How Do I...?

Can I get Calendly to look at calendars for 2 team members, show all available time and then select the appropriate team member based on time selected by the new enquiry?

Can Calendly allow me to book appointments for a group of people who need to see one or another of 2 different teams, Team A and Team B? I can have 2 people meeting at the same time, but using the Group appointments function, but then I sometimes have 2 people meeting with the same team. I can’t send different group appointment invitations for Team A and Team B because if Team A’s one of two appointments has been filled, it blocks the second slot for a Team B appointment. Please help!

the meeting link I copy from Calendly and send in my emails to prospects is no longer working. How can I fix this? 

A patient missed their 12pm appointment recently.They had looked at their SMS reminders which said the appt was at 2pmWhen we checked, the reminder email was correct at 12pm, but the SMS said 2pm (I have  a screenshot if required) Pateints time zone is set to the same as mine as far as I can see. Would appreciate your advice here please.  

I’ve been using Calendly for over 2 years, and since the major update, I cannot reschedule a meeting. This is a one-one-one meeting tyep, and I am on the Standard plan. The time slot I want to reschedule to is available, the trouble-shooter shows it available, but when I click to confirm, I always get an error like “time slot no longer available” or “start time already taken,” neither of which are true. I can cancel the meeting and rebook, but that’s a pain, and it should work since it works to book that exact same time slot from a new “book a meeting” option with no override needed. Please help!

I need to see specific dates and times to select for clients.  Previously this was simple, easy and quick. Now - IMPOSSIBLE! - I can’t even see the times properly.In the update, they overlay the calendar and you can’t see the times! Anyone else have this problem?  Is there a work around?    What took me 2 minutes previously becomes a 15 minute process and I keep asking, “why am I using Calendly?”

When I go to enter an event I am finding the details of the previous event, Name, email and phone# have been retained in those field. This is wrong because when I want to create a new event it is with a new contact every time and never the last contact. I am afraid at some point I will be sending to the wrong people. Can anyone tell me what is causing this. It started a few weeks ago

When I client uses my link to book, I receive an email showing the event but the event does not come into my diary as a meeting. Sometimes I have to manually recreate the meeting into my Outlook. 

Hello Calendly Support,I’m experiencing an issue when trying to book a meeting through my Calendly link. Whenever I or my users attempt to schedule, we receive the error:"Oops, something went wrong. Your meeting request could not be finalized with this host."Error Code: tid-e638b85f-907e-4ca7-a2a4-318733d6ea12Details: I am embedding Calendly on my website. The error occurs when trying to finalize a booking. The event link I’m using is:  Could you please check what is causing this error and guide me on how to resolve it?

I can’t embed the calendly code into my Canva webpage using the copy code.  Does anyone know any other way to do this besides just creating a button in Canva?  Or is there a way to add the https: 

When I scan my QR code it says "This calendar is currently unavailabe… login if your the owner”; however, if I refresh it works and displays the calendar. What could be the issue for this?

Bonjour, avez-vous une date quand à l’intégration de la devise suisse sur calendly?Merci pour votre réponse.

When will Calendly resolve the issue that apple pay is not loading on the payment collection page for many users ? When booking , very few clients carry a physical card  and the failure to have an apple/google pay option is destroying my business.A solution or fix from Calendly must be actioned swiftly.

Hi Calendly Support,I’ve successfully integrated Stripe with my Calendly account, and the payment setup appears to be complete. However, when clients attempt to book an appointment and proceed to payment, an error message appears stating that the card or payment has been declined.I’ve tested this with multiple valid cards and the issue persists. The Stripe account is active and functioning correctly outside of Calendly, so the issue seems to be with the integration during the booking/payment process.Could you please assist in identifying the cause of this error and guide me on how to resolve it?Thank you,

Hi Calendly community,I’m building a platform like Exponent, but focused on interview practice for non-native English speakers.  We’d love to use Calendly for scheduling and want to confirm it fits our use case and which plan you guys would recommend. Core needsMulti-teacher setup: 2-10 instructors to start, each with their own calendar plus pooled/round-robin availability. Student booking: 1:1 lessons (trail class +  30/45/60 min classes) selectable from a catalog. Support a 30 min free trail class Payments: Students pay via Stripe at booking; support for refunds/cancellations. Notifications: Confirmation/reminders to students and teachers, calendar invites (ICS) Nice to havePackages/credits: 5- or 10-lesson bundles that decrement one credit per booking. Promo/discount codes at checkout. Routing & matching: Simple form to route students to the right teacher (time zone, skill focus). Single-use booking links after payment.

Bonjour, Je ne trouve pas comment modifier la politique d’annulation, bien que j’aie l’abonnement standard également. D’ailleurs, est-il possible d’ajouter un délai de sorte que les utilisateurs ne puissent modifier leurs rendez-vous moins de 24 h avant le rendez-vous ? Merci pour le temps que vous m’accordez. Cordialement 

Dear Calendly Community,I am trying to figure out how to have one single Calendly link for prospects to schedule an introductory session and at the same time download our course catalog. The link would be available on a QR code that would be displayed on a poster at our booth at an upcoming trade show.Could anyone please be so kind as to let me know if this is possible at all and if yes, how to do that? We currently have a free Calendly account.Many thanks in advance for your response.

We are preparing to launch a new tool across all of our field devices. This is a significant effort, as more than 1,000 customers will need to schedule a support call. Our support team consists of eight members, and we want to streamline scheduling by sending one single link to all customers.Ideally, the scheduling calendar should display all available times across the eight support team members. However, if I add all eight members as hosts, the system currently blocks the same time slot for everyone when only one person is booked.In other words, we need the ability to “double book” time slots so that multiple customers can schedule at the same time, as long as different support members are available.Is this possible?

Hello, I have the whole rest of August available, yet the calendar says "No times in August" and I have no idea why. How can I solve this? Here's the link to the calendar, 

How to send out availability calendar for lunches or coffee - not showing entire availability

When I tried to connect Calendly to allow sharing availability with my contact, it errored out, saying that Google doesn’t allow Calendly to connect.  How do I fix this?

I downloaded and installed the plugin, selected the calendars in outlook.com, but still calendly apparently can’t see what is in my outlook agendas. What is wrong/missing?Who can help me out?(My Outlook is stand-alone running on my laptop, under an Micorsoft Office Professional Plus 2016 license). 

I work with two different Calendly accounts; one for my business, and another for a client’s business. It’s cumbersome to have to log out of one to then log into the other one. In Zoom, it is a simple process because I can stay within the platform and still switch easily... Just a request unless this is already possible? Thanks!

My email confirmations have this type 鄵`�!秈OP����周/� 0��3� .... anyone know what this is about?

Meeting settings a blocked. How do I fix this?