How Do I...?

Where did the calendar view feature go to manage availability for all my events? I need ONE place to make changes and block off dates for ALL my events at one time. I have 30+ events, and it seems that with these new changes, I will have to go into EACH event every week and make these changes. This is NOT acceptable. If I am missing something, please let me know. The new availability manager is absolutely NOT intuitive. 

Hello! Am I able to send an email notification to a team manager when a meeting is scheduled, without that team manager being a meeting Host?For example, I have a meeting that my manager does not need to be invited to, however she does need to be notified when I schedule a meeting with a client. I cannot find a workflow option that allows this.

I have multiple team members and to preserve brand language and experience, I am now manually duplicating workflows for each new team member. When will we be able to have managed workflows just like we do managed events?

Is it possibile to create a workflow for a round robin event shared with other accounts? When I choose workflow tab and ‘email reminder to invitee’ then I can’t select that one specific event from the drop-down menu. Is it a bug or it’s not possible?Thank you a lot

Hello (-:First time posting here. Q: Once someone’s booked an in-person meetup, how do I send an email to a 3rd party such as my buildings reception?Regards, James Cattell https://www.cattell.com 

Je suis seule pour mes rdv.J’ai 2 lieux de consultation différents, avec des jours et horaires différents; comment faire?J’ai créé 3 événements possibles pour un 1er lieu , disponibilités les mercredis et les vendredis . OKJe souhaite créé 3 autres rdv possibles, pour un 2ème lieu, mais avec des disponibilités uniquement le lundi après-midi.J’ai essayé, mais les mercredis et vendredis apparaissent d’office pour ce 2ème lieu.Merci pour votre éclairage. 

I am encountering an issue with forwarding emails from Calendly in my Outlook account. I want these emails to be automatically forwarded to another email account. However, when Outlook attempts to forward the emails, I receive an error message:Delivery has failed to these recipients or groups:Your message wasn't delivered because the recipient's email provider rejected it.Could you please provide guidance on how to resolve this issue or suggest an alternative solution for automatically forwarding these emails?Thank you so much!Elton

Hi,I am on a team plan, and I tried all the suggestions in this thread but can not get rid of Calendly’s advertisement from appearing on my routiing form.Context: the routing form is inline embedded into a Webflow page.GDPR banner is set to one and variations within the HTML/CSS of “branding: false” do nothing.Yes, I have cleared the cache and cookies to test the results.How do I remove the “Powered By Calendly” banner?Again - we pay to not advertise for calendly and our inabillity t do so haas me considering other service providers.

Hi, I work with a team who are responsible for booking meetings on my behalf. Calendly is great as customers can book directly seeing my availability, but it would be great to be able to have a notification or email sent to my team-member when someone books time. I tried to setup a dedicated event for the team-member to use and then a workflow so for that event they also get an email, but it doesn’t seem possible….. Is there a way?

How do I change my availability?  I liked the calendar option before. I need to change availability for one certain date 

I see there is some chats on this topic.I cant seem to find a possibility for a guest to add one or several spots on the reservation so it makes me think it is still not possible? The functionality can simply be: Dropdown, “I am booking for me” “I am booking for 2, 3, 4, etc attendees, “ up to maximum amount of seats available still Once reservation is done deduct same amount from total amount of seats available Still only one email and reservation notice to the one making the reservation, just add “this reservations is for 3 attendees”Above would solve my headache at the moment and as it seems from previous comments it would be enough to fulfil other comments in the forum to? :) I understand that cancelation of just one attendant would be a headache to develop, but I would be totally fine with cancel and rebook or even manual management of that topic if needed..Here are new customer bases that you will reach with this: Anyone scheduling paid classes for incividuals. They often book wi

I have a 30 minute and 45 minute calendly that are set to a max meeting of 4 a day, yet they don’t read each other-- so I can have four 30 minutes and four  45 minute bookings and feel overwhelmed. Other days it is fine and more sparse. Is there a way to fix this?

