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2007 Topics
J
John32757Community Member
asked in How Do I...?
I need two different logos to make calendly effective

I signed up recently to Calendly so that I could book meetings for my day to day business but also to get signups for my separately branded workshops. I am unclear about why this simple thing cannot be done. Is there a workaround that does not involve additional purchases and team coordinations (I am a sole consultant). Thanks so much. John

1541
Kelsi
5 months ago
S
Stacey44516New Community Member
asked in How Do I...?
Word "Location" appears on email confirmation

The “Location” variable, when used in reminder emails etc., actually inserts the word “Location: “  How can I make it so that it only inserts ONLY the input data?I want to add the custom location the client adds instead of “Other Location”  Eg: Current Email ConfirmationLocation: Other LocationWhat I want: Location: 123 John Street SA 

281
Kelsi
5 months ago
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Sue WCommunity Member
posted in How Do I...?
Availability isn't Synching with Booking Page

Hi, Perhaps something in Calendly setting had changed? Posting in case it helps others. I spent an hour researching and clicking around.I changed my Availability and it said changes saved (to a smaller number of hours). But the Booking page still reflected the wrong times.  I had to go to the event, hit EDIT specifically to change the hours there. I don’t think it used to work like this. I only have one event type, and shouldn’t Availability override the specific event settings? What’s the point of setting Availability two times when there is only one type of event?(I can see if availability covering more hours and the specific event type is using fewer of those, this is the opposite)

2183
Kelsi
5 months ago
T
TM-DJCommunity Member
asked in How Do I...?
Is there a way to automate per-user phone number inclusion in confirmation emails?

I want to be able to create a managed event template that makes it so that when someone books a phone appointment with a member of the team, their specific number is sent to the person.(Yes, I realize I could go through manually for each user and set their specific number, but there are a number of appointment lengths and users and that would be reset when I went to un-assign and re-assign in the future.)

243
Kelsi
5 months ago
C
Candace70075Community Member
asked in How Do I...?
Opening sessions after first available slot booked

Hey All!I’m trying to figure out if there is a way to set my availability so that only the first available time slot is able to be booked, then once this is booked, the next time opens up?For example, if I have availability on a Tuesday for 10:00, 10:30, 11:00 etc, is there a way that only the 10:00 opening can be displayed on the booking page, then once this is booked, it shows availability for 10:30 and so on. 

603
Kelsi
5 months ago
J
JoanGreenCommunity Member
asked in How Do I...?
Haywire notifications

A client today received 8 notifications about our meeting 1 hour in advance. What’s going on and how can we fix this ASAP.Joan

242
Kelsi
5 months ago
D
David02355Community Member
asked in How Do I...?
Google Ads Conversion Tracking

How do I set up conversion tracking in Google Ads (not Google Analytics)? I am using Calendly Routing to have invitees complete a survey prior to scheduling an appointment. Ideally I’d like to see the following in Google Ads: (1) survey starts, (2) survey completions and (3) scheduled meetings.Thanks!

17814
Kelsi
5 months ago
J
Javier12520Community Member
asked in How Do I...?
Groups limit?

Hi ! What is the limit number of groups that can be created? Thanks!

211
Kelsi
5 months ago
J
janwidmaierNew Community Member
asked in How Do I...?
Change "Meeting-Location" due to availability?

Is it possible to offer dates in a personal location (tue, wed, thu) and online location the other days? Or do I have to create different event types for each? I am in the office only 3 times a week und want to offer meetings in personal on these days. The other days I do my meetings online.What is the best way for my issue?Thanks and best regards

891
Kelsi
5 months ago
M
Maurice68731Community Member
asked in How Do I...?
Want to see phone number in Outlook

I used to be able to see the phone number of the appointment in  Outlook, and then I  was reviewing my Calendly settings and added a location, thinking this would be an improved and now the Phone number doesn’t show in the Outlook calendar. I have removed the location and tried again without success. Please advise 

1433
Kelsi
5 months ago
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Nora20616New Community Member
posted in How Do I...?
Billing Issue - Inactive Accounts

It appears that I've been charged for over 3 years for unused accounts,  nearly $2000. Despite these accounts being clearly inactive with inactive email addresses and undelivered invoices, Calendly has charged me for services not rendered. Respected companies should not take advantage of people's life circumstances, especially when they overlook these kinds of issues. 

453
Kelsi
5 months ago
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Nathan84333Community Member
asked in How Do I...?
Directly Add a Guest to the Calendar

Hi, I’ve noticed that when scheduling a meeting with Calendly, it does not DIRECTLY add the invitee(s) to the calendar events.  All it will show is myself in Google Calendar, not me plus the Invitee as if I had invited them directly. Is there a setting or way to do this?  Because sometimes invitees lose the calendly email, and I feel like if they are DIRECTLY on the calendar itself, showing to me as well if they accepted or not, then thats a lot more likely to get them to pay attention to the meeting, particularly if it shifts around (which is what happened, I had to reschedule the meeting but the invitee didnt “pay attention”).Nathan

1611
Kelsi
5 months ago
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Cicilia04652Community Member
asked in How Do I...?
Last-minute cancels and reschedules + spam bookings

I have some clients who consistently cancel or reschedule at the last minute. Is there a way I can prevent them from booking in future? Or is there an option to block that clients email id?

