Skip to main content

How Do I...?

Trying to figure out how to do that thing? We can help.

  • 2,896 Topics
  • 6,998 Replies
2898 Topics
Sam S
Employee
Sam SEmployee
published in How Do I...?
Connect an Unsupported Calendar

Do you manage your schedule with a calendar software other than those currently supported in Calendly?  Here’s a great workaround that can help you facilitate a secondary calendar connection, allowing you to use Calendly in the meantime! Problem:Some calendar providers are not able to natively connect with Calendly. Solution:Share/subscribe/sync your unsupported calendar with a supported calendar–I recommend a quick, free Google calendar—making sure to share with read/write permissions.  Who can use this?All of Calendly’s available calendar connections are available to users on all plans, from Free to Enterprise. To learn about the features in each plan, feel free to check out our pricing page! Why would I use this workaround?This is helpful if your calendar is hosted by a calendar provider not included on this list:Google Office 365 or Outlook.com Exchange How Can I Do This?For some background, you can expect nuances from calendar provider to calendar provider.Essentially, if you are

3561
Kelsi
A
ANA25301Community Member
posted in How Do I...?
See all appointments?

The only thing I need is to be able to see everyday my plan, my calendar to check if my students have booked an appointment with me 

9103
Kelsi
T
Tony31813Community Member
asked in How Do I...?
Booking page options

Hi there, So i see people in a 1 on 1 meeting several times a day.  These people are signed up by someone else.  So if i’m going to see John Doe, he may be signed up to see my by Nancy (in another office.)In the booking page options, the first slot is “name, email” and is locked.  I want that name to be John Doe - and want to specify “Client Name” so Nancy doesn’t put her name or office name in there.My current workaround is to have another question box at the bottom which asks for Nancy’s name specifically, but it just seems a bit clunky.  How do i edit that first box - it does not give me the options to change it unless it is to last,first.

621
Kelsi
Arthur75483
Arthur75483Community Member
asked in How Do I...?
Calendly Workflows - Email analytics

Hi community 👋 I'm using Calendly for scheduling and wondering if it's possible to track email statistics sent through workflows.Can we track email sent? Can we track open rates or clicks? How to access these stats in Calendly? Any tips or best practices for this?Appreciate any insights or guidance!Thanks, Arthur 

3693
Kelsi
C
Campus81754Community Member
asked in How Do I...?
Is it possible to have a confirmation email but to the seller before the customer is booked?

I'd like to set up an automated system for sending confirmation emails as soon as a customer registers for an event and makes their selections.This functionality would also enable me to respond later with a "yes" or "no" status, to explicitly confirm that the customer's choices have been taken into account.

8285
Kelsi
N
New71504Community Member
asked in How Do I...?
Event

Once I have created an event and it has been booked for the available time slots, can I apply a rule so that it disappears as an option? It will not allow additional bookings, but I would like it to disappear altogether. Do you think this is an option?

871
Kelsi
Q
Quentin44468Community Member
asked in How Do I...?
Live scheduling page is blank

Hi,I have a problem with my appointment booking page. When I want to see the preview or open my link with my computer, a blank page appears The page opens on my phone, but not on my computer. How can I solve this problem? I have a Lenovo windows 11 and I've tried with several browsers Thanks in advance

7123
Kelsi
R
RufiAldayFresnoClovisCACommunity Member
asked in How Do I...?
"Someone has already used this link to book a meeting" error

My first time using Calendly..I set it up yet after a client reserved a time..I had a client reserve a time yet when other clients attempt to reserve a designated time..they  report difficulty accessing other times " When trying to set a meeting using the link it states that someone has already used the link to set a meeting."

8671
Kelsi
M
MIRAZUR28822Community Member
asked in How Do I...?
How to prioritise event types ?

Hi,I propose 5 different types of events at the same venue, therefore, I would like to use calendly to manage the booking of those events. However I struggle to set up calendly. I would like to prioritise events, as the venue can host several event types at the the same time but some event types can’t be combined together and others can’t be combined at all… Is there a way for me to set up calendly this way? Thank you,Best regards,Ulysse

521
Kelsi
E
Ed27545Community Member
asked in How Do I...?
Securing my calendar

How do I secure my calendar against spam? This week, someone who is unknown to me created a phone appointment on my calendar.  I deleted the event and the person made no attempt to contact me but it created some anxiety about the security of the app. 

7441
Kelsi
A
Arielle43311Community Member
asked in How Do I...?
How do I get Calendly to resend a calendar invite

My email changed, meaning the calendar I had connected to my account changed. I’ve updated my account with the new email, but a client booked events before I got that new email set up so they aren’t showing on my new calendar. How do I get Calendly to resend the calendar invite to me when I’m the host of the event? 

