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Trying to figure out how to do that thing? We can help.

  • 2,671 Topics
  • 6,401 Replies
2673 Topics
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Lynn50775Community Member
asked in How Do I...?
How do I use Calendly for booking meetings at a tradeshow with multiple tables and multiple staff?

I’m trying to use calendly for an upcoming tradeshow. We’ll have 10 staff that we will want to book for meetings with customers at our booth. We also have 4 available meeting rooms at our boothWhat I’d like is for any of the staff to be able to book a meeting for themselves, include a client and additional staff members, and include an available meeting room as a resource.The meeting rooms should show availability, so staff can see what’s available at the time of their desired meetingIs there a way to do this in Calendly?

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jillian
Community Manager
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RuthPCommunity Member
asked in How Do I...?
Collect Credit Card Info During Booking, but only charge after appointment

I need to collect customer credit card info during booking but only charge after appointment. A feature available with Acuity Scheduling/Stripe. Does Calendly offer this feature? I desperately need it.

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Kris20573Community Member
asked in How Do I...?
I've removed buffers from an event type, cancelled previous bookings - buffers still showing

I wanted to allow a back to back booking so went in and removed all buffers from an event type.  I’ve read on the forum here that you then need to cancel previous bookings and reschedule them in order for the buffers to be removed. however, even though I’ve cancelled a previous booking and gone to the event booking page the buffers are still causing times to be shown as unavailable when I troubleshoot them for that day. What do I do now?  I’ve gone to zoom and changed the event time and date which has updated my google calendar but not Calendly. I’ve been able to update my calendar invite for my client but want to reschedule in Calendly so my workflow of reminders etc is triggered.

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jillian
Community Manager
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SmartbridgeCommunity Member
asked in How Do I...?
A cancelled meeting was rescheduled, yet it's not on my calendar

An inbound lead booked a meeting and I canceled it, and it was removed from my calendar. They were able to reschedule it anyways, and the email update came through, but it’s not on my calendar. I can’t find any way to resend the rescheduled one to my calendar. So I have two questions - Why is someone allowed to reschedule an event after we have cancelled it? Since now someone does want to take the meeting after all, I can’t add the appt back to my calendar so I can forward it to another attendee. Is there a way to add it back?

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thefixerinDubaiCommunity Member
asked in How Do I...?
I've set my availability to be very late, but if I go to the booking page it starts at 2 pm

My situation cannot be simpler. I have just one event, and I have just one schedule. I should be available until 11 pm / 23:00 CET. However if I go to the booking page everything stops after 2 pm CET. To me it really feels like a bug, but very likely I have made somewhere a very big mistake. I just don't see it. I hope someone can really help, since the chatbot sends to me dark places in the toggle wood.    

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Loic37862Community Member
asked in How Do I...?
Event avec choix du Sales selon pays

Hello, I would like to create a calendar with several salespeople in it. I would like the country selection to automatically propose the calendar of the sales person responsible for the country in question. Is it possible to do this?  Bonjour j'aimerais créer un calendrier avec plusieurs commerciaux dedans. J'aimerais que le choix du pays propose automatiquement le calendrier du sales responsable du pays en questions est-il possible de faire cela merci 

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jillian
Community Manager
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yphCommunity Member
asked in How Do I...?
conflit entre 2 types d'évènement (groupe, privé)

comment éviter cela automatiquement ?

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jillian
Community Manager
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Angele81031Community Member
asked in How Do I...?
People booking duplicate consultations

We use Calendly for free consultations. We are running into an issue where people will complete the form 2-3 times and they are on multiple calendars. Does anyone know if there is a way to flag these people or prevent it from happening?

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jillian
Community Manager
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Brian04314Community Member
asked in How Do I...?
Cluster Scheduling

Is there any progress on this? I know savvycal has something like this but it’s only a “suggestion” for the time, which is still better than clients being able to checkerboard my schedule. Can there be an algorithm that the whole day is available, but if a client schedules an 11am then the only two appointments that are now open are a 10am and 12pm? And then if the 10am also gets booked it opens the 9am? It makes sure I don’t have two bookings at opposite ends of my day.

