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1887 Topics
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AnnieDNew Community Member
asked in How Do I...?
Haqs Calebdly sorted out how to accept payments and no show or late cancellation fees yet?

Hey everyone! I have seen this question posted before with an answer from a Calendly employee stating that they were working on a way to incorporate a no show / late cancellation fee onto the booking system. Has this issue been resolved? if so, how do I go about doing that? Is there a way for us to accept payment through the app as well? It would be amazing to streamline our service and payment options.

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1 month ago
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cac5762New Community Member
asked in How Do I...?
Can I set the duration of an event for 10 minutes?

I already have the intervals set to 10 mins. But I also want the duration of the booking to be 10 minutes. The minimum option that is available to me is a 15 minute meeting. (30, 45, 60, so on...). Is there a way for me to set the duration to only 10 minutes? Or is 15 mins the minimum and the duration options are fixed?

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1 month ago
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Dianne68320Community Member
asked in How Do I...?
Subsequent Appointments

Is there a way to set a reminder when a subsequent appointment is made?  I and my customers like the reminder for their initial appointment!

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1 month ago
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ROSA11753Community Member
asked in How Do I...?
Two appointmens at one time

HyWe are a Bridal Store with 2 Cabines,  which we would like to book at one time. Can anyone tell us, how we can program in the calendar double bookings? Always two appointments available at 10:00 / 13:00 / 15:30 / 18:00.Thank you for any advice 🙏

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jillian
Community Manager
1 month ago
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G-SHCommunity Member
asked in How Do I...?
How to show schedule without client booking?

Hello!  How can I show my schedule WITHOUT the client actually being able to book an appointment?

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jillian
Community Manager
1 month ago
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FavareliCommunity Member
asked in How Do I...?
Display different organizer names for different types of events

Hi,How to display different profile names under a single account?I want to use Calendly for two ‘categories’ of events, those that my business offers and those that I offer as an individual. Correspondingly, I want to display first category as events of saying “MyLovelyCompany” and the second as events of saying “John Doe”. Sure, I want them to use the same Google calendar, so if an event of one category is booked, this blocks the time for another category too.Is this possible with Calendly? If yes, on which subscription, and how to setup this?I understand that this could be possible with registering two accounts on Calendly - but this means paying twice for subscriptions that I will be using myself only, plus setup corresponding mail forwarding, calendar access etc.

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jillian
Community Manager
1 month ago
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Lewis66210Community Member
posted in How Do I...?
Calendly needs a scheduling override feature.

I am familiar with Acuity and the scheduling override feature is one thing that’s really missing from Calendly and I would love to see it added.To illustrate the situation: I have an appointment type and my general availability is 10am-2pm Monday, Tuesday, and Wednesday. On my calendar I also have some standing events that I may or may not attend (such as networking events) and I might be blocking time off to dedicate to working on different tasks. I am talking directly with a client to get them scheduled and I agree to meet them at 4pm on a Tuesday. I happen to have a 4:30pm networking happy hour on my calendar that day and a time blocked off for project work 2-4pm. In Acuity, while I was signed into my own account, I could schedule an appointment, and select whatever date or time we agreed on. I would get a warning message that would tell me I was outside of my normal hours (the 10am-2pm) and had conflicts on my calendar. I could acknowledge the warning and confirm that I still wante

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jillian
Community Manager
1 month ago
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Sara67475Community Member
asked in How Do I...?
ORARI

Quando creo un evento, non riesco ad impostare la durata di un’ora e mi esce la schermata con scritto (Oops, something went wrong)  . Ho provato più volte a cancellare e ricreare l’evento ma niente. Cosa dovrei fare? 

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jillian
Community Manager
1 month ago
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Mary06744Community Member
asked in How Do I...?
Adding a One off appointment time

Is there a way with your current update to add a one-off appointment time. For example, I need to open up next Tuesday for 12:00-1:00 pm. This is usually my lunch hour. By the way, this is something that I need to do frequently. Block as well as add additional appointment times. Please tell your developers that not being able to do this simply and easily due to the new update is beyond frustrating.

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jillian
Community Manager
1 month ago
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Simone07841New Community Member
asked in How Do I...?
How to export contacts to create a mailing list

How to export contacts to create a mailing list in CSV or other? 

