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  • 3,197 Topics
  • 7,771 Replies
3197 Topics
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MagsOCommunity Member
asked in How Do I...?
Export details for cancellations

When I export a list of cancelled calls, how do I export the person who cancelled and the reason? The report only shows "host" or "invitee". It does show the reason if the invitee cancels, but it does not show it if the host cancels it.  We have multiple people that fall under “host” that can cancel and we need to see who is doing it most frequently and what the reasons are in an exported list.

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Sean Marlin
Community Manager
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Jose53034Community Member
posted in How Do I...?
Feature Request: Duplicate One-Off Meeting

Hello Calendly Team, It would be very helpful to have an ability to duplicate One-Off Meetings.  For example, I have 5 people I need to meet with (separately) over the next 3 days, and the priority of these meetings takes precedence over most meetings on my calendar, so I make a One-Off that overlaps on lower priority meetings that already exist on my calendar. Right now, I have to manually recreate each One-Off. I’d love if I could duplicate the One-Off with a unique link for each of the 5 people. Thank you,Jose

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Sean Marlin
Community Manager
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slvrfshstonCommunity Member
asked in How Do I...?
Notifications Always Come Through in Eastern Time

Hello,I am having some trouble with the email notifications for events. Invitees schedule events in their time zone, which is fine, but the notifications always come through to me in Eastern time regardless of the invitee’s time zone (see screenshot 1).I only have one event type, and the time zone for it appears to be set to Central time (see screenshot 2), so I don’t know why this is happening.Any help would be much appreciated.

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Sean Marlin
Community Manager
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networkgrooverCommunity Member
asked in How Do I...?
How to require a password to schedule a meeting?

Hi all, Pretty basic question.  Right now, I assume anyone can go in with the link and just schedule however many meetings whenever they want as long as there is availability.  Is there a way to require a password in order to book a slot?

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Sean Marlin
Community Manager
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Marcus57687Community Member
asked in How Do I...?
No times availab

Hello, someone asked to book a time using Calendly for an interview but all dates for August shows No times in August Select a Date & Time - Calendly

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Sean Marlin
Community Manager
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Raagavendiran06086Community Member
asked in How Do I...?
Calendly Integration in react native app

Hi everyone,I'm looking to integrate Calendly into a React Native app. Is there any official package or recommended way to achieve this? Any guidance or examples would be greatly appreciated!Thank you!

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MeganMeganCommunity Member
asked in How Do I...?
Minimum Business Hours

How do you handle weekends in regards to minimum hours notice?  I schedule interviews with candidates and want to get them on my schedule ASAP!  However, it is tough when someone schedules a Monday morning meeting after hours on Friday or during the weekend. I have adjusted my schedule to block some time which can help, but I want to be available.  I really don’t want to have to put a 2-3 day delay in scheduling interviews as I’ll lose candidates. 

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Yulia60544Community Member
asked in How Do I...?
How do I reassign my premium Calendly account from my work e-mail which is not actual anymore, but still billed to my personal account I want to use?

How do I reassign my premium Calendly account from my work e-mail which is not actual anymore, but still billed to my personal account I want to use?

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Krichelle27544Community Member
asked in How Do I...?
separate calendar for website page

Hello! How can I set the another calendar in our another web page? For context, we are using a Standard plan. I have already set-up the Calendar of our Salesperson for the Event Type (Event A) on the main booking page of our website. I created another event type (Event B) for our Sales Head that should be on another landing page.The different event types/calendars are successfully embedded. But the “calendars” attached to the Event B is not the calendar of our Sales head.On the Sales Head calendly view, in the Calendar Sync page - it shows that there are 2 calendars (sales head and sales person). I’m the one managing the calendly and so she made me the owner. Upon checking the calendar sync page in my view, only 1 calendar is connected (sales person only and the sales head’s email is not seen on the “add calendar” upper portion) And so Event B on another landing page shows the calendar availability of sales person and not the head. How can this be updated? I hope my scenario is clear.

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jillian
Community Manager
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Lynda72135New Community Member
asked in How Do I...?
One recurring event with different locations

Hello,I am organization several group session with different locations.Does someone know how to manage that to allow the user to get the best experience ?I had in mind one global planning with all the sessions available no matter the location.Thank you for your help.Regards,Lynda

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Ali-PruittCommunity Member
asked in How Do I...?
Creating event groups/categories with urls

I have multiple types of services and it doesn’t make sense to give all my clients the link for ALL events so instead, I have to give them a list of links for the calls links that pertain to each type of client. Is there any talks of being able to create a Category URL to group certain events under. The color thing is only visually helpful for me internally. I’d rather work with Event Categories that I can assign events to. A cherry on top would be to create category settings so that any new event that gets added to that category could take on those event settings/workflow, etc...

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Princeton80620Community Member
asked in How Do I...?
How do I block overlapping appointments for my consignment store.

I have consigners making appointments for two month consignment periods and currently I manually check if they are trying to make another appointment before their slot expires.  Is there anyway to make it impossible to book multiple appointments during the two month period?  Be aware that everyday starts new bookings that are all 60 days so I would have to be each appointment.  (I feel like I'm answering my own question which is NO). but hopefully yes? 

