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I’ve renewed for 1 year of the standard plan, but my account has been downgraded to the free plan. When I go to the contact page it doesn’t work(no curser appears in the form) and live chat isn’t available.Who do I contact about this and how do I get in touch with them?Is there an email or phone number for billing or support?Thank you

Hello, new to Calendly! I'm interested in setting up a Round Robin Event Type for a booking page that draws availability from multiple hosts' Google calendars without restricting other members' availability. Essentially, I want to pool all hosts' availabilities, and when a client selects a time slot, the system selects an available founder who is free at that time. Not sure but it seems that it can only detect open hour slots in which ALL founders are available, rather than slots when just one founder is available. Is that true? I am currently on a Teams Plan Trial to test out this tool. 

Hey team,I run a mobile body composition scan business where gyms around the city book my service (through Calendly) to attend their gym for a 3 hour timeslot. I am trying to figure out a way that gym members can book a specific 10min timeslot within that 3 hours that I am there. I see that Calendly does not allow overlapping but am wondering if there is a way to work around this as I know a few other booking systems allow multiple calendars or locations or teams. I like Calendly and have been using it for a few years now so don’t want to have to transfer to a separate service.Kind regards,Ayden

Hello, I’m generally very happy with calendly so far, it’s very seamless. As of recently I have tried to bring in new clients from the same group (1000+) by offering some free 30 minute sessions. What has happened instead is that people who previously booked a session, books again and takes up the spot from new clients. I have tried single use links but only one person was able to book  a session with 5 sessions was available. I have tried to write “only for new clients” or “only available if you haven’t had a 30 minutes session before” to little effect.So how do prevent/avoid the same clients booking over and over again? 

Is it possible to customise the text/name of the ‘Schedule Event’ button that customers see when they’re about to submit their booking? I’m using this for booking therapy appointments and ‘Schedule Event’ is a bit strange for them to click.

Hi, I am really desperate to be able to create discount codes for my clients, specially for online events. I read that I am not the only one needing this. Might make me move platforms actually.Any idea when that is possible?The other question I have is if you have an idea of how to deal with scheduling a course with multiple modules? I need people to sign up for the individual module though, but buying the whole course is a different price….. I need a bit more flexibility for this. Other platforms offer that.Obviously, there is a switching cost and I would really love to stay, but I need these features. 

i synced my outlook calendar with my event hold on calendly for my guests to choose free slots available. If then i add more busy schedule on outlook, which some conflict with the slots on calendly, does the calendly link event i sent to my guest automatically delete those unavailable slots so that my guest can just see those available left?

We have an organization with 3 emails. We wish upgrade only 2 to a Standard plan. The Admin email does not require an upgrade. Can wedo this for just the 2 email addresses? OR can I remove the admin as the organiser so just the 2 upgradable emails remain OR  separate them all entirely to stand alone accounts? 

Please can we make this possible! We need to ability to change the hosts of our confirmed events. We operate with 3 people on tech support, all in the same office. if someone can’t make it to their zoom meeting, we need to be able to switch the host without disturbing the reciepent with cancel/rebook information. 

How to schedule “first come - first served” meetings if I have several available time slots in calendar and I want to book 1:1 meetings with several persons. For example - I need to book 1:1 meetings with three students and I have seven free time slots in my calendar. Is it possible to send one link to all students and they make reservations on “first come - first serve” principle? 

Hello. I'm wondering if there is an option for minimum notice for one-off meetings, similar to how this feature works on booking pages. I use one-off meetings pretty exclusively to have more control of my calendar and decide whether or not to entertain meetings. I would Calendly’s holds for one-off meetings automatically removed from my calendar if invitees don’t select scheduling options within a predetermined period of time. This proactively frees up calendar holds and helps avoid last minute meeting scheduling. If this feature is not currently available, I would like to suggest it for consideration.  