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e-bursa32012Community Member
asked in How Do I...?
Missing polish translations

Calendly is a great tool for scheduling, but some labels in the event creation process lack Polish translations, which can be a challenge for local users. I know there was a ticket for this issue, but it’s been closed, and we’d like to bump this topic. We can help by providing accurate and culturally relevant translations for all Polish labels and reviewing existing ones for consistency. This will enhance the user experience for Polish-speaking customers and support broader adoption in the Polish market. Let us know how we can collaborate!

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Thiago87604Community Member
asked in How Do I...?
Conection with Pixel not working

I've connected Pixel with Calendly. But, when I test with Meta Pixel Helper, that platform tell me the integration isn't working.  How can I check another form? I've tested 2 diferents pixels and for each pixel the platform Meta Pixel Helper donesn't identify integration in Calendly. When I test the same pixel in another website that work well, in Calendy not work!

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David
Community Manager
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SebastiansFitnessCoachingCommunity Member
asked in How Do I...?
Verfügbarkeit mehrere Pläne

Hallo! Ich habe vor einiger Zeit verschieden Verfügbarkeits- Pläne erstellt und  kann nun nur mehr den Standard Plan bearbeiten.Wo finde ich hier die anderen erstellten? SG Sebastian

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jillian
Community Manager
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Gary85563Community Member
asked in How Do I...?
How do I know which of my google calendars will be used

I have multiple calendars in google, and I’m concerned which one Calendly will use.  I don’t want to not book appointments because some random relative has a birthday that day and my mom marked their birthday as busy, or miss an appointment because someone in my family calendar has a dentist appointment and my wife is busy.Will Calendly make a “Calendly” calendar in my google, or should I do that and somehow connect them?

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Sean Marlin
Community Manager
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Catelyn80801Community Member
asked in How Do I...?
Automatically Remove Meeting Times from Poll?

I am wondering if there is a way to automatically remove meeting times from polls if they get booked in my calendar. For instance, if I have sent out a meeting poll for a date with the time slots of 9:00 AM, 12:00 PM, and 2:00 PM and my 9:00 AM slot gets taken in my calendar by another meeting, is there a way to have this time automatically removed from the poll?

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Clémence06561Community Member
asked in How Do I...?
time zone issue on appointment confirmation

Hello everyone. I use Calendly as my work calendar (I’m a psychiatrist and my patients can book their consultation slot online). But a patient told me that when booking her appointment, the confirmation by email indicates a delayed schedule: in short, she took an appointment for 15h, but the confirmation email indicates an appointment for 14hI work in France and the default time zone on my booking settings is indeed that of Central Europe (so UTC+1) Thank you to those who can help me!

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Luís67347Community Member
asked in How Do I...?
How to sync my windows outlook 365 calendar with calendly ?

I have installed Office 365 with Windows Outlook. My calendar is based on this Windows Outlook Office 365. Note that I don’t use the web flavour of Outlook. How can I sync my Outlook calendar with Calendly?

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David
Community Manager
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someoneintalentacquisitionCommunity Member
asked in How Do I...?
Panel Interviews

I am a Talent Acquisition Partner at my company. I coordinate interviews between my hiring teams and candidates. I schedule panel interviews, where 3-4 employees from my company / the hiring team I’m working with attend all at once to interview a candidate virtually. Is there a way to set up a Calendly link, that can be sent to candidates, and they can pick a time that works based on the hiring team’s availability (without the hiring team members having a Calendly account?) We use Outlook. That seems to be the issue I’m running into. It seems that if I do a Collective meeting, and try to add Co-hosts, they need to have a Calendly account. Is there a way to do what I’m trying to achieve?