Hi, I accidentally canceled an event with participants in it. Why isn’t there a warning button or a way to go back a rectify this? That was frustrating! So, I “cloned” the event, changed the URL, as stated by this forum, BUT the work “clone” still comes up in each person’s confirmation text messages.How do I make certain that the word “clone” is not seen. I’ve erased it everywhere, but it still comes through. I have refreshed many times and beta tested, but still nothing changes.  Please assist me. Thank you 

We’ve been trying to use Calendly to schedule classes that frequently need to adjust class times for, but as of a certain date in the future.  So people will be booked for a class at 4:30pm through i.e 12/15, but we need to change that class time to 5 pm as of 12/1. (There are people already signed up for the 4:30 pm time we don’t want to loose).How do you update the calendar invite for the events on 12/1 & beyond WITHOUT LOSING EVERYONE THAT’S ALREADY SIGNED UP at the earlier time? We want to reach out and reschedule those folks. Instead it seems like if you adjust the schedule time, those already scheduled disappear from Calendly all together. How do we retrieve people’s info who were signed up for classes beyond the 12/1 date at the 430pm time so we can re-scheduled them at the new time, if someone updated the event time, not realizing the update is immediate and wipes whatever was there before?There’s got to be a way to find the people info. Help please. 

HelloFor just one person who has a Gmail account my Calendly (free version) keeps automatically cancelling his events he schedules. It’s getting to be frustrating.Is there something either me (the person with the Calendly instance) or the person scheduling (the person who schedules the event on my Calendar) is doing wrong?Thanks for any help you can provide.

Although Calendly has been a game changer in terms of improving scheduling, we are unable to maximise it’s full potential due to the lack of customisation available in the notification/workflow emails. For us to be able to eliminate having to send follow up emails manually, we REALLY need to be able to embed images in the email body and attach documents to these communications. And also just from a branding perspective, I’d love to be able to add our proper email signatures (with our logo) as well. Any chance this feature is on the horizon?

I have 25 calendly events and have to click “Show more” every time in order to see all of them. Is there a way to freeze the expanded view to avoid having to click “Show more” every time I return to the home page?  

Hi, I’d like to have 2 users with 2 different schedules and 2 different zoom accounts because those 2 users can have meetings at the same time with 2 different clients. Is it possible?The 2 users work for the same project and I (administrator) I’d like to share just 1 link with clients who want to take an appointment, so they can choose which user they want to have a meeting with.

Hi team,My team relies on the outlook invitation for all information needed when contacting a client.The event info such as the invitee’s phone number isn’t coming through and I am unable to find where this information is. It is coming through in the host’s email about the meeting, but this means going back to that email for every client contact. How does this information not flow through to the outlook invite? Thanks 

I see the default is a 30-minute meeting.  Can I add a few other options, such as 15-minute, 30-minute and 60-minute? 

I am at a school and some but not all of my students are getting this error message when they try to make an appointment.Also, where is the link to live help chat? Without that or a phone number to call, this is extra frustrating. Christine

Is there a way to generate a one time, use link, for each time I send out the calendly invite? We use another service to take payments. So I just need to send a link for scheduling, but I don’t want people to be able to use the same link over and over to get free appointments. Thank you

I have a user who is receiving the following error when trying to sync the Calendly. I found documentation for how a user can find their plug-in key, but 1) as I walked through the process it appears the video’s navigation of the site is outdated, as I could not find the same areas in the same manner, and 2) I still could not find a plug-in key, so I wasn’t sure if it was needed for O365 accounts. Also I am unable to access this key as an admin for my employees, and am unsure if that’s by design.  

I get this error message for a date when I am free. It says it is something on my calendly system which I don’t have anything. What could be the problem and how do I resolve it?   

Starting in Spring ’24, Salesforce is enforcing the ICU Locale Formats instead of the JDK locale formats:https://help.salesforce.com/s/articleView?id=sf.icu_migration_overview.htm&type=5 This migration can break existing code and installed packages, including Calendly integration with Salesforce:https://help.salesforce.com/s/articleView?id=sf.admin_locales_changes_considerations.htm&type=5 Is Calendly integration with Salesforce fully compatible with the new ICU Locale Formats? Is there anything we need to do to prepare for this migration?