How Do I...?

I am thinking about hosting a recurring group coaching call and will charge the clients a fixed amount monthly for a period of time. Is this type of billing/scheduling available in Calendly?

Dear Calendly Support Team,I’ve noticed that comments entered via Calendly - presumably with line breaks - are not properly handled in the exported CSV file when doing the events-export. This issue causes the resulting file to break the one-line-per-record structure, which is typically expected from a CSV export.From my perspective, this seems like a bug in the Calendly export process. Are you aware of this issue, and is there any plan to address it? Ideally, newlines in comment fields should be ignored or handled in a way that preserves the integrity of the CSV format.Looking forward to your feedback - thank you!Best regards,Johannes

I have a problem with my Calendly. It doesn't load properly. And it keeps showing me no vacancies. Even if I send it. I keep getting the following from my customers: No vacancies. Can you help me further?

I’m currently trying to update my payments options on the billing information page but there is no link to select to mange these details. I am not part of an organisation on calendly and would like to adjust it to a different paypall account. Can someone please advise how to can make the essential changes?

 After switching from Exchange 2019 to Exchange Online, no appointment was synchronized with our calendar (Exchange Online)! In the end, we therefore removed the calendar access and set it up again. Now not even the Outlook calendar can be connected!We receive the error message "There is a problem accessing your Outlook calendar. de Please try again. If the problem persists, please contact us at support@calendly.com."No calendar is linked under “Integration and apps”.Under entra.microsoft.com, however, we find calendly as an enterprise application.Does anyone have any tips?

I will be setting up multiple photo shoots and need to have a scheduling link before hand.Like 1 person in 2 minute kind of thing. How can I set that up in the event? I need like 50 people done in 90 minutes. Payment needs to be made to schedule the session so I need that payment option as well. ThanksChris

Can anyone please advise how to set the following up?I have 4 gym pods that i want anyone with the booking link to be able to book from a calendar, only 1 booking in the room at any one time. So they can’t double book a gym pod but the other 3 rooms are still available to be bookedThe can book a 60 minute slot between 06:00 and 20:00 in 15 minute increments I don’t want it on my personal gmail calendar too so i would see if i can connect it to a different one. Can a password be set on the calendar access too? Thanks

Kajabi is not connecting to Calendly.  Kajabi says I must have integration on both sides. They have a button to connect but it does not work and Calendly does not show Kajabi as one of the integrations on the integration page. How do I do this?  In Kajabi it says I am connected to Calendly but it asks for an event type and the drop down searches but then says “No Calendly events found.”  I'm lost. 

HiI have a reoccurring problem that is driving me insane.On the app when ever I go to rearrange a client meeting using ‘show all availability’ to a time that is free. I always get the message ‘Sorry, That start time has been filled’ but there is no conflict. This happens at anytime I put wether within my set  working hours or not. I believe it to be a bug but this has been happening for months now.    

I changed my profile picture, which works when someone goes to my calendly page - but when I paste the link into LinkedIn DMs, it shows my old photo. Anyone know why - would be greatly appreciative of any help. -Jim

A recent upgrade to the online version did not come with release notes for the new “Book Follow-up Meeting” tab vs. the former “Schedule Attendee Again” nor were instructions provide on how to navigate the new tab. Several efficiencies of the former process used to book additional meetings/sessions were eliminated requiring a lengthy live chat session with an agent. Here is what no longer occurs or is shown that makes it very challenging to use the new tab. Please help if I am not seeing these somewhere in the new tab. The Attendee time zone used to book the meeting is no longer shown.  The email addresses for Guests are not “brought forward” to the new event. They show in the former event but are not copyable to insert in the new event so the only option is to write them down and renter. A waste of time and increases errors in typing them wrong.  The cell number used for text notifications is not brought forward and had to have a chat agent show me where it was.   

Hello, I handle Hubspot on behalf of the company I work in. I installed Calendly for our website, that is supposed to send the appointments taken to a specific contact in Hubspot.I ’m looking for the way to automatically map a few information based on the Calendly form, into the Hubspot properties that already exist. = Like the date, hour and place of the meeting, and comments for example. The Calendly extension has already been installed on Hubspot but information is partially completed. I need help and can’t find any on the help center on that specific topic. Thank you,Chloé

I have this event which is running from April 23rd to April 24th from 10:30 am - 5:00 pm, where I have set everything up properly, but in the booking page Wednesday the 23rd isn’t showing any vacancies though my day is completely free. Free Google CalendarOptions pageMore options pageBooking page 

Calendly booking page not loading April 21, 2025

Calendly is showing me available when I have meetings booked & showing on my Outlook calendar

Hi,I'm trying to set up an in-person group event using Calendly and want to allow 14 people per 2-hour session. The sessions are as follows: 11:00 AM – 1:00 PM (14 people) 3:00 PM – 5:00 PM (14 people) 7:00 PM – 9:00 PM (14 people) However, Calendly doesn't seem to be displaying the time slots correctly. It's also not allowing multiple people to register for the same session—it tries to assign each person a 30-minute slot, but this is meant to be a 2-hour group session with up to 14 participants per time slot.Can you please guide me on how to properly configure this in Calendly?Thank you!

Is Calendly invoice GST Inclusive for Australia. I tried to search the GST Registration number mentioned in the invoice, but it is invalid?

In this support article, it says that I can remove buffers from existing scheduled meetings.However, I do not have that capability on my Calendly account.That article was updated on December 10, 2024, which was over 4 months ago. If that was a brand new feature on December 10th, 2024, then shouldn’t I have had that feature by now?How can I request to get this feature added to my Calendly account?Thank you! 

Howto proceed ?

I was charged by Calendly through an inactive email and received no notification. I saw the bill on my credit card statement. I have emailed calendly multiple times without any response. It is very frustrating when I had no idea I was being charged. What can I do? I no longer use calendly.

Hello,I usually run multiple meetings with my clients, and when it is time to schedule an additional meeting I usually use the option that says “schedule invitee again.” This allows me to duplicate the meeting, while allowing the past meetings to stay on my calendar for tracking purposes. I have recently noticed an update to the calendly pages and I am not find the “schedule invitee again” option anymore. Can anyone help me locate where that option has been moved to? Thanks. Jemayne 

I had a paid monthly plan, after a month I wanted to go back to the free plan, but I only get a pause. I don't see anywhere that I can cancel the plan completely.  See screenshot, this is when I click on downgrade. The payment information can't be removed either. Please help me to completely switch to a free plan 

How do I amend the default number of clients that can book per session. For example, it is currently set to 8 available spaces, but if I want a specific day to only have 6 spaces available, how do I amend that. Also how can guests book multiple spaces instead of booking 6 times for a family for example.

Hi, I have a very similar question as this thread here:  So Calendly keeps on sending invites using my gmail (the Google calendar that is connected to Calendly), even if I use my company email to log into Calendly. When I try to change the Google calendar that is connected to Calendly, I started out with connecting it to my company account. However, it keeps on redirecting it to my gmail calendar. That’s probably because I added my company email to my gmail account, to keep things in one place. How can I change this? If I remove the synced Google calendar from Calendly, people are not even getting any meeting links at all, which is worse. Is there a work around?

Can’t change anything in event, available times shows :Sorry! Give it a few moments and try again....