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David
Community Manager
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Theresa08281Community Member
asked in How Do I...?
Basic blocking off time question

I’m trying to make it so a specific date and time is not available for my customers to schedule a time with me. Every time I follow the steps to make myself unavailable I go to my calendar and it is still showing me as available. This is extremely frustrating. I have to bring my son to a doctors appointment and a customer was able to book at that time when I made myself unavailable. Why is this happening?

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David
Community Manager
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EclipseCommunity Member
asked in How Do I...?
Foot on Email Confirmation

I noticed the footer of the emails sent to my (admin email) when a appointment is booked has a “pro tip” that keeps changing everyday.   I’m using email parsing to automatically update records and it seems that this “pro tip” is changing the format of the email and breaking my parsing rules.  What can I do?Is it possible to send the “custom confirmations” to a different email/additional email?

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DodoCommunity Member
asked in How Do I...?
Appointment scheduling with multiple participants

Hello,I’m facing the following challenge:I want to schedule a meeting with three people from the same company, and all three participants should receive a meeting confirmation. How can I achieve this in Calendly? Here’s my ideal scenario:I’d like to define the maximum number of participants for the meeting in the event settings. On the booking page, I should be able to add all participants by entering their first name, last name, and email address. Each participant should then receive an individual email confirmation for the meeting (based on my workflow setup). Looking forward to your support and help!Thank you in advance!Best regards,Dominik

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David
Community Manager
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josephs776Community Member
asked in How Do I...?
Why is my Calendly event not syncing with Google Calendar, and how can I fix it?

Hi everyone, I’ve been facing an issue where my Calendly events are not syncing with my Google Calendar. I’ve checked the settings, but the events still aren't showing up. Has anyone experienced this problem, or could anyone guide me on what might be going wrong? I’ve tried troubleshooting on my end but haven't had any luck so far. Any help would be much appreciated!

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David
Community Manager
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Greg73077Community Member
asked in How Do I...?
When I clone a meeting, the link of the meeting includes 'clone' on the end - how do I turn this off?

When I clone an event type to create a new meeting, while I can change the name of the meeting, the copied link includes the word ‘clone’ on the end of the URL. Can I get this to stop?

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KyserClarkCommunity Member
posted in How Do I...?
Scheduling Shouldn’t Be This Hard: Let Me Override My Own Rules!

My available hours are 7 PM to 11 PM. I only allow one meeting per week and require at least two days' notice for scheduling appointments. These rules are perfect and work exactly as I want—for the most part.The issue? I can’t manually override my own rules or make exceptions when needed.For example, I wanted to reschedule an appointment to 5 PM, but to accomplish this, I had to:Change my available hours for the event. Adjust my general schedule availability. Temporarily allow more than one meeting per week (because the system incorrectly flagged me as booked).Once I rescheduled the appointment, I then had to reverse all those changes to restore my original settings:Reset my available hours for the event. Adjust my schedule back to 7 PM - 11 PM. Re-enable the one-meeting-per-week rule.This is frustrating for two reasons:Tedious and time-consuming: It requires multiple steps and excessive clicks. Risk of interference: During this process, someone with my scheduling link could book the v

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Les46074Community Member
asked in How Do I...?
Android Tablet Compatibility

Calendly obviously doesn't want to talk to potential customers. Does anyone know if Calendly is compatible with a Android Tablet? 

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CurtisHCommunity Member
asked in How Do I...?
Scheduling Override Error

I am the team manager for our company’s calendly account. I have a team member who is attempting to book an appointment 6 months out from current and when they’re in the calendly override availability it keeps popping up an error message “oops something is wrong” reach out to calendly support. They have booked these appointments before. They primarily use the edge calendly widget, but also tried in the edge internet browser. They have cleared their cache, and restarted the browser with no success in being able to open the override within those future months.  Any ideas what could be causing the error to occur and no open the calendar override availability?

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David
Community Manager
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