Seems like you've been doing alot of work lately, always great. The product has, for me at least, gotten much harder to use.  I only ever see Calendly links in emails that are sent to me, and I only ever put 'book a meeting with me' links into emails I send. I used to be able to go to one URL (https://calendly.com/event_types/user/me), click a meeting length to copy it, and then tab back to gmail and paste it. Now.... I go to the same URL, often click the wrong button (now there are 2 for each meeting length), get confused for a second, then close that thing, click the right button, get a ugh... popup, THEN click the 'copy link' button, then close that, then tab back to gmail, and paste. Whew. That's 4-5 clicks, or, if I click the right button on the new product, still 2-3 clicks instead of ONE CLICK which I used to have. So your product, at least for how I use it, is at best 200% harder to use, but typically 400% harder to use.  Why have you done this? 

My morning dates/times appear correct on Google Calendar, but the evening dates/times are showing up on Google calendar on the day after the date set in Calendly.

Hi, I was trying to test the payment process. I’ve already set up a sandbox Paypal Account and Credentials (both buyer and merchant).Does Calendly offer a way to integrate a Paypal sandbox mode ?Is there a way to test the payment process ? It would be a huge benefit if we were able to test the payment process. 

I’d like to send a link to customers that shows cumulative availability of everyone in my team. If, for example, the customer selects 10am, they’ll get a call with whoever happens to be free at that time (just one person, not all of us).Any help much appreciated.

I have a premium Calendly account, and my team and I are curious if it's possible to set up a Calendly invite where two Calendly accounts can manage a single event. For instance, if we book a demo for January 1, 2024 (2:00 PM) and it's already booked, the initial booking would be directed to Host 1's calendar.Subsequently, the same time and date would remain available for the next attendee, and if they book it, the reservation would be directed to Host 2's calendar. We're particularly interested in implementing this feature for scheduling demos with our clients. Is this functionality supported by Calendly?

I am trying to understand why Ukrainian is offered as an option and Russian is not. There are 6.5 times the Russian speakers than Ukrainian speakers in the world. It is a sister language. Can we please see development and use of Russian? Thank you

My calendly is linked to zoom so when a meeting’s booked it automatically schedules the call and sends the details out to the client.I prefer to use my personal meeting room so that the details are the same each time, however this then causes a confidentiality issue if I have back to back meetings because the zoom call that’s scheduled always contains the name of the person that booked the meeting. If I’m still on that call when the next client joins the waiting room, they will see the meeting name with the previous client’s name.The only workaround I can find right now is to change the zoom setting so that it doesn’t use my personal meeting room and therefore each meeting has a unique code etc. This works but isn’t ideal. Is there anyway to adjust the zoom integration with calendly so that it DOESN’T include the name of the person that booked the meeting in the zoom meeting name?

Is there a way to create a Collective Meeting Type within the Managed Events section in order to push those meetings out to other users within our organization?

I have integrated my Microsoft Teams into Calendly however once people have booked a meeting with me it isn’t showing up on my Microsoft Teams calendar. How do I fix this so that it is? 

Suggestion:  be able to create labels/groups for events and assign them to the group.  Then have various attributes that can be set at the group level. For example, I have meeting type A, meeting type B, meeting type C.  I would love to be able to group meeting type A + B into “consults” and meeting type C into “followups”, then assign a MAX number of “consults” to X.  Right now I can limit A, B, and C, but if I hit my max on all 3, I’m in trouble! Thanks!

I have a restaurant and want to let customers book one of my 4 tables and pay when they book. Can I use calendly to do this? Specifically, how do I enable the 4 different tables each with its own calendar? And then enable stripe to pay for the reservation. The issue is that if I create 4 table events, any one blocks out the other’s as well. How can I make it so that booking one table only blocks that table’s time and not the others. Or is there a different way to implementing this? And yes, I will use the embedding to put it on my website. :) Thank you.

Howdy. If a prospective guest who is already a Calendly user with linked calendars wants to book an event with me, is there any provision for suggesting mutually-available times to them to make booking even easier? Thanks.

Hi,How can you customize collective events? I need to be able to change the location for different customers. I can see this for the one on one calls, but not collective eventsThanks 

How does one change the wording of a meeting link to be more generic? I would rather not have to create an entirely new event. Is this possible? If so, please provide the steps. Thanks.