10751
Kelsi
D
DeafwoodCommunity Member
asked in How Do I...?
Workflow notification to "outside" email address

Is there a way for notifications to be sent to someone who is not a host, or an invitee?  For example, a host might have a manager/supervisor that would like to be notified of all bookings and cancellations.  Is there a way to either automatically add an email address to every booking so they can receive all notifications?  OR is there a way to incorporate this into a workflow to send an email notification to a someone who is not a host or an invitee?

6033
Kelsi
G
Gina20071Community Member
asked in How Do I...?
Appointment duration change

I changed the duration on an existing calendar from 30 min. to 60 min., but there are still available appointments on the ½ hour. How do I correct this?

2111
jillian
Community Manager
G
Gabriele60874Community Member
asked in How Do I...?
Rigenerate Invoice

Hi, I need the regenerated invoice with company data

473
jillian
Community Manager
C
Cazzy777Community Member
asked in How Do I...?
Christmas Special

Not overly IT literate so apologies if asking something that is obvious. How do I offer a Christmas voucher to the public and get them to book in my diary anytime from now until the next 6 months as well as book into another team member (who I need to have a separate diary from mine) ? I have created a team and purchased another user licence but can’t figure out how to have 2 diaries for people to book their services from.  Hope that makes sense. Any help would be grateful received. 

221
jillian
Community Manager
T
TREGOURES62458Community Member
asked in How Do I...?
activation

Je n’arrive pas à activer mon évènement

981
jillian
Community Manager
J
Jury57761Community Member
asked in How Do I...?
How do I put a different number of slots on one appointment ?

Hello there! I couldn’t find the answer so I thought I should ask you guys: I was wondering if I could have for one event, different number of slots.I use Calendly for recruiting apppointments and we have a jury doing the recruitment.I would like, for one week in particular and one event, the availability to put wheter 2 or 3 available slots, depending on the availability of my coworkers.

301
jillian
Community Manager
B
Bowtied56467Community Member
asked in How Do I...?
integrate gmail to team round robin event

I have a round robin scheduling event  and one of the workflows is to send out a follow up email after the event. The email is suppose to come from a centralized/shared gmail account, but I am not able to integrate this into the event.  We have this exact same event set up for individuals, and the follow up email/integration works.  Is it possible to integrate gmail with the round robin, or is that only an option for events for individuals? 

231
jillian
Community Manager
D
Dylan31850Community Member
asked in How Do I...?
Missed appointment

Hello, How do I mark an appointment as missed? Meaning the invitee ghosted the appointment. 

2773
Kelsi
alisabartash
Employee
alisabartashEmployee
posted in How Do I...?
Financial services webinar: Ways to use Calendly

Whether you’re new to Calendly, a seasoned user, or haven’t used Calendly yet, be sure to join our webinar next week! We’ll be talking about how financial services companies are using Calendly to grow their business and drive revenue. Learn more and register here.   

3062
Kelsi
R
RCI40118Community Member
asked in How Do I...?
Moving a meeting from one calendar to another

I have two sales reps and each create a calendar to book meetings at an upcoming tradeshow. One rep had a couple meetings booked on her calendar that she feels would be better for the other rep. Can I move those meetings from one calendar to another?

6523
Kelsi
L
Linda15671Community Member
asked in How Do I...?
Calendly App not using correct email address

When I choose to SHARE a booking from the Calendly App, the widget does not give me the correct email choice for From.  I have chatted with Support and understand that this widget is a part of iOS BUT, Calendly is not displaying the Mail preference choices I already have set on my phone (all other apps on the phone do use the correct email preferences), so there is an issue with Calendly.  Do any other Apple uses have this issue?  It’s only with the App

713
Kelsi
A
Aleks_TofslaCommunity Member
asked in How Do I...?
Rescheduling sync

Hi! I have an invitee who reported this problem -- When changing the appointment, I have to manually remove the old event from my calendar, this is not done automatically. From my understanding this should’d happen. They use Teams within Outlook at M365. Is there a reason for that and what could be the potential solution.Thank you!  

2301
Kelsi
Z
Zhibek26554Community Member
posted in How Do I...?
How do I reach the support team?

How can I reach to the support team?

561
Kelsi
O
Olivier06730Community Member
asked in How Do I...?
Is it possible to create a one to group event type but the "one" is shared?

Hi everyone, let me explain myself: I’d like to create group meetings limited to 8 invitees. (that I know how to do)However, I have 3 different hosts, and I don’t need them to be all there, I just need one to be available.So I would like to have one link for my invitees and this link will show them the availabilities of host 1 + host 2 + host 3 (so if only host 3 is available for example the time slot is open, or if host 1 & 2 are available then I can double my number of invitees).Hope I’m being clear, and thank you if you can help me, whether it’s possible or not! 

393
Kelsi
Terms & ConditionsCookie Settings