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jillian
Community Manager
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Esther34467New Community Member
asked in How Do I...?
Prevent client from booking a meeting that goes past my desired meeting availability time

 I have a 60-minute Calendly meeting for clients set up Monday to Thursday from 1 to 5 p.m. A client booked a 60-minute meeting on a Thursday starting at 4:30 p.m., which means that it will go to 5:30 p.m.. How did he manage that?

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jillian
Community Manager
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Danielle80748Community Member
asked in How Do I...?
Making an event a template

I have created an event under my calendar. I am now wanting to make it a template so that I can assign another team member to the same event, however, can not see the option for making it a template. If I just add the other team member as a user under user permissions, the event goes to her account, however, all the settings from the event have not been transferred..

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jillian
Community Manager
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Andrew64865Community Member
asked in How Do I...?
Setting Up Mock Interviews Between Two Parties

I work for a large university and want to set up mock interviews for students through Zoom. Here is the setup:I have a large list of industry professionals that are willing to interview students I have a large student body wanting to practice their interview skillsIs there a way for me to create an event where the industry professionals can come in and add their availability and then the students can come in and select a time to interview based on that availability? I would love for this to become automated so I could continue it moving forward by just sharing the appropriate links to new industry professionals and new students. Thanks for your insight!

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jillian
Community Manager
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DTroCommunity Member
asked in How Do I...?
How do I limit different events and types to only 1 per day?

Hello,  I am using Calendly for my Fishing Guide service.   I offer multiple options and times throughout the day and week. I only want to do one trip per day no matter the time or type or location but I also want to be able to keep these options open to everyone to fit their schedule.  How can I limit this? For example if someone books a morning trip for species X then I don’t want another person to book a night trip for species XX (different type of event).  My wife uses Calendly often and she suggested a long buffer time, but that max is 3 hours.   What I’ve been doing is when a booking happens for one type event, then manually going into each other type event and blocking out my availability for that date.  It has become to much to manage with all the manual overrides.  I understand you can limit specific events to 1 per day but is there an general overall availability to limit all events to one per day? What is the best way to do this?  

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jillian
Community Manager
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Courtney61255Community Member
asked in How Do I...?
Moving events from a personal calendar to a team calendar

Hello, My team has recently grown and events that were once set up as round robin, but only included one member are showing up on that individuals calendar. I need to add them to a team calendar so others can view the event and the associated scheduled meetings without them being added into the round robin.  Thanks,Courtney

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jillian
Community Manager
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Melanie78414Community Member
asked in How Do I...?
Round robin / Teams

Hello! I Have following Problem: I have just updated calendly to 'Teams'. Subscription and payment was made as I want to install 'round robin'. Now, I want to invite a second person. But when I want to do it, there is a note, I have to upgrade my account again to the next level.. payment another 139$!?? 

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jillian
Community Manager
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Pascal22810Community Member
asked in How Do I...?
no invite attached in the booking conrimations

no invite attached in the booking conrimations why is that and how can i fix it? best, thx, pascal

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jillian
Community Manager
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Kebby50758New Community Member
asked in How Do I...?
I can no longer input phone numbers while making appointments. help

Hi, all of a sudden this afternoon I no longer can put phone numbers into appointments. And also new patiant appointments are also no longer available. Help please. I can’t get a live chat to open either. 

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jillian
Community Manager
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Mohd42272Community Member
asked in How Do I...?
unable to Change the time zone

I’m unable to set the time zone. While scheduling the webinar It not taking India time. I need help its urgent.

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jillian
Community Manager
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ABHECommunity Member
asked in How Do I...?
Some scheduled events are not showing in Outlook

Hello,I have an inconsistent problem. Some scheduled events are not appearing in my Outlook calendar. I have checked settings. I only happens once in a while but its forcing me to take time to double check that all my scheduled events are also appearing in Outlook. Everything has been syncing fine until last month. I have made no changes to any accounts.Any suggestion on how I can fix this?

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Lane23548Community Member
asked in How Do I...?
Hide an agent's email that comes from the Salesforces Profile so members can not have their personal work emails

We have integrated our Salesforce to calendly to send out links to schedule a 1 on 1 appointment with our customers and an agent. But when an invite goes out to a customer to schedule the appointment by using the link we send via SMS and email from Salesforce, at the bottom of the invitation under the section Guests - it has the agent’s personal work email. Is there a way to hide this so it is not seen? 

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jillian
Community Manager
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Energiefixers071New Community Member
asked in How Do I...?
Is it possible to remove the Timezone display completely?

When working with local time zone, this is not needed, when using widget, the timezone display (Tijdzone Midden-Europese tijd) is present under the day in question. It takes up alot of space and not needed. Is there a way to remove it? 

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Andre12Community Member
asked in How Do I...?
How can my users connect their Calendly to the same PayPal account as me?

I saw this on another topic “You could ask each of your users to connect their Calendly account to your Stripe/PayPal account if need be (more below)!!”My question is, how can my users connect their Calendly to the same PayPal account as me? (I’m the admin, my events are connected to my PayPal but I also want my users to connect their events to my same PayPal account).

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Sean Marlin
Community Manager
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