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1 month ago
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IhatethisappCommunity Member
posted in How Do I...?
Seriously, how do I just hookup zoom

God, I hate this app. It's like this company is actively trying to keep me from figuring it out. I've never found something so poorly supported. Every video tutorial needs to be updated, buttons are missing, menus are gone, piecemeal speakers are filmed at different times, etc. There are endless links to more tutorials with other versions. It took me forever to find this forum because the chatbot (also useless) wouldn't let me pass. Does corporate even try to use this app from ground zero? Hell no, they don't. They're clueless. No one cares about releasing current documentation. Things I want to do: Integrate Zoom. It's hooked up, yet it will not import my current recurring sessions. Some integration!  Where's the documentation on this? Calendly is explained by those who built it, not for first-timers.  Set up meetings! Where's the video for this with current menus and buttons? Do I schedule in Calendly or Zoom? Nothing makes sense. No videos for this either. I want a widget on my webs

171
Sean Marlin
Community Manager
1 month ago
KeriBurns
Calendly Connector
KeriBurnsCalendly Connector
asked in How Do I...?
Managed Event Types

Is there a way to override availability to book an appointment on behalf of a client when buffer times or other blocks on outlook calendars are preventing them, especially when using managed events?

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Sean Marlin
Community Manager
1 month ago
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netmationCommunity Member
asked in How Do I...?
Sync Multiple Exchange Calendars with an Outlook Client Calendar and Calendly?

I have an Outlook client software calendar, and several Exchange Outlook calendars with different business partners?  Want to sync it all together and utilize Calendly.  Is there Microsoft tools to sync the Exchange calendars into my Outlook client software, and then simply sync Calendly to my Outlook client.  Or is syncing the Outlook client and each Exchange Outlook account to Calendly directly.  Though with that method my Outlook client will not show everything?  If possible would like to get them all synced into Outlook client and Calendly, and have each Exchange client only see calendar items for that specific account. Is this possible.

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Sean Marlin
Community Manager
1 month ago
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netmationCommunity Member
asked in How Do I...?
Two (2) Logos feeding (1) Calendar

Is it possible to have 2 different logos, where some forms use one logo and other forms use another logo?  Possibly personal or business?  Or is the only way to do this is to create 2 different Calendly account with different email addresses and have them both sync with the same calendar?  Use Free version if only one form, and paid version if you need multiple forms.

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Sean Marlin
Community Manager
1 month ago
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Skip RozierNew Community Member
asked in How Do I...?
Not all booking form info is entered into created contact

Hello,Just signed up for Calendly and I love what I’ve seen so far!One problem that i can’t seem to find a solution for is… how to pass all the info captured in the booking form to the contact’s information.Here’s my example:Form hasFirst & Last NameEmail AddressWebsiteComment Box Now I get the Names & Email Address when the contact is created but I can’t figure out how to add the website to the contact.Any help would be much appreciated!

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1 month ago
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netmationCommunity Member
asked in How Do I...?
What are optimum dimensions of logo graphic?

Any advice on what the optimum dimensions of the logo are, to save me some trial and error time?

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Sean Marlin
Community Manager
1 month ago
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JwavzNew Community Member
asked in How Do I...?
Workarounds for Max appointments per day (GLOBAL not by appointment type)

I’ve been using Professional Calendly for years and I’m still shocked that we can’t set a maximum amount of appointments that can be booked, per day. We can only set a daily limit by appointment TYPE. Not a GLOBAL max appointments per day.I need 2 max, per day. So I’m constantly having to reschedule clients who book a 3rd slot. Other than me constantly managing my availability blocks to prevent a 3rd booking - do any fellow Calendly users have any workarounds? I’m this close to cancelling and moving to another platform over constantly having babysit my availability and rescheduling clients.And yes, I’ve already put in a feature request. For years. Still nothing. It’s such a simple feature and I can’t imagine I’m the only one who has multiple appointment types (I primarily work with only 2 appointment types). Any suggestions/workarounds would be super helpful. Thank you!

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J
1 month ago
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Kentaro21363New Community Member
asked in How Do I...?
How to turn off over daily limit auto re-scheduling

Hello, I had 3 meetings via my calendly, and just scheduled another meeting via another person’s calendly.Then my 2 meetings I already had were rescheduled automatically to the next available day with the earliest available time.How can I turn off this feature? It’s very rude to suddenly reschedule meetings so this makes me look back. Please turn off this feature, or atleast give an option to turn this off.Took a look in the settings and did not see any mention of this auto-rescheduling I want to turn off underScheduling settingsDaily limit3 eventsSet the maximum events allowed per day.Please tell me where to turn this feature off if possible. If not, please show me how to set up my calendly to avoid getting auto-reschedules on my own calendly where business partners have schedules a meeting. 