2061
Kelsi
5 months ago
C
Craig55337Community Member
asked in How Do I...?
Disable the first step in the booking process?

Hi, I wish to cut out the first step for my customers. I only offer one service, so it just seems unnecessary. Is it possible to just start with the calendar picker? Thanks

692
Kelsi
5 months ago
C
Casper03176Community Member
asked in How Do I...?
Availability every other week

I’m looking to set rules for my availability, however my schedule follows a 2 week pattern. How can I set my availability on specific days that apply every other week>?

1361
Kelsi
5 months ago
S
Sampa14475Community Member
asked in How Do I...?
Notifications

set notification

1961
Kelsi
5 months ago
R
RachieRSCommunity Member
asked in How Do I...?
Is there a way to prevent rescheduling/canceling by cllients 24 hours or less before a meeting?

I have a cancelation policy that does not allow clients to reshedule or cancel 24 hours or less before our session. 1. Am I right that there is no way to stop rescheduling/cancelations within Calendly?2. If so, is there a workaround?I am in great need of this function these days and despite having been with Calednly for many, many years I will have to move to another platform if this isn’t doable in some shape or form :(Thanks for your help.

3211
Kelsi
5 months ago
F
FieldSchedCommunity Member
asked in How Do I...?
Who gets feedback survey email?

Ideally, I’d like to send it to attendees only - not invitees who didn’t make it.However, it appears that it’s not possible to distinguish between attendees and invitees when setting up a  workflow, even if I create a custom workflow.Am I missing something?

791
Kelsi
5 months ago
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SusanMarieCommunity Member
asked in How Do I...?
Was told my personal events were visible when they went to schedule with me

I was told by a business colleague that when they clicked on a time to book on my Calendly calendar, that it pulled up my personal calendar alongside the options to show availability. I know that happens at my end, but I did not know the one booking could see that.  How can I stop that from happening?  (I only want the times I’m available to show, not the times I’m booked and what I’m booked for, if that makes sense.) Thank you!

261
Kelsi
5 months ago
J
JacobPCommunity Member
asked in How Do I...?
View only users can't see me scheduled event

I created a scheduled event and invited a user to it. I can see the user in the event and assigned them as "View Only." However, they cannot see my "Scheduled Events."What else do I need to do to allow them to see my scheduled event? The invited users don't even have a dropdown option to see my events on the "Scheduled Events" page.If I go to the Admin Center and then to the User Tab in the “People” category, I can see the users attached. If I change the user from "User" to "Admin," they can see my "Scheduled Events," but this allows them to change event information, which is not acceptable.

721
Kelsi
5 months ago
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PT473082Community Member
asked in How Do I...?
Calendly and Stripe

Our business has 15 Calendly users. We want to be able to take a payment via Stripe that goes into the one stripe account, that of the business owner.Is that possible and does that mean the admin/business owner has to go into all the users and update it to his own Stripe account, or is there a quick fix?

3971
Kelsi
5 months ago
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Lara44312Community Member
asked in How Do I...?
Send reminder to invitee for edited Google Meets meeting that was booked through Calendly

I share my link with clients to book a Google Meets meeting. It populates on my Google calendar. Once the meeting is over, but while I am still talking to the client, I get them on the calendar for a follow up time/date. To do this I edit the existing Google Meets invitation and send that out with the new date/time. However, there are no reminders that go out to the invitee once that is edited. I can set up notifications, but those only go to me.How can I get reminders to the invitee on an edited meeting invitation (I  do have reminders set up in work flow from the original meeting link they book on).Thank you!!

974
L
5 months ago
S
Sean04511Community Member
asked in How Do I...?
Send Zoom instead of Calendly Confirmation

When a prospect books an appointment that has an event type with the location set to Zoom Meeting; is there any way to send the Zoom confirmation instead of the Calendly confirmation?  I ask because Zoom confirmation email messages give you the ability to add the appointment to Google calendar, Apple Calendar and  your Outlook Calendar

311
J
5 months ago
S
SG42222Community Member
asked in How Do I...?
Two hosts one event

Hi! The situation is as follows:I have a standard calendly account.My partner has a standard calendly account. We want to share one calendly link for people to schedule appointments with both of us (both our agendas need to be free in such occasions). How is that possible? Many thanks!

161
jillian
Community Manager
5 months ago
Kelsi
KelsiCalPal Emeritus
published in Welcome to Calendly Community
Calendly Community: User How-Tos

Here in the Calendly Community, each user has a profile that they can personalize. Personalizing your profile includes things like uploading an avatar and choosing a unique username, both of which we’ll go over how to do in this article. Likewise, each user here has a profile that this article will go over how to navigate. Usernames and Avatars When you create your Calendly account, you can navigate to the top right corner > click your avatar > click “Community” and be brought to the Calendly Community. Here, you’ll click “Login” and create your Calendly Community account. When you create your Calendly Community account, you will be able to choose a username. Keep in mind that you only get to set a username once; the username you choose when creating your Calendly Community account will be the username you have for the duration of your time using that account. Choose wisely!  📬 Username Q & AQ: What if I accidentally create my account with the default username, my username i

1110
Kelsi
5 months ago
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