Get Help. Give Help.

I have used Calendly for some years now - both paid and free. I am currently on the free version but I have had meetings booked into my diary during times I am busy or unavailable. I have removed my calendar and added it back in but this hasn’t done the trick…Any ideas? Thanks in advance! 

Hello -Most recently, I started to receive errors every time I try to reschedule an event. 

I would like to be able to reschedule an appointment that is with someone specific in the round robin with someone else without having to go back through the round robin. Example: A person is out sick and they can’t make their appointment and I would like to reschedule this with another person in the round robin without canceling and rescheduling. I would like to pick a specific person and for the link to the meeting to not change (teams meeting). I just need to move to another person (Time, date, location the same). 

Is it possible to find out the number of visitors to my Calendly site every month for example?

Hi,24/7 Email support option is available on all plans.However, I do not see any menu option or anywhere it shown.Where and I do I g et access to this email option, so that I can send my requests/issues, please?As an aside, I am new to Calendly, and while there are so many good things to so, it is very challenging on basics such as 24/4 email support option not visible and details on cancellation (not deletion) of account not shown anywhere.   What is the cancellation policy please, if I am on a monthly plan?Thanks,Ram   

Hi! I have it set to where my invitee can schedule a meeting with me by paying for the event. They first choose a date/time and then it takes them to payment. I see a payment in paypal but I did not get any confirmation or notification from Calendly. And I don’t see anything scheduled in my meetings/calendar on Calendly?

I have changed my availability on Calendly web version. It is linked with my webpage. On Calendly I see changes but I cannot see them on my website. On website I see the old times of being available. I copied and pasted at Worldpress Elementor the link given by Calendly with a hope it will update and new time slots will be visible but it is not helping. How I can get the new availability visible on my website. I will highly appreciate a help. 👍

Hello,In my Calendly application and on the desktop, it is indicated that I am not available from November 29, 2024 to January 2, 2025. However, the calendar remains open for my patients and they can continue to make their appointments (I work as a therapist). I am currently in mourning and cannot see anyone.All unavailable days are correctly highlighted in blue. What is the cause of this problem? Is it a bug? Any advice would be greatly appreciated.I would like to know how to solve this problem so that I can enter my unavailabilities (such as vacations) without any problems.Yours sincerelyCaroline.Translated with DeepL.com (free version)

Hello, everyone.I have created four events, each corresponding to a different room. I’ve set the available times but what happens is when someone books, for example, room 1 - 6 o’clock, rooms 2 and 3 don’t have the option to book for 6 o’ clock. How can i bypass this? 

 Hi team, is there any type of reporting in Calendly that shows us how many time slots we have open per week?

How can I create a calendar with several meeting locations (6)  on a trade show booth?We need to have the option to have the possibility that an attendee can book e.g. a 3 pm meeting for location 1 and still then have for the 3 pm time slot the option to book a meeting for some of the remaining 5 locations.In my standard version I face the situation that if the 3 pm slot is taken there is no further choice offered.Many thanks for your recommendations

I am unable to re-book  scheduled appointments since last Thursday. When I try to re-book an existing appointment. It shows me invalid page of the host.There has no workaround since last thursday pretty frustrating. Any fix ? raised ticket no resolution.  

HI there I am recieving this message when I have no time clashes. I need to book this session. What do I do?

Hi I have an up and coming event set up for 28th November but for some reason is not showing in scheduled meetings. All my other events have shown up on this tab. I am trying to access bookings but can’t get this detail.

I would like to request that Calendly remove reserved meeting times from calendars that have yet to be confirmed within a predetermined amount of confirmation notice. For example, if 2 p.m. is a reserved meeting time, but it has yet to be confirmed within a predetermined advance notice (say, 2 hours beforehand), it’s automatically removed from your calendar.

This is not for the email reminders or workflows, I see this right up front because everything I can find is talking about that.When Calendly creates an invite to a meeting and places it on my calendar, that invite does not follow the default 15 reminder notification setting I have set up in Outlook to give me or the invitee a 15 minute notification. The below should have 15 minutes selected.  This example was created using my Event Name: 15 Minute Meeting and the invitee chose Zoom as the option if that is useful information. I do see the same behavior from the other event types as well, but I can not find what setting to adjust to correct this. For context, whenever I manually add an appt in Outlook it automatically popualtes this field and I have confirmed the default is set to 15 minutes Thank you!! 

Hello, here is my problem:I have a team of 8 people who all have their own personal Calendly and Zoom account.We need to create one Calendly link to share with clients. The client clicks on the link and goes to the calendar page with day and times available. The availability should show all times available within the 8 team member’s calendar.When the client chooses a day and time (or person if that’s an option) it will coincide with that user’s (1 of the 8 people) Zoom account. Confirmations, reminders, etc. will go to client and the team member whose time was chosen for the meeting. Is this possible to achieve? 

Hi Calendly Community,I'm setting up a booking system for my retaining wall service business, Venald and I’m looking to streamline consultation scheduling for potential clients. I'd love to hear your advice on the best practices for using Calendly in this context.Specifically, I’d like to know:How to set up Calendly to allow clients to choose specific types of consultations (e.g., on-site vs. virtual). Any tips for integrating Calendly with my website to provide a seamless booking experience. Ideas for automated reminders and follow-ups to reduce no-shows and improve communication.Thanks so much for your help!

is there a direct contact? I need support and the chat boz is just sending me in a loop and I cannot login to continue...

Hi everyone new here,I’ve been using Calendly for a while now to manage my appointments, and it’s been a lifesaver! However, I recently ran into an issue while integrating it with my website, https://kopfoderzahl.org/.Here’s what’s happening:Whenever I embed the Calendly scheduler on my website using the inline embed code, the widget doesn’t display properly on mobile devices. It shows up fine on desktop, but on mobile, it either loads partially or overlaps with other elements on the page, making it hard for users to book appointments.I’ve tried adjusting the iframe height and width in the embed code and even added some responsive CSS rules, but the problem persists. My site uses WordPress, and I’m using the Kadence theme, which is supposed to be mobile-friendly.Has anyone else faced this issue, or does anyone have suggestions on how to resolve it? I want to ensure a smooth booking experience for visitors coming from both desktop and mobile devices.

I have a team of New Client Onboarding Specialists, and I have a team of Translators. How do I assign a host from each team with the client?

I have connected calendly with an outlook.com account.Appointments made in calendly can be seen in Outlook calender, they also can the be canceled via Outlook.If I make a new appointment in Outlook, I can’t see it in calendly.Is this normal or what must be done?  

Why is there a difference between the email a recipient (the client that initiated a meeting) and the host?The host email does not contain anything, not even a .cal file that is needed to add or have automatically add events to a calendar. However, the email sent to the recipient does and that email can be automatically added to the calendar.For email services like Protonmail that I use, this is extremely important since Calendly does not integrate with them at all. I tested this by making myself the person initiating the meeting and that email in proton auto add’. But again, not the host email. This needs to be changed so that those using other email services can at least have some sort of Calendar integration.

I have one connected calendar. the only event is at 12-1 I can only book 10 am, 2pm,  troubleshooter says buffer at 10:30 but there is no event. My buffers are set to zero