by design.  

282
David
Community Manager
1 month ago
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Nell45487Community Member
asked in How Do I...?
Timeslot overlaps with a calendly event

I get this error message for a date when I am free. It says it is something on my calendly system which I don’t have anything. What could be the problem and how do I resolve it?   

172
David
Community Manager
1 month ago
S
Sami41775Community Member
asked in How Do I...?
Is Calendly compatible with the new Salesforce ICU Locale Formats?

Starting in Spring ’24, Salesforce is enforcing the ICU Locale Formats instead of the JDK locale formats:https://help.salesforce.com/s/articleView?id=sf.icu_migration_overview.htm&type=5 This migration can break existing code and installed packages, including Calendly integration with Salesforce:https://help.salesforce.com/s/articleView?id=sf.admin_locales_changes_considerations.htm&type=5 Is Calendly integration with Salesforce fully compatible with the new ICU Locale Formats? Is there anything we need to do to prepare for this migration?

202
S
1 month ago
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Trish46058Community Member
posted in How Do I...?
Product Request: Global Question Properties

Would like the ability to create global properties that can be used on events in the questions section. That way we can update the items in a property once and have it reflected on all events that use that property.

132
T
1 month ago
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Brian38163Community Member
asked in How Do I...?
How to Disable "Powered by Calendly"

 Standard Paid plan. Calendly branding is turned off.Booking events still have “Powered by Calendly” in the upper right corner. Meeting invite emails to contacts still say “Powered by Calendly”. 

167131
David
Community Manager
1 month ago
M
MikeagencystaffsolutionsCommunity Member
asked in How Do I...?
Book over meeting not working

Hello,I’m trying the new book over meetings feature and it doesn’t seem to be working properly. I put it meeting name includes to allow to book over those events in my connected calendar and it still shows i’m unavailable for timeslots that I would be available for. 

214
M
1 month ago
M
Michael14314Community Member
asked in How Do I...?
Removing Time & Location block from the calender?

Is there a way to remove these two items.  My client only wants his customers to see the days he’s available and request days for meeting.  This is a law firm that does arbitration, so there’s now way to know how long each meeting will take.  Basically, he wants them to request a day that’s available on his calendar and his staff will work out how much time is needed.  I have it set for 8hr blocks, but we don’t want that to show.  Attaching an example: 

303
David
Community Manager
1 month ago
S
Siri15785New Community Member
asked in How Do I...?
Date-specific hours/Date overrides have disappeared from Availability menu in account settings

I went to add a date override today and I could not do it. I tried on my phone and PC, and the option was not there.This is a disaster for me, as I have irregular and frequently changing availability. This is urgently impacting me and for now I have to stop using calendly.What has changed and is there any fix? Or am I simply missing something?I understand that you can add custom days off using the “time off” feature but I need to change my available hours on a weekly basis. Picture from my phone but the same thing happens on my PC. 

19613
S
1 month ago
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joshCommunity Member
asked in How Do I...?
Calendly Analytics

Hello! I’m looking to see how I can run reports on how many Calendly clicks I had versus how many people booked an appointment.  Is this possible? What analytics can I pull?  Thank you! Josh 

101
David
Community Manager
1 month ago
D
Dani16877Community Member
asked in How Do I...?
Please please add a feature that allows the calendar to start on a monday

I can see plenty of requests from UK users asking for a basic feature/setting enabling the week to start on Monday (the first day of the working week.)I want to register my frustration and my request that this please be an option in the settings.Thanks

123
David
Community Manager
1 month ago
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PrevinPillayCommunity Member
asked in How Do I...?
Need help to fix calendar/booking issue

I recently signed up to Calendly and integrated 5 different calendars. I’ve set up event types and availability. When I click the booking link for any of my event types, it opens the booking page but automatically shows No Dates Available.  I’ve checked my calendars and there’s no pre-existing bookings or conflicts. The availability settings on my account and events are all correct. The time zones across calendars, Calendly, events is all set to Perth, Australia. There is a 15 minute buffer before and after each event but no limits on number of events. The Invitee can schedule up to 60 days into the future. The calendars appear to be synced properly and they’re all working properly individually. I cannot figure out what is wrong. Please help!

172
P
1 month ago
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yadadadaCommunity Member
asked in How Do I...?
Link showing wrong available times regardless of timezone

Hi! I tested my Calendly link & it is showing different available times (completely) then I set up. I made sure to set up my timezone correctly, and I am opening the link from the phone with the same timing. Also I set up a few different timings during the day (9-12 and 2-4Pm) which do not project in the link neither, it just shows completely unknown schedule. 

273
David
Community Manager
1 month ago
C
Carrie88813Community Member
asked in How Do I...?
Correct zoom link?

How do I check that the zoom link that has been set up in my calendly is actually correct? I can’t find a way to open it to check if I need to change it….

324
C
1 month ago
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Warren32534Community Member
asked in How Do I...?
Contacts in workflow

I am trying to create a Custom Workflow that triggers an email to another person outside of my organisation but their email address isn't accepted. Any help will be appreciated.

114
W
1 month ago
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