How Do I...?

We are a mobile service business.  We’d like to use a map routing system to plan our route for the following day for efficiency.  Is it possible for someone to reserve the date and not a time?  We would let them know the day before what time we will be there based on where they are on our route. 

This has been requested numerous times before but doesn’t seem like it’s been acted upon yet. so rehashing this.  Would love the ability to have more flexible repeating availability in our calendars: eg. repeats every X months, weeks, days.  Many of us have bi-weekly or other variable repeating availability and this would really streamline things. Having only weekly repeating and date-specific settings is extremely limiting and not what one would expect from a powerful calendar scheduling tool.

Calendly appointments are correctly creating an Outlook 365 meeting and a Zoom session, however when a client cancels in Calendly, the cancellation is not showing up on Outlook or Zoom.

Am brand new to Calendly and based in UK. Did a test invite to myself to check the system. And it went okay except the invite date and time etc was in Italian, not English. I checked my seetings on the Scheduling page and the language is set for English. So why am I getting an invite in Italian? It reminded me that every Calendly invite I’ve received in the last 2 years from anyone in any country (US, Belgium, Canada) has also come into me in Italian. Is there some problem in Calendly that all (or some) contacts in the UK are getting invits in Italian by default?

Bonjour,J’ai créé 3 évènements distincts avec des disponibilités distinctes mais parfois identiques et lorsqu’un RDV est positionné sur l’un des évènements, le créneau est supprimé des autres évènements alors qu’il ne devrait pas.Comment faire ? 

I need help figuring out how to configure our Calendly landing page. I run a financial planning practice with two individuals (myself and a partner).We hold many of our appointments jointly, but we also each have our own individual meetings. We’re on the Professional plan with two seats. Both of us are signed in, and our Outlook calendars are linked.So far, I’ve: Created individual event types for each of us. Created “collective” event types for clients to meet with both of us. Here’s the issue:When clients use the landing page link on our website (accessed from our website, or emailed by our office manager), the page only shows my event types. It does not include my partner’s event types or the collective event types I created.How can I best configure this so we have one landing page where clients can choose: Meeting with me, Meeting with my partner, or Meeting with both of us? Thanks in advance for any advice!

My company's domain has changed. Although I still have access to my old email address, Microsoft won't recognize it to let me log into my calendly account. Can't login to ask for support. Can't ask for a password reset since it logs using Microsoft SSO. 

Hi,I’m hoping for some help….I’m in Availability and using the calendar to update the times I’m available.  I’m clicking Apply in each calendar box, and then clicking Apply in the Event box - I only have one event.  But, the changes I’m making aren’t saving to what the public sees...they only see a random list of various times.How can I ‘save’ the changes I’m making so that the public sees the correct available times?Thank you,Rick

Hi - is there a way to get a notification when someone submits through the “rooting form”?

My event is set for 7pm UK time, it is a 1 host, multiple invitees event. When I go through the link it shows two times where I can book in. 7pm and 12 am the following date.

In the contact list, there is no way to filter contacts by last name since the name field is first & last combined.Does Calendly have any plans to update this so we can filter by last name? If the name field was separated by first and last, we could choose to filter by either one.Thanks

Team at Calendly, I have been building up my business for about 3 weeks now planning to release on Monday next week. I had my business model down everything ready to go. My last step was to set up payments which went smooth.  However, a big part of my business model was to have different promo codes for segmented groups. I realized that calendly and integration with either stripe/paypal does not offer this.  Now, I am spiraling. Researching different platforms to use instead of calendly. Is the team able to explore this opportunity? I see many others have brought it up in the past with no action from the team. Thanks,Nathan

Many people have been asking for the ability to offer / apply discount codes to paid bookings. It’s always met with positive feedback and something that is going to be implement but there is never a firm commitment to timescale. When will this be available?I know about the work arounds and I’m not interested in the work arounds it’s not practical.If it isn’t soon, with some regret we’re going to have to find another booking and diary management provider. Thanks

I tried to extend my availability for this Saturday in order to include another appointment.I have nothing on that day in the linked Google calendar.It still doesn’t show. Can anyone help me with this please?

Hi Team, I noticed that when I add a new member to my team, they are automatically added to all of our existing collective events. Could you advise on how to prevent this or adjust the settings?

Bonjour, je suis thérapeute et je n’arrive pas à configurer mon Calendly. J’aimerais que, lorsqu’un patient réserve un rdv, ce créneau n’apparaisse plus comme disponible pour les visiteurs suivants. Je précise que je ne veux pas lier mon Google agenda, ni n’importe quel autre agenda à Calendly.Merci d’avance pour votre aide. :)

I want to change the Team Member that an appointment has booked with but I can’t. When I reschedule it only takes me to the page to choose a time with that Team Member. 

Bonjour,Je souhaite définir une durée d'événement à certaines dates (1 mercredi sur 2), différente de la durée des événements habituels.Par exemple : la durée standard de mes événements est de 90min. 1 mercredi sur 2, je souhaite pouvoir réduire cette durée à 80min. Est-ce possible ?J'ai donc 2 questions :- possible d imposer une durée de 80min ?- possible de définir une durée différente sur certains événements ?Merci !

My coworker and I share our calendars with the same customers at the same time.(They pick a meeting with him and a meeting with me.)His calendar starts on Monday and mine starts on Sunday.This is going to cause customers to pick the wrong day on one of our calendars and we can’t find where to change it. Help?

After the max respondents of a link has been reached, I would like to add a custom message referring them to another link where they can be considered for future scheduling. Is this possible? If not, is there a similar workaround? Thanks.

cant change link. it says 30min but i want link to say 15min...or even omit the duration from link?

Calendly assigned an event to a host who had an Out of Office event in Google Calendar for the whole day. I checked the following: Google’s Out of Office events don’t seem to have a free/busy configuration. I assume they are treated as Busy by default. Our event type in Calendly doesn’t have any free/busy override for that host. Is this the expected behavior?Any workaround for these cases? I’m considering adding a separate all-day event explicitly marked as Busy instead.

HelloI used calendly during a few months and il was ok I was able to limit the number of event ( booked on calendly) to three a day. Since last week, al though thé limit is set UP in m'y type of event section, calendly keeps on proposing availabilities over the limit.  Have I made something wrong since then?Thanks Laetitia 

I look after a group of people, that use Calendly for scheduling. It seems recently a bunch are showing as ‘hasn’t connected a calendar’, however their calendars are in fact connected and have been for some years. When I log in to check the user group there are several that show this - has something changed recently on the Calendly side to trigger this? Noting this is not the normal error response, when a calendar has disconnected. How do I fix this, and stop it happening again?

Hi everyone,I own a beauty salon with 4 beauticians, and I would like to know if Calendly can support multiple team members with separate schedules.Can I set up different calendars for each beautician, so that clients can book appointments directly with the person they choose?If so, which Calendly plan would be best for this setup?Thank you in advance for your guidance!