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Sean Marlin
Community Manager
1 month ago
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Layla16368Community Member
posted in How Do I...?
Can't edit availability

Hello.  I am unable to edit my Availability. This occurs both on the website using Windows 10 and on my iPhone. On iPhone I can locate the Availability tab and navigate as usual. However, the changes I make to my calendar do not sync. On Windows 10, Availability tab, I cannot locate anything to make an edit or locate date override. I see it’s been given a new term, however, what is explained in the Tutorial does not show up on my account.Using the Tutorials and Community Forum also gets me nowhere, as my problem does not  appear in search. The Chat option is not available.This is Extremely Disappointing and Frustrating and causing more time and effort, not less! 

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Sean Marlin
Community Manager
1 month ago
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Olivier67787Community Member
posted in How Do I...?
IDEA : Add the option ''Minimum notice'' in the ''Customize once and share''

Hi Calendly team. I have a wonderful and very useful idea that could help us customize even more our bookings with our own customers : Add the option ''Minimum notice'' in the ''Customize once and share''Context : sometime, I wish to have an URGENT meeting with my customer. I want to book them a quick meeting (24h-72h), but I CAN’T use my ‘’event type meeting’’, since I have a ‘’minimum notice’’ of 7 days (I wish to keep 7 days, for REGULAR meeting, to keep control on my agenda). I would recommend that, for those URGENT meeting, to add the option to customize once and share a unique link, and choose and customize that ‘’minimum notice’’ for 1 day, per example.Note : I know there is the ‘’One-off meeting’’ option, but I also have a limitation here. I want my meetings to me booked by an ‘’’event type’’ meeting, so my customer could have access to the meeting reminders I have put in my ‘’event type’’ meeting (the reminders are NOT available using the One-off meeting application)I am thank

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Sean Marlin
Community Manager
1 month ago
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hammouda01286Community Member
asked in How Do I...?
Using My Email for Calendly Notifications

Hello everyone,I hope you're doing well! I would like to know if it's possible to configure Calendly to use my personal email address for sending notifications and appointment confirmations instead of using the default Calendly email (notifications@calendly.com).I want to ensure that my clients receive confirmation emails directly from me, which would add a more personal touch to our communications.Additionally, is there a way to use my profile photo from my Calendly account in the emails sent instead of the default Calendly branding?If anyone has advice or solutions on how to set this up, I would greatly appreciate it!Thank you in advance for your help!  

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Sean Marlin
Community Manager
1 month ago
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Rubinstein ChileNew Community Member
asked in How Do I...?
Consultation Double lane scheduling

He hired the annual plan to connect my calendars and ask him next.Calendly schedules meetings according to the configuration that you create on the platform and these schedules are displayed on other associated calendars. If I add an event to my calendar, for example, add a shift and then it could be reflected in the calendar and why eliminate a schedule that I have added to my calendar or solely manage the schedule and reflect it in my calendar?thanks

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Sean Marlin
Community Manager
1 month ago
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RozemarijeCommunity Member
asked in How Do I...?
How to book multiple appointments at once

Dear Calendly,Is there already a update about: Booking multiple sessions at once?In the history of this community chat: I’ve seen that this topic is already asked multiple times and you are working on it.Can you please make it more urgent to solve this matter, as apparently so many are asking?My clients have mentioned that it is very inconvenient to have to book every session from scratch (meaning they have to fill in their name, email address and phone number). It would be very much appreciated if they can fill in their details once and then select multiple dates/times.Thank you so much. 

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1 month ago
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RScottCommunity Member
posted in How Do I...?
Limiting the number of hours/day

Hi there, my friends, I see that we can set a limit on the number of events/day.But my events are of varying lengths ranging from 15 minutes to 8 hours.So, limiting events makes no sense - for me - and, I’m guessing, for others. What I need to limit are the total number of hours per day. So, is there a way to do that?I ask because it seems that limiting factor is the number of hours/day - a much more useful because it's the number of hours available in the day that’s the true, real world limit. Not the number of events. Anyone else? 

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1 month ago
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anrCommunity Member
asked in How Do I...?
What is the status of the start meetings 5 min late feature?

There was an excellent suggestion four months ago to enable users to set meetings to start at 5 minutes past the hour.  What is the status of the availability of this feature, team Calendly?  Use Case:I often have hours in a row of virtual meetings but I don’t need a 30 or 60 minute break.  What I do need is 5 minutes between meeting for quick follow-up or a bio break.  As it stands now, I am either showing up late, asking for a couple of minutes for a pit stop, or putting unnecessarily long and unproductive holds in my calendar from time to time. The current setup is inadequate because if I set 25 minute meetings, it puts them at all kinds of odd times (e.g. 1:45, 2:10, 2:35, etc.).As much as I like using Calendly, I will look for other options if this capability is not provided.  That’s not a threat (hey, I am only one user); rather, it’s an indication of how much I value the capability for the way I run my calendar.Thank you.

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1 month ago
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